The failure of policy and leadership at the federal level in addressing the digital divide was ever more clearly exposed as Covid-19 restrictions were put into place last spring. And, as the pandemic continues to rage, daunting connectivity challenges remain. 

Yes, the Connect America Fund (CAF) II program has doled out over $11 billion since 2015 in subsidies to the big telcos like AT&T, CenturyLink, Frontier, Windstream, and Consolidated ostensibly to upgrade rural broadband to speeds of at least 10/1 Megabits per second (Mbps). But, as Doug Dawson, president of CCG Consulting notes, it’s been a massive subsidy failure given that “even in 2015, it was ludicrous to spend money to build 10/1 Mbps broadband” – the same year the FCC defined broadband as 25/3 Mbps, which means “the FCC was investing in new Internet infrastructure in 2015 that didn’t qualify as broadband at the time of the award of funding.”

And there is reason to doubt that those subsidized upgrades were even completed, even as the FCC just extended the CAF II program for a seventh year.

So as states — and in many instances, local municipalities — step into the breach, the National Governors Association has released a new report that outlines a list of strategies governors can use to increase broadband access in underserved communities. 

Published just before Thanksgiving, the report first lays out the challenge:

According to the FCC, in 2018, at least 18.3 million people lacked access to fixed broadband in the United States that meets minimum [I]nternet access speed of 25/3. 1 Of those 18.3 million people, representing 6 percent of the total population, 14 million live in rural areas and 1 million live on Tribal lands, which amounts to 22 percent and 28 percent of those respective geographic populations [even as] studies have claimed that the FCC data is undercounting the number of people in the U.S. without fixed broadband access, and that the total may be as high as 42 million people.

This past August, the Open Technology Institute (OTI) (a program of New America) released its 2020 Cost of Connectivity Report, which showed that a combination of regulatory and oversight choices combined with market forces results in Internet access that for most Americans is slower, less reliable, and more expensive than elsewhere in the world. 

In October, the OTI followed up that report with one focused on the Navajo Nation. It argues that “altogether, the federal government’s failure to connect people on tribal lands deprives entire tribes of opportunities for employment, healthcare, education, and economic growth in both the short and long-term.”

The Navajo Nation is divided into 109 political subdivisions (called chapters) by geography across Arizona, New Mexico, and Utah. The OTI report finds that just four of those chapters have access speeds which meet the FCC’s standard for basic broadband (25/3Mbps (Megabits per second)), and that many in the community remain stuck on the wrong side of the digital divide. 

More Findings

Claire Park, author of the study, pulled data from the Navajo Nation Woven Integrated Data Project and combined it with FCC data and state broadband maps from March to July 2020, cross checking a sample of addresses with existing residential Internet Service Providers (ISPs) in those areas. It uses a total of 450 offered plans in its data set.

The report succinctly argues that broadband remains just one among the litany of struggles that those living on tribal lands face:

The ongoing COVID-19 pandemic exposes the deeply unjust policies behind stark inequities in certain communities. In the case of tribal nations, the federal government’s lack of support during the pandemic is another chapter in a brutal history of injustice that leaves tribes particularly vulnerable to this disease. Generations of federal policies undermining Indigenous wealth, power, and sovereignty have left many Native people without access to basic infrastructure, including food, running water, safe and adequate housing, telecommunications service, and healthcare.

Over the summer, Chicago Mayor Lori Lightfoot announced a new program to bring high-speed Internet service to the alarming number of households who do not have reliable access within the nation’s third-largest school district.

The initiative, referred to as Chicago Connected, aims to provide free high-speed Internet service to approximately 100,000 Chicago Public Schools (CPS) students. One of the ground-breaking features of the effort is that it includes funds to enlist the support of a number of Community Based Organizations to assist with enrollment in the program, digital literacy and skills development training.

At the end of September, during a virtual town hall meeting, Mayor Lightfoot said that while CPS was making progress connecting eligible families, they had not yet reached the goal.

“We’re not where we want it to be. And I think part of the difficulty is, even though it’s free, it’s about making sure that families feel safe in signing up,” Lightfoot said. “Currently, we have over 25,000 households that are signed up, and that is the equivalent of almost 38,000 students towards our goal of 60,000 households at 100,000 students.”

How It Works

Using a sponsored service model, Chicago Connected seeks to provide the high-speed connection for up to four years by directly paying for the service for eligible families. The program primarily relies on donations from philanthropic partners, CPS and city funds, with an additional $5 million from the CARES Act to fund the $50 million program. Donations, which includes a $750,000 commitment from former President Barack Obama and First Lady Michelle Obama, will cover the first two years, with CPS paying for the third and fourth years.

The Ohio Valley Regional Development Commission (OVRDC) has an ongoing RFP [pdf] to hire a Broadband Planning Coordinator to perform asset inventory, mapping, and an analysis of existing wireline and wireless network in a twelve-county region. It’s part of a $400,000 grant the commission received as part of CARES funding that will, in part, look for ways to expand and upgrade broadband connectivity options in support of manufacturing, telehealth, distance learning, and economic recovery in the region following the onset of the Covid-19 pandemic. 

John Hemmings, Executive Director of the Ohio Valley Regional Development Commission, said of the grant and position:

We are appreciative of the Economic Development Administration in assisting us with recovery efforts associated with the COVID-19 pandemic. For many years, OVRDC has been a champion of better broadband service in our region and throughout Appalachia and rural Ohio. COVID-19 put on display quite clearly the shortcomings and broadband issues we suffer from in our region. With this grant, we look forward to evaluating the impact of COVID-19 on our tourism sector. We are hopeful through this assistance we can advance efforts to remedy these situations in the OVRDC region.

Job Duties

Interested individuals and firms will work with existing stakeholders to provide a comprehensive look at the state of broadband and opportunities for expansion in support of the above efforts across Adams, Brown, Clermont, Fayette, Gallia, Highland, Jackson, Lawrence, Pike, Ross, Scioto and Vinton Counties. They cluster south of Columbus along the state’s southern border. The OVRDC “coordinates federal, state and local resources to encourage development and improve quality of life by offering technical assistance, planning and support for economic development, community development and transportation projects.”

Seattle, Washington sits at the technology epicenter of the Pacific Northwest, and its residents have historically enjoyed better wireline Internet access options than many Americans across the country. A new report, Seattle Internet for All [pdf], provides a wealth of analysis which identifies those remaining in the city who struggle to get online. And while it outlines a detailed set of steps the city can do to reach the 5% or so of residents who report not having any subscription, most of them remain small, with no bold strategies offered to solve the connectivity gap once and for all.

The report comes as a result of the Internet for All Resolution passed by the city council in July in order to address digital divide amplified by the ongoing pandemic. While the city has been successful in increasing Internet access over the last five years, there are important income- and race-based gaps that still need to be fixed. Currently, the report says, 17,575 households with 37,365 residents sit on the other side of the adoption gap, and it concludes that the majority of the disparity is driven by affordability and a lack of digital skills.

Summary of Findings

The report argues that Seattle remains one of the most connected cities in the country, with 93% of the city having access to gigabit broadband from one or more Internet Service Providers (ISPs); according to the FCC Form 477 data (which itself overstates competition) that number sits at 75%, but in either case it's worth noting that for Comcast and Wave subscribers this will be asymmetric gigabit with far slower upload speeds. 

When Craig Eccher, CEO Tri-County Rural Electric Cooperative, joined Christopher on the podcast last fall, he had an exciting project to talk about: the electric cooperative, after strong calls from its membership asking their utility to deliver broadband, stepped up and committed to an $80 million, 3,250-mile fiber build across the rugged terrain of rural Pennsylvania, the first leg propelled by $52.6 million in federal and state grants. Tri-Co Connections, the subsidiary building the network and serving as provider, has begun connecting residents in an aggressive plan to serve 10,000 users in the next three years. The move makes Tri-County the first electric co-op in Pennsylvania to enter the fiber space, and it's doing so in dramatic fashion.

More Humble Beginnings

A new report out by North Carolina's Broadband and Infrastructure Office looks at the ways that broadband and telehealth can solve some of the disparities that disproportionately affect tens of thousands of its citizens living in the western fifth of the state. These “coal-impacted communities,” it argues, would benefit greatly across a host of interventions which would be facilitated by investment in wireline broadband infrastructure, technical assistance, and digital literacy programs. If implemented, they would increase access to medical doctors and mental health professionals for all North Carolinians, eliminate barriers related to transportation, reduce state healthcare costs, increase the speed of intervention and reduce the time to diagnosis, and eliminate unnecessary hospital and emergency room admissions.

Healthcare in the High Country

"Carolina Crosscut: Broadband and Telehealth in North Carolina's Appalchain Coal-Impacted Communities" [pdf] comes out of a $100,000 Appalachian Regional Commission grant given to the Office of Broadband Infrastructure and the Office of Rural Development for two purposes: to figure out broadband availability and adoption as they relate to health disparities across the twenty-county region clustered along the state’s western border, and to map assets and come up with specific policy recommendations for state agencies and lawmakers.

These are North Carolina’s “coal-impacted” communities, which the report defines as those which exhibit a “generational dependence on coal extraction and related supply chains [which] has resulted in personal and community economic devastation.” To be clear and despite its title, the framing here is economic, and not based on the adverse health effects of working in coal extraction. It should also be noted that the economic impact described in the report surely extended beyond the twenty counties at the center of the study.

That community networks act as a positive force in the broadband market is something we’ve covered for the better part of a decade, but a new study out in the journal Telecommunications Policy adds additional weight (along with lots of graphs and tables) which shows that states which enact barriers to entry for municipalities and cooperatives do their residents a serious disservice. 

“State Broadband Policy: Impacts on Availability” by Brian Whitacre (Oklahoma State University) and Robert Gallardo (Purdue University), out in the most recent issue of the journal, demonstrates that enacting effective state policies have a significant and undeniable impact on the pace of basic broadband expansion in both rural and urban areas, as well as speed investment in fiber across the United States. 

Digging into the Data

The research relies on the State Broadband Policy Explorer, released in July of 2019 by Pew Charitable Trusts, and focuses on broadband availability across the country from 2012-2018. Whitacre and Gallardo control for the other common factors which can affect whether an area has broadband or not (like household income, education, and the age of the development), and combine the FCC’s Form 477 census block-level data along with county-level data to explore expansion activities over the seven-year period. By making use of an analytical model called the Generalized Method of Moments, Whitacre and Gallardo are able to track all of these variables over a period of time to show that there is a statistically robust connection between specific state policies and their influence on the expansion of broadband Internet access all over the United States. 

As data changes, we stay current so you can get the most recent information. It's important to be up-to-date, but seeing how broadband and related issues have changed over time also has value. As we release new versions of our report Profiles of Monopoly: Big Cable and Telecom [pdf] with updated information, we’ll connect you with prior publications here.

We published our first profile of the largest cable and telecom providers in 2018, where we detailed the lack of real choices most Americans had when it came to high-quality, reliable broadband. At the time, we found that for the largest Internet Service Providers (ISPs) investment was correlated to competition rather than the regulatory environment. Monopoly ISPs expanded their Fiber-to-the-Home networks only in areas where they faced competition, and rural Americans were left behind as a result. The report includes things like: 

• Maps of the largest ISPs and their service areas, including where they compete with one another. 
• Analyses of what broadband technologies are available to subscribers in a given region, and what that means for Internet choice
• How many Americans are stuck with one of the monopoly cable or telecommunications companies as the sole provider.

Links on this page will take you to original and current publications of the report.