Tag: "alabama"

Posted August 6, 2014 by Tom Anderson

We reported back in June on Huntsville, Alabama's decision to undertake feasibility study to evaluate its options for increasing next generation fiber optic internet access throughout the city. AL.com is now reporting that Huntsville Utilities hopes to hear the results of the study within 90 days, allowing it to decide whether it will take steps to expand its minimal existing fiber infrastructure and offer connections to businesses and the public. 

The sense of urgency in Huntsville is not surprising, given that it sits just South of the Tennessee border and a less than 100 miles from Chattanooga, the Gig City. News coverage in Huntsville on the possibilities of a future municipal fiber network make constant reference to Chattanooga's example, including this list of valuable lessons Huntsville can learn from its neighbor.

The scenario Huntsville fears is laid out in another AL.com article, featuring the story of Matt Barron, a young tech entrepruener who moved his startup from Huntsville to Chattanooga this summer. Barron describes the attraction of a city with a commitment to next generation infrastructure, above and beyond the advantages of speed:

 "I want to live in the sort of city that puts a high-speed Internet in," Barron said. "It might have nothing to do with the bandwidth. It has everything to do with the community and the people, the people that stand behind what is basically a human right, right now."

Barron sees the Internet as fundamental. People "can't even apply for a job without bandwidth," he said, and "you have the right to free speech, but speech happens largely on the Internet these days. So, it's a human right."

Chattanooga is forward-thinking enough "to even think about putting a high-speed Internet in," Barron said. "Those are the people I want to be around."

It should be noted that Barron gave those quotes at the annual GIGTank event in Chattanooga, a conference designed to help startups and web-based firms, while surrounded by like-minded entrepreneurs and...

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Posted July 18, 2014 by Lisa Gonzalez

Rep Marsha Blackburn (R-TN) and her love for large corporate ISPs was all over the telecommunications media this week. She attempted to kneecap the FCC as it explores options to restore local telecommunications authority to communities. Blackburn introduced an amendment attacking local options as the House took up general appropriations bill H.R. 5016.

The amendment passed 223-200, primarily along party lines, with most Republican Reps voting with Blackburn and all but two Democrats opposing the amendment.

Democrats voting to support the amendment included Georgia's 12th District's John Barrow and Jim Matheson from Utah's 4th District. If either of these gentlemen represent you, take a moment to call their offices and point out their voting mistake.

Republicans that voted No were Mike Rogers and Mo Brooks from Alabama's 3rd and 5th Districts. Charles Boustany from the 3rd District in Louisiana and Chuck Fleischmann from the 3rd District in Tennessee (includes Chattanooga) also opposed the restriction. If these elected officials represent you, please take a moment to contact them and thank them for breaking ranks to support local authority.

Coverage this week was fast and furious.

Sam Gustin from Motherboard reported on Blackburn's efforts. Gustin checked in with Chris:

"Blackburn's positions line up very well with the cable and telephone companies that give a lot of money to her campaigns," said Mitchell. "In this case, Blackburn is doing what it takes to benefit the cable and telephone companies rather than the United States, which needs more choices, faster speeds, and lower prices."

Mitchell says that he's sympathetic to the arguments against "preemption"—after all, he works for an organization called the Institute for Local Self-Reliance—but points out that while Blackburn opposes the federal government inserting itself into state law...

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Posted June 24, 2014 by Lisa Gonzalez

The people of Huntsville recently decided to delve into the possibility of deploying a fiber network. According to AL.com, the City Council approved funding for a feasibility study to look at ways to better use existing fiber assets.

Huntsville, with 180,000 people is located in Madison County in the extreme north central region of the state. The county seat, known for generations as a cotton producer, later became known as "The Rocket City." In the 1950s, the U.S. army developed missiles at its facilities there, setting the stage for our space program.

A recent unscientific poll by AL.com revealed that a countywide high-speed network is a high priority for locals. The online poll suggested potential projects for the community; 40% of respondents ranked a network at the top of the list.

Huntsville Utilities offers electric, water, and gas services to the community. The municipal utility owns a small amount of fiber for its own data purposes. At this point, local leaders want the study to focus on the possibility of expanding that network to serve the business community. 

Mayor Tommy Battle said it is crucial to take a serious look at citywide, high-speed, fiber-optic Internet service, whether it is provided by Huntsville Utilities or a private company. Dozens of U.S. cities are already wired for speed, including Chattanooga and Opelika.

Battle called high-speed fiber "the infrastructure of the future" and said it will eventually be as important as roads, water and sewer lines.

Posted October 21, 2013 by Lisa Gonzalez

We have followed happenings in Opelika, Alabama, for three years as the community investigated the benefits of a fiber network. They contended with a Charter misinformation campaign and voted yes on a referendum. Construction began in 2012, Opelika Power Services (OPS) tested the network, and recently the Opelika City Council approved proposed rates. 

OANow.com now reports that the FTTH network and smart grid project is ever-so-close to offering triple play services to the city's 28,000 residents and local businesses. 

OPS offers three standard bundled plans, but customers can also customize. All three include voice:

  • Essential - $99.95 - 75 channels, 10/5 Mbps data
  • Choice - $139.95 - 132 HD & SD channels, 30/30 Mbps data
  • Ultra - $154.95 - 207 HD & SD channels, 30/30 Mbps data

Data offerings for customized plans range from 10/5 Mbps for $34.95 to 1 Gbps symmetrical for $499.95.

Voters approved the plan for the $41 million network in 2010. The project included a $3.7 million network hub that houses all OPS offices. The smart grid will help approximately 12,000 OPS electric customers save with efficient electric usage.June Owens, manager of marketing at OPS said it well in an August OANow.com article:

“Fiber is going to put Opelika on the map like never before,” Owens said. “Opelika should be very proud. Nobody in the state is doing a project like this. And there is not much outside the state of Alabama like this. This is 100 percent fiber to the home. Fiber to the house doesn’t require the electronics in the field – this eliminates problems in the field that you might have with other types of...
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Posted October 8, 2013 by Christopher Mitchell

In a reminder of just how poor telecommunications can be in this country, Franklin County in rural northwest Alabama has formed a Task Force to investigate how it can get something better than dialup.

“The Internet has become an important as having electricity and water,” said Cole, an extension agent in Franklin County. “For our businesses to attract customers and to attract other businesses to come in here, we have to have broadband Internet access.”

But it turns out that they don't even have access to modern telephones in some instances:

Some Franklin County residents have access to dial-up Internet, which is slower than broadband high-speed Internet service. However, some Franklin residents still have a “party line” for phone service.

Who has refused to invest in these exchanges? AT&T is the major provider in the area (followed by CenturyLink) and it came to a Task Force meeting to talk about what "needs to be done to bring high-speed Internet to the county."

Unfortunately the report doesn't note what the ideas were but we would be surprised to learn it doesn't involve some form of federal or local subsidy to get AT&T to invest in this area. There is not much profit to be made, so AT&T is more likely to push these people into expensive 4G LTE wireless solutions than anything that would compete with modern connections.

This is not the first such meeting - as noted by a previous article:

Commission Chairman Barry Moore said meetings were previously held to discuss the lack of high-speed Internet, but nothing materialized.

When it comes to local governments solving their problems by investing in themselves, AT&T falls over itself to stop them - even if it means an area will remain unserved.

We read of a conservative Republican holding out hope for federal grants to subsidize such a project.

In addition, Kreg Kennedy, a district field representative for U.S. Rep Robert Aderholt, R-Haleyville, discussed the possibility of federal grants to help get the project underway.

It is a fascinating situation when AT&T angling for taxpayer money from the federal...

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Posted July 17, 2013 by Lisa Gonzalez

We last checked in with Opelika, Alabama, as they began testing their FTTH network in a pilot project. The community previously overcame Charter Cable's campaign of lies and passed a referendum. Voters approved the plan for a $41 million fiber optic communications and smart grid network. The community has been constructing the network, expanding testing, and building a network hub facility.

OANow.com reporter Tamiko Lowery reports "lightning in a bottle" will soon be serving the public. Customer service operations at City Hall will end on August 2nd when all Opelika Power Services (OPS) offices move to the new facility. June Owens, manager of marketing and communications spoke with Lowery about the anticipated launch:

“Fiber is going to put Opelika on the map like never before,” Owens said. “Opelika should be very proud. Nobody in the state is doing a project like this. And there is not much outside the state of Alabama like this. This is 100 percent fiber to the home. Fiber to the house doesn’t require the electronics in the field – this eliminates problems in the field that you might have with other types of systems. It is truly state-of-the-art equipment at its best.”

...

Still in “Testing Mode,” there is not a pin-pointed launch date for the fiber-optic network services.

“But we’re getting close,” Owens said.

She says that once operational, OPS will be able to offer lower rates than surrounding areas to the approximately 12,000 electric customers in Opelika. Once up and running full-speed, OPS will be competing with Charter, Dish and Direct-TV for Opelika customers. In the future, OPS will offer back-up data services to Opelika businesses.

Mayor Gary Fuller spoke with Christopher for Episode #40 of the Broadband Bits podcast. They discussed the community's decision to take connectvity in their own hands after years of dissatisfaction with Charter Cable.

Clearly, the community is excited to get the new triple-play network up and running. The local television, KTVM,...

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Posted April 26, 2013 by Lisa Gonzalez

We spoke with Opelika Mayor Gary Fuller in episode 40 of the Community Broadband Bits podcast and learned all about the community's FTTH project. Local residents and businesses decided to go beyond the substandard services they received from Charter Cable and build their own municipal network. At the time of the interview, Opelika Power Services (OPS) was well into construction and is now testing the network, according to an article in the article in the Opelika-Auburn News.

Steve Harmon, director of OPS, said there are between seven to eight test sites in the city that are basic residences receiving these services. Throughout the trial run, OPS will monitor what services are working efficiently and which ones have problems that need to be fixed.

“We’re getting feedback from those people and we are working on fine-tuning the system’s channel configurations,” Harmon said.

As this stage, test sites do not have telephone capability, which will be part of triple-play service from OPS. Harmon noted that service will not be offered until all issues are resolved. That being said, OPS expects launch to be in late spring or early summer.

The community faced one of Charter's misinformation campaigns, but citizens still approved a referendum to bond $41 million for the network and smart grid project. Since then, Opelika has moved forward steadily with network construction and construction of a network hub facility

From the OPS News website:

“This is a most exciting time in the life of our community.  Opelika is about to become the first city in Alabama to have fiber to the user.  Very soon we’ll fully deploy smart grid along with telecommunications that include video (cable TV), ultra-high speed internet and telephone service.  The...

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Posted April 2, 2013 by Christopher Mitchell

Opelika Mayor Gary Fuller and Jennifer McCain, partner of the Motive Group discuss why this Alabama town is the first to build its own fiber optic network in the state.

In short, Opelika had long been fed up with the services offered by Charter Cable and Charter was not amenable to meeting the community's needs. They decided to build a FTTH network that would meet Smart Grid needs as well as delivering telephone, television, and Internet access. Due to state law, they had to hold a referendum to offer television services. Despite a misinformation campaign, the community overwhelmingly supported building a community owned network.

Toward the end of our discussion, Mayor Fuller offers some thoughts on what it takes for an elected official to commit to an expensive investment where one has to pay all the costs and stand for re-election before the benefits start to accrue. In short, it takes courage. And having the unanimous support of the City Council is helpful also!

Read the transcript from our conversation here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 30 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

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Thanks to D. Charles Speer & the Helix for the music, licensed using Creative Commons.

Posted July 11, 2012 by Lisa Gonzalez

We have followed events in Opelika's network project for almost two years. In addition to creating a smart-grid for its municipal electric utility, the City plans to offer triple-play services. We previously covered Charter Cable's astroturf campaign to oppose the network and how the campaign failed when Opelikans passed the referendum.

This week, the 27,000 residents of Opelika saw their efforts begin to materialize at a ground breaking ceremony at the site of the new Opelika Power Services Facility. Chris Anthony, of the Opelika-Auburn News covered the story:

Site work is well under way on the $3.7 million facility, which leaders say will be an integral part of the fiber-optic network being built throughout the city. In addition to housing the administrative office and warehouse, the facility will also be the home of Opelika Power Services’ fiber hub.

Mayor Gary Fuller notes how the people of Opelika entered the business of municipal utilities over one hundred years ago, when the community purchased the then-private electric utility. He spoke about how the people of Opelika carry on that self-reliant streak with their new fiber network.

According to, Beth Ringley, Interim Director of Opelika Power, 90% of the fiber is installed underground throughout the city and should be nearly completed by the end of the summer. The $41 million project is scheduled for completion in the spring of 2013 and the first customers are expected to connect at that time.

“It’s a big, big day for the city of Opelika,” Mayor Gary Fuller said. “It’s important for our future.”

Two videos offer further coverage of this new community network.

These videos are no longer available.

Posted April 2, 2012 by Christopher Mitchell

When a tornado rips your town apart and destroys your home, should you have to pay extra fees to your cable provider? Of course not. But we continue to see these news stories about massive cable companies ripping off people who are just trying to find the energy to get by day to day.

Last year, we saw reports about Charter Cable telling Alabama tornado victims they had to "find" their cable boxes or pay for them.

According to the friend, Glenda Dillashaw, a Charter representative told her that Spain would need to find his cable box or be charged $212 for its loss.

Fortunately, when Spain followed up with Charter after receiving another bill, the representative told him not to worry about it, suggesting that either Charter has an ambiguous policy to deal with it or Spain found a customer support person who's heart had not yet been crushed by soul-numbing job of being a customer support representative for a massive cable company.

At least one other company has a formal policy in place for these situations:

Bright House Networks, whose service area includes hard-hit Pratt City, also expects its customers to file claims under homeowners' or renters' insurance to pay for lost or destroyed cable boxes. "That's how we normally handle it," spokesman Robert L. Smith said.

Fascinatingly, an article in Michigan claims Comcast does not have a policy in place for these situations. Following recent tornados in Michigan, Comcast customers who lost their homes were given the option of paying a cancellation fee or paying a reduced "vacation" rate for a service they could not use.

Comcast Logo

Katherine Pfeiffer and Kathy Crawford soon found that residents were being told that they would be responsible for damaged or lost cable boxes and modems.

Initially residents were told their accounts with Comcast would be put on “vacation” status, where a monthly fee of between $15 and $20 would be charged.

Comcast is supposedly "working on a solution" for these people.

The hubris of this massive companies is unreal. People who are waiting to hear if their home is repairable or has to be destroyed should not be confronted by the...

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