Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

As a result of the ineffectual and substandard quality level of speed, the women’s [residents’] children cannot...

This is the central hub for ILSR’s research on Internet access around the Appalachian United States. We have compiled federal statistics on broadband availability and federal subsidies for large Internet Service Providers. We've created detailed maps of 150 counties in Kentucky, Southeast Ohio, and northern West Virginia.

We've also created Rural Toolkits for Kentucky, Southeast Ohio, and northern West Virginia. These toolkits offer a big picture look at connectivity on a regional and statewide level.  They also provide action steps for folks to learn more and get involved.

Remember these three key details when reading through this information:

Internet access: if you can get online, check email, and browse the web.

Broadband: the Federal Communications Commission (FCC) currently defines this as speed of 25 Mbps download and 3 Mbps upload. 

Fiber-to-the-Home (FTTH): a high-speed fiber-optic connection directly to the home. This type of technology can support speeds of more than 1,000 Megabit-per-second (Mbps).

Appalachia can get better Internet service, but the big companies aren’t going to do it. Cooperatives and small towns are stepping up and delivering world-class Internet service.

Kentucky

This information covers the entirety of the state – all 120 counties.

Rural Toolkit: This toolkit provides the basics of how to get started. From what is broadband to the details of federal funding, this toolkit has got you covered. At the back, it includes a statewide fact sheet, which is also available separately.

Statewide Fact Sheet: Did you know that three Internet Service Providers get more than $327 million to spend on rural Kentucky? Did you know that they aren’t required to build high-speed networks offering broadband?

Information for each county in the state can be found in this Dropbox folder. Each county map outlines where there is any form of Internet...

State Scoop - May 26, 2017

Crowdsourced broadband mapping helps North Carolina clean its data

A new tool released by the state's technology agency is being used to refine coverage data reported by the FCC and open the way for new funding opportunities.

North Carolina's state technology agency launched a new tool for measuring broadband speeds across the state Wednesday as part of long-term infrastructure planning that could bring new connectivity to rural areas.

...

A fact sheet published by the Institute for Local Self-Reliance shows that North Carolina has a deeply stratified rural-urban divide when it comes to broadband. Christopher Mitchell, ILSR's director of community broadband networks, blames the state's regulations for the disparity.

"The state perversely discourages investment from local governments and cooperatives," Mitchell writes in a 2016 report summary.

A 1999 statute limits the ability of electric cooperatives access to capital for telecommunications, while a 2011 law limits the power of local governments build internet networks.

In an email to StateScoop, Mitchell said North Carolina is "far too focused on AT&T and Charter. It is a real shame."

Disputes over how to fund the state's rural broadband efforts have been an ongoing debate in recent years. A plan sketched by former Gov. Pat McCrory had theoretically positioned all residents in the state with connectivity by 2021. Mitchell argues that the state is ignoring some of its best options by depending on a private market that has thus far consistently failed to serve certain areas of the state.

"[There are] a lot of opportunities with [municipal networks] and co-ops but the Legislature seems unable to comprehend that the big...

When state legislators in Tennessee recently passed the Broadband Accessibility Act of 2017, tech writers quoted our Christopher Mitchell, who pointed out that the proposal has some serious pitfalls.

Christopher's statement appeared in several articles:

"Tennessee taxpayers may subsidize AT&T to build DSL service to Chattanooga's [rural] neighbors rather than letting the Gig City [Chattanooga] expand its fiber at no cost to taxpayers. Tennessee will literally be paying AT&T to provide a service 1,000 times slower than what Chattanooga could provide without subsidies."

Motherboard

Motherboard noted that the Tennessee legislature had the opportunity to pass a bill, sponsored by Senator Janice Bowling, to grant municipal electric utilities the ability to expand and serve nearby communities. Nope. Legislators in Tennessee would rather pander to the incumbent providers that come through year after year with generous campaign contributions:

To be clear: EPB wanted to build out its gigabit fiber network to many of these same communities using money it has on hand or private loans at no cost to taxpayers. It would then charge individual residents for Internet service. Instead, Tennessee taxpayers will give $45 million in tax breaks and grants to giant companies just to get basic infrastructure built. They will then get the opportunity to pay these companies more money for worse Internet than they would have gotten under EPB's proposal.

The Motherboard reporter quoted Bowling from a prior article (because, like the movie "Groundhog Day," she keeps finding herself in the same situation year after year):

"What we have right now is not the free market, it's regulations protecting giant corporations, which is the exact definition of crony capitalism," she said.

TechDirt Gets Personal

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