Tag: "massachusetts"

From Coast to Coast, States Partner With Community Networks to Deploy Emergency Hotspots

Posted May 21, 2020 by Katie Kienbaum

As the novel coronavirus has spread across the United States, so too have efforts to bring Internet access to digitally disconnected households during a time of nationwide social distancing. Washington and Massachusetts are on different coasts, but both states are working with publicly owned broadband networks to deploy emergency Wi-Fi hotspots in underserved communities in response to the Covid-19 pandemic.

In Washington, a state-led initiative is deploying hundreds of new Wi-Fi access points with the help of community networks, including Northwest Open Access Network (NoaNet), a statewide middle-mile network, and several Public Utility Districts (PUDs). And on the other side of the country, Massachusetts has enlisted the help of municipal network Whip City Fiber to establish Wi-Fi hotspots in communities with poor connectivity.

The drive-up public hotspots will allow residents of both states to complete online school assignments, apply for unemployment insurance, and connect with healthcare providers, among other essential tasks.

“We’ve all been in a position where we understand to connect to the world during this really challenging time, Wi-Fi is essential,” said Dr. Lisa Brown, Director of the Washington Department of Commerce, during a livestreamed launch of the state Wi-Fi initiative.

Washington Partners with PUDs for Wi-Fi

The initiative in Washington is being led by the Washington State Broadband Office and the Department of Commerce in partnership with NoaNet, regional PUDs, the Washington Independent Telecommunications Association, Washington Technology Solutions, Washington State University, and others. In addition to the existing Wi-Fi hotspots that schools and libraries have made accessible from their parking lots, the partners plan to set up more than 300 new access points in underserved areas, using state funding and philanthropic donations. A map of all public Wi-Fi locations is...

OpenCape Residential Fiber Pilot a Window to Better Connectivity on Cape Cod

Posted April 9, 2020 by Katie Kienbaum

Earlier this month, OpenCape Corporation, a nonprofit fiber provider in southeastern Massachusetts, announced that it will pilot Fiber-to-the-Premises residential service at a new mixed-use development in Hyannis on Cape Cod. For the project, CapeBuilt Development is renovating a historic building to house apartments and businesses. Thanks to OpenCape’s connectivity, they will be first fully fiberized residential units on the Cape.

OpenCape hopes that the pilot project in Hyannis will serve as a model for towns in the region that are looking to invest in municipal broadband networks.

The Covid-19 pandemic emphasizes the importance of investing in quality connectivity for Cape Cod families to enable working and learning from home. “The only way that becomes truly possible is to ensure that they have access to robust, reliable and affordable Internet connectivity in their homes,” said OpenCape CEO Steven Johnston in the press release.

In response to the current public health crisis, OpenCape has also upgraded customers’ bandwidth and taken the Federal Communication Commission’s Keep Americans Connected Pledge to not disconnect customers affected by the pandemic or charge late fees. “It is something we feel fits within our mission, that we are supposed to be serving the communities in southeastern Massachusetts and Cape Cod,” Johnston told the Falmouth Enterprise.

Hyannis harbor

“Hip and Historic”

The location of OpenCape’s new pilot, 255 Main, is a restoration of the town’s historic Furman building, which once housed the Hyannis Board of Trade during the previous century. “It is incredibly fitting that 255 Main will be the very first fiber enabled residential units on Cape Cod,”...

Citizens Continue to Lead the Charge in Concord, Massachusetts - Community Broadband Bits Podcast 399

Posted March 17, 2020 by lgonzalez

When Paul Revere rode through Concord, Massachusetts, to warn the Colonists about the Red Coats, horseback was the fastest way to move information. More than 240 years later, the community that was so instrumental to founding of the United States as we know it now sends information via their own fast, affordable, reliable Fiber-to-the-Home (FTTH) municipal network. This week, Concord's former CIO Mark Howell joins Christopher to talk about the community and their investment.

Mark discusses the community's history and the story of the network, which includes their reasons for investing in the infrastructure. He talks about the local citizens' enthusiasm for the project and what it was like to go from operating an electric utility to adding Internet access for the public. Mark also discusses the funding mechanism that Concord used to pay for the project and shares a few of the many benefits that the network has brought to Concord and its people.

Christopher and Mark review the reasoning behind the different service offerings available to subscribers and the rationale behind choosing these tiers. They also talk about some of the challenges Concord has faced and Mark gets into the possibilities of regional efforts in order to maximize the possibility of reaching more households.

Read more about the network in the 2017 report published by the Berkman Klein Center for Internet & Society, ...

Shrewsbury, Massachusetts, Planning Fiber-to-the-Home Upgrade

Posted March 10, 2020 by lgonzalez

Shrewsbury, Massachusetts, provides traditional cable TV service, Internet access, and phone service to the community through its utility, Shrewsbury Electric & Cable Operations (SELCO). As the utilities board consults with their subscribers and looks forward, they've come to the conclusion that it's time to invest in fiber optic upgrades to improve operations and remain competitive.

From 1907 to 1983

The community launched SELCO in 1907 as a "Street Lighting Committee" which, after negotiations with a local electric company, led to a local election. The local company had offered to supply power to the community if they would build their own "plant" — poles, wires, and lines. Both first and second town votes in support of the measure and the authorization to borrow $16,000 for construction of the plant led to what would become SELCO.

While community leaders first considered the possibility of developing a publicly owned cable television network in the mid 1960s, significant steps toward implementing the plan didn't happen until 1982. By then, the town had already been operating an electric utility for 75 years, had conducted a feasibility study, and knew they wanted to pursue the cable TV project. According to SELCO History: The First Hundred Years [PDF], "confusion and disarm of the cable industry at the time" made community leaders delay their decision to move forward in 1970. The project was shelved until 1982 when the Board of Selectmen created Shrewsbury Community Cablevision (SCC) with strong support from people in the community.

The community faced interference from incumbent cable providers, which required a court challenge. Eventually, the town received a CATV license and activated their first subscriber on September 9, 1983. They served 5,600 households by the end of 1984.

By 1999, SELCO was offering Internet access to subscribers. At the time, the community invested $6.3 million into the system in order to offer their service dubbed "TownISP." In 2006, SELCO started offering voice services through a partnership with Sprint/Nextel...

Survey Supports Network Feasibility in Falmouth

Posted February 27, 2020 by Katie Kienbaum

Early survey results confirm the potential for a community broadband network in the coastal town of Falmouth, Massachusetts, reports The Falmouth Enterprise. Responses suggest wide dissatisfaction with service from the town’s current providers. Out of 378 respondents, 70 percent want better Internet access in the Cape Cod community; 92 percent want more competition.

Falmouth Economic Development and Industrial Corporation (EDIC) commissioned the survey as part of a feasibility study examining the potential for municipal broadband in the town of 32,000 people. With the initial results in hand, EDIC decided to continue with the second portion of the feasibility study to be completed later this year, moving Falmouth closer toward its own community network.

Community Support Grows

Municipal buildings and community anchor institutions in Falmouth already have Internet access through a local open access network operated by nonprofit OpenCape, resulting in significant cost savings. However, residents also want better connectivity for the rest of the community. Support for a municipal network grew throughout 2018 and 2019, culminating in EDIC issuing an RFP for a community network feasibility study in July.

Community Broadband Networks Director Christopher Mitchell travelled to Falmouth in the Fall of 2019 to discuss the community’s efforts on local television. During the program, he spoke with community leaders about the benefits of locally owned connectivity, the examples set by other municipal networks, and the unique opportunities that Falmouth has.

Study and Next Steps

The survey, conducted by CCG Consulting, revealed that more than half of...

Gov Tech Looks at Tiny Mount Washington's Mighty Muni

Posted February 3, 2020 by shrestha

In November 2017 we reported that Mount Washington, a town of roughly 200 people in southwestern Massachusetts, had deployed its own infrastructure for broadband service. More than two years after the initial setup, a recent article in Government Technology on municipal broadband in Massachusetts takes us back to the tiny town. We learn how fast affordable, reliable publicly owned Internet infrastructure has brought positive transformation to the citizens of Mount Washington, located in the Taconic Mountains.

You Could Barely Use It

The article covers several layers of how high-speed Internet access has provided a jumpstart for the local economy. The small town with its remote landscape and inherent challenges had only two options before broadband: dial-up or a long-distance Wi-Fi service, which provided download speeds of less than 1 Mbps.

“You could barely use Wi-Fi calling, and it was impossible to stream anything,” said Brian Tobin, Mount Washington select board member. “You could send emails, and you could do Internet searches that just took a long time.”

In spite of the fact that they're the third smallest town in the state, the Mount Washington Broadband Network now offers fiber optic infrastructure and contracts with an Internet access provider to offer speeds which surpasses those in some of the state's much larger communities. Funding for the network is part of a larger state plan to bring broadband to rural towns in need of Internet service. The Government Technology article notes that:

“Mount Washington benefited from the Last Mile Program, which provided more than $35 million in grants for rural broadband. The program is run by the Massachusetts Broadband Institute (MBI), which is part of the state agency Massachusetts Technology Collaborative (MassTech).”

...

Windsor Waiting with Baited Breath for Fiber

Posted January 13, 2020 by lgonzalez

Residents and businesses in Windsor, Massachusetts, are on the cusp of high-quality Internet access delivered on their publicly owned fiber optic infrastructure. After years of coping with slow, unreliable connectivity, this spring will herald in Fiber-to-the-Home (FTTH) Internet access in the town of fewer than 900 people.

It's Almost Here

About a year ago, we reported on the community's project. They received grants from the FCC and from the state toward the $2.3 million fiber optic network. Like several other communities in western Massachusetts, including Plainfield, Alford, and Otis, Windsor will own the infrastructure while Westfield Gas+Electric (WG+E) provides Internet access via the network through its WhipCity Fiber. WiredWest, the regional collaboration of towns which began as a cooperative network but evolved in recent years to be an ISP and network operator, will manage operation of the network for Windsor.

While grants have helped to drastically reduce the cost of deployment to Windsor, the community will still need to contribute to cover the remaining costs. The Berkshire Eagle reports:

Today, a key financial question for the Windsor project concerns the cost of getting service from the network to homes, the final link known as a "drop." With help from an additional state grant and the town's own resources — $300,000 tapped from a stabilization fund — the first $2,000 in the cost of a drop will be covered.

[Select Board Member and Municipal Light Plant Manager Doug] McNally expects that 85 percent of Windsor subscribers will not have to pay personally to have drops reach their homes. Gov. Charlie Baker approved reimbursing Windsor $750 for each drop, lessening the expense for the town and its new network's customers.
...

Quincy Getting Serious About Municipal Fiber in Massachusetts

Posted October 24, 2019 by lgonzalez

Quincy, Massachusetts, recently let the public know that they're serious about encouraging local Internet access competition through public investment. At an October 21st press conference, Mayor Thomas Koch and City Council Member Ian Cain announced that the largest city in Norfolk County will begin gathering data on local interest in a municipal Fiber-to-the-Home (FTTH) network.

The Choice That Isn't a Choice

With Comcast as the only option for broadband Internet access, leaders such as Cain feel that it's time to encourage competition. DSL is available, but the average speed in the Quincy area is slower than 10 Megabits per second (Mbps) download. Upload speeds are likely around 1 Mbps -- hardly the kind of connectivity a community of 94,000 want to boast about.

Limited fiber for commercial subscribers has been deployed in the city, but without more options, Quincy faces a disadvantage as communities around them invest in better connectivity. The Mayor, Cain, and other local leaders have economic development on their minds when considering the initiative. Cain told press conference attendees, "This is a way to really have Quincy stand out in a way that other cities and towns aren't really looking at. This is a way to put us up front," as a way to attract more businesses.

Cain noted that comments from constituents regarding poor Internet access in Quincy have come to his office for the past five years. In 2018, the city council adopted Cain's resolution to investigate the possibility of publicly owned Internet network infrastructure. Residents have also taken their complaints to the Mayor. At the press conference, Koch said:

“I hear constantly from people about lack of competition – some related to cable, some related to slowness of access to get onto the network. This is something we’re very serious about looking at.”

In order to...

Williamstown, Massachusetts, Looking at Municipal Connectivity Options

Posted October 23, 2019 by Sayidali Moalim

Williamstown, Massachusetts, may ask their constituents to vote on the creation of a publicly owned fiber optic system. For the town of 7,700, a vote on whether or not to invest in fast, affordable, reliable, Internet network infrastructure isn't imminent, however, as Williamstown still has significant research ahead.

An Ongoing Discussion

This past summer, community leaders learned from Select Board Member Andrew Hogeland more about the possibilities in Williamstown. He gave his update regarding the research on the broadband initiative at a July meeting:

“The answer seems to be: It's promising," Hogeland said.

...

"We are in competition with other towns around the state and country who are doing this," Hogeland said. "There are lots of reasons to come to Williamstown, but if there's another town like us that also has broadband … "

Williamstown began consideration of a municipal network several years ago, when the town’s 2015 Economic Development Committee began to investigate the potential for developing fiber optic infrastructure. The committee released a 2016 report that indicated Williamstown would face certain disadvantages if they didn't improve local connectivity for businesses. The report stated:

"The Best Practices study found a positive correlation between broadband access and economic prosperity. Other studies of the broadband industry confirm this correlation, and indicate that towns with broadband access have a better business environment and higher real estate values compared to communities without broadband."

Williamstown now has access to DSL and cable Internet access; community leaders want to explore interest before diving too deep into the project. The research group for Williamstown plans to do outreach this fall to residents and businesses as well as the possibility of including a survey to assess the demand of municipal fiber optic Internet access in the annual census. Local officials discussed the challenges involved with developing a sustainable municipal broadband project at a recent select board meeting. “Success is: Are you going to have more or less half the households...

Easthampton Voters to Decide on First Step to Muni this November

Posted September 26, 2019 by lgonzalez

This November, voters in Easthampton, Massachusetts, will have the chance to grant the city the authority to establish a municipal light plant (MLP). If they pass the ballot measure, the community will legally be able to develop a publicly owned network. Passage doesn't gurantee Easthampton will take the next step and deploy a network, but the community has been researching options to better understand which direction is right for them if they decide to move forward.

Creating the MLP

In keeping with state law, communities in Massachusetts must form an MLP to manage municipal utilities and municipal broadband service. The Easthampton City Council voted twice over the past two fiscal years to approve an MLP, which then allowed the issue to be put on the ballot for voters.

Establishing the MLP doesn’t mean that the city will launch a network, but gives the community the necessary entity to manage it in the future, should they decide to do so. The MLP can also eventually offer other municipal utilities, such as electricity or gas.

Sharing Findings

At a September 11th public hearing, members of the Telecommunications Advisory Committee presented results of a local survey and shared their research. The committee formed in 2018, and began investigating the connectivity situation in Easthampton, possible community network models, and examples from other communities to be prepared if the issue moves forward.

Charter/Spectrum serves most of the community with cable Internet access and Verizon provides DSL in additional areas. According to Council Member Thomas Peake, who is also on the committee, there is little service area overlap between the two companies. The lack of competition from the private sector and resulting dissatisfaction from subscribers — rated an average of 2.94 out of 5 on the survey — prompted Easthampton to look into a publicly owned option.

Price, reliability, and speed were top priorities for survey respondents. Less than 30 percent had never experienced outages and more than 25 percent indicated that they experience outages multiple times per week. Almost 75 percent have or would...

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