Spanish Fork, Utah, was recently highlighted in a promotional video touting the successes of its municipal Internet service. The video, produced by the trade group Internet Association, is all about economic development and growth -- something this community of nearly 40,000 has seen since the municipality introduced the service back in 2001, and then subsequently upgraded to fiber.

As the mayor of Spanish Fork notes in the video, before the municipality established its own network, incumbent providers wouldn’t invest in broadband infrastructure in the city. Inadequate Internet access would have pushed out businesses in the community. A number of small business owners are featured in the video, and all emphasize how integral high-speed Internet has been not just for orders, but social media promotions.

The video also features U.S. Senator from Utah Mike Lee, who spoke to the business owners in the area. He concluded that an open Internet needs to be supported, not suppressed, by lawmakers such as himself:

“Our biggest most important task as lawmakers is don’t wreck the Internet, don’t interfere with the Internet," Lee said. "Leave it alone, allow it to be what it has been, what has made it such a wonderful thing, which is a free marketplace.” 

Check out the video here:

We spoke to the network director for the municipal, John Bowcut, back in 2015. At the time of the interview, Bowcut said that the ISP had a take rate of about 80 percent, mainly because they were able to keep prices much lower than the incumbent Comcast. You can check out Christopher’s entire interview with Bowcut here.

Dorchester County, Maryland, shored up better connectivity for local businesses this past June, utilizing a cooperative network to further fiber infrastructure and to light a business on an island chain in need of some fast Internet connectivity.

The county’s monicker, “Water Moves Us,” describes its region in southeast Chesapeake Bay, home to a number of aquaculture sites. One such business, the Hoopers Island Oyster Company servicing clientele as far away as Asia, felt itself slipping behind in international commerce without access to broadband Internet. But now that fiber optic broadband has come to Hoopers Island, which is actually a chain of three islands on the southwest coast of the county, the business has access to the latest Internet technology to mirror it’s innovative approach to oyster farming. 

Bay Country Communications (BCCTV) is the Maryland-based telecom provider that laid the fiber out to the island. According to the Dorchester Banner, this link is part of a larger fiber path:

“BCCTV is the company that established the link with Hoopers Island, running a line through central Dorchester. This line goes past Blackwater National Wildlife Refuge, the Harriet Tubman Museum, South Dorchester School and other facilities.”

With BCCTV providing the last-mile connection to the middle mile One Maryland Broadband Network (OMBN) infrastructure, the Hoopers Island Oyster Company and other local businesses can take advantage of the high-quality connectivity they need to compete globally.

Getting some backbone 

The City of Westfield in western Massachusetts recently launched a new marketing initiative designed to attract business and promote sustainable growth. The GoWestfield campaign features a website and promotional video that focuses on showcasing the many incentives for businesses that the small city of around 41,500 offers, including an environment where businesses can thrive. As the city points out in the video, one of Westfield’s largest selling points is its high-speed fiber optic Internet network.

Check out the video:

Improvements at Home and the Office

Westfield’s locally owned municipal gas and electric company, Westfield Gas & Electric (WG+E) began using fiber optic connections to monitor substations and municipal facilities about 20 years ago. In 2015, the City launched a fiber optic Internet pilot program to about 300 homes and businesses using the existing network. The public Internet service, dubbed "Whip City Fiber," has since expanded its Fiber-to-the-Home (FTTH) network to more neighborhoods and is taking applications in other areas of the city. 

While Westfield hopes that their new fiber network will attract more businesses, their new video highlights how existing local business are already experiencing positive impacts from the fiber. The co-owner of Westfield’s Circuit Coffee, Ted Dobek, said that people can now more easily come work at his coffee shop because his business connects to Whip City Fiber. Similarly, Al Liptak, the lead video producer at Kirby Productions, can now upload content at his studio ten times faster than with his old ISP. The production manager of Advance MFG, Co., Jeff Amanti, also has experienced the benefits, stating that the fiber has greatly helped the rate of data transfer at his precision manufacturing facility.

More than two years ago, community leaders in New Braunfels, Texas, decided to move forward with funding for a feasibility study to examine options for publicly owned Internet infrastructure. In mid-July, the city released a Request for Qualifications (RFQ) in search for a partner to assist them on their New Braunfels Broadband Project. Responses are due August 24th, 2018.

Prior Study

Back in 2016, businesses completed a survey as part of a feasibility study and 81 percent expressed dissatisfaction with their Internet access. Speed, reliability, and affordability were all important factors. Community leaders, with an eye toward economic development, have been pondering ways to overcome the problem and have decided to aim for a public-private partnership. Specifically, they want to focus their efforts on fiber optic connectivity in their commercial and industrial business corridors. 

New Braunfels has about 55 miles of existing fiber that the city and New Braunfels Utilities (NBU) will make available for the project. They also have conduit that they will open up for the future network design. NBU offers municipal electric, water, and wastewater services, which indicates that they would likely have the knowledge base and the personnel to operate a fiber optice network, but the RFQ states that they're looking for a turnkey arrangement.

The state of Texas also limits what local governments are able to offer to the general public. Municipalities are not allowed to offer voice services, but are able to provide Internet access.

Looking for A Partner

In North Carolina, no other rural community embodies the rural struggle for high-quality Internet access as well as Pinetops. At a recent hearing in D.C., one of the leading voices in Pinetops, Suzanne Coker Craig, testified before a legislative committee assembled to delve into the issue. During her short five minutes at the Communications and Technology Subcommittee of the House Energy and Commerce Committee, Coker Craig described her town's rescue by the local municipal network and subsequent betrayal by their state legislature.

Pinetops Drama

Coker Craig is the owner of the small business CuriosiTees and former Town Commissioner of Pinetops; she has the ability to examine the community's situation as a resident, a business owner, and an elected official. In her testimony, she tells the story of how the once-fading Pinetops was revitalized when its neighbor, Wilson, did the neighborly thing and provided Fiber-to-the-Home (FTTH) to the small town. 

In 2016, Pinetops worked with a nearby municipal provider, Greenlight, to bring high-speed Internet services to its 1,300 residents, giving local businesses like CuriosiTees the connectivity they need to thrive in the modern economy. The expansion was only made possible after the Federal Communications Commission (FCC) preempted a restrictive state law that benefited large telecom companies. However, the State of North Carolina appealed the FCC preemption and the court reversed the ruling within the year.

In June, the city of Fairlawn and the Medina County Fiber Network in Ohio recently announced that they would soon begin working together, which will expand FairlawnGig, the city's municipal network. The collaboration will boost connectivity in the region for residents and provide more options for businesses in Akron and surrounding communities.

Fairlawn Full of Fiber

Deputy Director of Public Service Ernie Staten told us that when city leaders commenced the FairlawnGig project, they promised the community that they would first build out the the entire community of 7,500 residents. They achieved their goal in May and now have a 47 percent take rate in the city. The strong numbers indicate Fairlawn’s intense need for better services than incumbents were providing. 

Staten told us that, in completing the deployment in Fairlawn, the city’s infrastructure now has a solid north-south presence. By leasing capacity on the Medina County Fiber Network (MCFN), FairlawnGig can expand in an east-west direction.

Potential commercial subscribers in Akron, east of Fairlawn, have already reached out to FairlawnGig offices, seeking more information. Staten notes that, while businesses in Akron have had access to connectivity from incumbents Spectrum and AT&T, prices are high and services are limited. FairlawnGig via the MCFN will be able to offer more options. Businesses will have access to services such as dark fiber connections, cloud services, data transport, and connections of up to 100 gigabits per second. Staten also believes that local businesses want the personal service and accountability that comes with a local provider.

Staten says that residents who live in the more rural areas west of town have also contacted FairlawnGig to find out more. FairlawnGig Fiber-to-the-Home (FTTH) gigabit service costs $75 per month or residents can opt for a 300 Megabits per second (Mbps) connection at $55 per month. Ten gigabit service for residential premises is also available and all connections are symmetrical. Voice services are also available; residents can sign up for $25 per month and receive two lines. FairlawnGig doesn’t offer video service, but makes resources available to help subscribers learn how to cut the cord to access video content.

In his recent article written for NBC News, journalist Phil McCausland examines the impacts broadband access can have on rural communities and the challenges that persist in bringing coverage to these isolated areas. Reliable high-speed internet access can spark economic development in some of the United State’s most cash-strapped areas, but a lack of dependable data makes acquiring funding difficult.

McCausland explores how high-speed Internet access is becoming increasingly essential for communities’ economic growth. He spoke with Roberto Gallardo, the assistant director of the Purdue Center for Regional Development, who explained how having broadband access today “is analogous to the installation of a railroad 100 years ago or a highway 50 years ago.”

Bringing Broadband to Rural Areas

McCausland investigates the specific case of Lake County, Minnesota, an area home to 10,000 people that spans 3,000 square miles in the far northeast part of the state. Our 2014 report, All Hands on Deck: Minnesota Local Government Models for Fiber Internet Access, describes how the Minnesota legislature set a goal in 2010 to achieve universal access to high speed broadband throughout the state by 2015, including in Lake County. Many of Minnesota’s local governments stepped up to try to accomplish the goal. Local leaders in Lake County decided that they needed high-speed internet in order to take part in the growing digital economy. McCausland found that after nearly eight years of planning and an investment of over $80 million dollars, the area is seeing the economic benefits of high-speed Internet access. Coverage has boosted tourism and allowed for lifestyles that involve working remotely, as well as becoming essential to the growth of local businesses. 

Minnesota’s RS Fiber Cooperative has brought gigabit connectivity to households and businesses in small, rural towns in Renville and Sibley Counties. Within the next few years, they plan to transition households beyond towns from their wireless access as they expand their Fiber-to-the-Home (FTTH) footprint. A recent MinnPost article features how the network has attracted a different kind of venture to one of the small member towns — a 3D printing business.

Gibbon, Minnesota (pop. 750), is known for quiet streets, rather than the shiny futuristic landscapes one associates with high-tech entrepreneurs. The community, however, was exactly what Adam Stegeman was looking for when searching for a place to set up shop. He had been selling 3D printers for years and was ready to strike out on his own. The Stegeman Family wanted a small-town environment and, since much of Adam’s work requires transfer of data intensive 3D design files, a community that also had access to fast, affordable, reliable connectivity was a must. As one of the RS Fiber Co-op member towns, Gibbon met both requirements.

When MinnPost asked Stegeman about the presence of the network in Gibbon and its influence on his decision to settle there: “That was absolutely huge,” Stegeman said.

The Fabric of the Community

As we covered in our report, RS Fiber: Fertile Fields for New Rural Internet Cooperative, more than 20 communities joined together to establish the broadband cooperative. Community leaders faced challenges along the way, but they pursued their vision. Through a strong sense of regional collaboration and a creative approach, the cooperative now offers better connectivity than is available in many urban areas. They’ve completed phase one, which connects each of the towns with FTTH and provides high-speed fixed wireless Internet access to premises in the extremely rural areas, such as the many local farms. Phase two should begin within the next two years.

Rural Pinetop residents are getting a glimpse of  the treatment they are going to receive from Suddenlink,  even before the ISP has started offering service in the small North Carolina community.  According to locals, Suddenlink subcontractors are busting water mains, connecting fiber without homeowner permission, and spreading lies about the Town’s favored community-broadband provider, Wilson's municipal network, Greenlight Community Broadband.

A Bright Economic Future For A While

Back in 2015, this tiny, low income, town felt grateful to receive Fiber-to-the-home (FTTH), symmetrical gigabit Internet service from their electric provider, the municipal electric utility from neighboring Wilson. Suddenlink had turned their back on local residents for years, and before Greenlight began serving the community, a good day of Internet service from incumbent CenturyLink brought them 2 Mbps upload speed. 

With high-quality connectivity from Wilson’s Greenlight, the town began envisioning a new economic future. They recognized the importance of high capacity upload speed as an economic development tool to attract the professional and creative class. They wanted to attract doctors, lawyers, engineers, and digital media artists from Greenville and Rocky Mount to their town where the cost of doing business was low and the quality of life was high.

Tech entrepreneurs and other businesses community leaders in Pinetops hoped to attract need high capacity upload to share data heavy files, such as  x-rays, and blueprints from a home office or other place of business.

"Whose Side Are You On?"