In early May, leaders in Savannah, Georgia, retained a consultant to prepare a feasibility study to help the community examine ways to improve local connectivity. Local leaders want consultants to consider ways to better serve municipal facilities, community anchor institutions, businesses, and residents.
In March, incumbent Comcast announced that it would bring fiber-optic connectivity to businesses in Savannah by the end of 2016, but the company has a poor reputation in the Hostess City with both residents and businesses.
Back in 2011 and 2012, there were so many complaints to city leaders Aldermen began holding public meetings so citizens could air complaints. People complained about high rates, poor customer service, and Internet interruptions during rainstorms. Business owners could not get cable connectivity in the downtown area from Comcast; the company said the low number of connections did not justify the investment. Stop the Cap! covered the whole sordid affair in 2012, describing Savannah’s unhappy populace as in a state of “open revolt.”
The company has reportedly made improvements, but trust is a fragile thing.
Moving Forward, No Comcast
After so much trouble with the cable company, it’s understandable that city leaders might decide to side-step Comcast. According to an announcement in Broadband Communities Magazine, the consultants will examine the existing fiber assets in the city and offer ways to expand off that fiber to better serve the community.
City officials have been discussing the possibilities of better connectivity via a municipal fiber optic network for a while now and have been more open about it in recent months. In March, Mayor Eddie DeLoach told Local News WTOC:
“We got to have fiber optic if we are going to have anyone from the film industry or SCAD or these engineering places, we got to have high speed internet. We got to have the broadband.”
“If Savannah is going to compete in the next 15 years, starting this year we need to come up with a plan and a design with that in mind.”