It’s cold in our Minneapolis office this week, but two of our staff — Christopher Mitchell and Katie Kienbaum — are off enjoying mild January weather in North Carolina. They’re conversing with the good folks in three different communities, where they also met up with this week’s podcast interviewee, Alan Fitzpatrick, CEO of Open Broadband. 

Alan and Christopher have a practical conversation about what it’s like to be in the fixed wireless Internet access business these days. As they discuss, the model for today’s WISPs isn’t like it was in the past, which is one of the reasons fixed wireless companies such as Open Broadband are able to provide service so much more advanced. In addition to talking about technology, Alan touches on the birth of the company, some of their hardest challenges and how they overcome them, and he gets a little nostalgic remembering their first gigabit customer.

Learn more about Open Broadband at https://openbb.net/

Remember that Christopher, Katie, and the good people at NC Hearts Gigabit and the North Carolina League of Municipalities still have two more Let’s Connect! meetings set in the towns of Fuquay-Varina on January 29th and Jacksonville on January 30th. You can still make it as the meetings are in the evening.

Learn more about the Let’s Connect! meetings here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

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People in the North Carolina towns of Albemarle, Fuquay-Varina, and Jacksonville, are gathering together this week to discuss rural broadband. Our own Christopher Mitchell and Katie Kienbaum are meeting with residents along with representatives from the North Carolina League of Municipalities and NC Hearts Gigabit in the three towns across the state. Recently, in WRAL TechWire, reporter Chantal Allam shared an interview with Will Aycock, who heads up Wilson’s publicly owned broadband network.

Aycock described how Wilson’s Greenight Community Broadband had been developed to support the economic vitality of the community, while also providing other benefits. He also stressed that Wilson’s decision was significant for them and that each community needs to decide what’s best for their own needs.

In Wilson, he adds, the network has helped to spur a long list of economic development investments, including downtown revitalization and investment in the community’s corporate park. New jobs continue to spring up, while other nearby rural areas contend with losses. The local college has taken advantage of new technological training and programs that require gigabit connectivity. Additionally, the city’s other utility systems benefit from the advanced connectivity. “None of these accomplishments are because of Greenlight specifically, but rather Greenlight is part of a team both within the City and across the broader community that all work together to build our future,” says Aycock.

He and Allam also talk about plans that Wilson and Greenlight have to use the broadband network and fiber infrastructure to continue to advance. Smart city applications, innovative options for entrepreneurs, and more collaboration are all in the future for Wilson. Aycock described Wilson's future vision:

We see Wilson being a focal point for micropolitan smart city efforts that is not secondary to Raleigh-Durham, but rather a part of the North Carolina technology and innovation ecosystem. To make progress, we must think of each region of our...

Urban areas in North Carolina don’t have the same challenges obtaining high-quality Internet access as rural communities, but telephone and electric co-ops are taking more steps to change that imbalance. Cooperatives are filling gaps and finding opportunities where national ISPs don't see a high enough profit margin. Wilkes Communications/RiverStreet Networks and TriCounty Telephone recently merged to find those gaps and serve North Carolinians left behind.

Acquiring and Expanding 

In September 2018, TriCounty Telephone Membership Corporation merged with Wilkes Telephone Membership, the parent entity of Wilkes Communications and RiverStreet Networks. The cooperative also acquired Peoples Mutual Telephone Company and Peoples Mutual Long Distance Company, which took Wilkes into southern Virginia. 

When they added several other smaller companies, the cooperative continued to implement their strategy to bring broadband to rural communities without limiting themselves to one region. In addition to counties in central North Carolina, the cooperative now serves people along the north border, in a few south central counties, and in three counties far in eastern North Carolina that brush the eastern shore.

President and CEO Eric Cramer told the Journal Patriot in September that, where national ISPs turn away, Wilkes sees opportunity:

“Larger companies have abandoned these areas, so we think there is an advantage to grow there. A number of rural counties are looking to partner with companies like ours to help bring broadband like we’ve done here in Wilkes. .... These buildouts are much harder and take longer to produce results than acquisitions.”

Merging with TriCounty made sense because TriCounty had reached its potential due to size and scale limitations. TriCounty’s Vice President for business development Greg Coltrain recently told WNCT Channel 9 that the cooperative was considering the quickest way to bringing high-quality Internet access to rural North Carolina and achieve long-term success when they chose to merge with Wilkes:

"Our goal and our initiative is to find those areas, come up with an...

If you live in Alamance County, North Carolina, here’s your chance to share your Internet access experiences with your county leaders. The county asks that as many residents as possible take a few moments to complete their Internet Speed Survey. As the realization spreads that FCC data on where broadband is available is deeply flawed, local communities such as Alamance County are asking their residents to supply that data directly for a more accurate picture.

Finding the Holes

“We really need help from our citizens filling out this survey,” [Assistant County Manager Roy] Walker said. “This is the first step in determining where the Internet holes are in the county and what Internet speeds folks have. The results will be mapped and publicly available [in 2019] in anticipation that county leaders and service providers will better understand the Internet needs of our citizens. The hope is that this survey facilitates more Internet access solutions, more coverage, faster speeds, and increased competition.”

The survey is quick and simple, consisting of only four questions relating to the type of Internet access, speed, and how much folks would be willing to pay for high-quality connectivity. Residents can access the survey online, but a paper version also went to property owners along with their property tax bills in July. The county Tax Office and all libraries in the county have paper copies that residents can complete and submit.

Alamance

The county is considered part of the Greensboro-Winston-Salem-High Point Combined statistical area, sitting directly east of and adjacent to Guilford County. Within Alamance County, the city of Graham is the county seat. Approximately 159,000 people live in the county, the bulk of which reside in the three largest towns of Burlington, Graham, and Mebane. Beyond the three cities, many of the communities in Alamance County are small, rural towns. Most rural communities in the county contain fewer than 1,500 residents.

The County Planning Board is developing a Comprehensive Plan, and has discussed adding broadband and telecommunications as a priority. While...