The Kit Carson Electric Cooperative serves rural north central New Mexico and has been an early investor in a fiber-optic network that has brought high quality Internet service to a state largely stuck with 90's era DSL from incumbent CenturyLink.
Luis Reyes, CEO of Kit Carson, joins us for episode 277 to discuss how the utility is ensuring its members all have high-quality Internet access available and some of the lessons they have learned in building the network. They have seen population growth and a rise in small businesses, especially people who can work from home.
One of they key lessons is how to manage sign-ups. They have a significant waiting list, from a combination of greater demand than expected and the challenges of managing the home install process.
Finally, we talk about how Kit Carson is working with another local cooperative to expand that high-quality access in New Mexico.
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Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.