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Modest Investment Yields Results in Steamboat Springs - Community Broadband Bits Episode 163

When Steamboat Springs resolved to improve Internet access for key community anchor institutions and businesses, they decided to make an economical investment in a carrier neutral facility to allow multiple ISPs to invest and compete with each other. In episode 163 of the Community Broadband Bits Podcast, Tim Miles explains what that means and how they did it.

Tim is the Technology Director at Steamboat Springs and South Routt School Districts in Colorado. He tells us about the poor connectivity the community had from CenturyLink and how they opened a bottleneck to encourage more investment. In part because of how Colorado limits local authority to build networks, they formed the Northwest Colorado Broadband Cooperative with the local Chamber of Commerce.

They are already seeing benefits in the form of lower prices for anchor institutions and reduced outages - Tim describes just how painful those outages had been when there was no local Internet choice.

Read the transcript from this discussion here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Who Has Citywide Gigabit Internet Access for $100 or Less?

As Westminster begins serving customers with its new FTTH network and partner Ting, we were curious how many communities are there where a residential subscriber can obtain affordable gigabit access? We estimate the number of networks, large or small, where a majority of residents in a community can obtain gigabit service for $100 or less to be 12. Westminster will be there in a few years.

Update: Russellville, Kentucky and Salisbury, North Carolina, also offer a gigabit, bringing the total number of fully gigabit cities to 14.

Municipal citywide, sub $100 gigabit providers:

  • Leverett, Massachusetts
  • North Kansas City, Missouri
  • Chattanooga, Tennessee
  • Tullahoma, Tennessee
  • Sandy, Oregon
  • UTOPIA Cities, Utah
  • Russellville, Kentucky
  • Salisbury, North Carolina (Fibrant)

Cooperatives:

  • Paul Bunyan Communications, Minnesota
  • Farmer's Telecom, Alabama
  • Co-Mo Connect, Missouri

Private Companies:

  • Google - Kansas City, Provo
  • MetroNet - Crawfordsville, Indiana (formerly a muni)
  • Burlington, Vermont - (currently privately owned, formerly a muni with future in limbo)

We included municipal networks, cooperatives, and privately owned companies. When considering networks that cover multiple jurisdictions in a single area, we counted it as one (thus Google counts as 1 in KC, Chattanooga is 1 in TN). And we were looking for gigabit networks - not just gigabit download. While we prefer to see symmetrical connections, we accepted 500 Mbps up for our threshold.

We could not identify any cities served by AT&T, CenturyLink, Verizon, Comcast, Cox, or any other similar company where the majority of the community has access to a gig. Those providers tend to cherry pick and even then, their prices are over $100 typically. For example, CenturyLink advertises a gig at $80 but then requires other services and hidden fees that make the monthly bill closer to $150.

We found affordable residential gigabit service from networks in urban, suburban, or rural communities from 12 networks (some of which cover multiple communities). Trying to determine how much of the community has access to a service is challenging, so please contact us with any corrections. In a few years, munis like Longmont and private companies like Ting will join the list. 

While the number of providers are few, many of them do serve multiple communities. The coops, including Farmers Telecommunications Cooperative in Alabama and Missouri's Co-Mo Cooperative, provide the service to a long list of smaller communities within their service areas. There is also the open access network UTOPIA, with at least 7 providers that offer gigabit FTTH below our price point in nine communities currently served by the network (to various degrees, some cities have little coverage whereas others are almost entirely built out). 

Prices range from $0 to $99.95 per month with the highest concentration at $70 or higher. In North Kansas City, residents pay $300 for installation and receive gigabit Internet access for $0 per month for the next 10 years. This incredible offer is available due to the presence of LiNKCity, a network deployed by the city and now managed and operated by a private partner. 

AT&T has launched its $70 GigaPower in parts of 12 different metro areas, although the price requires users to submit to a special web based advertising program. Even when these big firms finally invest in high capacity connections, they find new ways to exploit their subscribers - a reminder that who deploys a technology can be as important as what that technology is.

Now that the gig barrier has been blasted away (primarily by municipal networks and smaller ISPs) we expect to see more networks and providers offering affordable gig service to residents. 

Gigabit Cat photo courtesy of Michael Himbeault and shared through a Creative Commons license.

More Feasibility Studies in Colorado and Ohio

Two more communities in Ohio and Colorado are seeking information through broadband feasibility studies.

The Aspen Daily News recently reported that Pitkin County has already completed phase one of its feasibility study. This past spring the primary Internet path coming into Aspen via CenturyLink fiber was severed causing widespread outage for 19 hours. The first half of the feasibility study sought ways to introduce a redundant path.

The first option was a 100 percent fiber solution and a hybrid fiber/microwave solution was proposed as an alternative. For option A, the consultants recommended a fiber backbone along Highway 82 with fiber lines running into Redstone, Marble, and Snowmass. Microwave could serve nearby Fryingpan Valley. Option B would travel the same route but make more use of microwave.

Early cost estimates:

Estimated operating costs for option A would be more than $122,000 per year, while option B would cost just over $92,000 annually. Yearly maintenance costs for the fiber-only model were projected at just under $62,000, and the hybrid model would run more than $123,000.

A survey or residents in several communities in Pitkin County indicated most are not happy with speeds or reliability of current Internet access. Approximately half of the region does not have broadband as defined by the FCC at 25 Mbps download and 3 Mbps upload

[One of the consultants] said that according to the survey, customer satisfaction in the area is “significantly low.” It also noted that 34 percent of responders said they run a business out of their home, and an additional 10 percent replied that they will start up an in-house business within the next three years.

Adams relayed that more than half of respondents felt that the county should build some sort of “state-of-the-art communications network.”

“It’s clear that the residents would like to see the county do something,” he said.

County Commissioners chose to instruct staff to pursue a $150,000 matching grant from the Colorado Department of Local Affairs to help fund the second half of the feasibility study. The second phase ail focus on developing a financial plan and business models for a middle-mile network.

In Hancock County, Ohio, a collaborative effort between the county, the Findlay City Schools, and Findlay will investigate expanding a planned school fiber network.

The Courier reports that County Commissioners voted to hire a firm that will complete a study to create route plans, building entry sites, and project strategy. The Findlay and Hancock County governments hope to take advantage of the asset and connect government offices for more affordable, fast, and reliable voice, video, and data. There are 31 locations where the the city and county have indicated they would like to extend the fiber.

A local hospital is also expressed an interest in connecting its facilities, notes Martin White, Director of Information Technology at the Findlay City Schools.

Hancock County will contribute $7,894 toward the study and Findlay's share will be $8,855. The study should be complete in 5 weeks. Regardless of the outcome, the schools will deploy the network, reports the Courier:

White said the district plans to move forward with the project even if there is no other local interest. However, the fiber optics loop needed to connect Findlay schools puts the network within reach of city, county and hospital buildings, White said.

Schools can be jumping off points for wider I-Nets and even networks that extend out to business customers. In Ottawa, Kansas, the community built off a school fiber optic network to bring more affordable connectivity to a nearby college and an agricultural cooperative.

Longmont Gig Finds Many Takers - Community Broadband Bits Episode 161

The community reaction to Longmont's NextLight gigabit municipal fiber network in Colorado has been dramatic. They are seeing major take rates in the initial neighborhoods, driven in part by the opportunity for a $50/month gigabit connection if you take service within three months of it becoming available in the neighborhood.

This week, Longmont Power & Communications General Manager Tom Roiniotis joins us to tell us more about their approach and how the community has responded, including a block party celebrating freedom from a well-known monopoly.

We discuss how they have connect the schools, the history of the network, and how incumbent providers are reacting. Along the way, I make a case for why what Longmont is doing is substantially different from the upgrades that CenturyLink and Comcast are making in some areas. See our other stories about Longmont here.

Read the transcript from this discussion here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 24 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Boulder Releases RFP For Broadband Feasibility Study

In June, Boulder released a Request for Proposals (RFP) as it seeks a consultant to conduct a broadband feasibility study. A PDF of the RFP is available online.

The city currently has 179 miles of fiber in place serving 60 city facilities; there is an additional 36 miles of empty conduit. This network interfaces with the Boulder Valley School District's network within the city and in other areas of Boulder County. It also connects to Longmont's network and to a colocation facility in Denver. 

The city is also home to BRAN -  the Boulder Research and Administration Network. The city, the University of Colorado at Boulder, the National Center for Atmospheric Research and the Department of Commerce Laboratories share ownership of the BRAN fiber network which interconnects their facilities.

Last fall, Boulder joined a number of other Colorado communities whose voters chose to reclaim local telecommunications authority, revoked in 2005 under Colorado State Bill 152.

The city established a Broadband Working Group earlier this year to investigate ways to bring better connectivity to Boulder. They created a draft vision, included in the RFP:

Draft Vision: Gigabit Broadband to Boulder Homes and Businesses

(May 21, 2015)

Our vision is to provide a world-class community telecommunications infrastructure to Boulder for the 21st century and beyond, facilitated by new access to the public’s local telecommunications assets. We acknowledge that broadband is a critical service for quality of life, as is the case with roads, water, sewer, and electricity. Every home, business, non-profit organization, government entity, and place of education should have the opportunity to connect affordably, easily, and securely. Boulder’s broadband services will be shaped by the values of the community.

We intend to empower our citizens and local businesses to be network economy producers, not just consumers of network information and data services. We realize that doing so requires access to gigabit-class broadband infrastructure to support these needed services and capabilities:

1. Broadband Infrastructure: Provide the infrastructure to enable every Boulder home, business, visitor, and public or private institution the opportunity to access affordable high speed broadband connections to the Internet, and other networks.

2. Open Access: Demonstrate, support, and build a non-discriminatory, open-access infrastructure that should, to the maximum extent possible, be open to all users, service providers, content providers, and application providers and be usable via all standard commercial devices.

3. Competitive Marketplace: Facilitate a local broadband marketplace that is as competitive as reasonably possible. 

4. Compete Globally: Provide stakeholders with the broadband capacity, affordability and local, regional and national connectivity they need to compete successfully in the global marketplace. 

We envision significant progress toward an operational network in 1-2 years with commitments from providers, community stakeholders, regional partners, and a common, shared vision to make gigabit-class bandwidth available to all residents, businesses and workers in Boulder.

As mentioned in the RFP, Boulder is currently in the process of municipalizing its electric utility services. The city mentions that the firm selected for the electric utility project is available to provide information about infrastructure or related issues for a more accurate study.

Last summer, Chris spoke with Don Ingle, Director of Information Technology from Boulder, for episode #108 of the Commnity Broadband Bits podcast. Don shared information about the city's policies that helped develop their existing fiber and conduit assets. Chris and Don also discussed ways Boulder has benefitted from its existing network.

The city is already offering free Wi-Fi in the downtown Civic Area. They have produced a video on the service:

City launches free public WiFi in Civic Area from City of Boulder on Vimeo.

Rural Rio Blanco County Builds Open Access Fiber, Wireless - Community Broadband Bits Podcast 158

Rio Blanco County is a large, rural county in northwestern Colorado that has two population centers. The county has a sharp plan for building FTTH to the population centers and wireless across most of the county to improve Internet access in a region the national carriers have little interest in.

In this week's episode, we interview county IT Director Blake Mobley, who has long been involved in improving Internet access for community anchor institutions in the area. We talk about their plan and how they are financing it (enabled in part by the Department of Local Affairs in Colorado - which has helped many community networks).

We also discuss many other aspects of what it takes to create a project like this -- including building trust among local stakeholders -- and their particular open access approach and terminology for the different layers in the stack of entities involved.

Finally, Blake tells us what they believe has to happen for the project to be successful. Read their vision statement here. Read our full coverage of Rio Blanco County stories here.

Read the transcript from this episode here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 23 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Longmont's NextLight Video: A Brief Look at the Network and the Community

When we talk to municipal network leaders about lessons learned, they often tell us that marketing is an area where they feel a particularly vulnerability. Whenever we see a great piece of marketing from a municipal network, we like to share it.

When Longmont rebranded its FTTH network under the name NextLight, they released this awesome video. Check it out!

Video: 
See video

Fort Collins Local Media Endorses Muni Option

Communities all over Colorado have voted to reclaim local authority during the past year. Even though elected officials in Fort Collins are exploring the municipal network option, the City Council has yet to present the question to voters. Editors at the local news outlet, the Coloradan, recently expressed their support for a municipal broadband network, urging community leaders to let voters decide.

The Editorial Board focuses on the benefits Fort collins can expect from increased economic development, telemedicine capabilities, and relieved congestion from telecommuting. They see Internet access as one of the essential services cities provide such as water and electricity. The Editorial Board notes that city leaders have already budgeted $300,000 to create a strategic plan that includes community broadband.

The Board acknowledges that there are many unanswered questions - funding, cost, motivation for a deployment. Yes, questions need to be answered along the way, but it is time to move forward:

One hurdle is a 2005 state law that bans municipalities from starting their own telecommunications service, however, either a local vote or a federal waiver could override the law.

The time is now to sidestep the ban and approve municipal broadband.

Longmont's NextLight Offers Businesses, Residents Third Fastest Internet In the U.S.

Ookla finds the third fastest Internet access in the U.S. is located in Longmont, Colorado, reports the Times Call. NextLight, Longmont's gigabit municipal fiber network, is the source of the increase in speeds, driving Longmont's Internet access speeds far beyond any other service in the state.

Ookla clocks average download speed in Longmont as 105 Mbps, which includes all providers in the community. Incumbents Comcast and CenturyLink are dragging down NextLight's average download speed of 221 Mbps. Statewide, Colorado's average is 40 Mbps.

According to the article:

Ookla shows Internet speeds in Longmont shooting up in January and February, when LPC crews began hooking up customers to NextLight in earnest. 

NextLight continues to attract residential and business customers. In February, NextLight announced it would be hiring more install crews to meet the high demand for connections. Places without the speed, affordability, and reliability NextLight can offer will find themselves at a disadvantage as economic development increasingly relies on next-generation networks.

The Times Call spoke with Bret McInnis, vice president for information technology for Circle Graphics. The local business switched from CenturyLink to NextLight because it needed better connectivity. Before taking service from NextLight, their maximum capacity connection was 50 Mbps download or upload and it wasn't enough:

Because the images for the canvases use high-resolution photos, they are sent in large files that can range from 100 to 300 megabits in size. The company prints anywhere from 5,000 to 20,000 canvases a day during the busy holiday season.

"We've got more bandwith," McInnis said, standing in front of the five tall black towers of computing equipment that make up the business's data center. "So the NextLight fiber feeds right into this and we used to see peaks with CenturyLink ... you would see periods when we were bursting at our capacity."

Switching to NextLight, McInnis said, means employees can download and upload the high-resolution images much more quickly.

"Now, we can't really overuse it and you don't see peaks like you used to," McInnis said. "That reduced latency, which means we get the files faster, which means we can print faster and get it to the customer faster. So that's the end result."

Tom Roiniotis, Longmont Power and Communications Manager, notes how the Ookla recognition brings the community one step closer to a  critical goal:

"One of the reasons we're doing this project is to strengthen us from an economic development perspective," Roiniotis said. "There are people who access this (Ookla) information when deciding where to locate." 

Grand Junction Voters: "We Want Local Authority!"

Grand Junction is the latest Colorado community to vote to restore local telecommunications authority.

Much like the eight communities that decided last fall to reclaim that right, and Estes Park in February, Grand Junction voters spoke loudly through the ballot. Seventy-five percent of those casting ballots chose to restore authority.

Grand Junction community leaders have expressed a desire to work with providers to improve poor connectivity but have feared repercussions from state laws put in place a decade ago. They now plan to explore partnerships as well as municipal initiatives reports KKCO 11 News

“It’s an indication that people really want to see us have better fiber in this city so we'll step back as a city council and see what are next steps to go forward,” says Mayor Phyllis Norris.

The approval of Measure 2A reverses the effects of Senate Bill 152 that have been in effect for more than 10 years.

City and county leaders now have the power to negotiate with internet companies and explore options of how to share their broadband with citizens.

Rather than wait for the domino effect to make its way across the state, requiring millions to be spent on local elections, Colorado should simply repeal SB 152 and restore local authority to every community. Right now, the only beneficiaries of this barrier to local choice are the incumbent providers, who at the very least are able to delay needed investments in Internet infrastructure.