Tag: "wilson"

Posted November 22, 2018 by lgonzalez

In the U.S., Thanksgiving is one of the busiest travel times of the year. Families and friends come together to catch up, to eat tons of food, and to appreciate their good fortune. It's a time to count our blessings and laugh at a few of the characters common to every family. This year, we've imagined some of those characters at Thanksgiving Dinner in the world of telecom...

Momma Greenlight

by Lisa

Thanksgiving would be just another TV dinner without someone willing to wake up at 4 a.m. to put the bird in the oven, prep the potatoes, and bake the pie. Just like Mom, Greenlight in Wilson, North Carolina, has gone above and beyond for the community. In addition to  providing an important economic development tool and creating an innovative program for folks who might struggle a little with Internet access bills, Wilson connected their neighbor Pinetops. In much the same vein, we know that if the next door neighbor was alone on Thanksgiving, Mom would invite them over for turkey and pumpkin pie.

Uncle Comcast

by Jess

He’s that uncle you don’t want to get stuck next to at the dinner table. Uncle Comcast will spend the entire time talking up his newest business venture while he ignores your aunt’s repeated request to pass the mashed potatoes. When you finally get a chance to talk he suddenly has to leave the table to take a call from one of his many lawyers. You’re a little worried he’s working on scheme to swindle grandma out of house and home in order to monopolize the inheritance

Cool Aunt Ammon

by Katie

thanksgiving-dinner.png Everyone in your family is always talking about...

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Posted July 23, 2018 by Katie Kienbaum

In North Carolina, no other rural community embodies the rural struggle for high-quality Internet access as well as Pinetops. At a recent hearing in D.C., one of the leading voices in Pinetops, Suzanne Coker Craig, testified before a legislative committee assembled to delve into the issue. During her short five minutes at the Communications and Technology Subcommittee of the House Energy and Commerce Committee, Coker Craig described her town's rescue by the local municipal network and subsequent betrayal by their state legislature.

Pinetops Drama

Coker Craig is the owner of the small business CuriosiTees and former Town Commissioner of Pinetops; she has the ability to examine the community's situation as a resident, a business owner, and an elected official. In her testimony, she tells the story of how the once-fading Pinetops was revitalized when its neighbor, Wilson, did the neighborly thing and provided Fiber-to-the-Home (FTTH) to the small town. 

In 2016, Pinetops worked with a nearby municipal provider, Greenlight, to bring high-speed Internet services to its 1,300 residents, giving local businesses like CuriosiTees the connectivity they need to thrive in the modern economy. The expansion was only made possible after the Federal Communications Commission (FCC) preempted a restrictive state law that benefited large telecom companies. However, the State of North Carolina appealed the FCC preemption and the court reversed the ruling within the year.

As Coker Craig pointed out in her testimony, people in Pinetops lobbied their state elected officials hard to obtain an exemption to the state law in order to keep Greenlight in their...

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Posted June 12, 2018 by Staff

Rural Pinetop residents are getting a glimpse of  the treatment they are going to receive from Suddenlink,  even before the ISP has started offering service in the small North Carolina community.  According to locals, Suddenlink subcontractors are busting water mains, connecting fiber without homeowner permission, and spreading lies about the Town’s favored community-broadband provider, Wilson's municipal network, Greenlight Community Broadband.

A Bright Economic Future For A While

Back in 2015, this tiny, low income, town felt grateful to receive Fiber-to-the-home (FTTH), symmetrical gigabit Internet service from their electric provider, the municipal electric utility from neighboring Wilson. Suddenlink had turned their back on local residents for years, and before Greenlight began serving the community, a good day of Internet service from incumbent CenturyLink brought them 2 Mbps upload speed. 

With high-quality connectivity from Wilson’s Greenlight, the town began envisioning a new economic future. They recognized the importance of high capacity upload speed as an economic development tool to attract the professional and creative class. They wanted to attract doctors, lawyers, engineers, and digital media artists from Greenville and Rocky Mount to their town where the cost of doing business was low and the quality of life was high.

Tech entrepreneurs and other businesses community leaders in Pinetops hoped to attract need high capacity upload to share data heavy files, such as  x-rays, and blueprints from a home office or other place of business.

"Whose Side Are You On?"

In June 2017, the North Carolina General Assembly passed legislation, HB 396, mandating that the City of Wilson disconnect all its services from Pinetops within 30 days of being notified by a new provider that such retail service is “available” (words undefined but which seem like they could mean service is on for one home). The law is silent on Greenlight re-starting services...

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Posted May 9, 2018 by lgonzalez

Approximately 20 U.S. states have some form of legal restriction that creates barriers when local communities want to develop publicly owned Internet infrastructure. In North Carolina, where the state experiences a severe rural/urban digital divide, people are fed up with poor service from influential telephone and cable companies. Folks like Ned Barnett, Opinion Editor from the News & Observer, are calling on elected officials to remove the state’s restriction so local governments can do all they can for better connectivity.

Things Must Change

Barnett’s recent editorial begins out of frustration as he describes how unreliable Internet access forced him to take pen to paper. His own connection prevented him from tending to emails, doing online research, and his phone service also suffered due to momentary loss of connectivity at his office. He goes on to consider how the annoying but temporary inconvenience to him is a way of life for many in rural areas of his state.

While North Carolina has many of the same challenges as other states in getting rural folks online — lack of interest from national ISPs, challenging geography that complicates deployment — Barnett correctly zeroes in on the state’s restrictive HB 129. The law prevents communities with existing broadband infrastructure from expanding to neighboring communities and puts requirements in place that are so onerous, they make it all but impossible for communities considering similar investments to move forward.

Barnett rightly points out that the true purpose of the law was to protect national ISPs from competition, securing their position as monopolies and duopolies. He describes the problems with the state's approach and what North Carolinians have faced in the aftermath:

For one, Internet access isn't a consumer product. It's as basic as access to a phone, electricity or indoor plumbing. Secondly, there isn't any real competition involved. Rural areas often are limited to one provider offering slow access.

The Problem is Real

People familiar with the situation in North Carolina typically know the story of Wilson and Pinetops. When the FCC preempted HB 129 in 2015, Wilson expanded its municipal fiber optic...

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Posted April 12, 2018 by htrostle

Generate conversation about broadband access in your community with a screening of the short film, "Do Not Pass Go." We have created a helpful guide on how to host a screening of the film in your community. Spend some time connecting with others who share your questions about local options and want to learn more.

About the Film

Documentary filmmaker Cullen Hoback traveled to Pinetops, North Carolina, to experience firsthand the battle between municipal networks and private providers. 

Pinetops is a rural small town that receives high-speed Internet service from the nearby City of Wilson, North Carolina. The large ISPs have tried to put a stop to this with a state law, and all the red tape might kill the small town.

"Do Not Pass Go" from Hyrax Films on Vimeo.

Download the Guide

Not sure how to host a screening? Get going with this guide.

- Basic information about community networks

- Logistics of hosting a screening from location to outreach

- Discussion questions about broadband in your community

The guide is 13 pages long and is available for download as a PDF. We produced the guide with Next Century Cities. 

Host a Screening

There have already been three screenings across the U.S. in Marietta, Ohio; Atlanta, Georgia; and Rochester, Minnesota. The community group Broadband & Beers has a planned screening for April 17th, 2018, in Boulder, Colorado. Let us know if you show the film in your town!

The film is not yet available for wide distribution, but you can order either a Blu-ray or DVD for a small fee or get a code to stream it...

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Posted January 31, 2018 by christopher

It was just a year ago that we highlighted a nation-leading digital inclusion effort from Wilson's Greenlight municipal fiber network in North Carolina. That was their fourth time on the podcast, owing to the many ways Wilson has developed in ensuring its fiber network investment is benefiting the community. See also podcast episodes 171, 110, and 70

Will Aycock, General Manager of Greenlight Community Broadband, is back once again to discuss another new program they have developed - a new billing option that unlocks broadband access particularly among low-income households with low credit ratings. 

Greenlight has developed a pay-ahead option that allows households to pay ahead of connections so their lack of credit will not deter them from accessing the Internet service they may need for education, work, or other uses. It also allows households to more easily pay down past debts - an important approach in dealing with the financial reality of low-income households. We hope to see more municipal networks developing billing options like this to ensure everyone can have the connections they need.

Though we focus on that billing approach in our interview, don't miss the recent developments in Wilson's ongoing efforts to share the benefits of its network with its neighboring communities, many of whom do not have broadband access. 

This show is 15 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this...

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Posted January 30, 2018 by lgonzalez

Suddenlink passed up the opportunity to offer connectivity in Pinetops, North Carolina, for years until now. About a year after a bill in the General Assembly gave nearby Wilson’s municipal network the ability to serve the tiny community, Suddenlink is taking advantage of the law to enter Pinetops and push Wilson’s Greenlight Community Broadband out.

Suddenly Suddenlink

One of his constituents called Town Commissioner Brent Wooten last October to share a conversation he'd had at work in nearby Wilson. Wooten's constituent had encountered a Suddenlink employee who told him, "We're coming to see you in Pinetops." The company had sent out a notice to employees that overtime would be available because Suddenlink was planning to run fiber from Rocky Mount to Pinetops.

Wooten hadn't heard anything from Suddenlink; neither had any of the other Commissioners. All he knew was that the company had been reducing staff and cutting costs ever since being acquired by Altice in 2015.

A Little History

While events that put Pinetops (pop. 1,300) in the national spotlight began in February 2015, the story has roots that go back further. Officials in Pinetops, recognizing that better local Internet access keeps small rural communities from wasting away, approached several providers years ago requesting better Internet infrastructure. Suddenlink’s service area ends about two miles outside of Pinetops town limits. Nevertheless, Suddenlink wasn't willing to bring cable service to Pinetops. CenturyLink didn't want to make investments to upgrade the community's old DSL solution; the community had no options from national providers.

Not far from Pinetops sits Wilson, North Carolina, where the city of about 49,000 enjoys the benefits of a publicly owned fiber optic network, Greenlight. Pinetops officials asked Wilson to expand Greenlight to their town, but state law precluded Wilson from offering broadband beyond county lines. Pinetops and the local Vick Family Farm, a large potato manufacturer with international distribution, were both desperate for better services, out of reach, and out of options because no other ISP...

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Posted November 20, 2017 by Matthew Marcus

Wilson has made their community-owned Greenlight fiber network central to their economic development plan, a move that may forge a new approach for other communities with similar assets.

Revitalization Efforts

In 2008, when Wilson’s Greenlight community network first launched, the Federal Communications Commission ranked North Carolina last in the nation in percentage of households subscribing to at least a "basic broadband" service. Today Wilson offers free Wi-Fi downtown, schools and libraries are outfitted with high-quality connectivity, and a majority of households subscribe to the broadband service.

Home to over 50,000 residents, Wilson has had a diverse history of industries popping up and dissipating over the years. After deploying their Greenlight Community Broadband, they’ve leveraged new businesses and an entrepreneurial spirit that shows no sign of relenting.

Wilson is initially focusing development downtown. The local daily paper The Wilson Daily Times decided to refurbish an old building and move downtown. The city raised money to renovate an old theater into a cultural center, and an electrical components manufacturing company, Peak Demand, has invested $2.6 million to renovate an old tobacco processing plant.

A Shift From the Old

Wilson involves all community stakeholders to make this revitalization a success. They have worked closely with Barton College, a liberal arts university, and the local nursing school. The community is consciously trying to buy locally and many people meet to discuss how best to promote this.

Wilson’s economic development model has evolved alongside their broadband network and they credit much of their success to Greenlight's benefits. In years past, many towns looked to bolster their economy by attracting companies that offered a windfall of manufacturing jobs— an industrial-era dream. But Wilson is no longer fretting over the decline of large-scale manufacturing companies that once haunted rural America. Instead, they’ve embraced the evolution towards technology companies and entrepreneurial business.

logo-greenlight-nc-2014.png Their community-...

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Posted November 16, 2017 by lgonzalez

The future of high-quality Internet access in Pinetops, North Carolina, is precarious. Nearby Wilson’s municipal fiber network, Greenlight, provides gigabit connectivity for now, but a series of federal level decisions could change the situation at any moment. Now the story of these two communities and their fight for local telecommunications authority has come to life in the film Do Not Pass Go. Local communities can schedule a screening of the documentary. Watch the trailer below.

A Story Worth Telling

Cullen Hoback’s film tells the story that made national news and that we’ve shared as events unfolded.

Wilson, North Carolina’s municipal Fiber-to-the-Home (FTTH) network has benefitted residents, businesses, and institutions in Wilson since 2008. Neighboring rural towns, including Pinetops, had asked Wilson to expand in order to obtain better Internet access but state law precluded Wilson from serving beyond county borders.

When Chattanooga decided to challenge Tennessee’s law that had a similar effect, Wilson joined the motion to the FCC in 2015. The Commission struck down both laws and Wilson took the opportunity to expand service to Pinetops, the small mountain town of about 1,400 people. Pinetops businesses and residents immediately felt the improvement with FTTH. They experienced economic development opportunities and municipal facilities functioned more efficiently.

In the summer of 2016, however, an appellate court reversed the FCC decision and Pinetops was scheduled to be cut off from the FTTH service it had come to depend on. Wilson provided free connectivity for a time to avoid breaking the law, but eventually, the state legislature passed a bill that will allow Greenlight...

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Posted June 30, 2017 by lgonzalez

It’s been a long road for Pinetops, North Carolina, as they’ve sought better connectivity in their rural community. After dramatic ups and downs, the community seems to have finally found a tepid resolution. Greenlight can, for now, continue to serve Pinetops.

With Conditions

On June 28th, the General Assembly passed HB 396, which allows Wilson’s municipal network, Greenlight, to continue to provide gigabit connectivity to the town and to Vick Family Farms but establishes conditions. If or when another provider brings Fiber-to-the-Home (FTTH) service to Pinetops, Wilson has 30 days to end service as customers transition to the new provider. Until a different provider comes to Pinetops, Greenlight will continue to offer its gigabit connectivity to the approximately 600 households and premises in the community of about 1,300 people.

In addition to premises in the town of Pinetops, Greenlight is serving Vick Family Farm, a local potato manufacturer. When the business obtained access to high-quality Internet access, they were able to expand their business internationally; they invested in a high tech distribution facility. The facility requires the kind of capacity they can only get from Greenlight.

Community leaders in Pinetops are relieved they don’t have to give up fiber connectivity, but they’re happy with the service they get with Greenlight and would rather stick with the muni.

“Although not the solution we expected, we are pleased this bill allows us to continue to leverage Greenlight’s next generation infrastructure as we focus on growing our community,” said [Town Commissioner Suzanne] Coker-Craig. “Hopefully, no other provider will exercise the option to build redundant infrastructure that our community neither wants nor needs. Pinetops has made it clear that we want the quality and speed of service that only Greenlight can provide.”

Read the text of the bill here.

What A Long, Strange Trip It’s Been...

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