This week on the Community Broadband Bits podcast, Christopher talks to Tanna Greathouse, a Boone, North Carolina, resident operating an online business, Your Favorite Assistant, from home. Tanna shares her struggle with the lack of connectivity options in the area and what it means to have to sign up for three expensive, overlapping services — DSL, satellite, and mobile — for unreliable, slow, and high-latency Internet connections.

Tanna and Christopher talk about the struggle to perform even basic cloud-based productivity work and how this struggle has been amplified by the coronavirus pandemic. They talk about what things might look like if there were more local Internet choice and how the rise of telework will likely change how large and small businesses operate in the future.

We’ve covered North Carolina’s efforts at local Internet choice many times before. Find our “Why NC Broadband Matters” podcast series, co-produced with NC Broadband Matters, on the Community Broadband Bits podcast index. Episode topics include the homework gap,...

We've written a lot about North Carolina's HB 129, the anti-competition law that prevents communities in the state from investing in broadband infrastructure. This week on the Community Broadband Bits podcast, Christopher dives deeper into the history of HB 129 with guests Catharine Rice, co-founder of NC Broadband Matters and project manager at the Coalition for Local Internet Choice, and Jack Cozort, a government relations consultant who has worked with the City of Wilson. In this first half of a two part conversation, Christopher and his guests discuss the years leading up to HB 129, which was passed in 2011, speaking frankly about the sway telecom lobbyists held over state legislators.

To start, Jack describes how Wilson decided to invest in its own broadband network Greenlight, after incumbent providers refused to partner with the city to upgrade the community. He goes on to explain how Wilson's decision led the regional broadband monopolies Time Warner Cable (now Charter Spectrum) and AT&T to advocate for legal restrictions on municipal broadband at the state legislature.

Catharine and Jack review some of the early bills ⁠— written by telecom companies and handed off to state legislators ⁠— that the monopoly providers introduced in an attempt to stop broadband competition. They share their involvement in those legislative fights and explain how difficult it was to counter the influence that the telecom industry had over politicians in both major parties. However, Catharine points out that there were also Democratic legislators during this time who defended local broadband authority and kept anti-...

We talked to residents of Mount Olive, North Carolina, about their struggle to get better Internet access and the importance of connectivity for their community. Listen to our conversations above, or read a summary below.

North Carolinians are fed up with slow, expensive, and unreliable Internet access. Communities across the state are seeking solutions, but are running into barriers, especially in rural areas.

The town of Mount Olive, home to about forty-six hundred people, is one such example. Only recently, after working with local Internet service provider Open Broadband, are they getting decent Internet access for residents and local businesses. 

Charles Brown, Town Manager of Mount Olive, told us about the challenges the community faced before Open Broadband came to town. Getting high quality Internet access to a regional airport located just outside of town was a priority for local leaders — it generates around $21.1 million in local economic impact — but after going to every big Internet provider in the area and reaching out to their congressional representatives, they couldn’t make it happen.  

It wasn’t until Brown and other town officials reached out to local Internet provider Open Broadband that they found a path forward. 

OpenBroadband was able to install towers on the town’s water tanks and connect the airport. They also worked with the town to set up free public broadband access in downtown Mount Olive — something that’s especially popular during the North Carolina Pickle Festival, which draws more than 30,000 people to the area each year.

Brown said:

Well, I think everybody is delighted with Main Street. We have the North Carolina Pickle Festival we hold the last weekend in April every year. So now we have the capability of having an app to show people where the pickle eating contest is or the pickle packing contest, or whatever events that are going on. They can pull up on their phone now on Main Street and know where those things are going on.

It’s not just the airport and the Pickle Festival that have benefited. Just outside Mount Olive is a local company focused on crop insurance. Owner Van Alphin Jr. described the frustration of...

“While most of us take a high-speed Internet connection for granted, many living in rural areas feel disconnected,” states North Carolina television station WRAL’s new documentary, “Disconnected,” which first aired on March 19.

The documentary features local officials, healthcare professionals, small business owners, and families from across the state discussing the importance of high-quality broadband access and the struggle to connect rural areas. Though “Disconnected” was recorded before the Covid-19 outbreak forced schools and businesses to close nationally, the ongoing crisis further emphasizes the necessity of getting all North Carolinians connected to affordable, reliable Internet access.

“Disconnected” was created with help from the Institute for Local Self-Reliance, the North Carolina League of Municipalities, and Google Fiber. Watch the documentary below or on the WRAL website.

A Tale of Two Cities

To illustrate the importance of connectivity for everything from education to healthcare, “Disconnected” takes viewers to two small North Carolina towns — one with high-speed Internet access and one without.

In Enfield, home to 2,300 people, businesses and residents alike struggle to get connected, and town officials face difficulties attracting new employers to the area. Enfield Middle S.T.E.A.M. Academy reports that about 60 percent of students don’t have Internet access at home. WRAL interviews one student’s family, which only has unreliable satellite connectivity. “It’s a lot of running around,” says Lashawnda Silver, the student’s mother. “If I don’t provide it for her, she’s going to lose out.”

Similarly, an Enfield health clinic says that most patients aren’t able to connect at home and even 40 percent of staff lack home broadband access. “It’s a barrier for their healthcare,” explains Mary Downey, Family Nurse Practitioner.

The city of Wilson is less than an hour south of Enfield, but it’s a world apart in terms of connectivity. Wilson's 49,000 residents have access to gigabit speeds over the city's reliable fiber network, Greenlight. We’ve...