StopTheCap! reports there are three bills in the Connecticut General Assembly that, if passed, will leave little or no protections for customers of plain old telephone service who encounter difficulties with service. AT&T and ALEC back these bills for the third year in a row.
Such bills are not new to our readers who often see our reports on large corporate providers that use state legislators as vehicles to shed regulations. Phil Dampier from StopThe Cap! summarizes all three bills:
HB 6401: House Bill 6401 strips the Public Utilities Review Authority (PURA) of their ability to regulate Voice Over Internet Protocol (VoIP) telephone services. An emerging market, this bill creates deregulation for the sake of deregulation.
HB 6402: House Bill 6402 eliminates the right of regulators to oversee AT&T to make sure it has some form of accountability to the public. The section on annual audits has been gutted, making it impossible to protect the public from rate-fixing. More importantly, it includes a provision to allow AT&T to end service to any customer it wants upon 30 days’ written notice. [PDF of the Nonpartisan Bill Summary available from the Connecticut General Assembly]
SB 888: Senate Bill 888 has an ALEC-drafted provision that allows cell phone towers to be built on public lands on a presumption that the will of telecommunications companies is in the interest of the public good.
As we saw in Kentucky, concerned citizen groups will not take the change lying down, joining forces to form the Don't Hang Up on Connecticut coalition. AARP Connecticut leads the charge to motivate seniors and their families, a group traditionally dependent on landlines. George Gombossy, from the New Britain Herald, spoke with John Erlingheauser, AARP's advocacy director:
Erlingheuser said his organization is particularly concerned with three elements of the proposal: Allowing AT&T to stop providing any of its services with a 60-day notice to the Public Utilities Regulatory Authority.
Limiting the state’s quality of services standards “which cover such things as responding to trouble reports and service outages.” And a halt to annual audit of AT&T’s business in Connecticut in which the company reports on its investments in infrastructure and modernization.
The three, he said, will result in AT&T spending less on traditional phone system and more on its cellular and Internet-based systems.
The list of supporting legislators and AT&T lobbyists includes ALEC chairs on both the federal and state level.
The New Haven Register also reported on the measure:
“If AT&T is allowed to drop service in unprofitable areas at their sole discretion, if they’re allowed to let service outages drag on for weeks with no consequences, if they’re allowed to jack up rates — of course they will,” Daniel Ravizza of Connecticut Citizen Action Group said in a statement. “‘Trust me’ is not a good enough guarantee for Connecticut consumers.
We interviewed Harold Feld twice for the Broadband Bits podcast and he talked about the transition to new voice technology and his expectations from AT&T. Feld described AT&T's business practices and history of investment, or lack thereof - that history that supports Ravizza's concern.
We will be following this story and hope to soon report on the coalition's success. For more on how Kentucky citizens stopped similar legislation, you can listen to Christopher interview Mimi Pickering and Tom FitzGerald in episode #44 of the Broadband Bits Podcast.