Tag: "tennessee"

Posted February 26, 2013 by christopher

Morristown, Tennessee, is one of very few communities where anyone in town can immediately get a gigabit delivered to their home and business. General Manager and CEO Jody Wigington of the municipal electric utility, Morristown Utility Systems, joins me to discuss why they built their network and how it is has benefited the community.

The network has also attracted businesses that otherwise might not consider the community for an investment. Competing providers have kept their prices lower than they do in communities with less competition, a tremendous benefit. MUS Fiber keeps more than $3 million in the community each year. Just think of that -- distributing $3 million among the residents of a community each year. That is real money that helps boost the local businesses.

We also talk about the origin of the system, how it has benefited the electric utility, and advice for other communities that are considering their own network investments. Read our additional coverage of MUS Fiber.

Read the transcript from this conversation here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 22 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to D. Charles Speer & the Helix for the music, licensed using Creative Commons.

Posted February 24, 2013 by lgonzalez

We recently came across a news report from Knoxville's WBIR.

The video touches on how the city has gone from a town that used to rely on the choo-choo to a metropolitan wonder that flies over fiber optic cables. Walter Cronkite called Chattanooga the "dirtiest city in America" but the network is transforming it into a technology capitol. Reporter Eleanor Beck focuses on the network's many customers and how they use their connections. Among those customers are an increasing number of businesses who seek the 1 gig service.

Beck spoke with Jack Studer, one of the founders of Lamp Post Group, a downtown incubator. Studer raved about the 1 gig network as a selling point to new businesses. Chattanooga's investment continues to fuel economic development and bring fresh entrepreneurs to town.

The story is a little under four minutes.

Posted February 1, 2013 by lgonzalez

This March 21-22, the SouthEast Association of Telecommunications Officers and Advisors (SEATOA) will be hosting the "Networking Communities for the New South" conference. The conference will be held at the Omni Charlotte Hotel.

We are excited to see Susan Crawford as the keynote speaker. From the conference page:

She will provide a broadband policy reality check, and answer – among other questions –whether current so-called “level playing field”, “free-market” policies are leaving us with a second class network that only the rich can afford.

(For a preview, listen to Susan in a recent Broadband Bits Podcast. She talked about her recent book and discussed the need for long term U.S. telecom policy change.)

Check out the schedule and list of other speakers [PDF] and start planning your itinerary. You can also register online.

Some of the issues discussed will be:

  • Public and private resources
  • How to offer services to schools and other government institutions as a way to save costs and yet build a platform for high bandwidth use
  • Info on the Research Triangle Park's North Carolina Next Generation Network, (NCNGN - sounds like NC Engine)
  • The National Public Safety FirstNET and municipal network
  • How to build, operate, and integrate social media into, local Public, Education and Government (PEG) channels, and into your organization's lobbying campaigns to obtain optimal reach
Posted November 29, 2012 by lgonzalez

We have already published a fact sheet on the critical role community broadband plays in job development. Now, ILSR presents a collection of how commnity owned broadband networks save money for local government, schools, and libraries while providing cutting edge services. The Public Savings Fact Sheet is now available.

Though schools, libraries, and other community anchors need access to faster, more reliable networks, the big cable and telephone companies have priced those services so high that they are breaking the budget. But when communities create their own connections, affordable high capacity connections are only one of the benefits. A community owned network offers the promise of self-determination -- of upgrades on the community's time table and increased reliability for emergency responders.

The Public Savings Fact Sheet is a great piece to share to mobilize other members of your community. Share it with decision makers and use it to start meaningful conversations. Distribute it widely and often.

We are always developing new resources. If you have an idea for a new fact sheet, we want to hear it.

Posted November 29, 2012 by lgonzalez

Bristol Tennessee Essential Services (BTES) announced November 19th that it now has the capability to offer 1 Gbps service. While the BTES rates do not reflect a standard cost for the service yet, 1 Gbps is offered as an option to businesses and households.

From the BTES press release:

"Bristol now has one of the fastest, totally built out networks in the United States. To give an example of how fast, you can download about two hours of video or upwards of 200 songs in just six seconds," said Dr. Michael Browder, CEO of BTES. "For our residential customers, that means one person in the household can download a movie, while another is playing an online game, while another is watching an HDTV program – all without slowing down any of the activities. For our business customers, it opens the way for transporting and accessing 'big data', which is critical for economic development of the area."

The product is already being used by local students. A nearby elementary school is combining the 1 Gbps service with SMART Board Technology and participating in virtual field trips around the globe. Twenty eight-year-olds recently "visited" Egypt for a class on the pyramids with the help of an on-site pyramid tour guide. Gee, second grade was not all that memorable when I was a kid, but it sure would be these days!

We are always pleased to learn of significant strides made by municipal networks and want to thank Bernie Arnason from Telecompetitor for covering this story. We also want to congratulate BTES for their entry into the Gigabit Club!

Posted October 8, 2012 by lgonzalez

The Chattanooga Gig continues to benefit the community. We have covered some of the jobs that it has created, how it has lowered City expenditures and improved street lighting, and the recently announced speed increase without hiking rates. Now, EPB can also boast about how the network has significantly cut power costs.

Dave Flessner from the TimesFreePress.com reports that, thanks to fiber enabled smart grid technology, Chattanooga's electricity rates are 5 percent less than they would be without the network. From the article:

“The savings from the smart grid and the payments from the telecom division to our electric system are exceeding our costs and that is helping save money for every customer of EPB, whether you are signed up for any of our telecom services or not,” [EPB President Harold] DePriest told EPB directors Friday. “If we hadn’t made this investment, your electric bills would be higher.”

In addition to savings for every electric consumer, the network has been wildly successful for its video, phone, and Internet offerings.  There are 40,000 users to EPB and its telecom division generates more profit than its 73-year old electricity utility. Chattanooga is ahead of the game:

EPB Chairman Joe Ferguson said the [American Reinvestment and Recvery Act] stimulus funds helped speed the installation of the smart grid network from the original plan of 10 years down to less than two years.

“We’re exceeding the goals we set in our business plan,” Ferguson said. “We’ve stayed ahead of schedule; we’ve stayed on budget, and the number of customers who have signed up is better than we expected. The acceptance has been huge and that’s where the revenue comes from that we can plow back into our business and help keep our electric rates down.”

Chattnooga is regularly visited by community leaders from around the country interested in finding out more about their network and how they created it. Obviously, word has gotten out about the many advantages to owning...

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Posted September 18, 2012 by lgonzalez

Chattanooga's EPB Fiber just announced that current customers will receive a bump up in speed at no extra cost for its FI-Speed Internet service.

Residential customers on three separate tiers will automatically receive an increase in speed with no increase in price. The upgrade has already happened and customers can immediately take advantage of the new speeds.

According to an Ellis Smith article in the Chattanooga Times Press:

EPB, which offers gigabit fiber-optic Internet speeds across its Chattanooga service area, is upgrading customers to celebrate its third anniversary in the fiber-to-the-home market, said Harold DePriest, president and CEO.

“Enhancing our FI-Speed Internet was something we could do to celebrate, so we did it,” DePriest said.

This is the second time EPB has upgraded service to customers for free. In 2010, EPB upgraded 15 Mbps service to 30 Mbps service. Oh, and the prices haven't increased over the three years. Look back at your cable bills from Comcast, Time Warner Cable, or others, and you'll likely find that rate increases outnumber speed boosts.

New speed (and old rates) look like this:

$57.99 - 30 Mbps symmetrical increases to 50 Mbps symmetrical

$69.99 - 50 Mbps symmetrical increases to 100 Mbps symmetrical

$139.99 - 100 Mbps symmetrical increases to 250 Mbps symmetrical

As an added bonus to cutomers on the 1 Gbps symmetrical tier, their rates will drop from $349.99 to $299.99.

Fierce Telecom's Sean Buckly shared some perspective on the change:

While major cable MSOs, including local operator Comcast, have been responding to the higher speed FTTH offerings made by the likes of Verizon and their 300 Mbps tier, it's clear cable's best offerings don't come close to what EPB can offer.

Comcast's 105/20 tier is priced at $115 per month plus the price of the modem rental, while Chattanooga EPB customers can get 250 Mbps symmetric service for $139.

EPB CEO Harold DePriest...

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Posted September 14, 2012 by lgonzalez

Last winter, we reported on Tullahoma, Tennessee's plans to use their fiber optic network for an Automatic Metering Information system (AMI). At the time, city leaders had just started a series of informational meetings for customers. Tullahoma Utilities Board (TUB) technicians are now in the process of installing the new meters in the full service area and expect to complete the project by April, 2013.

Brian Justice of the Tullahoma News, reported:

Brian Skelton, TUB general manager, said Wednesday the results have proven to be very effective, and now the utility is spreading out to install 10,500 electric meters and 9,500 water meters that electronically read and provide TUB with the usage information.

...

In addition to reading electric and water meters automatically, the system will be used for a number of other tasks to reduce peak electric demand and take advantage of TVA’s new wholesale rate plan.

As we reported earlier, utility managers decided to pursue the new system when the Tennessee Valley Authority (TVA) announced it would change to a "time of use" pricing structure. Because rates will be higher at peak times, the TUB want to give customers the chance to manage their utility costs.

Brian Coate, manager of the electric and fiber departments, told Justice:

“Automated metering will not only reduce personnel costs, but also provide better information on leak detection, outage management, and theft of service,” he said. “The system will also have a server and data portal where customers can examine their time of use habits and have more control over their bill.”

The new meters contain a radio transmitter that sends usage data to a collector secured on a utility pole. The information is then transferred to the TUB via the fiber optic network.

Electric usage will be monitored hourly while water usage info will be available on a daily basis. Customers will also be able to determine if there are any water leaks based on the results. Residents will be able to monitor their usage via a computer or smart phone.

A small number of customers expressed concern over the privacy of their data and...

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Posted July 24, 2012 by lgonzalez

Elizabethton, Tennessee, population 14,000, is the county seat of Carter County, which is home to 57,000 residents. The two, located in the extreme northeast corner of the state, now join the ranks of the growing number of rural communities exploring the publicly owned network option.

A Task Force, appointed by Carter County Mayor in January of this year, includes local leaders from local government, school districts, higher education, and the business community. They were charged with determining the need, feasibility, and level of community support for a publicly owned network.

In addition to conducting surveys in the local business and non-profit sectors, the Task Force met with potential ISPs to gauge interest and explore potential public/private partnerships. The group identified anchor institutions, researched keys to success and causes of failure in other communities, determined an estimate for the build out, and explored potential financing. The Task Force finished their final report in May. The group formerly presented it to the Carter County Commission last week and Elizabethton City Council earlier this week. The report revealed that a county/city network can be a reality and is critical to local economic development and quality of life. Like other small communities around the country, Carter County and Elizabethton recognize that their residents will be left behind if they don't take action.

Carter County Tomorrow (CCT), an economic development partnership between the County, Elizabethton, and nearby Watauga, contributed to the presentation. Jason R. Mullins, of the Elizabethton Star, covered the City Council meeting:

The CCT President [Tom Anderson] said the county could attract high-tech companies to the area to develop a data center or server farm. “We could possibly get one of those if we could get the proper infrastructure in place to get what they need, which is either  a dual feed from two different fiber companies or we could have redundancy. That is when you have a loop to make sure if something gets cut, it re-routes data in the other direction,” Anderson said.

The group recommends a three phase plan and a close collaboration between Carter County and Elizabethton to capitalize on...

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Posted July 10, 2012 by christopher

Government Technology interviews some local officials in Chattanooga about its network - the nation's first network offering 1 gigabit connections throughout the entire community. The slowest Internet connection available, 30/30 Mbps, is available in bundles that rival Comcast and AT&T in price. But the Comcast and AT&T services are pathetic in comparison - particularly when it comes to customer service.

We published an extensive case study explaining how Chattanooga EPB built its network.

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