When anti-muni groups have taken aim at publicly owned networks, they’ve often put UTOPIA in their crosshairs. The Utah Telecommunications Open Infrastructure Agency has had times of struggle, but those days seem to be over. The network is expanding, subscribers are touting the benefits that come with the choice of an open access network, and other communities are reaching out to UTOPIA for advice. Days in UTOPIA country are sunny.

In this interview, Christopher speaks with Kimberly McKinley, UTOPIA’s Chief Marketing Officer, about the new and improved UTOPIA. Kimberly describes some of the ways the agency has adjusted their thinking from public entity to public entity with a competitive edge. She notes that marketing isn’t something that organizations such as public utilities think they need to worry about, but in the world of connectivity, strong marketing strategy pays off.

Along with lessons learned, Kimberly shares the triumphs that have turned UTOPIA into the leader in the region. UTOPIA’s footprint is growing, their services are expanding, and they’re influencing more communities. They’ve worked hard to reach this level of success and we see their trajectory to continue upward.

Check out more coverage of UTOPIA on MuniNetworks.org.

Read the transcript for the show.

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This show is 18 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can...

While Christopher was in Ontario, California, at the 2018 Broadband Communities Economic Development Conference, he took advantage of the opportunity and recorded several discussions with experts to share with our Community Broadband Bits Podcast audience. This week, we’re presenting his conversation with Deb Socia, Executive Director of Next Century Cities, and Bob Knight, Executive Vice President and COO of Harrison Edwards. His Public Relations and Marketing Firm has some special insight into the broadband industry.

In their discussion, Deb, Bob, and Christopher get into the challenge that faces every community that searches for ways to improve local connectivity — political will.

We often report on communities that are considering some level of investment in publicly owned Internet network infrastructure. From convening committees to commissioning feasibility studies to entering into talks with potential partners there are many steps that a community may take that may lead to nowhere. The reality is that moving from consideration to implementation is a path filled with potential pitfalls, especially when elected officials face challenges from incumbents bent on maintaining their positioning in a community. It’s also a process to determine if a publicly owned network is right for a community; every place is different and each local government faces the process of discovering what’s best for them.

Bob and Deb have worked with many local officials and have seen firsthand the types of issues that can fracture political will toward a local broadband initiative. In this...

It’s been a while since we last visited with Reedsburg Utilities Commission General Manager Brett Schuppner. He’s back on the show again to help us spread the word about this Wisconsin town’s decision to switch all their muni network subscribers to affordable gigabit connectivity and to eliminate all other tiers.

Brett and Christopher get into why the RUC decided that going all-gig would benefit the community’s residents and businesses and how they decided that their role was to provide the service and let the community run with it. RUC has been offering high-quality connectivity for about 15 years, making it one of the oldest publicly owned networks in the U.S.

When Brett was on the show in 2015, he and Christopher talked about the RUC’s plans to expand. "Deja vu" as the same topic comes up again on this week’s episode. The RUC has been awarded funding to help pay for expansion to two nearby communities that need Internet access for the 21st century. Brett shares information about those communities and the logistics behind the projects.

Located about an hour from Madison, RUC’s affordable LightSpeed provides the connections that area Wisconsinites need to telecommute. Brett and Christopher also touch on Reedsburg’s recent designation as a certified Telecommute Forward! community. The certification lets companies know that the city and areas served by LightSpeed have the capacity to support remote employees.

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This show is 23 minutes long and can be played on this...

When Fairpoint wouldn’t give folks in Crestone, Colorado, what they needed after repeated requests, they decided to take care of it themselves. By 2012, Ralph Abrams and his band of Internet pioneers had created Colorado Central Telecom, providing affordable, dependable fixed wireless service to premises throughout the region at much faster speeds than Fairpoint could ever deliver. In this episode of the podcast, Maisie Ramsay, Marketing and Business Development from the company, tells us more about the company and their work.

Colorado Central Telecom has been delivering Internet access to subscribers for a relatively short time, but it’s clear they have the needs of the community in mind. They’ve made steady investments in their equipment in order to improve their services and have even picked up some fiber network resources. Maisie describes some of the challenges of working in a mountain geography such as the San Luis Valley and the technologies they employ to get past the hurdles Mother Nature has created.

Maisie also talks about some of the collaboration Colorado Central Telecom is pursuing. It’s clear that the company has a goal — to bring better connectivity to the people in the region — and doesn’t mind sacrificing a little as a way to improve the situation for the whole region. No wonder they were named Service Provider of the Year at the 2018 Mountain Connect Broadband Development Conference.

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This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page...