Tag: "chattanooga"

Posted June 30, 2020 by Ry Marcattilio-...

This week on the Community Broadband Bits podcast, Christopher talks to Deb Socia, President and CEO, and Geoff Millener, Senior Program and Operations Officer of The Enterprise Center in Chattanooga, Tennessee. Deb and Geoff share the breadth and depth of the work they’ve been doing recently to advance digital inclusion efforts and respond to the Covid-19 pandemic in ways that help the local community.

They tell Christopher about The Enterprise Center’s three-prong approach: the Chattanooga Smart Community Collaborative, which works to ensure that smart-city infrastructure is responsive to the needs of citizens; their work in the innovation district to help entrepreneurs build networks and create opportunities for getting access to capital; and finally, their Tech Goes Home initiative, which offers digital literacy courses and discounted hardware in pursuit of lowering the barriers to Internet access and inclusion.

Restaurants and churches around the country have been hit particularly hard by stay home orders and the other public health responses put into place to combat the transmission of the coronavirus, and Deb and Geoff describe the approach they’ve taken in Chattanooga. By finding trusted partners in local communities and leveraging their expertise and relationships with entities like EPB Fiber (the city’s municipal fiber network) Deb, Geoff, and their colleagues have helped small restaurant owners and church leaders get online and get the word out so that the local economy better weathers the storm and people can continue their faith traditions.

Finally, in this episode Christopher, Deb, and Geoff discuss the strides being taken in telehealth and telemental health in order to ensure more equitable opportunities and outcomes. They talk about the advantages to vulnerable populations, the potential savings to Medicare and Medicaid, and the wealth of opportunities for medical care related to aging in place, addiction recovery, palliative care, and removing the stigma of seeking mental health services.

See earlier coverage on...

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Posted June 23, 2020 by Ry Marcattilio-...

This is the tenth year that PCMag has conducted its Fastest Internet Service Providers (ISPs) test, and it comes at a time when tens of millions more Americans across the country are working from home. This time, the results show two significant categories of winners — municipal networks and private-sector ISPs using publicly owned fiber or conduit — which  says a lot about the state of high-speed Internet. Like last year, municipal networks and their private sector partners along with locally-owned providers dominated the rankings.

PCMag’s methodology doesn’t seem to have changed much in 2020. Using a customized tool, the outlet tests ping, jitter, and per-second data throughput on the download and upload side of things. The results are weighted 80% towards download and 20% towards upload. From June 1st to June 2nd, 443,940 tests were completed, with the magazine ruling out non-U.S. benchmarks for a final aggregation of 358,358 tests. The minimum threshold to earn a place on the list is 100 tests, and PCMag breaks down the results in two major categories: Fastest Major ISP (those with at least a million subscribers) and Fastest Overall ISP. Read the full report here.

PC Mag Fastest ISPs

Cedar Falls Utilities Dominates

The biggest news is that municipal network Cedar Falls Utilities (CFU) took the top spot as Fastest ISP in America by a wide margin. Founded in 1994, CFU connected its first broadband customer in 1996 and completed its Fiber-to-the-Home upgrade for all subscribers in 2013. That year, the city of 41,000 became Iowa’s first Gigabit City. Today, the utility serves around 15,000 homes and businesses. CFU has also been in the news recently after announcing a 10 Gigabit-per-second (Gbps) symmetrical tier for $105/month for city residents and $110 for those living in rural areas of its service footprint. They have also been doing their part to close the homework gap by offering 15 Mbps Internet...

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Posted May 29, 2020 by christopher

I have been tracking from afar local grassroots efforts in Cambridge, Massachusetts, to start a municipal broadband network for years. I've visited them locally and spoken to various people from citizens to elected officials about the different options. The following are my observations. I'm not trying to channel their thoughts on how to move forward.

Cambridge is a high-tech city with nearly ubiquitous coverage from Comcast, delivering more or less the same services they offer to millions of homes — which is too say mostly reliable and high-cost Internet access (that will be still higher cost next year and the next after that). In the case of Comcast, it comes with crippled upload speeds compared to fast download capacity. Customer service is . . . well, you do your best to never have to use it.

But with MIT and Harvard within its confines, many in Cambridge are well aware that Internet access can get so much better and not be mediated by a company willing to spend millions in D.C. to preserve its right to set up tollbooths for certain kinds of content if they so choose.

However, Cambridge is remarkably similar to Palo Alto, which is also home to high tech households that mostly use Comcast cable and sometimes have the option of AT&T fiber. And in both instances, there is a strong case for some kind of municipal network that would create more local Internet choice. Both appear to have significant support in the community for a public option. But both also have city staff that have decided to prevent any meaningful investment.

They have run into the challenge that Seattle also wrestled with. These high profile cities have refused to consider creative, incremental, and targeted efforts. Instead, they have focused almost entirely on the costs of duplicating Chattanooga or Wilson, where the community built the entire citywide at once with debt-financed capital.

In Cambridge, the city council is rebelling after having been stymied by a city manager that has successful resisted efforts to study municipal broadband for years.

City Manager DePasquale has consistently refused to act on municipal broadband despite a...

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Posted December 30, 2019 by lgonzalez

When it comes to opportunity for startups, the folks at Inc. Magazine turned to Startup Genome, an innovation policy company that examines important factors to develop its Surge Cities index. Startup Genome looked at seven of the most important indicators, including seed funding and job creation, and created a top-50 list of places most friendly for startups. Chattanooga came in at 36 on the list, mostly due to its fiber optic network.

Inc.com described Chattanooga as the Gig City "where approachability meets opportunity" and went on to write:

In 2010, Chattanooga became the first U.S. city to offer inexpensive gigabit-speed internet to all of its residents. Since then, the Tennessean city's economy has flourished, entrepreneurial activity has spiked, and resources for startups have proliferated. These include the Company Lab, a nonprofit accelerator that hosts Chattanooga’s annual Startup Week, and the INCubator, a massive 127,000-square-foot complex currently housing 55 startups, including 3-D printed builder Branch Technology, which has $9.5 million in funding. Today, it ranks 25th in the country for net business creation. Entrepreneurs are also drawn to the area because of its big city culture and small town vibe, says Alexis Willis, director of small business and entrepreneurship at the Chattanooga Area Chamber of Commerce. “Hearing about Chattanooga's [high-speed] internet may have brought them here, but then they’re like, ‘I want to move my whole family here’ and they end up sticking around,” she says. --Cameron Albert-Deitch

According to the Executive Director of CO.LAB Marcus Shaw, the EPB Fiber Optic network turned a congenial city into one roaring for entrepreneurs. "The gig was the impetus for this next generation of entrepreneurship," Shaw said. "This modern era of entrepreneurship is less than 10 years old, and where we've come in 10 years is phenomenal."

CO.LAB works with startups, offering courses on the information and skills that help innovators breed success in new endeavors.

Startup Genome looked at these factors when considering what cities made the list:

  • Job Creation
  • Population Growth
  • Net Business Creation
  • Rate of Entrepreneurship
  • Wage Growth
  • High-...
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Posted November 28, 2019 by lgonzalez

As late November arrives, so does the the holiday season for many of our readers. People reading up on local efforts to improve Internet access will be counting their blessings today, which inspires us to do the same. There are many things we have to be thankful this year.

As access to affordable broadband becomes increasingly critical in today's world, however, and as rates from the large Internet access companies continue to rise, getting online is more challenging than ever for folks with limited incomes. We want to express our appreciation for local communities who adopt policies to make high-quality Internet access available to lower income households through their municipal networks.

A Growing Awareness

Wilson, North Carolina, decided that as part of the community network's mission, they would offer fast, reliable fiber Internet access available to those living in public housing residences. Since then, we've seen other communities take creative approaches to ensure that everyone can use the network, not only those who are already better off. Municipalities that see the value of publicly owned fiber optic infrastructure understand the value of eliminating cherry picking as a way to tap into their undiscovered human capital.

Unlike large corporate Internet access providers, publicly owned networks don't need to maximize profit from every subscriber in order to please shareholders. They consider themselves in place for the public good. Munis can dedicate themselves toward digital inclusion efforts, which are in line with their mission.

During Digital Inclusion Week in October, we detailed some of the innovative approaches that local decision makers are adopting to ensure the least fortunate in their communities have access to the community's new fiber tools. Here are just a few:

In Hillsboro, Oregon, one of the first neighborhoods to receive gigabit connectivity through HiLight will be one of the areas of town where many folks don't have access to, or can't afford broadband Internet access. People there who qualify for SNAP, free and reduced lunches, or other income-based assistance...

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Posted November 22, 2019 by lgonzalez

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

When municipalities want to talk about successes, they usually point to Chattanooga, which built its broadband network in 2009 and became the first municipality in the country to offer 1 Gigabit per second Internet service city-wide. That “Gig City” designation made the community a magnet for business. According to a study by the University of Tennessee, broadband helped drive about $1.3 billion in economic development...

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Posted November 19, 2019 by lgonzalez

Tri-County Electric Cooperative in north central Pennsylvania has listened to its members' wishes and is developing a Fiber-to-the-Home (FTTH) network for Internet access. While Christopher was at the October Broadband Communities Economic Development event in Alexandria, Virginia, he met up with Craig Eccher, President and CEO of the co-op, to learn more about the project and the cooperative.

Craig describes how the infrastructure was needed for basic electric operations - to improve communication between substations - and that members had also begun to request Internet access from their co-op. When they sought information through a survey, the results were supportive, but cooperative leadership needed to take a creative approach to get members to attend a meeting for discussion about project details. Craig describes how the demographic support surprised and encouraged them and how state and federal funding provided the boost they needed to confirm the project.

The cooperative is redefining partnerships both in the community and in ways that go beyond the co-op's service area. Craig talks about business and member partnerships that will help expand the use of the infrastructure. He also describes how the project has breathed new life into the role of the cooperative within the Appalachian community it serves and how, while happy with the new excitement, it's important to manage expectations.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 24 minutes long and can be played on this page or via iTunes or the tool of your choice using this...

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Posted October 10, 2019 by Katie Kienbaum

Which would you choose — a broadband subscription with download speeds of 15 Megabits per second (Mbps) or a much faster gigabit plan for the same price?

The choice is clear, and it’s one that low-income households in Hillsboro, Oregon, may soon make, thanks to the city’s planned municipal fiber network. Earlier this year, Hillsboro announced that its new broadband utility, HiLight, will offer gigabit connectivity for only $10 per month to qualified low-income residents. In comparison, Comcast’s Internet Essentials program provides low-income families in the city speeds of just 15 Mbps for roughly the same monthly cost.

Hillsboro isn’t the first community to leverage its publicly owned fiber network for digital inclusion efforts. Municipal networks across the country are providing low-cost connectivity, affordable devices, and digital skills trainings to their communities, bringing the educational, economic, and healthcare benefits of broadband access to more people.

Defining Digital Inclusion

Digital inclusion is the practice of ensuring digital equity, which the National Digital Inclusion Alliance defines as “a condition in which all individuals and communities have the information technology capacity needed for full participation in our society, democracy and economy.”

Broadband availability is only one of many “digital divides” that explain who is and isn’t connected. For instance, income and affordability also play a role. According to the Pew Research Center, adults with annual incomes of $75,000 or more are almost twice as likely to have broadband access at home than adults with annual incomes of less than $30,000. Among those without home broadband access, the high cost of a subscription is most commonly cited as the top reason why, Pew reports.

logo-NDIA.jpg To succeed, digital...

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Posted August 7, 2019 by lgonzalez

In the Internet access industry, large corporations typically fight to maintain their positions as monopolies. Even if they have no intention of serving certain communities, big cable and telecom companies work to prevent others from gaining a foothold, fearful that they may someday lose subscribers. On the other hand, municipalities that operate publicly owned networks often encourage, mentor, and collaborate with neighboring communities to get people connected. Now, EPB Fiber Optics in Chattanooga is partnering with municipalities and cooperatives interested in offering Internet access.

Working Past Restrictions

Tennessee still prevents municipal power utilities from offering telecommunications services beyond their electric service areas, but state law won’t deter EPB Fiber Optics from doing what they can. Recently, EPB Vice President of Marketing J. Ed Marsten spoke with Telecompetitor. “We’re partnering with some other municipal and cooperative providers to help them get into the business,” Marston said. “We’ve seen a ton of interest.”

EPB Fiber Optics is offering a range of services to potential utility partners as a way to bring better connectivity to more Tennesseans. In addition to consulting services, the utility may be able to provide transport to an Internet point of presence (POP) and offers tech support. When municipalities or cooperatives work with EPB and use Chattanooga’s staff, they can cut operating costs and reduce the time it takes to begin offering services.

In Massachusetts, Westfield Gas+Electric (WG+E) offers similar services to the nearby rural towns that lack high-quality Internet access. Westfield’s Whip City Fiber, however, is not precluded from offering Internet access via local public infrastructure. Like EPB, WG+E also offers consulting services, if municipalities choose to operate their own networks.

Publicly Minded Moves…So Many

Earlier this year, EPB tripled the speed of their most popular service from 100 Megabits per second (Mbps) symmetrical to 300 Mbps with no price increase. They also decided to drop the price of gigabit...

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Posted July 3, 2019 by lgonzalez

Since 2011, PCMag has collected speed data and written about the country’s Fastest ISPs based on download and upload results. This year’s results reflect, once again, that locations with publicly owned broadband infrastructure contribute to communities’ ability to offer faster connectivity.

How They Did It

PCMag asked readers to use a special speed test developed specifically for this reporting that measured download and upload speeds. PCMag's Speed Index assigned to each ISP represented 80 percent download speed and 20 percent upload speed. Filtering out non-U.S. tests, they ended up with 256,016 tests that applied to the comparisons. If, however, a location (for state and regional comparisons) or ISP had fewer than 100 tests, the folks at PCMag did not consider it a contender.

While editors further broke down results so as to stack major ISPs against each other in a head-to-head comparison, they also looked at all the results in a general comparison. PCMag broke down the results further by region and city. For more details on the results, check out the full article.

Munis New and Not-So-New

FairlawnGig in Ohio made the list this year, adding a third municipal Fiber-to-the-Home (FTTH) network to the list. The city’s retail service began serving residents with gigabit connectivity back in 2017, after firmly establishing their fiber services for local businesses.

When contemplating the investment, city leaders adopted the approach that their fiber optic network would be an essential piece of infrastructure on par with sewers or roads. Fairlawn used municipal bonds with no intention of turning a profit; they considered the network an investment that would keep the Akron suburb competitive. Residents, businesses, and institutions in Fairlawn, however, have enthusastically signed up for fast, reliable, connectivity where residents can get gigabit Internet access for $75 per month.

pcmag-2019-fastest.png Fairlawn’s municipal FTTH network will keep company with a veteran to the list — Longmont, Colorado’s...

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