Tag: "charter"

Posted April 13, 2017 by lgonzalez

When a community is plagued with poor connectivity, it impacts residents, businesses, schools, and government. Several entities within a community sometimes band together to explore solutions. In Grand Island, New York, the Town Board and the School District are pooling resources in search of possibilities.

Chronically Slow

The town entered into a contract for Internet access with Time Warner Cable, which was purchased by Charter Communications; the company now serves the town under the name “Spectrum.” According to Town Supervisor Nathan McMurray, he’s measured speeds in Town Hall, which dip as slow as 5 to 10 Megabits per second (Mbps). The cable provider claims that its speeds are 50 Mbps. "I can't find anyone who has had 50 Mbps, the fastest I've seen is 25," said McMurray. "Every week I receive screenshots from people complaining."

Grand Island (population approximately 21,000) is in the Niagara River and considered part of Erie County. The county is at the western border of the state with Canada; Buffalo is the nearest American urban center.

A Middle Mile Partnership?

The town and the school district have commissioned a feasibility study to examine the idea of investing in a publicly owned fiber-optic line through the middle of the island. The city hopes the investment will encourage more providers to move into the area and build out last mile infrastructure to serve the community.

School district representatives mentioned that they are satisfied with the service the schools now receive from the Board of Cooperative Educational Services, but are in interested in the benefits of owning the infrastructure:

"By building their own infrastructure (the school district) will have at least as good as service as they do now, but they will own the lines," said McMurray of the potential for a partnership. "And by leveraging the power of the schools the municipal infrastructure will benefit as well. By involving the school this puts this into the realm of possibility."

Schools are able to use federal E-rate funding to build fiber-optic infrastructure. Partnerships like this - between school districts and local government - have facilitated municipal network projects in other communities. Schools in ... Read more

Posted March 21, 2017 by lgonzalez

Even though they don't have to chip in any local funds, the town of Shutesbury, Massachusetts, rejected Charter’s proposal to build a hybrid fiber coaxial network in their community. They don’t consider the proposal a “good long-term solution to bring broadband to our town" and prefer to build a publicly owned fiber-optic network for future-proof technology, provider accountability, and local control.

You Get What You Pay For

Unlike Charter’s proposal to serve only 96 percent of the homes in the community, the town made a commitment to include all members of the community some time ago. Charter would not extend its proposal to include about three dozen properties that are further out unless the town committed to providing funds above and beyond what the state offered to provide as part of the proposal. Board of Selectmen Chair Michael Vinskey went on to tell MassLive that Charter would not commit to a specific cost for extending a network to those additional homes.

In the words of Vinskey, committing to such an ambiguous arrangement, “would not be fiscally responsible.” No kidding.

Shutesbury authorized spending for a Fiber-to-the-Home (FTTH) network once already. In 2015, folks at the annual Town Meeting voted to approve $1.7 million in bonding to pay for the infrastructure. They’ll take another vote this May for the debt exclusion authorization, as required by state law.

Community leaders estimate deployment to every property at approximately $2.57 million. Their share of the state grants that are to be distributed by MBI come to $870,000 for construction and professional services. Like the community of Leverett, Shutesbury intends to use a modest property tax increase to fund the infrastructure investment. 

A basic subscription for Internet access at speeds higher than those proposed by Charter would cost approximately $75 per month and would not include video services but would include Voice over IP (VoIP) services. A number of the local communities in the western Massachusetts region have dealt with sub-par telephone services due to aging infrastructure.

Shutesbury wants... Read more

Posted March 7, 2017 by lgonzalez

In Wisconsin, Sun Prairie Utilities (SPU) and TDS Telecommunications Corp. have signed a letter of intent (LOI) for the sale of the city’s municipal network to the Chicago-based telecommunications company. The parties plan on having a final deal hashed out and concluded by the end of March.

 TDS Plans For Growth

According to Sun Prairie Mayor Paul Esser, approximately 700 homes are connected to the SPU network, leaving 12,000 households left to be hooked up. TDS has expressed a desire to accelerate the Fiber-to-the-Home (FTTH) expansion, in keeping with its recent growth strategy.

 “We plan to expand the network to launch 1 Gigabit broadband speeds, as well as phone service, and our industry leading IPTV solution, TDS TV, to residents,” [Drew Petersen, vice president of external affairs and communications at TDS] said. “For businesses, we would look at providing dedicated fiber connections and our hosted VoIP phone solution, TDS managed IP Hosted.”

TDS has also recently acquired Interlinx Communications and its subsidiary Tonaquint Networks in southern Utah.

Sun Prairie Residents, Businesses Not Happy With Incumbents

About a year ago, we learned that an FTTH pilot project had experienced incredibly high demand: 54 percent of households in the pilot area requested the service. It was a good problem to have, but perhaps the community's leaders got cold feet. The demand for high-quality Internet access is strong in Sun Prairie where residents are fed up with poor service from Charter and Frontier. Enter TDS.

What The Future Holds

Will TDS be able to do a better job? Will TDS maintain the assets or sell out to some other behemoth like Comcast? Time will tell. Whether or not TDS will encourage the current providers to improve services or just offer another poor option to the people of Sun Prairie remains to be seen.

On the plus side, if Sun Prairie had not chosen to make any investment in Internet... Read more

Posted February 22, 2017 by christopher

One of the most recurring complaints about cable television is the bundles - people resent having to pay for channels that they do not watch. Especially when those cable prices go up consistently. The cable companies tend to absorb most of the blame and anger for this model, but they aren't entirely responsible.

To explain how the cable industry works, Public Knowledge Senior Counsel John Bergmayer joins us for Episode 241 of the Community Broadband Bits podcast. We talk about overlapping monopolies, market power, and how the cable companies themselves are somewhat imprisoned by content owners. 

As fits with our focus, we also talk specifically about how smaller firms (which includes all municipal networks) are particularly harmed by the status quo and even more harmed by the ongoing consolidation of the largest cable companies becuase they then have far greater negotiating power. 

Read the transcript of the show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 30 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

Posted January 3, 2017 by lgonzalez

Ellensburg’s fiber-optic Institutional Network (I-Net) already saves public dollars. Soon the town will also create opportunities for local businesses to obtain better connectivity via the publicly owned infrastructure through a new pilot program.

Time To Go Public

Three years ago, Ellensburg, Washington, chose to sever ties with Charter Communications when the national Internet Service Provider (ISP) decided it would charge $10,300 per month for municipal connectivity it had previously supplied in exchange for access to the public rights-of-way.

The community already owned and operated municipal electric and natural gas utilities, so a foray into managing an I-Net was a sensible task. After considering the math, they quickly realized deployment would pay for itself in about eight years when compared to the exorbitant rates from Charter. They also didn't know if Charter would raise rates again in the future or if there may be other issues with control of a network they depended on for municipal communications.

Onward And Upward

Ellensburg has been independent of Charter since 2014 and now they are taking the next logical step - offering services to local businesses. There is excess capacity on the existing fiber network that Energy Services would like to lease out in order to generate revenue and learn more about providing services to the public.

At a recent City Council meeting, Energy Services Director Larry Dunbar discussed the proposed pilot project. “A pilot project is the right thing to do if council wants to proceed because we really just don’t know,” Dunbar said. “We haven’t done this before.”

The city will receive a 2017 Distressed County Sales and Use Tax Infrastructure Improvement Program grant. The funds, focused on rural areas, are to be used for improving infrastructure projects; Ellensburg will receive approximately $169,000. Thirty-four connections to local businesses will cost $37,800 and will produce an estimated $16,300 in annual revenue.

In addition to using the grant funds to expand the fiber-optic network, Ellensburg plans to establish a fixed wireless network.

Posted September 13, 2016 by lgonzalez

When the Rochester Post-Bulletin published Christopher Mitchell’s opinion piece in August, it wasn’t only because he is an expert on municipal networks. Christopher’s interest in all things geeky started in Rochester - he went to Rochester Mayo High School.

A Budding Idea

For the past few years, various elected officials, and member of the community-at-large have expressed dissatisfaction for services offered by incumbent Charter Communications. In addition to poor services, City Council members have faced complaints from constituents about awful customer service. Over the past year, the community began showing that they will not abandon the idea of publicly owned Internet infrastructure.

The city, home to the world-class Mayo Clinic, is a hub of healthcare discovery. As medical technology becomes more intertwined with fast, affordable, reliable connectivity, Rochester’s expensive and lackluster incumbent Internet providers are showing that they just aren’t cutting it.

Local Support And Early Analysis

In June, the Post Bulletin Editorial Board published their support for a review of the options:

We'd encourage the council and Rochester Utilities Board (RPU) board to make every effort to explore the costs and benefits of installing municipal broadband Internet services as a way of ensuring our community stays effectively connected to the world around it.

Considering Rochester's economic dependence on science and technology, having access to the highest speeds possible is crucial to the city's future. Unfortunately, existing services lag behind those being offered in other cities, putting Rochester's businesses and residents at a competitive disadvantage.

Many questions and concerns remain, but finding answers is the best way for the city to make sure it is serving the needs of its constituents to the fullest.

RPU staff consulted experts as it investigated options and... Read more

Posted August 26, 2016 by alexander

The Columbus, Ohio suburb of Dublin is home to Dublink, a fiber-optic network that serves local businesses, schools, and community anchor institutions. Dublink brought new jobs and research opportunities to the local economy while saving local institutions hundreds of thousands of dollars per year. 

Just recently, Dublin City School District and City of Dublin struck a deal to allow public schools to use the network. Now, residents want Dublink to deliver high-speed access to their homes. 

Residents Want The Benefits, Too

This spring, Dublin residents expressed their discontent with incumbent Internet service providers (ISPs) Charter Communications and AT&T at two packed meetings. Doug McCollough, Dublin’s Chief Information Officer (CIO) summarized local sentiments in a memo to the City Council in April. In the memo and in a Columbus Business First article, McCollough downplayed the idea that the city would operate a network itself, but noted a growing impatience in his community:

"We are a city and should not be competing against telecom carriers, (but) the patience for that message is running out. Our residents want broadband service in their home for a reasonable price – now."

Extensive, compelling public discussions on the social network Nextdoor and in an online forum facilitated by resident group Dublin Broadband encouraged city officials to take up the issue at a larger public meeting in April. Community enthusiasm led to the addition of three more meetings in July, August, and September. The next step will be to survey residential Internet needs and to gather information from the Department of Commerce and... Read more

Posted July 5, 2016 by christopher

In celebration of Independence Day, we are focused this week on consolidation and dependence. At the Institute for Local Self-Reliance, we are very focused on independence and believe that the consolidation in the telecommunications industry threatens the independence of communities. We doubt that Comcast or AT&T executives could locate most of the communities they serve on a blank map - and that impacts their investment decisions that threaten the future of communities.

So Lisa Gonzalez and I talk about consolidation in the wake of Google buying Webpass and UC2B's partner iTV-3 selling out to Countrywide Broadband. And we talk about why Westminster's model of public-private partnership is preferable to that of UC2B.

We also discuss where consolidation may not be harmful and how the FCC's order approving the Charter takeover of Time Warner Cable will actually result in much more consolidation rather than new competition.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 18 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Fifes and Drums of the Old Barracks for the music, licensed using Creative Commons. The song is "Cork Hornpipe."

Posted July 1, 2016 by alexander

On June 7th, Bar Harbor residents voted against funding the first $50,000 of a $100,000 engineering study for a fiber network to connect municipal facilities. A contentious 47-57 vote at the annual town meeting erased the Capital Improvement Program (CIP) from the annual budget, postponing progress on potential publicly owned Internet infrastructure. 

Decision Leaves Locals Stranded

The town is still clinging to hopes that it can arrange a new agreement with incumbent provider Charter Communications, who owns the majority of fiber on Mount Desert Island, where the city is located. The franchise agreement, inherited by Charter Communications when it merged with Time Warner Cable, expired in 2014. Negotiations on a new agreement appeared to have stalled when Charter wanted to begin charging the town access to incumbent fiber. In the prior agreement, municipal use of fiber to municipal facilities was a service included without an additional fee.

Bar Harbor officials are finding themselves in the same position as other communities similarly situated. After years of dependence on incumbent infrastructure connecting city buildings as part of franchise agreements, incumbents are now trying to squeeze as much as possible out of that dependence. Time Warner Cable tried the same strategy in Martin County, Florida, but the community invested in its own fiber-optic network and is now saving millions.

Apparently, Bar Harbor's leadership was split over the decision to include the funds for the study in the budget. During the budget process, the Warrant Committee took several close votes on whether or not to include the funding. Ultimately, the entire community decided that they prefer to maintain a balance in their CIP fund.

Mount Desert Islander reported on the June 7th vote

“'A majority of the council thinks it’s prudent to have some money in the account in case things change with our agreement," [Councilor] Stivers said.

Preliminary Study Lighting the Way

A 2015 preliminary study evaluated the possibility of Bar Harbor building a fast... Read more

Posted June 30, 2016 by Scott

Saratoga Springs, New York (pop. 5,600 28,000), has launched a Smart City Commission, whose mission is to enhance telecommunications and help the city become a leader in high-speed Internet service.

The startup of the Smart City Commission, which held its first meeting in March, comes as Saratoga Springs pursues becoming a model Intelligent Community. City leaders have determined that the best way to acheive Intelligent Community status, is to join Next Century Cities (NCC), and to adopt the organization's six guiding principles:

  1. High-speed Internet is necessary infrastructure.
  2. The Internet is nonpartisan.
  3. Communities must enjoy self-determination.
  4. Broadband is a community-wide endeavor.
  5. Meaningful competition drives progress.
  6. Collaboration benefits all.

The Commission’s members include chief information officers from the city, library, hospital, school district, as well members of the city’s convention and tourism bureau, the Chamber of Commerce and local business community.  

Learning From Other Communities

“It’s something I had been thinking about for about two years,” City Finance Commissioner Michele Madigan told us, speaking about the Smart City Commission. A key task of the Commission will be to “fill out the questionnaire to ICF [Intelligent Community Forum] and develop a road map to becoming a Smart City,” she told us. “It seemed the best way to move forward on this project was to get a core group of stakeholders involved from the city.”

Membership in NCC will allow Saratoga Springs access to a network of knowledge from other cities that have the same desire to bring ubiquitous high-quality Internet access to their communities. The Intelligent Community Forum is a worldwide association of cities and regions dedicated to helping communities use information and communications technology to, among other things, address social problems and enhance the economic quality of local life. 

Goal: Gig Speed, Wi-Fi For Now

Currently, Saratoga Springs has a franchise agreement with Charter Communications (formerly Time Warner Cable) with the ISP providing maximum Internet access speeds of 30 Megabits per second... Read more

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