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Modest Investment Yields Results in Steamboat Springs - Community Broadband Bits Episode 163

When Steamboat Springs resolved to improve Internet access for key community anchor institutions and businesses, they decided to make an economical investment in a carrier neutral facility to allow multiple ISPs to invest and compete with each other. In episode 163 of the Community Broadband Bits Podcast, Tim Miles explains what that means and how they did it.

Tim is the Technology Director at Steamboat Springs and South Routt School Districts in Colorado. He tells us about the poor connectivity the community had from CenturyLink and how they opened a bottleneck to encourage more investment. In part because of how Colorado limits local authority to build networks, they formed the Northwest Colorado Broadband Cooperative with the local Chamber of Commerce.

They are already seeing benefits in the form of lower prices for anchor institutions and reduced outages - Tim describes just how painful those outages had been when there was no local Internet choice.

Read the transcript from this discussion here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

SandyNet Sharing Awesome Gig Deal With Local Businesses

SandyNet has introduced some incredible fiber connectivity deals for local businesses. Like residents, businesses can now get gigabit service for $60 per month and 100 Mbps for $40 per month. The utility also continues to offer enterprise connections, with rates established on a case-by-case basis.

Speeds are symmetrical which can be a critical factor for businesses that often must upload large amounts of data to work with clients. 

Until SandyNet began to deploy the FTTH network, business customers that needed more bandwidth relied on the town's dedicated Wi-Fi service which offered advertised speeds of up to 30 Mbps download, however, that cost $175 per month.

Smaller businesses could sign up for traditional Wi-Fi - the system residents also used - but speeds maxed out at only 5 Mbps or 10 Mbps download. Prices were $25 per month and $35 per month respectively.

Wi-Fi business customers can now make the switch to fiber for no extra fee. Those that are new customers to SandyNet will need to pay a one-time $350 connection fee.

Hungry for more on the SandyNet story? For more on how they did it, check out our video Gig City Sandy: Home of the $60 Gig. You can also listen our interview with Joe Knapp in Episode #17 of the Community Broadband Bits podcast. 

Comcast's Big Gig Rip-Off

For some five years now, many have been talking about gigabit Internet access speeds. After arguing for years that no one needed higher capacity connections, Comcast has finally unveiled its new fiber optic option. And as Tech Dirt notes, it is marketed as being twice as fast but costs 4x as much (even more in the first year!).

We decided to compare the Comcast offering to muni fiber gigabit options.

Comcast's Big Gig Rip-Off

For more information on the great offer from Sandy, see the video we just released about their approach.

SandyNet Now Offering Gigabit FTTH in Oregon

Back in September, SandyNet announced that its FTTH gigabit network was officially up and running. The utility will continue to expand and eventually bring the network to all 4,000 households. Light Reading recently spoke with Joe Knapp, Sandy's IT Director and general manager of the broadband utility about the new offering. With a population of 10,000, Sandy is in Oregon between Portland and Mount Hood.

The network is completely underground. Sandy is one of many communities that have developed smart conduit policies, reducing the cost and preparing the environment for deployment over a period of years.

You can listen to our discussion with Knapp on Sandy's conduit policy in Episode 17 of the Community Broadband Bits podcast. We also spoke with City Manager Scott Lazenby about Sandy's conduit policies during Episode 48.

Like many other communities we study, Sandy invested in connectivity out of necessity. Knapp told Light Reading:

"We started out because we couldn't get a DSL line at city hall," says Joe Knapp, IT director for the City of Sandy and general manager of SandyNet. The utility first built a 900MHz wireless network, then WiFi, then a wireless mesh network to connect residents to broadband, he says. "That became so popular that we took about 40% of the market with wireless, but that was a hard thing to sustain."

The journey to FTTH was not an easy one:

"We started to realize that a lot of communities are doing this," Knapp says. "It took three years of beating my head against the wall to finally get it to happen."

Gigabit speeds are something to boast about, but Knapp says SandyNet will not go to extremes to push them:

"As a muni network, we view this as trying to benefit the community. I tell them to try the 100-Meg service first -- we're actually not pushing the gig that hard."

Pricing for gigabit service is $59.95 per month; 100 Mbps service is $39.95 per month. All speeds are symmetrical and there are no caps or contracts.

LPC Residential Gig Service in Longmont Has A New Name; Available November 3rd

Big changes are happening in Longmont as the LPC builds out its network expansion. In addition to new services and new pricing, LPC for residents has a new name - NextLight. At a recent city council meeting, LPC announced that a number of residents in south central Longmont will be able to enroll for NextLight services as soon as November 3rd.

Homeowners who sign up within the first three months that service is available in their area, will get 1 Gbps symmetrical service for about $50 per month or half the regular residential price. Those customers, considered Charter Members, will keep the introductory price as long as they keep their service and will take that rate to their new home while also reserving that rate for the home they leave. The Times Call reports:

And if a homeowner does not sign up in the first three months, they could still obtain a customer loyalty price after one year, knocking the regular price down from $100 a month to $60 a month.

The city will also offer a lesser speed of 25 megabits per second for both uploading and downloading for about $40 a month and that price is not discounted for charter members or 1-year-members.

 At the meeting, LPC Director Thomas Roiniotis explained the reason for the new brand:

NextLight was named with Longmont's original municipal electricity utility that the city acquired in 1912 in mind.

"What we're saying is now, today, with the same type of community support, we're building a network that uses beams of light to transmit information," Roiniotis said Monday.

Spencer Municipal Utilities Expands Upgrade to Fiber in Iowa

Spencer Municipal Utilities (SMU) in Iowa is expanding an upgrade project to bring fiber to approximately 2,000 additional premises. A little over a year ago, we reported on the switch from coax cable to fiber for 700 municipal network customers with no rate increase. According to the Spencer Daily Reporter, the original project is almost completed; the expanded upgrade will cost approximately $4.5 million.

Amanda Gloyd, marketing and community relations manager, told the Daily Reporter:

Since SMU first began offering Internet service to customers the amount used by customers has increased and we expect to see that continue. For example, the average peak usage from customers in the fall of 2010 was 125MB and today it averages around 800MB with maximums over 1,200 MB. The project to convert the whole town of Spencer will take several years and we continue to develop plans for future projects.

In April, the SMU Board of trustees approved a modest rate increase for video and Internet access to help defray increased costs for video content and increased demand on the system. The last time rates went up for video service was early 2013; residential Internet access rates have remained the same since November 2011.

New rates went into effect on June 1. Internet access rates range from $20 per month for 1 Mbps/256 Kbps to $225 per month for 100 Mbps/10 Mbps. Basic level video service begins at $14 per month; "Basic Plus" is $50.75 per month. Digital service and a range of channel choices are available as add-ons.

SMU also provides voice and partners with T-Mobile to provide wireless phone service in the community. The network began serving customers in 2000.

Spencer, population 11,300, is located in the northwest section of the state. In the Community Broadband Bits podcast episode #13, Chris spoke with Curtis Dean of the Iowa Association of Municipal Utilities (IAMU). Dean shared a story about Hansen's Clothing, a local upscale clothier in Spencer. Thanks to the presence of the SMU network, Hansen's was able to expand its sales to the online marketplace. Hansen's was struggling until it obtained the ability to reach clientele in New York and Los Angeles. The fresh business allowed Hansen's to flourish.

Fibrant Signs Up 3,000th Customer, Increases Top Speed to Gig With No Rate Hike

Salisbury's Fibrant network recently signed on its 3,000th customer, reports WCNC from Charlotte. The publicly owned network also recently increased speeds for residential customers with no price hikes, reports BBP Mag. Households that were signed up for symmetrical 100 Mbps service for $105 per month will now have gigabit service for the same rate.

BBP Mag spoke with Dale Gibson, one of Fibrant's first gigabit customers:

“Generally when an Internet service provider gives a speed, it represents bandwidth, or a theoretical 'best effort' speed, not the 'throughput' or actual speed. My speed tests are consistently above 900 Mbps.” A network professional for over 20 years, Gibson added that typically even in the best test conditions, it is more common to see numbers in the 800s and, “Fibrant should be very proud of that 900 number.”

Other speed hikes include:

20/20 Mbps for $45 per month raised to 50/50 Mbps

30/30 Mbps for $65 per month raised to 75/75 Mbps

50/50 Mbps for $85 per month raised to 100/100 Mbps

The network has also revamped its video packages to include more channels, new HD options, and remote DVR. For a complete overview of Fibrant's new packages, visit their pricing page.

Early Lessons from Longmont - Community Broadband Bits Podcast 106

Longmont is about to break ground on the citywide FTTH gigabit network but it is already offering services to local businesses and a few neighborhoods that started as pilot projects. Vince Jordan, previously a guest two years ago, is back to update us on their progress.

Until recently, Vince was the Telecom Manager for Longmont Power and Communications in Colorado. He has decided to return to his entrepreneurial roots now that the utility is moving forward with the citywide project. But he has such a great voice and presence that we wanted to bring him back to share some stories.

We talk about Longmont's progress and how they dealt with a miscalculation in costs that forced them to slightly modify prices for local businesses shortly after launching the service. And finally, we discuss the $50/month gigabit service and how Longmont has been able to drive the price so low.

You can read our full coverage of Longmont from this tag.

Read the transcript from our discussion here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Thanks to Waylon Thornton for the music, licensed using Creative Commons. The song is "Bronco Romp."

Monticello Public Partners Light Up Fiber in Illinois

Kids in the Monticello Community Unified School District #25 (CUSD #25) are now enjoying a new publicly owned fiber optic network. The School District is one of four public partners that collaborated to install the network and share the $306,000 in deployment costs. The City of Monticello, Piatt County, and the Allerton Public Library began the project a year ago with the School District to execute a plan to improve local connectivity.

Approximately 5,000 people live in Monticello, the Piatt County Seat, located in the center of Illinois. The City operates water and wastewater services but not an electric utility. CUSD #25 includes approximately 1,600 students.

According to a Piatt County Journal article, the partners will equally share the annual $12,000 maintenance costs. They will also divide fees for managing the system, estimated at $5,000 - $10,000 per year; the partners will hire a third party to handle network operations. In the future, the School District may manage the network themselves to eliminate that expense.

We connected with Vic Zimmerman, Superintendent for CUSD #25 to find out more.

Until now, the District depended on a patchwork of T1 lines and DSL to connect their five facilities. The schools used four lines to obtain 170 Mbps bandwidth for which they paid $3,500 per month. According to Zimmerman, CUSD #25 rarely received speeds faster than 50 Mbps.

The school has added wireless access points to its five schools to enable Wi-Fi, but lacked the necessary bandwidth to run the system efficiently. Student smartphones on the guest network exacerbated the problem. Zimmerman and CUSD knew they needed more bandwidth to handle future technology demands; they needed fiber.

Piatt County, the City of Monticello, and the Library suffered similar problems. When they approached incumbent providers Verizon and Frontier, they were told fiber would be brought into the area but neither knew when.

Approximately two years ago, Metro Communications (Metro) was deploying a fiber network to service cell phone carriers. The planned route went directly through the center of Monticello. 

The partners approached Metro with a proposal. They would pay for half of the deployment costs for the section that went throught town. In exchange, Metro would bury an additional conduit and allow the partners to access some of the fiber. Metro ran fiber to the edge of properties lines of each entity.

CUSD #25 was the first to connect their facilities. Zimmerman expects the other three partners to be connected and lit by the end of the summer. Once the Library, the County, and the City connect the facilities, the total number of facilities on the network will be 20 - 25.

Through their intergovernmental agreement, the County paid for Metro for the total and each if the entities will reimburse one fourth of the cost. None of the entities bonded or borrowed.

The fiber network will allow the District to purchase 200 Mbps of bandwidth for $1,750 per month. Zimmerman notes that a bump up to 750 Mbps would cost about the same amount they paid when leasing four T1s. With the new infrastructure, CUSD #25 will be able to increase bandwidth in the future; speed between facilities reaches 1 Gbps.

Savings

The District used Capital Improvement funds for their share of deployment. When factoring in CUSD #25's total costs for monthly access, estimated maintenance fees, and estimated operating costs, CUSD #25 will save $16,750 per year on the new network. In other words, the district's investment will pay for itself in 4.5 years. This calculation only considers direct cost savings and does not take into account indirect savings. CUSD #25 will pay about half as much for four times as much capacity.

Technology staff at the District, spoke to the Piatt County Journal:

Todd Wiegel, a school district technology assistant, said it sets up the district for having the ability for all students to log in with a device at school.

“We could not handle that amount of machines on our (previous) infrastructure,” said Wiegel. “It was like trying to fit an elephant through a garden hose.”

...

“The speeds have definitely stabilized,” added Wiegel.

When the remaining partners begin using the network, all four will share bandwidth from Metro and reimburse the School District, reducing costs even further.

Earlier this year, a private buyer approached the joint committee charged with planning and executing the project. A February article described the situation:

A preliminary meeting with the potential buyer showed the company was not interested in providing the faster fiber optic speeds to residential customers, which did not sit well with Monticello City Superintendent Floyd Allsop.

"I just want assurances that they would work something out with somebody on residential so that we're meeting our goals," said Allsop. "And you would think they would want to do that, but we don't know they want to do that."

Selling the system would relieve local entities from the cost of maintaining the fiber, but Keith did not think it made sense to do it this soon.

"Once we sell it, we've got no say over it, where if we hire an outside company to maintain it, we've still got a say," said Keith.

As the network is fired up, the partners are considering future uses. Eventually, they hope to expand the network to a ring structure to improve redundency. They intend to lease dark fiber to a private provider to spur economic development and possibly provide residential services. The partners do not want to become and ISP:

It may be a while before businesses and homes can hook into the fiber, but it is on the committee’s radar. A plan that would lease extra fiber – the entities will likely use just 20 of the 78 thin fibers that were installed – in exchange for maintenance was discussed, but that plan fell through.

Now the plan is to take bids for a company to lease or purchase fiber with the intention of eventually providing commercial and residential service.

Image of Piatt County Courthouse used under Creative Commons license, courtesy of Dual Freq.

CenturyLink Seeks Apartment Buildings for Gigabit in Portland

In the wake of Google's announcement that Portland could be one of the next communities for the Google Fiber network, CenturyLink is circulating an offer to select apartment buildings to apply for CenturyLink fiber.

This appears to be more than the standard fiber-to-the-press-release responses we often see from the big telephone companies that prefer to lobby, litigate, and lie rather than invest in next-generation networks. CenturyLink notes it has the "ability to do approximately 15 total" apartment buildings.

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The promotional sheet claims CenturyLink will offer speeds "up to" 1 Gig for $79.95/month for 12 months. 100 Mbps runs $49.95 and 40 Mbps is $29.95 - each for 12 months. No mention of upload speeds but CenturyLink has demonstrated a real aversion to symmetry so users can expect far slower upstream than what modern municipal networks and Google fiber deliver.

The standard operating procedure in apartment buildings will be for CenturyLink to try to lock up the internal wiring to buildings and deny it to competitors. FCC rules make exclusive agreements with landlords unenforceable, but there are a host of tricks that incumbents use to prevent any competition and landlords getting a kickback often have little reason to encourage competition.

The CenturyLink copy notes that its fiber optic GPON option is "up to" more than 92 percent energy efficient than cable modem Internet access. I have to wonder how it compares to DSL energy efficiency and whether that number holds up better than the "up to" 12 Mbps claims they make on DSL circuits that seldom peak at 5 Mbps.

At any rate, it is more than we can expect in the many communities CenturyLink is serving where there the local government have done nothing to spur competition by investing in publicly owned assets that could form a municipal network or be used to entice independent service providers to enter the market. In particular, I would be curious where else CenturyLink is rolling out fiber to buildings without any upfront charges.

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