In an effort to keep families connected as schools and workplaces close in response to the novel coronavirus, many Internet service providers (ISPs) are taking steps to make their services more accessible and functional for those of us who are staying home for the foreseeable future.

Some policies are being officially encouraged by the Federal Communications Commission (FCC) through Chairman Ajit Pai’s new Keep Americans Connected Pledge. By signing onto the pledge, providers agree to open Wi-Fi hotspots to the general public and to not disconnect or charge late fees to those struggling to pay bills due to the pandemic.

To ensure people have sufficient connectivity during the public health crisis, some ISPs are going beyond the pledge’s requirements by raising speeds, suspending data caps, and offering free Internet access to certain households.

While these efforts will not close all of the digital divides being exacerbated the pandemic, they are an important step toward mitigating the immediate impact on families and businesses.

Keep Americans Connected Pledge

FCC Chairman Pai announced the Keep Americans Connected Pledge last Friday, March 13. The pledge calls on ISPs to make Wi-Fi hotspots publicly accessible and to keep households and small businesses that are facing financial difficulties because of the pandemic connected over the next couple months.

“As the coronavirus outbreak spreads and causes a series of disruptions to the economic, educational, medical, and civic life of our country, it is imperative that Americans stay connected,” said Pai in a press release [pdf] issued by the FCC. He also noted the importance of broadband access to enable remote work, online education, and telehealth appointments during periods of “social distancing.”

The press release, available below, shared the text of the pledge:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

(1) not terminate service to any residential or small business customers because of their inability to...

On February 3rd, 2020, the FCC opened the 2.5 GHz Rural Tribal Priority Window, a six month period in which federally recognized Tribes or Alaska Native Villages have the opportunity to apply for licenses to unassigned spectrum over their Tribal lands. This week on the podcast, we have two guests from MuralNet — CEO Mariel Triggs and Edyael Casaperalta, Legal Advisor and Policy Strategist. MuralNet, a nonprofit that focuses on helping indigenous people build their own networks, has been working to spread the word about the Rural Tribal Priority Window.

Historically, national Internet access companies have fallen short in bringing their services to people living on tribal lands. A few Tribes have been able to develop their own community networks, but others have found roadblocks when competing with large ISPs for spectrum or for funding. As a result, Tribal communities are some of the least connected in the U.S. Mariel and Edyael discuss how fixed wireless, using the 2.5 Ghz band spectrum is well suited to help solve this persistent problem. They share some of the challenges they’ve faced and offer some tips with deployment and in working to develop policy.

We learn more about the criteria that tribes need to meet in order to apply and how, even if they don’t plan on building their own network, owning access to the spectrum is, nevertheless, empowering. Tribes may not wish to operate a community network, but owning the airwaves above their land gives them some control over how those airwaves are used.

To learn more about the claiming the airwaves over Tribal Land, check out MuralNet’s website here. They're always willing to answer questions and to help with the process.

Legal...

The federal government is about to spend more than $120 million on subsidies that, rather than improving rural connectivity, will make tens of thousands of families worse off.

These funds are part of a 2018 federal program intended to expand rural broadband access called the Connect America Fund phase II (CAF II) reverse auction. The program, in which Internet access providers competed for subsidies, will distribute nearly $1.5 billion over the next 10 years to connect unserved rural residents. But in some communities, the auction may do more to widen the digital divide than diminish it.

While some winning bidders committed to building out high-speed fiber optic networks, satellite company Viasat will rake in more than $120 million in subsidies to continue providing inadequate geostationary satellite connectivity to rural households that are clamoring for something better. Not only does satellite Internet access offer slower speeds, greater latency, and less reliability for a higher cost compared to other technologies, but Viasat’s subsidies are making those areas ineligible for future broadband funds, deterring other providers from building truly high-quality networks. Instead of bridging the digital divide, the process will relegate certain communities to satellite Internet access while others receive ultra-fast fiber and do nothing more than deepen the fissure.

Mo’ Money . . .

The Connect America Fund (CAF) is a multi-phase subsidy program that supports improved connectivity in rural, high-cost areas as part of the Federal Communications Commission's (FCC’s) Universal Service Fund. The most recent phase of the program, the CAF phase II reverse auction, auctioned off regions to providers using a complicated formula that prioritized bids for low subsidy amounts and high-quality service.

Previous rounds of CAF mainly subsidized the large incumbents, such as AT&T and CenturyLink, but for the reverse auction, the FCC opened participation to other entities, including non-traditional providers like electric cooperatives. Eligible areas included rural locations where the incumbents had previously refused subsidies (and the accompanying commitment to expand Internet access).

Viasat was one of the largest winners in the CAF II reverse auction...

This week is episode three of the new podcast project we're working on with the nonprofit NC Broadband Matters, whose focus is on bringing ubiquitous broadband coverage to local communities for residents and businesses in North Carolina. 

The ten episode podcast series, titled "Why NC Broadband Matters," explores broadband and related issues in North Carolina.

This week, Christopher and his guests explore mapping in our episode titled, "Broadband Mapping Means Money: Understanding How Data Drives Decisions.”

He talks first with Brian Rathbone, Co-Founder of Broadband Catalysts, a consulting firm that works with communities, non-profits, corporations, and governments to expand broadband Internet access. Brian and Christopher dig into federal mapping data and talk about some of the challenges in obtaining accurate data.

Jeff Sural works as Director of the Broadband Infrastructure Office for the North Carolina Department of Information Technology. He and Christopher take the mapping conversation to the state level. Jeff describes the work of the Office and explains why it's important that the state have the most accurate information possible. He explains state methods that involve citizen input about Internet access to help them get a more accurate picture of connectivity for residents and businesses in North Carolina.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 54 minutes long and can be played on this page...