Last summer, the city of Staunton, Virginia, sent out a press release about its new citywide free wi-fi service. Four hours later, a destructive storm ripped through Gypsy Hill Park knocking down trees and damaging buildings. Nevertheless, the equipment held on. Five days later, celebrants at the city's July 4th party used the free service in droves.

A William Jackson GCN article from December, 2012, highlights the popularity of the network:

Wi-Fi use in the park had begun well before the formal launch. Almost as soon as installation of the access points began in May, park workers noticed people congregating with their laptops in areas near the points, Plowman said, demonstrating the demand for Wi-Fi access.

Public Wi-Fi has become a popular feature at the park. “People are finding creative uses for it,” [chief technology officer for Staunton, Kurt] Plowman said, such as the woman who used a laptop Web camera to send a ball game in the park to a player’s grandmother.

As we have seen in other communities, a wireless network enhances local connectivity as a complement to a fiber network. Staunton is the County seat of Augusta and home to nearly 25,000 people.

The City owns two separate networks. In addition to the fiber used by city facilities, there is a separate dark fiber network. The city installed the dark fiber with the intention of leasing it to the Staunton Economic Development Authority. The Authority then leases it to local phone, Internet, and wireless provider, MGW. MGW serves residential and commercial customers in south and west Virginia.

In 2012, the city built a new fiber institutional network to avoid having to lease from the private sector.

We touched base with Kurt Plowman who told us that the fiber connects twelve major city facilities, including libraries, fires stations, and public works facilities. There are also over fifty traffic signal cabinets and ten facilities in Gypsy Hill Park on the fiber.

When compared with the city's past lease payments for fiber and data circuits, payback will be complete in 10 years. Additionally, there are more facilities connected and bandwidth is increased.

This past week, we’ve had quite the discussion around Cecilia Kang’s WashPo piece describing a plan by the FCC to create a national WiFi network by making the right decisions about how to allocate spectrum between licenses for auction and what to leave available for the unlicensed TV white spaces (“TVWS” aka “Super WiFi” aka “Wifi on steroids”). As Kang describes, the FCC’s opening of sufficient spectrum for TVWS could lead to “super WiFi networks (emphasis added) around the nation so powerful and broad in reach that consumers could use them to make calls or surf the Internet without paying a cellphone bill every month.” Needless to say, the article faced much pushback, despite a subsequent Washpo clarification to indicate the FCC was not, actually, planing to build a network. Amidst the various critics, there were some general defenders of the concept.

Really, I think the cable business in the U.S. looks very attractive. It looks like the telcos are not going to aggressively overbuild cable with fiber and so, cable has a definite advantage when comes to high speed broadband, which seems to be something the public is totally in love with. ... But no, I think cable is very strong on the broadband side and I think the threat of wireless broadband taking away high speed connectivity is way overblown. There just is not enough bandwidth on the wireless side to substantially damage cable's unique ability to delivery very high speed connectivity. So I think everybody is going to do well in this mix.

Credit to Susan Crawford's new book, Captive Audience, where I read it first.

Photo courtesy of JSquish via Wikipedia Commons

In 2007, the City of Amherst, Massachusetts received a $150,000 grant from the Defense Advanced Research Projects Agency (DARPA) and the National Science Foundation (NSF) to build a wireless mesh network. DARPA and NSF have long been interested in developing mesh networks that are more resilient than traditional hub and spoke type networks.

The City IT Department, UMass Amherst Office of Information Technology Department, DARPA and NSF collaborated to deploy the network that now covers much of the city.

According to GazetteNet.com, the city is now investing another $50,000 to upgrade the system which now extends a mile through downtown. From the article:

“We definitely have the fastest and largest outdoor Wi-Fi network in the state,” said Information Technology Director Kristopher Pacunas.

The new system, which replaces aging equipment that was part of a smaller municipal Wi-Fi system, will be a boon to those who live, work and shop in downtown Amherst, said Pacunas, who anticipates as many as 2,000 different people will use the system daily.

“We’ve seen data in the short time we’ve had this (that) people will come to downtown areas with free Wi-Fi,” Pacunas said.

While the new upgrades were not officially launched until the start of 2013, Pacunas said that over 10,400 people used the system in the weeks leading up to the new year. Pacunas also notes that the network has limited functionality indoors, being designed mostly for public outdoor spaces downtown.

 The Town of Amherst Public WiFi website describes how the design was meant to blend in with the look of the city and the light and utility poles that house the access points. There are 30 wireless mesh access points and burst speeds up to 80 Mbps. This is another example of how a municipal network can create direct benefits AND indirect benefits simply through its implementation. Also from the article:

Alex Krogh-Grabbe, director of the Amherst Business Improvement District, said he sees the benefits of the system.

An even more efficient use of water, said Bryon Horn, is to put moisture sensors into the soil beneath individual trees, like olives and almonds, so that each tree gets exactly the right amount of moisture. But that requires something that the valley lacks: wireless connectivity. In fact, even commercial cellphone coverage in the area is spotty. ... But doing so has been difficult. The larger telcos, she said, are not interested, and a consultant representing smaller telecommunications companies told Hogg and other officials that the large telcos make it almost impossible to expand to underserved areas. To buy wholesale Internet access from AT&T in the Salinas area, the consultant said, costs $136 per megabit per month compared to 50 cents per megabit per month in the city of Sunnyvale. [emphasis ours]

Why can Wi-Fi be so great in some places but so awful in others? (Ahem... Hotels.) Time to stop imagining Wi-Fi as magic and instead think of it just as a means of taking one connection and sharing it among many people without wires.

If you take a ho-hum connection and share it with 10 people, it becomes a bad connection. On the other hand, if you take a great connection and share it with those same 10 people, they will be very happy surfers. As Benoit Felten recently told us, the best wireless networks have been built in cities with the best wired infrastructure.

Wi-Fi still has hiccups but they are well worth it for convenience, mobility, and ubiquity. In a recent GigaOm article, Stacey Higgenbotham detailed additional reasons that not all Wi-fi is created equal.

Higgenbotham lays out the limitations of Wi-fi and breaks down the technology's touchiness into four main factors. She addresses the issue specifically for travelers. From the article:

Backhaul: For most Wi-Fi is their access to the internet, but it’s actually just a radio technology that moves information over the air.
…
Density:…the more people you add to a network — even if those people are just checking their Facebook page — the worse the network will perform.
…
Movement: Wi-Fi connectivity is designed for fixed access, meaning the radios stay put...when you try to jump from hot spot to hot spot problems occur.
...
Device: Newer phones and tablets are supporting a dual-mode Wi-Fi radio, which means they can hop from the 2.4 Ghz band to the 5 GHz band….now with phones like the latest iPhone that have dual-band support, you may hop to another band only to find a bunch of other users.

Higgenbotham doesn't have the answers on how to improve service, but she offers practical advice: