Tag: "local"

Posted July 10, 2015 by phineas

The city of Morristown, Tennessee received more positive economic news recently when Sykes Enterprises, a global company that operates in more than 20 countries, announced plans to open a call center in an abandoned big-box store and connect to the city’s municipal network, FiberNet. Sykes estimates that the call center will employ up to 500 workers over the next three years, the large majority of which will come from the Morristown community. 

In Morristown, Sykes will join Oddello Industries, a furniture manufacturer, and the Molecular Pathology Laboratory Network, a personalized health firm – other companies that have cited the fiber network as an important part of their decision to locate facilities in the city of 30,000 people. 

According to the president of the Morristown Chamber of Commerce, Marshall Ramsey, the existence of FiberNet played a role in attracting the 50,000-plus employee firm to Tennessee: 

For Morristown to be able to have a local provider and a secondary provider in AT&T with a gig gives us that redundancy that most companies can’t get elsewhere in the country. 

FiberNet is operated by Morristown Utility Systems, the publicly owned electric and water utility. It began offering gigabit Internet speeds in 2012, though it has served local businesses since 2006. 

This is the second time in two months WBIR – Morristown’s NBC network – has run a story about FiberNet. In May, the station covered the way in which the municipal fiber network has stimulated economic development by increasing competition between service providers. When FiberNet upgraded its network to provide gigabit speeds, the incumbent telephone company in Morristown, AT&T, responded with some upgrades of its own. Morristown is one of a select few cities to have multiple gigabit-offerings, along with neighboring Chattanooga, Tennessee.  

Chris interviewed General Manager and CEO of FiberNet, Jody Wigington, in 2013 to discuss the municipal network’s deployment...

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Posted July 9, 2015 by lgonzalez

Next Century Cities, a nonpartisan coalition of 100 communities working to expand Internet access, recently published "Connecting 21st Century Communities: A Policy Agenda for Broadband Stakeholders." This resource brings together timely research, best practices, and examples of successful approaches from around the U.S. and the world - all focused on encouraging ubiquitous Internet access for all. Chris Mitchell, Director of the Community Broadband Networks Initiative and the driving force behind MuniNetworks.org, serves as Next Century Cities' Policy Director.

From the report:

This Policy Agenda offers policies that will move communities in the direction of fast, affordable, and reliable Internet access available to all. Expanding high quality Internet access in a community, whether large or small, can yield a multitude of benefits for residents—from improved health services, to new opportunities for small businesses, to higher property values, to a stronger local economy.

The policy agenda addresses five key stakeholder groups:

  • Local Government
  • State Government
  • Federal Government 
  • Philanthropy
  • Community

Within each category, the report offers ways to optimize stakeholder participation and maximize their impact. This policy agenda provides information on a number of other resources so is an excellent starting point for any community leader interested in learning more about improving local connectivity. You can obtain the report online at the Next Century Cities website or download the printer friendly PDF below.

Posted July 9, 2015 by lgonzalez

Next Century Cities, the nonpartisan coalition of 100 communities across the country, recently announced its new publication, "Connecting 21st Century Communities: A Policy Agenda for Broadband Stakeholders." ILSR's Christopher Mitchell serves as the Policy Director for Next Century Cities.

This policy agenda covers a wide array of topics at the federal, state, and local level. Each recommendation aims to move communities closer to ubiquitous Internet access. Suggestions include smart municipal codes, research techniques, and ways to empower citizens. In addition to establishing a detailed road map, the agenda provides real-world examples from the U.S. and elsewhere. This document is comprehensive, bringing together a large volume of the best information from multiple sources.

From the Next Century Cities Press Release:

“In the 21st century, Internet access has emerged as more than just an information superhighway – it has become critical infrastructure — connecting citizens, businesses, and communities alike to new opportunities,” said Deb Socia, Executive Director of Next Century Cities. “This new policy agenda from Next Century Cities is designed to give communities across the country a guide for how leaders from all levels of government, as well as other stakeholders, can work together to make tangible progress in creating the broadband infrastructure needed today.”

You can also download the PDF version for a more printer friendly document.

Whatever format you choose, Next Century Cities' new policy agenda is a must for your library.

Posted June 30, 2015 by lgonzalez

Burlingtonians love their municipal network. We have reported in the past that, prior to the sale of the network to Blue Water LLC, a group of locals organized to create the KeepBTLocal cooperative. Recently, the organization reaffirmed its commitment to purchase the network when it goes up for sale, a condition of the Blue Water LLC transaction.

A customer satisfaction survey in April revealed that BT customers are more than twice as satisfied with their provider as those obtaining service from competitors. The VTDigger reported survey results:

· 87% customer satisfaction with BT’s Customer Service;

· 24% of customers chose BT’s services after being recommended by a friend or family member; and

· General impression of BT by non-BT customers saw a 10% “positive” increase over their 2014 impression.

The survey also reported that customers with other providers were 40% satisfied with their service.

BT offers 150 Mbps for $55 per month and gigabit service for $85 per month or $70 per month with a 12 month contract. All speeds are symmetrical.

It has been a long road for BT after prior city leadership covered up years' worth of cost overruns creating serious financial difficulties for the community. Eventually, CitiBank filed suit to recover the $33 million Burlington owed. The two settled and Burlington eventually transferred ownership to Blue Water with the city still leasing. The ultimate goal for the city is to sell the network. Enter KeepBTLocal.

According to a June VTDigger article, the coop has been working with a former telecommunications industry executive now working as a consultant. They are developing business and acquisition plans to purchase the network when it goes up for sale within the next few years.

Andy Mortoll, Chair of the Board of KeepBTLocal told VTDigger:

“It’s just so important for so many of us in Burlington to keep Burlington Telecom a local,...

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Posted June 26, 2015 by lgonzalez

In Idaho, Ketchum appears to have abandoned its flirtation with a municipal fiber optic network, choosing instead to lay conduit as a way to encourage private investment. The decision is an interesting result that suggests incumbent Cox Communications has considerable power over local decision making.

Readers may recall how in May 2013 the local broadband advisory committee booted Cox representatives off the roster. Residents began to receive telephone calls which amounted to push polls from the incumbent cable provider; the then-Mayor would would have none of that. Even though communities leaders had not stated they were considering a municipal network, they were put off by Cox's underhanded approach.

Since then, the administration has changed and it appears this time Cox has successfully shanghaied the decision. Cox is back on the committee establishing a plan and pressing for the result we would expect. From a Mountain Express article:

Guy Cherp, vice president of operations for Cox Communications, was part of the strategic planning committee. He said the group concluded that the city should not become a public Internet provider, as the cost would be exorbitant and high bandwidth is not needed by most Wood River Valley businesses. Those who desire it, he said, can pay for private installation—and several local businesses do.

Ketchum’s Internet service is as good as it is anywhere, Cherp said—speaking to the 2013 Magellan report, which stated that traditional broadband users complained of inconsistent speed and reliability, as well as slower service during peak Internet times.

“The notion that Ketchum is lagging behind, we don’t see that,” he said.

In May, voters passed a water revenue bond to replace the city's old and leaking Springs water line. Certainly this need also influenced community leaders' decision to forego investment in a fiber network. The city will install conduit in the open trench when that line is replaced. Recently, City Council approved $7,000 to install conduit in open trenches resulting from construction under two main...

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Posted June 23, 2015 by lgonzalez

When we talk to municipal network leaders about lessons learned, they often tell us that marketing is an area where they feel a particularly vulnerability. Whenever we see a great piece of marketing from a municipal network, we like to share it.

When Longmont rebranded its FTTH network under the name NextLight, they released this awesome video. Check it out!

Posted June 18, 2015 by lgonzalez

In a recent Boston Globe Opinion, Dante Ramos notes that Boston has a reputation as a technology hub. When seeking options and affordability, however, Ramos recounts the successful approach of Lafayette, Louisiana:

Today, the top broadband speeds advertised to residential customers in Boston are about one-ninth of what’s available in Lafayette. A municipal network in Boston isn’t inconceivable; the fiber-optic network now connecting scores of government facilities could theoretically become the spine of a citywide system.

Ramos acknowledges the challenges Boston would face if it were to take up such a project, but he also notes that it was no small feat for Lafayette. The economic development gains have more than justified the investment:

Half a decade later, though, the benefits have come into view. A company serving an active Louisiana film industry can use the Lafayette network to transmit massive quantities of digital footage. Employees of a major jewelry manufacturer in town can get medical advice remotely without having to go in and out of a highly secure plant. And the presence of the network is shaping investment decisions in subtle ways.

Ramos shares the story of his encounter with the owner of a local Internet consulting firm who chose the company data center location because it was within the LUS Fiber service area. He also valued the network's speed, reliability, and quality customer service.

Lafayette's network has also continually drawn in new employers, including three high tech companies in the fall of 2014. Along with those approximately 1,300 well paying positions come the multiplier effect on the local economy.

Ramos' piece inspired a letter to the Globe from Art Gaylord and Dan Gallagher, Chairman of the Board of Directors and Senior Consultant respectively, from OpenCape. The two find inspiration in the story of Lafayette but lament what they see as a lack of enthusiasm in the Cape Cod region.

The 350-mile OpenCape network was developed...

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Posted June 15, 2015 by lgonzalez

Athens, Tennessee, has struck a deal with Chattanooga's EPB and the Volunteer Energy Cooperative (VEC) that could facilitate the city's interest in a municipal fiber network. According to the Times Free Press, the Athens Utility Board (AUB) hammered out the final agreement earlier this month.

AUB is leasing fiber from VEC that carries a gigabit signal from EBP to the AUB system.

According to the article, AUB has explored the prospect of developing their own fiber network as early as November 2013 and now offers Internet access to one business in a local business park. AUB General Manager Eric Newberry told the AUB Board that they plan to approach other local businesses to set up additional commercial accounts. They plan a slow buildout and urge local businesses, many of them clamoring for a reliable connection, to be patient as they take next steps.

Athens is part of the Chattanooga-Cleveland-Dalton area in the southeast corner of the state and home to around 13,500 people. In March, the City Council voted unanimously to pass Resolution 2015-11 supporting local authority for telecommunications. [See the PDF of the Minutes p.1]

Thusfar, the investment has cost $58,258.69 for labor, materials, and equipment. The Board had budgeted $100,000 for the project.

Posted June 11, 2015 by lgonzalez

Last summer the community of Brentwood began working with Sonic.net in a plan to use publicly owned conduit for a privately owned fiber network. Earlier this month, the partners celebrated completion of part of that network and officially lit-up the first residential neighborhood served by Sonic.net's fiber gigabit service.

The Mercury News reports that residents are much happier with the new Internet service provider than they were with incumbents Comcast and AT&T:

"I had no lag, no buffering, no waiting -- it almost feels like the Internet's waiting on you, rather than you waiting for the Internet," said Brentwood resident Matt Gamblin, who was one of the first residents to sign up for the service. "The hardest part about the process was canceling my old Internet."

Brentwood began installing conduit as a regular practice in 1999; the community adopted the policy as a local ordinance, requiring new developers to install it in all new construction. The city has experienced significant growth and the conduit has grown to over 150 miles, reaching over 8,000 homes and a large segment of Brentwood's commercial property. As a result, they have incrementally developed an extensive network of fiber ready conduit. 

As part of their agreement with Sonic.net, Brentwood will save an estimated $15,000 per year in connectivity fees because the ISP will provide gigabit service at no charge for City Hall. Sonic.net will fill in gaps in the conduit where they interfere with network routes. In school jurisdictions where 30 percent or more of households subscribe, public schools will also get free Internet access. (We have grave concerns about the impact of only extending high quality Internet access to schools where households are better able to subscribe to Internet access at any price point.)

City officials hope to draw more of San Francisco's high tech workforce to town. Over the past two decades of population growth, the city has prospered but community leaders want to diversify:

Officials don't expect the population growth to stop anytime soon, but they also don't want to rely too heavily on property tax revenues and risk having budgetary shortfalls during a...

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Posted June 10, 2015 by lgonzalez

Communities all over Colorado have voted to reclaim local authority during the past year. Even though elected officials in Fort Collins are exploring the municipal network option, the City Council has yet to present the question to voters. Editors at the local news outlet, the Coloradan, recently expressed their support for a municipal broadband network, urging community leaders to let voters decide.

The Editorial Board focuses on the benefits Fort collins can expect from increased economic development, telemedicine capabilities, and relieved congestion from telecommuting. They see Internet access as one of the essential services cities provide such as water and electricity. The Editorial Board notes that city leaders have already budgeted $300,000 to create a strategic plan that includes community broadband.

The Board acknowledges that there are many unanswered questions - funding, cost, motivation for a deployment. Yes, questions need to be answered along the way, but it is time to move forward:

One hurdle is a 2005 state law that bans municipalities from starting their own telecommunications service, however, either a local vote or a federal waiver could override the law.

The time is now to sidestep the ban and approve municipal broadband.

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