Super-fast, reliable, and affordable Internet access is coming to residents living in public housing in Wilson, North Carolina. Greenlight, Wilson’s municipal network, recently began providing 40 Megabits per second (Mbps) for $10 per month to public housing residents -- about a quarter of the service’s original cost. All services from Greenlight are symmetrical, so upload speeds are just as fast as download speeds.

“Because of this partnership, more students will be able to be online in their homes and more adults will be able to take advantage of online job training and application tools…In addition, the partnership connects more customers to the community network, thereby increasing the return on the community’s investment,” said Greenlight general manager Will Aycock.

Partners For Progress

A new partnership between the US Department of Housing and Urban Development (HUD) and Wilson’s Public Housing Authority enables residents to receive discounted Greenlight services. HUD Secretary Julian Castro visited Wilson in October to discuss the importance of Internet access, indicating it is becoming a higher priority for the Department:

"We know these days that the Internet is not a luxury; access to it is really a necessity in this 21st-century global economy. And we want to make sure every single child in our nation has access to it… Our goal is that every single public housing resident have access to the Internet."

Residents receive a router at no cost from the Housing Authority, which oversees public housing in Wilson. Greenlight, the community's municipal fiber network offers speeds from 40-100 Megabits per second (Mbps). As a service of the City of Wilson, Greenlight emphasizes its commitment to fair pricing and providing a quality product. 

“One of Greenlight’s core principles is to enhance the quality of life for all residents, making high-speed internet available for everyone… It’s an important step in bridging the digital divide,” stated City Manager Grant Goings during the initial announcement event.

Low Income Programs Not Always This Good

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Throughout the October Broadband Communities Magazine conference, folks kept repeating this sentiment: some partnerships are smooth and others have rough patches. At the conference, we heard from several electric cooperatives who had partnered with other cooperatives to provide next-generation connectivity to their communities.

We specifically want to highlight the work of two North Carolina electric cooperatives: Lumbee River EMC and Blue Ridge Mountain EMC. They were both included in our report North Carolina Connectivity: The Good, The Bad, and The Ugly. Each co-op took the bold step of building a Fiber-to-the-Home (FTTH) network throughout sparsely populated regions. At the conference, we were able to learn first-hand about their experiences.

Despite the Distance: Lumbee River EMC & HTC

HTC Chief Executive of Marketing Brent Groome described how the two cooperatives collaborated despite being nearly an hour away from each other. Their work together has involved a commitment to similar values and dedication to improving rural communities. (Lumbee River EMC’s representative was unable to attend the conference as much of the service territory had suffered flooding from the recent hurricane.)

Lumbee River EMC’s entry into Internet service brought fiber connectivity to southeastern North Carolina. The co-op provides electricity to more than 50,000 members. In 2010, the USDA provided Lumbee River EMC with nearly $20 million in funding to install fiber. A state law, however, imposes certain restrictions on electric co-ops and USDA funding. The electric co-op had to find another company with the drive and expertise to provide Internet service.

HTC, also known as Horry Telephone Cooperative, may be far from Lumbee River EMC’s boundaries, but shares the same commitment to community. The electric co-op reached out to HTC in 2013 while completing construction of the FTTH network. Lumbee River EMC had reached out to three other telephone companies, but eventually landed on HTC. After working out an Indefeasible Right of Use (IRU), HTC set to work and signed up the first customer in 2014. Although at times the...

This is episode 226 of the Community Broadband Bits Podcast. Joining Christopher Mitchell are Will Aycock and Suzanne Coker Craig. They discuss the situation in Greenlight and Pinetops as well as the importance of connectivity during the recent hurricane. Listen to this episode here.

Suzanne Coker Craig: We just think it's phenomenally important to our town, to really the existence and survival of our town.

Lisa Gonzalez: This is episode 226 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. As many of our listeners know, in February 2015, the FCC issued an order that preempted restrictive state laws in Tennessee and North Carolina. The FCC's order allowed Greenlight, the municipal network developed by Wilson's electric utility, to expand its Internet access, telephone and video services outside of Wilson County. Pinetops, a small community of about 1300 residents, was connected soon after the FCC ruling and the community, its businesses and residents, finally received the high quality connectivity they needed to step into the 21st century. This last August, the order was reversed by the 6th Circuit for the US Court of Appeals. Wilson had to stop offering service to Pinetops or risk losing the exemption to the state law. In other words, stop serving Pinetops or the state would shut them down completely. In this interview, Chris talks with Will Aycock, Greenlight's General Manager, and later, Suzanne Coker Craig, a Pinetops business owner and town commissioner. Will describes a situation in the area, especially since the onset of Hurricane Matthew, which has hit Pinetops hard, and how Wilson found a way to continue to help its neighbor. Suzanne describes what it was like before the community had high quality services from Greenlight. She also describes how important the services are for the town, and how Greenlight has gone above and beyond to help the people of Pinetops. Now, here's Will Aycock, General Manager of Greenlight, and Suzanne Coker Craig, Pinetops' Town Commissioner and local business owner.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits Podcast. I'm starting off today talking with Will Aycock, General Manager of Greenlight, the municipal fiber...

The town of Pinetops, North Carolina, has a six-month reprieve.

On October 20, the Wilson City Council voted to continue to provide telephone and Internet access to customers outside of Wilson County, which includes Pinetops, for an additional six months at no charge. As we reported earlier, the City Council had been backed into a corner by state law, which would force them to discontinue Wilson’s municipal Greenlight service, or risk losing their exemption entirely.

In August, the Sixth Circuit for the U.S. Court of Appeals reversed the FCC decision to preempt North Carolina’s state law that prevented Greenlight from serving nearby Pinetops. When Hurricane Matthew struck Pinetops, however, the Wilson community could not fathom piling yet another burden - lack of high-quality Internet access - on the struggling rural community.

"We Cannot Imagine..."

After examining the law and reaching out to state leaders, Wilson’s elected officials chose to provide services at no charge while state legislators work to change the current harmful state law. Once again, a community that offers publicly owned connectivity proves that there is more to the venture than profit. From a Wilson press release:

"Our broadband utility has always been about bringing critical infrastructure to people, improving lives and communities,” said Grant Goings, Wilson City Manager. “We cannot imagine being forced to disconnect people and businesses that need our services. We are thankful that, in partnership with our phone service provider, we have identified a way to keep folks connected while Rep. Martin and Sen. Brown work to fix this broken State law."

For more on the situation in Pinetops, read about how high-quality Internet has improved economic development and how the Vick Family Farm, a large local employer, depends on Greenlight for operations. You can also hear from Suzanne Coker Craig, a local elected official and business owner, who...