Last week, while at my favorite regional broadband conference - Mountain Connect, I was asked to moderate a panel on municipal fiber projects in Colorado. You can watch it via the periscope video stream that was recorded. It was an excellent panel and led to this week's podcast, a discussion with Glenwood Springs Information Systems Director Bob Farmer.

Bob runs the Glenwood Springs Community Broadband Network, which has been operating for more than 10 years. It started with some fiber to anchor institutions and local businesses and a wireless overlay for residential access. Though the network started by offering open access, the city now provides services directly. We discuss the lessons learned.

Bob also discusses what cities should look for in people when staffing up for a community network project and some considerations when deciding who oversees the network. Finally, he shares some of the successes the network has had and what continues to inspire him after so many years of running the network.

Read the transcript from this show here.

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Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

In our experience, just about every community considering building a community network considers open access. They want to enable new choices for services and often would prefer the local government avoid directly competing with existing service providers, for a variety of reasons. However, we are only tracking 30 open access networks on our just-released Open Access resource page.

Many of the communities that start off enthusiastic about open access ultimately decide to have a single service provider (themselves or a contractor) to have more certainty over the revenues needed to pay operating expenses and debt. We believe this will change as the technology matures and more communities embrace software-defined networks (SDN) -- but before tackling that topic, we think it is important to discuss the meaning of open access.

On a regular basis, I get an email from one deep-thinking person or another that says, "That network isn't really open access." They almost always make good points. The problem is that different people embrace open access for different reasons - they often have different expectations of outcomes. Understanding that is key to evaluating open access.

How Many ISPs?

One of the key questions centers on how many providers a household is likely to be able to choose from. Various factors, including the network architecture and economics of becoming a service provider, will influence this outcome.

Some communities simply seek to avoid a monopoly network - they are focused on the idea of potential competition. For instance, we believe Huntsville's model and agreement with Google can be considered open access because any party could lease fiber from the utility to compete with Google. However, we believe the costs of doing so by using that network architecture make robust competition unlikely.

If Google is a strong competitor in Huntsville, they will likely not face significant competition from other ISPs on the utility fiber though AT&T and Comcast will still use their networks to compete. But in the event that Google is not a strong competitor, the door will be open to other ISPs to give people a better choice. It is extremely unlikely that this arrangement would give residents many choices for Internet access...

A key problem in improving Internet access has been ensuring residents and local businesses have high quality services. One means of ensuring high quality is via competition – if people can switch away from their Internet Service Provider, the ISP has an incentive to provide better services. However, the high cost of building networks is a barrier for new ISPs to enter the market - limiting the number of options for communities. Open access provides a solution: multiple providers sharing the same physical network.

Publicly owned, open access networks can create a vibrant and innovative market for telecommunications services. Municipalities build the physical infrastructure (fiber-optic lines, wireless access points, etc.) and independent Internet Service Providers (ISPs) operate in a competitive market using the same physical network. In this competitive marketplace, ISPs compete for customers and have incentives to innovate rather than...

At the end of March, city leaders across the state of Connecticut converged on a conference to discuss the deficiencies of Internet access and ways to move forward such as a regional network, municipal networks, and public private partnerships. Over the past year, the communities of New Haven, Hartford, and Manchester, have explored several of these possibilities. What pathway they choose depends in part on the outcome of the conference.

The Conference: A Long Time Coming

The conference High-Speed Broadband Infrastructure: A Toolbox for Municipalities took place the state capital Hartford, Connecticut, on March 23, 2016. The presenters, featuring the mayors of New Haven and Hartford, addressed the diverse needs of Connecticut’s communities.

And those needs are many. The Office of Consumer Counsel just released two reports on Connecticut’s connectivity. The first report describes the deficiencies of Internet access in Connecticut. It narrates many of the struggles small, local institutions face in trying to receive adequate Internet service from incumbent providers. The second report recommends a matching grant program for pilot projects based on lessons learned from other states’ programs. 

The conference and reports came out of an initiative called the CT Gig Project. Based out of the Offices of the Consumer Counsel and the Comptroller, the CT Gig Project encouraged communities to coordinate Requests for Qualifications (RFQ) to generate information from private providers about building a statewide, open access, gigabit network. (Chris spoke about the details of the CT Gig Project with Connecticut’s Consumer Counsel Elin Katz and the State Broadband Policy Coordinator Bill Vallee in Community Broadband Bits Episode #118.) In 2014, more than 40 communities joined the initiative that New Haven and Hartford spearheaded. The process ultimately brought the towns together, setting the stage for the conference, but it would...