Tag: "cable"

Posted March 20, 2015 by lgonzalez

We are pleased to bring you a guest post from Levi C. Maaia, president of Full Channel Labs and a graduate research fellow at the Center for Education Research on Literacies, Learning & Inquiry in Networking Communities (LINC) at the University of California, Santa Barbara. Levi is a strong advocate for local, family owned businesses and an open Internet without government or corporate gatekeepers.

The Other Half of Net Neutrality Regulation

The Internet was originally founded on principles of public service and education. In the past two decades, tremendous commercial potential has also been realized and the Internet is now the engine behind our new global economy. This potential, however, is predicated on the network’s original open and neutral methods of communication. 

Properly implemented net neutrality regulation has the potential to maintain a level online playing field for all 21st century industries, which rely on the Internet for all types of electronic communications and financial transactions. However, Chairman Wheeler's recent plan to enforce net neutrality through the invocation Title II authority ignores practices by some content providers that threaten the economic viability and expansion of affordable high-speed and gigabit access. A notable example of this practice is how online content is delivered under the ESPN3 brand.  

ESPN3 is an online-only sports television network owned by The Walt Disney Company and the Hearst Corporation. Unlike with other online video services such as Netflix and Amazon Instant Video – where consumers choose to pay for content and access it directly – ESPN3 streaming content is available only to customers of ISPs that pay per-subscriber fees to ESPN for each of their Internet customers. If an ISP refuses to pay these fees for some or all of its user base, all of its customers are blocked from accessing ESPN3’s online content. Through the imposition of this legacy cable TV licensing approach ESPN3 is attempting to force ISPs into negotiating content deals in the same way that cable TV providers must do for broadcast retransmission consent and cable network licensing fees.  

As cord-cutters drop their cable and satellite subscriptions in favor of online streaming, TV networks are scrambling to compensate for this lost revenue.  ESPN3 is doing so by imposing a cable TV-like... Read more

Posted February 26, 2015 by rebecca

For Immediate Release: February 26, 2015

Contact: Christina DiPasquale, 202.716.1953, Christina@fitzgibbonmedia.com

BREAKING: Cable Companies Lose Big at FCC, Barriers to Community Broadband Struck Down

Two southern cities today persuaded the Federal Communications Commission to recognize their right to build their own publicly owned Internet networks where existing providers had refused to invest in modern connections. The 3-2 FCC vote removes barriers for municipal networks in Chattanooga, Tennessee and Wilson, North Carolina, to extend their high-quality Internet service to nearby areas.  

Said Christopher Mitchell, Director of Community Broadband Networks at the Institute for Local Self-Reliance:

“Cable companies lost their bet that millions spent on lobbying to stifle competition was a wiser investment than extending high-quality Internet to our nation’s entrepreneurs, students and rural families. 

“Preventing big Internet Service Providers from unfairly discriminating against content online is a victory, but allowing communities to be the owners and stewards of their own broadband networks is a watershed moment that will serve as a check against the worst abuses of the cable monopoly for decades to come.”

The FCC decision sets an historic precedent for towns working to offer municipal broadband networks in twenty states that have enacted limits or bans on local governments building, owning, or even partnering to give local businesses and residents a choice in high speed Internet access. Three-quarters of Americans currently have either no broadband or no choice of their Internet provider. 

Christopher Mitchell, the Director of Community Broadband Networks at the Institute for Local Self-Reliance, has traveled to over 20 states and spoken with over 100 community groups looking to provide high-quality Internet for their residents. He has also advised members of the FCC on related telecommunications issues in the lead-up to the decision.

... Read more
Posted January 9, 2015 by tanderson

At a December 15 Bozeman City Commission meeting, broadband advocates, local incumbents, and city staff all had their say on the idea of an open access network. The hearing was part of a process that began last year, when the idea of a public network was first brought up. Bozeman issued an RFP last spring for help in planning their next steps, and eventually selecting a consultant to shepherd the process from a feasibility study and public input through to final planning. We wrote in more detail about the start of this planning phase back in August.

At the December meeting, Bozeman Economic Development Director Brit Fontenot asserted that "The existing model of Internet service provision is outdated," and laid down for the Commissioners the broad outlines of plan for a public-private partnership to create an open access network involving anchor businesses, the city, the local school district, and Bozeman Deaconess Hospital. A memo submitted by Mr. Fontenot in advance of the meeting, as well as a series of other documents relating to the planning process including a consultant summary report, are available on the city’s website [PDF]. 

Several local citizens spoke on the proposal at the Commission meeting in addition to Mr Fontenot. According to the consultant, a survey of city businesses found that nearly two-thirds were dissatisfied with their current Internet service. This claim was supported by local business owner Ken Fightler of Lattice Materials, who according to the Bozeman Daily Chronicle

said that [his] company employs 50 people in Bozeman but struggles with "really abysmal Internet." They've talked to every major provider in town trying to find a better option, he said, but have found everything available involves either mediocre speeds or unaffordable pricing. 

Perhaps... Read more

Posted December 23, 2014 by christopher

Given all the horrible experiences people have had over the telephone with massive cable companies, it isn't clear that one can design a skit to parody such a conversation. Each time someone calls one of these companies is a parody in and of itself. However, given that this is a holiday week, we decided to have some fun and record two such conversations using some of real interactions we have had.

The first call is reflective of many attempts we have had in trying to ascertain prices for common services from cable and telephone companies. The second call, starting at about 10:30 into the show, involves someone calling in to have a repair scheduled, this was inspired by and fairly closely mimics what he went through after a neighbor's tree fell on his cable line, severing it from his house.

Just before posting this show, a colleague shared a hilarious comic from Pearls and Swine covering cable sales practices.

Next week, we will have a year-end conversation that itself ends with some predictions for 2015. After that, we will back to normal guests and our normal format. Enjoy the holidays!

Read the transcript from this episode here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Let us know if we should try something like this again next year or for the 4th of July... or if we should stick to our knitting! Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 15 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Dickey F for the music, licensed... Read more

Posted December 16, 2014 by lgonzalez

The Kansas Corporation Commission (KCC) will allow the city of Chanute move forward with its plan to serve residents and local businesses with its municipal network reports the Wichita Eagle. KCC staff had recommended that the community, which has built out a network over the course of decades, receive KCC approval. 

In keeping with an antiquated 1947 state law, K.S.A. 10-123, the city needed KCC approval to issue the revenue bonds. In keeping with the statutory requirements, the KCC found that the expansion is necessary and appropriate for the city, its consumers and investors. The KCC also also determined that the expansion will not duplicate an existing utility service.

In its filing [PDF], Chanute indicated that its network is an essential part of the local economy and the community's future:

Chanute is a rural community, and like all rural communities, access to broadband is fundamental to the well-being of its citizens and even to the survival of the community itself. Chanute does not need to convince the Commission of the importance of having access to a high- speed broadband network. The Commission is well aware of that need. The investments contemplated for Chanute's broadband network are necessary and appropriate to allow Chanute to meet that need in its territory.

As the city points out, incumbents AT&T and Cable One, do not offer anything close to the level of service of the planned gigabit FTTH network. As we cover in our 2012 report on Chanute, AT&T and Cable One seem to have no interest in serving the community beyond minimum expectations. It was the need for better services that inspired the city to build out its infrastructure and offer services to local businesses.

Prior the the KCC ruling, the Wichita Eagle reported that AT&T requested and obtained permission to intervene in the proceeding. AT&T's subsidiary Southwestern Bell Telephone Company (... Read more

Posted December 11, 2014 by lgonzalez

Muscatine Power & Water (MP&W) announced in late November that it will upgrade its municipal hybrid fiber coaxial (HFC) communications network to an FTTH network. The upgrade will allow Muscatine to offer gigabit speeds. Construction is set to begin in 2016; the FTTH network is scheduled to go live in 2017.

According to the press release, the community hopes to capitalize on the new technology for economic development opportunities, better residential services, and replace an aging system with future proof infrastructure. From the press release [PDF]:

Consideration was also given to two other plans that would have either maintained or incrementally improved the existing HFC system. As stewards of the public trust, the Board of Trustees felt the other options were costly short-term fixes and that FTTH was clearly the superior option.

“Tonight’s decision assures that Muscatine Power and Water will continue to be a leader in telecommunications,” said LoBianco, “the new system will be able meet the bandwidth needs of the community for years to come while reducing maintenance and improving reliability. It ensures that the communications capabilities in Muscatine are as good as in any large city which enjoys the benefits of FTTH technology.”

Muscatine sits in the far southeast corner of the state and is home to approximately 29,000 people. The community established a municipal water utility in 1900, an electric utility in 1922, and its communications utility in 1997. According to the press release, the community was unhappy with the previous incumbent and an overwhelming majority of local voters elected to establish what is now called MachLink. The network offers video and Internet access.

A Muscatine Journal article reporting on a recent meeting of the Board of Water, Electric, and Communications Trustees notes that the project will be funded with an interdepartmental loan, one of the three most common funding mechanisms. (For more on funding municipal networks, check out our fact sheet [PDF].)

The article also... Read more

Posted October 24, 2014 by lgonzalez

As the feds continue to evaluate the wisdom of the Comcast/Time Warner Cable merger, local communities in several states are attempting to throw a wrench in the federal approval machine.

In Worcester, Massachusetts, the City Council recently refused to approve the transfer of the city's cable television license to Comcast. In order to sweet-talk the federal agencies concerned the merger may create too much market concentration, Comcast has worked out a deal with Charter Communications to transfer customers in certain geographic areas. Charter is the current incumbent in Worcester. 

According to a Telegam & Gazette article, the City Council does not need to approve the transfer for it to take affect. Nevertheless, the City Council voted 8-3 on October 14 to urge City Manager, Edward M. Augustus Jr., not to approve the transfer of the license. If Augustus makes no determination, the transfer will automatically be approved.

The city can only examine the transfer based on four criteria including company management, technical experience, legal experience, and financial capabilities. Management and poor customer service are the sticking points for Worcester:

District 5 Councilor Gary Rosen said the City Council should not welcome Comcast to Worcester because of its "deplorable and substandard" customer service across the country. 

"It's a terrible company," he said. "In my opinion, they should not be welcome in this city. Comcast is a wolf in wolf's clothing; it's that bad. They are awful, no doubt about it. Maybe we can't stop it, but that doesn't mean we shouldn't speak out." 

A similar scenario is playing out in Lexington, Kentucky. The community is the second largest city served by Time Warner Cable in the state. They are concerned existing customer service problems will worsen if Comcast becomes their provider.

The Urban City Council drafted two resolutions denying the transfer. The resolutions had first reading on October 9. Customer service is, again, a point of contention.

According to an October 9 Kentucky.com article, the city proposed including a fine for poor customer service as part... Read more

Posted October 22, 2014 by rebecca

This week, cities took the stage and made some very important moves to restore their local authority. From cities resisting big media mergers, to those choosing to join the new Next Century Cities initiative, it is a good time to be a part of municipal government efforts. 

Broadband Cities

Boulder, CO officials are looking ahead at their Longmont neighbor's gig network and exploring ways to make sure their own businesses are not left in the dust. Boulder’s chamber is pushing for an approval of ballot issue “2C”. Gavin Dahl of Boulder Weekly writes that the ballot question would open the way for the city to offer competitive gig services, helping the city keep existing businesses happy, and entice others to move in.

But according to Boulder News’, Erica Meltzer, opponents still seem to have their heads in the sand; The libertarian Independence Institute says if there was a market for fiber in the city, “some business” will find a way.  Maybe they think competitive, affordable Internet will just appear.

Meantime, Columbia, Missouri government officials may be facing an uphill battle. The city is exploring how to light its dark fiber infrastructure. Opponents say the plan goes against state restrictions on the city offering such services directly to customers. We believe the move would encourage competition among ISPs that would otherwise not be able to operate because of a lack of capital required to build fiber networks.

Cities choosing to keep ownership of their fiber infrastructures is often a sound decision, and North Kansas City, Missouri residents may soon be appreciating the city’s most recent announcement. In an effort to “give back” to residents, LiNKCity officials say that beginning in 2015 residential customers can get free Internet service. The decision is thanks to a unique partnership with a server farm company. 

From GovTech’s Colin Wood:

“I don’t think I’ve... Read more

Posted September 16, 2014 by lgonzalez

If you are in Longmont, you can sign up for gigabit service from LPC for only $49.95 per month. The Longmont Compass reports that customers who sign up within the first three months will retain that price point for an as yet undetermined extended period. AND, that price stays with the home if the customer sells, adding substantial value to the real estate.

The Compass also spoke with General Manager Tom Roiniotis about LPC's decision to offer Internet and voice but not video: 

“Cable TV is a dying industry. People want to get the TV that they want, not the TV that the cable companies force them to get.”

When pressed for an example, Roiniotis considered sports. If you want to watch an NFL game, why should you have to pay for two hundred channels you’ll never even tune into? There is a growing consensus that audiences don’t want to watch the movie that happens to be on Showtime right now, they want to choose when to start, when to pause, and what movie they’re interested in. As he put it, “The consumer is finally becoming king in the world of TV.”

“In five years, I can see Xfinity (the Comcast content delivery network) using our fiber-optic to deliver their content,” he says. “So instead of investing another $20M in the technology to deliver cable, we save that money and let the consumers drive the future of content delivery.”

LPC began construction on the expansion in August with completion scheduled for 2017. Last fall, voters passed a referendum to bond in order to speed up construction.

Letters to the editor from Longmont locals express impatience. They want better services! P.R. Lambert recently wrote:

It's really sad that the Longmont fiber optic Internet will take so long to be installed. From what I see, the two major competitors (Comcast and Century Link) seem to believe that customers are a bother.

One of those has pricing on their web page that they refuse to honor, while the other will not... Read more

Posted August 15, 2014 by christopher

ILSR is excited to announce a new short video examining an impressive municipal broadband network, Glasgow Kentucky. Glasgow was the first municipal broadband network and indeed, seems to have been the first citywide broadband system in the United States.

We partnered with the Media Working Group to produce this short documentary and we have the material to do much more, thanks to the hard work of Fred Johnson at MWG and the cooperation of many in Glasgow, particularly Billy Ray.

People who only recently became aware of the idea of community owned networks may not be familiar with Billy Ray, but it was he and Jim Baller throughout the 90's and early 2000's that paved the way for all the investment and excitement we see today. 

I'm excited to be helping to tell part of this story and look forward to being able to tell more of it.

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