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Lake Oswego Schools Opting For Dark Fiber

Lake Oswego School District (LOSD) in Oregon is set to make an investment that will save up to $301,000 per year in telecommunications costs - its own dark fiber network.

To Lease Or To Own? There Is No Question!

LOSD is the latest in a string of local schools that have chosen to invest in fiber infrastructure for long-term savings. Caswell County, North Carolina, is also investing in dark fiber with an eye on the future. Because the school district will own the network, they will no longer be surprised by unexpected rate hikes, making budgeting easier. The money they save can be directed toward other programs and, because it is dark fiber, they are only restricted by the equipment they install and the bandwidth agreements they enter into with Internet Service Providers (ISPs). Some schools choose to become ISPs themselves or join collaborations in which they can purchase bandwidth collectively to save even more. 

According to Joe Forelock, the district’s assistant superintendent for academic and student services, “This is a long-term investment for the health of the district over the next many, many years.” Once the network is in place, it will cost approximately $36,720 annually to maintain it, which is 89 percent less than what Comcast plans to charge LOSD for the 2016 - 2017 school year. 

We want to note that Comcast tripled their rates from the 2015 - 16 school year, in part because the 2016 - 17 contract was only for a year while the dark fiber network is being constructed. With no competition in the region, Comcast has broad practical authority to decide what LOSD will pay. “Right now, Comcast is essentially the only game in town in many communities," Morelock says, "including LO."

Clackamus County will install the $1.54 million network; 40 percent of the total cost will be reimbursed through E-rate, the federal program for schools that pays for Internet access and certain infrastructure expenses.

“After six years, if costs remain the same and do not increase, or decrease for that matter, the district will save $181,000 per year in connectivity costs with the E-rate discount, or $301,000 per year if E-rate were to disappear,” Morelock says.

Connecting In Clackamus

Other community anchor institutions (CAIs) in Clackamus County have been connecting to the Clackamus Broadband eXchange (CBX). The CBX is the middle mile dark fiber-optic network that runs through the county, which was funded in 2010 with American Recovery and Reinvestment Act (ARRA) funding. 

Duke Dexter, broadband program coordinator for Clackamas County spoke with the Lake Oswego Review

Dexter says there was no obligation for any district or agency to join the network, but people want to travel the Internet more quickly, he says, and fiber-optic cables offer a faster link to the information superhighway.

“We built … a freeway," Dexter says, "and now, other people are building on-ramps to be able to get onto that freeway.”

Port of Ridgefield, Washington: Dark Fiber Network On Deck

The Port of Ridgefield is planning to build a municipal open access dark fiber-optic network that could provide access to high-speed Internet connectivity for the Washington state community of 7,000. 

Planning Stage

Town officials held a public informational meeting in late June to update residents and businesses on the fiber project, which is still in the planning stage. Estimated cost of the proposed 42-mile fiber backbone is $2.4 million, Nelson Holmberg, Port of Ridgefield vice-president of innovation, told us.

Currently, the Port has budgeted $500,000 from town funds for this year’s portion of the project, the Vancouver Business Journal recently reported. Holmberg told us:

"We are moving  forward with construction design and policy work. The Port will not be the operator, nor will it offer service on the backbone. Retail service will be offered by the [Internet Service] providers  who ride on our fiber. We're simply building the infrastructure and making it available to providers."

Holmberg told us that a firm construction timeline has yet to be set. According to the Business Journal, the Port of Ridgefield will make use of existing assets and take advantage of opportunities to reduce costs. The Port hopes to work with Clark Public Utilities and the Clark Regional Wastewater District to plant conduit whenever there is new trenching and pull fiber through conduit that is already in place.

A Mixed Bag

Currently, Internet service in the Port is a "mixed bag," Holmberg told us, with the offerings including Comcast Business, Comcast or CenturyLink to the home, satellite and point-to-point wireless and even dial-up.

The Port's fiber development project is needed to help retain and attract business, Holmberg continued. The availability of high-speed Internet connectivity is especially important to modern industries that depend on being able to transmit and receive large amounts of data.

Holmberg told us:

"Businesses [in the Port] complain they can't get the bandwidth or speeds they need, and are excited about the opportunity that they see in our system. As an anecdote, Washington State University Vancouver - at the south end of our planned loop - has a need to send 1 Terabyte (over 1,000 Gigabytes of data) of research to the main campus in Pullman, Washington once a week. Because they don't have the bandwith they need, they are literally downloading to a hard drive and overnighting the hard drive to Pullman."

Keeping Up With The Speed Of Dark Fiber

Port of Ridgefield is among a growing number of communities that are seeking to make high-speed Internet connectivity available to businesses and providers via dark fiber, i.e. fiber optic cable that is not currently active or “lit.” In the Northwest, the Idaho towns of Port of Lewiston, Port of Clarkston, and Port of Whitman are working together to use dark fiber assets for commercial connectivity via a similar open access model.

As more communities in the region invest in essential Internet infrastructure, those that don’t have publicly owned networks or private providers to provide high-speed connectivity in their communities will be disadvantaged.

“Accessible and reliable high-speed Internet infrastructure and connectivity is a critical component of successful economic development activity in our region,” said [Columbia River Economic Development Council president, Mike] Bomar. 

“Our region’s ability to add fiber connectivity to our list of business amenities will provide a direct competitive advantage to our existing companies and in our ongoing work to attract and recruit new enterprise into the area across a diverse array of industries.”

Santa Clarita Leases Dark Fiber For Better Connectivity And Revenue

Santa Clarita, a community of 220,000 in Los Angeles County, California, recently signed a dark fiber lease agreement with Southern Californian telecommunications provider Wilcon. The city hopes to improve high-speed Internet access for local businesses; this ten-year contract allows Wilcon to provide services via publicly owned fiber-optic cable originally buried for traffic controls. 

The New Agreement

From the City Council’s June 28th agenda, the new agreement includes the following:

  • Initial anticipated annual revenues of $72,256 based on $840 per year per fiber mile.
  • Annual fiber lease rate adjustment based on [Consumer Price Index] (CPI) for the Los Angeles area.
  • Initial anticipated lease of 86.02 total fiber miles.
  • City maintains control and ownership of all fiber at all times.
  • Lease of dark fiber is not exclusive to Wilcon.
  • City may opt out of the contract without cause after ten (10) years.

Santa Clarita and Wilcon can extend their agreement on identical terms for three consecutive periods of five years following the original ten-year term, leading to a potential contract length of twenty-five years. 

Using Existing Assets To Promote Business Connectivity

The third largest city in Los Angeles County is home to the Six Flags Magic Mountain amusement park, a handful of aerospace engineering firms, several medical equipment manufacturers, and a strong business community. Yet, local industry groups like Santa Clarita Business Journal (SCBJ) identified unaffordable Internet access as a major barrier for local businesses, as highlighted by its May 2015 publication

The City Council recently published its 2020 Goals, which include two Internet-specific objectives:

  • Work with the Economic Development Council (EDC) to provide recommendations and strategies on how to ensure high-speed Internet access to business parks.
  • Establish a revenue-generating program that utilizes existing infrastructure to leverage resources and potentially promote greater bandwidth access to the community. 

The lease agreement with Wilcon will move Santa Clarita toward achieving those goals. Although the lease will connect several business parks and individual businesses already located on the existing network, it will open the door for Wilcon or another Internet service provider (ISP) to expand the network to serve even more Santa Clarita businesses. 

Crosstown Traffic Lends a Hand

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As communities like Winston-Salem, North Carolina, and Kane County, Illinois, have shown, extra fiber cables already laid for traffic controls can act as the foundation for better local Internet access. We’ve also written about the city of Aurora, Illinois, received a $12 million grant from the Federal Highway Administration to construct 60 traffic signals. The city has now extended its network to schools, businesses, hospitals, and other community anchor institutions. 

Santa Clarita initially laid 96 strands of fiber to manage traffic signals and cameras starting in 2002, planning ahead for future growth. The City shared the initial expense of the $3.4 million infrastructure project with the Metro Transit Authority. Since then, Santa Clarita has incrementally expanded the network to over 70 miles, using state and federal grants to fund the expansions. Traffic operations take up less than one-third of the network's full capacity. For about four years now, the city has eliminated the cost of leased lines by using its fiber-optic network to interconnect its municipal facilities.

Freedom Dark Fiber Networks was the first private dark fiber provider to work with the city. Freedom used the network to provide services to a number of entities, including the Los Angeles Department of Water and Power, Southern California Edison, AT&T, and Verizon. The company leased small portions of city-owned fiber on a short-term basis to fill in gaps on its network. In 2013, Wilcon acquired Freedom Dark Fiber Networks. At that point, both the city and Wilcon decided it was time to renegotiate.

Dark Fiber = Bright Future

Even with up to eight strands dedicated to Wilcon’s network, about 50 percent of the city’s fiber remains unlit. Now it finds itself with a new revenue stream estimated at more than $700,000 over the course of the next ten years, thanks to its contract with Wilcon. In addition to reducing the cost of maintaining connectivity for its municipal facilities, Santa Clarita is providing an environment where businesses can get the fast, affordable, reliable, connectivity they need.

Community Connections - Jason Hardebeck, Baltimore

Residents and businesses in Baltimore have been dealing with poor access for years. In 2015 the city's mayor, Stephanie Rawlings-Blake named a 27-member task force to address the problem and has spoken out about the need for more investment.

In this episode of Community Connections, Christopher Mitchell caught up with Broadband Coordinator Jason Hardebeck to talk about about his city's challenges and opportunities.

Hardebeck is tasked with developing a strategy that puts his city's residents and businesses first. These challenges are familiar to many cities across the United States and this interview serves as a good illustration of why owning some conduit and dark fiber can be a big benefit to cities as they try to solve the problem of the digital divide. 

 

CityLink Telecommunications in Albuquerque Prefers Open Access - Community Broadband Bits Podcast 208

A small telecommunications company in Albuquerque embodies much of the philosophy that has powered the Internet. And CityLink Telecommunications President John Brown credits Vint Cerf for some of that inspiration.

John Brown joins us for episode 208 of the Community Broadband Bits podcast, where we talk not just about how enthusiastic he is for open access, but how he writes open access requirements into contracts to ensure CityLink would continue to operate on an open access basis even if he were struck down by an errant backhoe.

We also discuss the Internet of Things and security before finishing with a discussion of how he thinks the city of Albuquerque should move forward with his firm to save money and improve Internet access across the community. We also touch on Santa Fe's decision to work with a different company in building their short spur to bypass a CenturyLink bottleneck.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 36 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

Dark Fiber Available In Lewiston But Rivers Slow Expansion

The Port of Lewiston’s dark fiber network is up and running and now has connected a commercial customer, reports 4-Traders, but achieving the maximum reach has hit some resistance.

Warehousing and distribution company Inland 465, is operating a 150,000 square-foot warehouse and obtaining Internet access from First Step Internet, which leases dark fiber from the Port of Lewiston’s network. Community leaders hope this is the first of many commercial customers.

Last summer the community announced that they intended to deploy an open access dark fiber network to spur economic development opportunities. The network plan called for a connection to nearby Port of Whitman’s fiber network, which has operated for more than a decade.

Bumps On Bridges

According to 4-Traders, the Port of Lewiston is encountering issues deploying over the optimal route for expanding to serve more commercial clients. The community is near the Clearwater and Snake Rivers and must cross bridges en route to connect with nearby networks in the ports of Whitman County and Clarkston. Both communities have their own fiber networks and would like to connect to Lewiston’s new infrastructure. The collaborations would allow a larger loop and better redundancy for all three networks.

The Port of Whitman has an agreement with Cable One to use the provider's hangers on the bridge across the Clearwater River. In exchange, Cable One is allowed to access certain Port of Whitman County conduit on a different bridge. The state of Idaho issued the permit to Cable One to allow them to install the hangers and now the Port of Whitman County is applying to the state to have those same permits issued in its name. Once the Port of Whitman County has the permits, the Port of Lewiston will be able to use the hangers to connect to the Port of Whitman County network.

CenturyLink's Conduit...Or Is It?

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In order to achieve the maximum reach, Port of Lewiston officials and Port of Clarkston officials will have to contend with a less-than-eager CenturyLink. There is ample conduit space on the Southway Bridge that crosses the Snake River, but the incumbent provider controls all of it. The 20 conduits on the bridge are legacies from the time when it was part of AT&T. 

Clarkston Port Manager Wanda Keefer told 4-Traders that CenturyLink is only using five of the 20 conduits and the Port of Lewiston would like to take advantage of that empty space to link up to the Port of Clarkston’s fiber-optic network. Before they can do that, however, they have to learn more about CenturyLink’s rights to be on the bridge and where on the bridge any potential ownership may end. In order to obtain that information, the Port of Clarkson filed a Freedom of Information Act with the bridge builder, the U.S. Army Corps of Engineers. 

The Wires Have To Go Somewhere

The situation in Idaho underscores the importance of access to rights-of-way and fiber routes, be it bridge, boulevard, or pole. New York State, filled with bridges and opportunities to host dark fiber over waterways, has its own Bridge Authority that deals with such issues. In Minneapolis, the Park and Rec Board are stalling deployment of a Fiber-to-the-Home (FTTH) network as a local ISP seeks to bury conduit in boulevards that are off limits due to protective agency policy.

Occasionally, incumbents take advantage of pole ownership or dispute pole position to delay municipal networks as a sabotage strategy. Frontier did as much in Lake County, Minnesota.

According to Clarkston's Keefer, however, there are agreements in place that all the ports consider priority. Port of Lewiston and Port of Clarkston have set a September 1st target date for having the connections linked and communicating.

Kane County's Fiber Is Open For Business In Illinois

Kane County, Illinois, is hoping its fiber-optic network will attract more businesses looking for better connectivity. As it turns out, they've had the resources for some time but are now making more of an effort to market the benefits of their publicly owned network.

Sharing The Savings, Services, Speeds

In 2011, reports the Chicago Tribune, the county took advantage of road reconstruction and in a coordinated effort, Kane County and the Kane County Department of Transportation deployed fiber along one of its main thoroughfares, Randall Road. Since then, the county has expanded the network to approximately 47 miles, connecting county facilities in five area cities. Kane County contributed $1.5 million to the construction of the underground network that now offers 10 Gigabits per second (Gbps) capacity.

Since eliminating leased lines, institutions and facilities connected to the network have reported better performance, improved services, and significant savings. For example, Geneva School District 304 needed higher capacity to comply with new state requirements:

The district was paying $9.15 per megabyte for 500 megabytes, which amounted to $54,900 a month, he said.

The district was able get 1,000 megabytes for $24,000 per year through a provider on Kane County's fiber optic network — receiving double the service at half the cost, he said. [emphasis ours]

"From our perspective, it was a win-win," [County CIO Roger] Fahnestock said. "The reseller is working with them and are able to work with them and get this off the ground and get the school district what they needed."

The County hopes to draw in more economic development and increase competition. There are already several companies that take advantage of existing fiber to offer varying services, including connectivity for academic research, colocation and cloud storage, healthcare, and at least one provider that uses the network to provide backhaul in order to offer fixed wireless Internet access to residents and businesses. 

In order to promote the network, the county recently launched a new website that allows interested entities a way to find information.

The Aurora Neighbor

Kane County’s fiber connects with the OnLight Aurora network. Much like the Kane County network, Aurora’s fiber deployment served a dual purpose - better connectivity and traffic control. In Aurora, the city had deployed some fiber on their own, which helped secure federal funding for traffic control. They were able to use that funding to eliminate the debt on their existing network and speed along the process of connecting more entities and upgrade the existing network.

FTTH In The Future?

None of the current partners are providing Fiber-to-the-Home (FTTH) service but in the new website’s About Us section, officials address the benefits of FTTH and acknowledge it as the gold standard. At a Kane County Leaders Summit, Chairman Chris Lauzen expressed the hopes Kane County leaders have for the network:

"We intend to light up Kane County in the most positive way."

Sandpoint Sends Out RFP : Responses Due June 16

Sandpoint, Idaho, located in the state’s panhandle, is likely to host Ting’s Internet service over publicly owned Fiber-to-the-Home (FTTH) infrastructure. All that remains is for the service provider to determine that the demand exists in the anticipated service area of approximately 9,700 people. In addition to residents and businesses in Sandpoint, properties in nearby Dover, Ponderay, and Kootenai are anticipated potential subscribers.

Sandpoint, Idaho

Approximately 7,500 people live in the city, which is the Bonner County Seat. The community is popular as a ski resort town and is located on Lake Pend Oreille. In addition to tourism, the manufacturing, aerospace, software, and healthcare industries are important employers in Sandpoint. It covers approximately 4.8 square miles and, five years ago, was named “most Beautiful Small Town” by Rand McNally and USA Today.

Seeking Assistance Moving Forward

The city has recently issued a Request for Proposals (RFP) to find a firm to propose a plan to make the best use of their existing dark fiber network. According to the RFP, Sandpoint is looking for consultants to help them engage in conversations with stakeholders and providers, determine the city’s assets, use their assets for maximum economic development, and a variety of other tasks.

Sandpoint has had an existing conduit system in place for some time but, according to the RFP, has not been “proofed” and may not be suitable for larger cables. The city also has an underground fiber backbone and is in the process of installing more fiber-optic cable.

Bonner County also owns conduit within Sandpoint that can be accessed as part of the town’s project. The RFP describes more conduit in and around the city and Sandpoint’s preliminary plans to use it to improve local connectivity.

Important dates:

  • Vendor Questions (if any) Due : June 2, 2016 
  • Answers to RFP Questions Released : June 6, 2016 
  • Proposal Responses Due : June 16, 2016 

For details, check out the RFP on the Sandpoint website.

Idaho Falls Thinks Ahead With Circa Network

Businesses in Idaho Falls have access to the city’s municipal fiber network, Circa, but now the city council is considering how to bring better connectivity to residents.

How Best To Use What We Have

In order to get a better idea of what options are available and the costs of each, in 2015 city leaders engaged two consulting firms to evaluate a citywide Fiber-to-the-Home (FTTH) option, an open access network option, how commercial providers may step up to better serve the city, or the city taking on the role as Internet Service Provider (ISP). They are now beginning to evaluate those results.

Private providers have leased Circa dark fibers for years to connect local businesses and businesses themselves have worked directly with Idaho Falls Power, the entity that manages the network. “We have enjoyed a successful public/private partnership in our fiber optic enterprise for well over a decade,” said Jackie Flowers, General Manager, in a recent Local 8 News article.

Nevertheless, city leaders are keeping their eye on tomorrow. From another Local 8 News article:

"We're tripling our broadband needs every few years," said Jackie Flowers, the general manager of Idaho Falls Power that manages the network. "That exponential growth, for us to be thinking about the long term, how are we going to meet those needs?"

Seven ISPs are now using the network to serve approximately 400 businesses in Idaho Falls. The publicly owned infrastructure provides voice, video, and data with Gigabit per second capacity. The city began developing the network in 2002 and began serving customers in 2007 via more than 170 miles of fiber-optic cable throughout the city. In addition to saving the community by reducing telecommunications costs, the network has generated revenue.

City leaders in Idaho Falls are conscious of the value of the asset they have now and smart to consider the future. As they did in 2002, they are looking ahead so they don’t have to play catch-up later on. Consultants put early estimates for a citywide expansion and upgrade at approximately $60 million but:

Many in the City Council agreed that while the initial price is steep, they worry more about what they would loose if they didn't act and didn't prepare for the future. 

"One of the responsibilities of the city council is not to just sit where we are and do status quo," said Ed Marohn, an Idaho Falls city council member. "We have to look at the future for the city. What we envision 20 or 30 years down the road." 

City Council members and representatives from Idaho Falls Public Power agreed to do more research over the summer and aim for public input this fall before taking the next step.

Idaho Falls

The city is the largest in eastern Idaho, with a population of 57,000 within the Idaho Falls-Blackfoot metropolitan area of approximately 136,000. The city is the county seat of Bonneville County and the center of activity in western Wyoming as well as eastern Idaho. Located on the Snake River, Idaho Falls maintains an extensive Green Belt through the center of its 22 square miles. It’s often on various “best places to live” lists with low crime rates, a vibrant art community, and extensive outdoor recreation.

Certainly, a fast, affordable, reliable FTTH network would keep Idaho Falls on those lists and maybe bump it up a notch or two.

Local coverage:

Lakeland Considering Its Next Step In Florida

In August 2013, we reported on Lakeland, Florida’s dark fiber network that serves local schools, government facilities, and local businesses. Over the past year or so, community leaders have discussed whether or not to expand the use of Lakeland’s fiber resources.

A 2015 feasibility study suggested several other ways to use Lakeland’s existing 330 miles of fiber infrastructure to enhance connectivity for economic development and residential access. As the city examines its finances and its future in the coming months, city leaders are considering six avenues to meet the community’s needs. The options, some recommended by consultants, vary in type and investment and the City Commission will begin discussing the possibilities as they meet in the upcoming months.

Leaders Consider The Next Move

Lakeland is examining public policies that will encourage better connectivity, such as dig-once, permitting changes, and right-of-way regulations. With smart policies in place, Lakeland can lay the groundwork so they can build off progress made today.

In 2013, Polk Vision, a group of organizations, businesses, government, and individuals, along with the Central Florida Regional Planning Council developed the Polk County Broadband Plan. Another option is using the Plan as a guidepost and aligning Lakeland’s plan to support the goals set in the Polk County Plan. Connecting the schools to a larger network would be part of that plan.

Lakeland, like many other communities wants to give providers operating in the community today the opportunity to work with them to improve services. Another option the city will pursue is reaching out to providers in Lakeland and engaging in discussions to upgrade or expand services to better meet the needs of the community. (We haven't seen much success when communities pursue large incumbents, but smaller local providers are sometimes more willing to work with communities.)

SurfLakeland, the city’s free Wi-Fi service that is available in limited areas downtown, in parks, and at municipal facilities, could be expanded. According to Terry Brigman, Lakeland’s CIO and Director of IT, whatever course city leaders choose, the equipment for the free service is due for an upgrade. SurfLakeland has been available for approximately ten years.

Another possible move will be a pilot project to determine how a larger network might do in Lakeland. Pilot projects are becoming more common as a way to test the waters and can help prove that potential subscribers are willing to switch from traditional providers to a new venture. We’ve reported on a growing number of pilot projects in recent years, including Westfield, Massachusetts; Sun Prairie, Wisconsin; and Owensboro, Kentucky.

The City Commission will also consider releasing a Request for Information (RFI) to seek out a partner to develop a plan to improve connectivity in Lakeland with infrastructure deployment. 

A Hard Look At The Numbers

Community leaders in Lakeland reviewed the study and are discussing several recommendations. The consulting firm also suggested using city fiber resources as a basis for a more extensive network and that the city branch out to launch as an open access provider, or a retail services provider to businesses in select areas. Another option is to offer Fiber-to-the-Home (FTTH) services to every property within the city limits or within the Lakeland Electric service territory. The authors of the study estimated an FTTH in Lakeland would cost from $220 - $270 million if it's built out over the Lakeland Electric service area and would pay for itself in six to seven years.

In March, the City’s Chief Financial Officer gave his opinion about a potential FTTH project. In his opinion, the consultant's recommendation is too risky because “margins of error are too thin” based on the study’s authors' predictions of a 40 percent take rate.

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The financing, calculated on 20-year bonds, required price increases of 1.5 percent every year.

He went on to say, however, that he did not think the city should abandon the idea of finding a way to bring better connectivity to Lakeland, but that, “I'm simply saying the model we were presented that involved the city purchasing, managing (and) maintaining a broadband system is not feasible."

Support, Adversity Still Alive

Earlier this month, the Ledger reported that Commissioners discussing the issue said that, if the results of the financial analysis and risk assessment still due from the consultants are favorable, they will consider creating a publicly owned and operated Internet utility. Out of seven Commissioners attending the meeting, five expressed support.

A grassroots citizens' initiative, Gigabit Lakeland, has also sprung up in the community and encourages citizens to sign an online petition. They want community leaders to use of the existing publicly owned fiber to bring more choice to Lakeland. Currently, there is a small amount of Verizon FiOS and Bright House Networks cable Internet access (which is now owned by Charter Communications).

While residents have expressed support for taking action, economic development and better business connectivity is on everyone’s mind. In March, the Ledger reported (reprinted at GovTech) on a meeting of the Downtown Lakeland Partnership, a group of business leaders:

Ellen Simms, the co-owner of Two Hens and a Hound, said that for a decade her connection has fizzled out when it rains and she can't get the provider to fix it. 

Kate Lake, who hosted the meeting with [Lakeland CIO Terry] Brigman at her business, My Office & More, said the dedicated fiber optics line she pays for at her shared office for hire "is killing me." 

"I'm paying through the teeth." 

Brigman pointed out at the meeting that the Lakeland-Winter Haven metropolitan area was determined to be the seventh worst served area in the country, according to Polk Vision. "We don't have what we need," he said. "We don't have what we need to compete with our neighbors." 

As expected, the incumbent providers have expressed concern, warned of repercussions, and attended meetings but still chosen not to invest in the infrastructure Lakeland needs. Elected officials in Lakeland appear open minded to discussion but don’t have the patience to be put on an endless waiting list if owning their own network or working with a trusted partner is a possibility. From an October article in the Ledger:

"The demand for data services is growing exponentially and it will grow in our homes and grow in our businesses when we have access to it. That we don't have access to it is the limiting factor," not a lack of demand, [Commissioner Jim Malless] said.

He said the commission owes it to the "incumbent services," Bright House Networks and Verizon, to get their points of view and find out what plans they have for upgrading their services in Lakeland.

"To me, they can provide that service tomorrow. They choose not to, and if it's economics to them, we have to get over the hurdle for the economics for us," Malless said. "I'd really like to hear why you don't provide the service."