Tag: "tennessee"

Posted September 18, 2013 by christopher

Chattanooga's EPB Fiber, a municipal FTTH system owned by the city's electric power board, has dramatically lowered its prices for the gigabit connection and increased all Internet speed tiers.

The slowest connection you can get from EPB Fiber is 100 Mbps symmetrical - and it comes at the same price that most cable tiers start at for much slower connections - $58/month. Want a gig? That is now $70/month. Here is the announcement:

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The Washington Post covered the story, including several quotes from me.

DePriest tells me that EPB's fiber network is "a great profit center." In the four years the service has been active, the utility company has increased its mid-tier speeds three times — from 15 Mbps to 30 Mbps, from 30 Mbps to 50 Mbps and now from 50 Mbps to 100 Mbps. About 2,500 elite users will enjoy 1-gig speeds by the beginning of October.

Phil Dampier has more coverage at StoptheCap.com, including an analysis of AT&T and Comcast competition.

AT&T charges $65 a month for 24/3Mbps service — its fastest — with a 250GB monthly usage cap, currently not enforced. For $5 more, EPB customers get 1,000/1,000Mbps with no usage limits or overlimit fees.

A recent article in the Chattanoogan noted that Chattanooga had surpassed 50,000 subscribers and was on path to surpass Comcast in subscriber base locally.

Mr. DePriest said Comcast had some 122,000 customers on the EPB grid when EPB launched its rival program. He said Comcast is down to around 75,000 and will likely drop to around 60,000 next year....

Posted August 29, 2013 by dcollado

Located in the northeast corner of Tennessee, Morristown Utility Systems (MUS) offers gigabit broadband throughout a region that covers 30,000 residents and businesses. I recently spoke with MUS General Manager and CEO, Jody Wigington, about FiberNET’s progress and he had much to report, starting with over $5 million in cost savings for local businesses, residents, and the local government itself.

Asked about cost savings to Morristown’s city government, Wigington pointed to $840,000 in total savings from a smart meter program - a combination of lower annual power consumption and operational efficiencies. Another $20,000 in annual savings is due to the county not having to pay out-of-town IT contractors to maintain its network because the required expertise can now be found locally thanks to MUS’s dedicated network specialists.

Morristown businesses and residents are also saving, to the tune of $3.4-million annually thanks to FiberNET’s introduction of lower prices in the local broadband market. That’s $3.4-million, every year, which can be spent locally rather than being siphoned out of the community to corporate shareholders.

In terms of revenue, FiberNET generated $8.6-million during the most recent fiscal year and is projected to generate $8.8-million during the current one. FiberNET's solid financials have translated into increases in MUS’s payments in lieu of taxes (PILOT) to the city, which now amount to $350,000 per year, up from $150,000 in 2010. FiberNET’s strong financial performance resulted in MUS becoming cash flow positive just two years after launch, and net income positive after five years. Both of these key milestones were reached significantly quicker than initially projected.

MUS FiberNET’s impact on economic development is also notable. Oddello Industries, a contract furniture manufacturer that relies on FiberNET for its communications, recently announced a $4-million expansion in Morristown, resulting in 228 new jobs. Oddello CEO, Tom Roberts, cited “reliable utilities” among the reasons for investing in Morristown. This growth is part of a larger trend for Oddello, which has grown its Morristown presence from 35 to 415 employees in just the past year. 

Another sign of FiberNET’s impact on economic development is the recent decision by Molecular...

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Posted August 13, 2013 by christopher

Chattanooga's EPB Fiber is the highest profile community network in the U.S. It was the first network in the nation to offer a symmetrical gigabit tier to every last address in the community. On today's Community Broadband Bits podcast, Danna Bailey joins us to discuss the network.

Danna Bailey is EPB's Vice President of Corporate Communications and has long helped behind the scenes to keep our site informed of Chattanooga's progress. We talk about why Chattanooga built the network and the role of the stimulus award for smart grid in expediting the build out long after the project had started.

We also talk about job growth - both large firms and small entreprenurs locating in Chattanooga while citing the community fiber network as a big part of the reason.

The conversation updates the Chattanooga case study we published last year. Chattanooga remains far ahead of its business plan and is doing very well financially. Read all the stories we have published about Chattanooga here.

Read the transcript from this episode.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 25 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Break the Bans for the music, licensed using Creative Commons.

Posted July 27, 2013 by lgonzalez

Tullahoma's network, LighTUBe, continues to bring new services to residents and business customers, including smart metering and gig service. LighTUBe has increased Internet speeds without raising rates five times since 2008. Now, LighTUBe offers 'TV Everywhere' to subscribers.

The Tullahoma New reports:

TV Everywhere allows customers to watch content on mobile devices such as iPads and smartphones, according to communications specialist Chelsea Adams.

“What’s even better is that there is no additional cost to LightTUBe customers for using this service,” she said.

To sign up for the TV Everywhere option, LightTUBe customers should log into the TV Everywhere website at www.watchtveverywhere.com, register as a user with information provided on their monthly LightTUBe statement, and an activation link will be emailed to them.

Additionally, LightTUBe customers can register up to four user accounts to use with their TV Everywhere accounts, according to Adams.

You can listen to the story behind LighTUBe in Episode #54 of the Community Broadband Bits podcast. Chris interviewed Brian Skelton, General Manager of the Tullahoma Utilities Board, about the network and the benefits it brings to the community.

Posted July 9, 2013 by christopher

For our 54th episode of the Community Broadband Bits podcast, we are back in Tennessee to interview Brian Skelton, General Manager of the Tullahoma Utilities Board. They built the network in 2008 and have weathered the tough economy, meeting the business plan while greatly benefiting the community.

This is a particularly content-rich interview, covering the importance of non-gimmick pricing, benefits to schools, local programming, and why they decided to become a gigabit community.

They haven't increased prices of the Internet or telephone service even though they have increased speeds five times for subscribers and added new telephone features. Despite facing tough competition and deep discount pricing, Tullahoma has experienced extremely low churn, which itself is a sign of how valued the service is. You can read our historic coverage of Tullahoma here.

Read the transcript from this show here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 30 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Posted July 1, 2013 by lgonzalez

Knoxville Metro Pulse reporter Paige Hunton published a story last month about a common complaint from downtown residents and businesses - "Downtown Knoxville's Internet Access Kinda Sucks. Can It Be Fixed?" The problem worked its way from local talk to twitter and city leaders have met with residents and business owners to publicly discuss options.

This is a perfect example of what happens to a community that refuses to take responsibility for ensuring local businesses and residents have access to the essential infrastructure they need. Knoxville's approach to improving its Internet access is akin to crossing one's fingers and hoping really hard for the best.

Hunton' describes modern day disaster in the downtown area comprised of an inconsistent patchwork of AT&T DSL, Comcast, and a very limited amount of private provider fiber optics. Some areas have no access, others have no choices. While the city tries to encourage downtown commerce with tax credits for developers and a new entrepreneur center critical high-speed connections are missing.

City officials say the downtown area has a limited amount of aging conduit, discouraging private providers and cost prohibitive to expand. Likewise, old buildings with substandard internal wiring discourage investment from private companies.

Hunton tells the story of Ian Blackburn, a former colleague that now works for a downtown employer impacted by the lack of high-speed broadband downtown. After outgrowing its T1, the company went with 6 Mbps through AT&T DSL. AC Entertainment soon outgrew DSL:

"On one occasion in our DSL days, we had to download a video spot from an artist management site, make a few edits, burn it to disc, and get it to FedEx that day. The browser was estimating over an hour remaining for the download, which would miss the FedEx cutoff point. I remotely logged into a server in my living room, started the download, jumped on my bike, pedaled home, burned the file to a DVD, and was back in the office inside of 20 minutes,” he says. “The problem got solved, but that’s a ridiculous way for a company to have to operate. You can’t do business if you can outrun your Internet on a bicycle.”

...

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Posted June 18, 2013 by christopher

Clarksville is the fifth largest city in the state but was among the first networks in nation to offer symmetrical fast connections with a 10 Mbps basic offering when it launched. Christy Batts, Broadband Division Manager of Clarksville Department of Electricity, joins us to share some of the lessons learned and successes from Clarksville, which is now offering a gigabit everywhere in the community.

Clarksville has a significant population attached to a military base, which results in significant churn - meaning frequent connect and disconnect requests. High churn is costly to utilities. But having its own fiber network helps to keep costs lower for other utility services as well as benefiting the community.

However, Clarksville also had some difficulties that led to a large change in management. Though the network has not been subsidized in any way, it is only now on track to be where the utility wants it to be financially.

And finally, Christy Batts offers some thoughts on how to engage a local Chamber of Commerce.

Read the transcript from our discussion here.

This show is 25 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Posted May 2, 2013 by lgonzalez

In 2008, the Tullahoma Utilities Board in Tennessee, created LighTUBe. In addition to attracting employers, the FTTH network connects residents and provides smart meter capability. The network now offers 1 gig service to business and residential customers.

Andrea Agardy, from the Tullahoma News, covered the story. Residential customers who now purchase the highest tier, 300 Mbps, will be automatically upgraded at the same $300 monthly rate. LighTUBe will provide 1 gig business connectivity on a case-by-case basis.

Brian Skelton, General Manager, said:

“It shows that we can provide anything they want,” he said. “The TUB board made the decision to build a fiber to the premise system for economic development reasons, and it is paying off for our community. We want to make Tullahoma a much more desirable location for technology companies to locate, due to our ultra-high speed Internet and our highly skilled workforce. Tullahoma is light years ahead of most cities in the United States with the ability to offer these incredibly fast Internet speeds, and we look forward to the benefits this will bring to our city.”

Kudos to LighTUBe and the community of Tullahoma!

Posted April 9, 2013 by lgonzalez

What can you do with a gig? There is a residential customer in Clarksville, Tennessee, that knows. CDE Lightband, Clarksville's municipal provider, recently began offering 1 gig service for $349.95 per month. The Leaf Chronicle recently reported that CDE Lightband also just signed on its first 1 gig residential customer.

CDE Lightband offers triple play and is part of the Clarksville Department of Electricity. Clarksville is a fast growing city with around 133,000 located along the northwestern border of the state. In addition to the 1 gig service, CDE Lightband offers speeds from 10 - 100 Mbps symmetrical and a variety of smartly priced packages.

While 1 gig of service will make life faster for the residential customers who choose it, community leaders also see the possibilities for the community as a whole. From the article:

"Opportunities for education, health and industrial uses are unlimited with the 1 gigabit of Internet services that CDE Lightband now offers, and it helps to position our community for further economic growth,” Clarksville Mayor Kim McMillan said in the [press] release.

Congrats to CDE Lightband, its new 1 gig customer, and the Clarksville community!

Posted March 5, 2013 by christopher

Chattanooga has made the national TV news, with CBS doing a segment about America's best Internet network - owned and operated by the city of Chattanooga.

They make a few minor mistakes - Chattanooga is one of several cities that have made gigabit available to everyone (including Bristol VA and TN; Morristown, TN; Lafayette, LA; and Burlington, VT. We track community-owned networks have have made some level.

It is important to note that these networks do not offer a gig as the basic tier. However, their starting tiers are incredibly competitive, often much faster than the higher tiers of competing networks.

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