We regularly share stories about new fiber optic networks from local communities, cooperatives, and even local independent Internet access companies. Once in a while, we like to get an idea of what practical matters affect deployment and this week, we brought Travis Carter on the show to share his experiences. Travis, CEO of US Internet, has been working within the city of Minneapolis as the company deploys a fiber optic network to serve residents, businesses, and other premises.
Travis explains the way the company has changed and describes what it’s been like to go from an ISP that offered fixed wireless to one that also provides fiber optic in a large city. He offers some firsthand knowledge on the permitting process and shares the lessons he city staff have learned in working with a municipal structure. Travis explains how being part of the city’s long term vision for better connectivity has helped cut through some red tape that used to slow down the process.
In addition to working with the city to deploy their infrastructure, Travis and his colleagues at US Internet need to achieve a balance of revenue and investment that keeps the company growing and viable. Christopher and Travis discuss some of the types of decisions that all private firms make, including customer service, hiring practices, and taking on debt.
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