Bob Frankston has long been critical of both telecommunications companies and the regulators who are supposed to oversee them (but instead are often captured).
Bob has published a lengthy explanation of what is wrong with the US approach to expanding access to the Internet and the beginnings of an alternate approach. This paragraph from his conclusion is where I'll start:
We have a right to communicate. If we fund infrastructure instead of charging for services we can realize that right.
A number of thoughtful people have made the same comments and I believe we will ultimately build access to the Internet as infrastructure (rather than as discrete services arising from the history of telecommunications), but I'm not sure how we will get there.
Perhaps it helps for some to remember just how far we have some. Most of the people pushing for the government to stop regulating the gatekeepers to the Internet seem not to understand why government regulates telecommunications providers. Simply put, when telecommunications was largely unregulated, they screwed their subscribers.
The FCC defines a “completed call” as one that merely rings. It’s a perfect example of naïve indifference to the larger question of why we are using the phone. To a user (a word that makes us forget we are talking about people) a call is complete when you reach a person or, at least, leave message. Yet the phone companies didn’t allow answering machines until the Supreme Court overruled them in the 1968 Carterfone decision.
This story is repeated again and again because it is at the very heart of the concept of telephony. In 1956 they lost the Hush-A-Phone decision. They tried to prohibit people from putting a box around their phone! That was the extent to which the providers went to preserve control and dictate how you were supposed to use their network.
As Frankston rightly points out (here and elsewhere), the best one can say about regulation is that it has been imperfect. This is one reason we encourage public ownership rather than regulation from an authority closer to those regulated than the people...Read more