pricing

Content tagged with "pricing"

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Broadband Labels Help Transparent Providers Show Off Their Service

The Federal Communication Commission (FCC) recently published rules for its broadband nutrition label provides a partial victory for Internet subscribers and a potential marketing advantage for fiber providers – but may pose a challenge for wireless Internet service providers.

Though the new rules were finalized in October, Internet Service Providers (ISPs) have until April 10, 2024 to publish their broadband labels, though providers with 100,000 or fewer subscriber lines have until October 10, 2024.

Just like the label on the back of packaged food in grocery stores helps shoppers understand the nutritional value of the food they are buying, the broadband label requires ISPs to disclose their broadband pricing and service information (at the point of sale) to help potential subscribers make informed decisions about the service they are signing up to get.

Transparency on Display

Though the label is just another red-tape requirement for some providers, others see it as an opportunity to show off the quality of their services.

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Google broadband nutrition label

Google Fiber, for example, published via social media and its blog a preliminary version of its own broadband consumer label, just days after the final rule was published, and six months before its deadline.

In Our View: Addressing Digital Discrimination Will Take More Than Policing ISPs

This is a walk and chew gum moment for broadband-for-all advocates. On the one hand, the Federal Communication Commission (FCC) new digital discrimination rules have the potential to rein in egregious examples of digital discrimination. On the other hand, the new rules still fall short of putting forward the kinds of structural solutions necessary to address underinvestment in communities where federal infrastructure dollars may never reach.

Last week, the FCC published its final digital discrimination rules, giving the agency the authority to penalize Internet Service Providers (ISPs) whose policies have a “disparate impact” on historically marginalized communities. The Infrastructure Investment and Jobs Act (IIJA), passed by President Biden in 2021, included a mandate directing the FCC to develop “rules to facilitate equal access to broadband internet access service, taking into account the issues of technical and economic feasibility presented by that objective, including—preventing digital discrimination of access based on income level, race, ethnicity, color, religion, or national origin.”

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FCC logo

After hosting listening sessions and inviting public comment, the final ruling ultimately defined digital discrimination as “policies or practices, not justified by genuine issues of technical or economic feasibility, that (1) differentially impact consumers’ access to broadband internet access service […], or (2) are intended to have such differential impact.” Such an approach authorizes the FCC to penalize providers even if it can’t identify instances of intentional discrimination.

Initial Responses to the Ruling

Net Neutrality and the Regulatory Theater of the FCC - Episode 571 of the Community Broadband Bits Podcast

This week on the podcast, Christopher is joined by Karl Bode, a returning guest who has long covered tech and the telecommunications industry. After a short conversation about the continued absence of monopoly abuse in policy conversations about broadband access and affordability today, Karl and Christopher tackle the proposed return to net neutrality announced by Chairwoman Rosenworcel last week. 

They talk about how we got here in the first place, including the landmark decision by the Commission in 2015 to largely abdicate responsibility for Internet-related regulatory activities and the states that stepped in to fill the void. They end the show by considering for a bit what it might be like to have an expert federal agency whose activities governed by a strong regulatory framework and the teeth to enforce its mandate to extend fast, affordable, reliable Internet access for all.

This show is 38 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, the concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

A Nutrition Label for Broadband Service: Where Are We Now?

In November 2021, Congress passed the Infrastructure Investment and Jobs Act (IIJA) which, in addition to funding the single largest federal investment in broadband infrastructure expansion, also mandated the implementation of a broadband nutrition label.

Similar to the nutrition label on the back of packaged food in grocery stores, the broadband label requires the transparent disclosure of broadband pricing and service information to help customers make informed decisions about service.

In November of 2022, the FCC issued a Notice of Proposed Rulemaking detailing how the label will be implemented. Industry and consumer advocates alike submitted nearly 250 filings during the public comment period, which ended in March 2023.

Most recently, the FCC released an Order of Reconsideration in response to three petitions it received from coalitions pushing back on or clarifying the rules outlined in the proposed rulemaking.

FCC Says 'Up To' Amounts Not Transparent Enough

The first petition was submitted by a broad swath of trade groups – including ACA Connects, America’s Communications Association; NTCA, The Rural Broadband Association; NCTA, The Internet & Television Association; The Cellular Telephone Industries Association; and USTelecom, The Broadband Association – and specifically pushed back on the FCC’s proposed requirement that ISPs disclose every one of their fees on the label, as well as requesting permission to list “up to” amounts for fees, citing the amount of administrative work it would take to comply with the requirement.

Digital Equity LA Summit Pushes CPUC to Ditch Priority Areas Map

As Los Angeles County officials work with community coalitions to improve high-speed Internet access in underserved communities across the region, the Digital Equity LA Summit last week focused on the challenges ahead. Front and center: urging state officials to fix the broadband priority maps the state will use to target where to invest $2 billion in state broadband grant funds with the state months away from receiving over a billion additional dollars from the federal BEAD program.

Submit Your Broadband Bill and Help Fight for More Affordable, Transparent Broadband Pricing

A month ago we announced the launch of Let's Broadband Together, a coalition of organizations and advocacy groups led by Consumer Reports to collect as many broadband bills as possible and crowdsource the data necessary to fight the trend towards deliberately confusing, obfuscatory broadband pricing in the United States.

If you've had the intention to help out but were looking for that reminder, here it is. Head over to Let's Broadband Together and take a speed tests, submit a PDF of your bill, and answer a few questions. More submissions mean a better the dataset and more comprehensive evidence to support reform. 

Click here to begin, and join Consumer Reports, ILSR, and dozens of other organizations. 

 

Crowdsourcing Data, Fighting for Competition and Digital Equity - Episode 467 of the Community Broadband Bits Podcast

On this week’s episode of the Community Broadband Bits podcast, Christopher Mitchell is joined by Sascha Meinrath, Palmer Chair in Telecommunications at Pennsylvania State University and Director of X-Labs.

The two discuss an exciting collaboration they are working on with Consumer Reports and other allied organizations that crowdsources monthly Internet bills from actual users. The aim of the project is to look at the differentials in the speeds and prices ISPs offer across a variety of geographical locations to see if there is a correlation around race, class, and location. The findings will hopefully clarify the problems and solutions around digital equity and steer policy-making, regulatory authority and consumer protection law conversations to improve Internet access for all.  

The two step back to talk about the bigger picture with current events, specifically the Biden Administrations most recent executive order encouraging the Federal Communications Commission and Federal Trade Commission to restore net neutrality.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Fort Dodge Sets Municipal Broadband Plans in Motion, Promises to Invest Millions

Fort Dodge City Council is moving forward with a plan for a long-awaited municipal telecommunications utility project, adopting several resolutions Monday night that will allow the city to enter into a future loan agreement of up to $40 million for a fiber-to-the-home (FTTH) project. 

“We need to get this up and running as fast as possible,” Councilman Dave Flattery said at the meeting.

The city currently depends largely on Mediacom and Frontier for broadband Internet access, both of which are among the lowest rated service providers by the American Consumer Satisfaction Survey.

Along with the future loan agreement, the council passed a resolution setting a timeline for bids on its Request for Quotes for the fiber network procurement materials. Proposals are due August 13th. 

The council agreed to continue working with HR Green - an engineering firm that helps both private and public entities with a variety of engineering projects, including broadband, across the country - on the design and construction plans for the network.

The city will pay HRGreen $1.7 million spread over three phases of the project for its services, with hopes to start construction on the fiber-to-the-home project by the summer of 2022. 

The meeting also included the proposed rates for potential services, starting at 100 Megabits per second (Mbps) symmetrical for $75/month and 1 Gigabit per second (Gbps) symmetrical for $95/month for residential services. Businesses that sign up for symmetrical service from one of three tiers: 100 Mbps for $100/month, 250 Mbps for $250/month, and 1 Gbps for $500/month.

Submit Your Broadband Bill and Join Us in the Fight for More Affordable, Transparent Prices

Internet access in the United States is among the most expensive in the world, both in terms of absolute prices and in cost-per-megabit. Millions of families around the country can't afford to get online, making them even more disconnected from social services, family, and friends, more economically vulnerable, increasingly bearing the burden of the homework gap, and less healthy. 

All of this is a direct result of the broken broadband marketplace, dominated by just a few monopoly providers regularly raising prices to extract wealth from communities. It's also the result of an FCC which has consistently refused to mandate the submission of pricing data from Internet Service Providers (ISPs), or collect it from users themselves. Instead of investing in infrastructure upgrades or innovating, huge providers like Charter Spectrum, AT&T, Comcast, and Suddenlink have sunk time and energy into making our broadband bills harder to interpret, all while raising prices, changing plan terms, and playing around with data caps to pad their profits. 

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Let's change that, together.

The Institute for Local Self-Reliance is joining with Consumer Reports to collect bills from 30,000 households across diverse geographic and demographic backgrounds in an initiative called Let's Broadband Together.  

NYC Internet Master Plan Offers Strategy for Metro Cities Confronting Broadband Monopolies

The pandemic exacerbated extreme economic, racial, and social disparities that have long characterized New York City neighborhoods. When the pandemic hit, the "City That Never Sleeps" experienced the worst single-year job decline since the 1930s, with communities of color bearing the brunt of the disease itself in addition to the rising levels of unemployment, lack of affordable housing, and food insecurity it brought on. 

Aiming to alleviate these deeply-entrenched challenges, New York City Mayor Bill de Blasio formed the Taskforce on Racial Inclusion and Equity last April to survey community organizations in NYC districts most severely impacted by COVID-19. As that work got underway, taskforce co-chair Deputy Mayor Phil Thompson kept hearing a resounding call for access to the Internet. Three months into the pandemic, de Blasio reported that 18 percent of all New Yorkers, more than 1.5 million city residents, had neither a home or a mobile connection, mainly due to issues of affordability. 

In response to the public outcry, Mayor de Blasio set to work enacting New York City’s Internet Master Plan, starting with a $157 million initiative which will direct public and private investment to fund broadband infrastructure and expand low-cost or no-cost Internet access to 600,00 New Yorkers, including 200,000 city residents living in public housing, within 18 months.

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