This week, Marshall FiberNet’s Customer Service and Marketing Manager Jessica Slusarski talks to Christopher about the town’s investment in their community broadband network. Quiet and quaint Marshall, Michigan, didn’t expect to become one of the state’s communities with the best Internet access, but here we are. Like many other small towns where big incumbent providers didn’t want to make infrastructure investments, most of Marshall was stuck with DSL and some premises were still using dial-up connections. Their solution was clear — build a Fiber-to-the-Home (FTTH) network.
Jessica and Chris discuss how the idea became a reality and what were some of the services that the city decided they wanted to include for subscribers, based on the needs of residents and businesses. They also discuss how, even though Michigan requires local communities to reach out to the private sector first, a lack of responses allowed the town to move forward. Jessica describes the favorable response from users and how subscribers are taking advantage of better Internet access than they’ve ever experienced.
We also learn about nuts and bolts, including what it took to get the network deployed, how the city administrates the utility, and what’s next. You can learn more details by reading our coverage of Marshall’s FiberNet.
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This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.
Read the transcript for this episode.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.