Tag: "tennessee"

Posted September 18, 2012 by lgonzalez

Chattanooga's EPB Fiber just announced that current customers will receive a bump up in speed at no extra cost for its FI-Speed Internet service.

Residential customers on three separate tiers will automatically receive an increase in speed with no increase in price. The upgrade has already happened and customers can immediately take advantage of the new speeds.

According to an Ellis Smith article in the Chattanooga Times Press:

EPB, which offers gigabit fiber-optic Internet speeds across its Chattanooga service area, is upgrading customers to celebrate its third anniversary in the fiber-to-the-home market, said Harold DePriest, president and CEO.

“Enhancing our FI-Speed Internet was something we could do to celebrate, so we did it,” DePriest said.

This is the second time EPB has upgraded service to customers for free. In 2010, EPB upgraded 15 Mbps service to 30 Mbps service. Oh, and the prices haven't increased over the three years. Look back at your cable bills from Comcast, Time Warner Cable, or others, and you'll likely find that rate increases outnumber speed boosts.

New speed (and old rates) look like this:

$57.99 - 30 Mbps symmetrical increases to 50 Mbps symmetrical

$69.99 - 50 Mbps symmetrical increases to 100 Mbps symmetrical

$139.99 - 100 Mbps symmetrical increases to 250 Mbps symmetrical

As an added bonus to cutomers on the 1 Gbps symmetrical tier, their rates will drop from $349.99 to $299.99.

Fierce Telecom's Sean Buckly shared some perspective on the change:

While major cable MSOs, including local operator Comcast, have been responding to the higher speed FTTH offerings made by the likes of Verizon and their 300 Mbps tier, it's clear cable's best offerings don't come close to what EPB can offer.

Comcast's 105/20 tier is priced at $115 per month plus the price of the modem rental, while Chattanooga EPB customers can get 250 Mbps symmetric service for $139.

EPB CEO Harold DePriest...

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Posted September 14, 2012 by lgonzalez

Last winter, we reported on Tullahoma, Tennessee's plans to use their fiber optic network for an Automatic Metering Information system (AMI). At the time, city leaders had just started a series of informational meetings for customers. Tullahoma Utilities Board (TUB) technicians are now in the process of installing the new meters in the full service area and expect to complete the project by April, 2013.

Brian Justice of the Tullahoma News, reported:

Brian Skelton, TUB general manager, said Wednesday the results have proven to be very effective, and now the utility is spreading out to install 10,500 electric meters and 9,500 water meters that electronically read and provide TUB with the usage information.

...

In addition to reading electric and water meters automatically, the system will be used for a number of other tasks to reduce peak electric demand and take advantage of TVA’s new wholesale rate plan.

As we reported earlier, utility managers decided to pursue the new system when the Tennessee Valley Authority (TVA) announced it would change to a "time of use" pricing structure. Because rates will be higher at peak times, the TUB want to give customers the chance to manage their utility costs.

Brian Coate, manager of the electric and fiber departments, told Justice:

“Automated metering will not only reduce personnel costs, but also provide better information on leak detection, outage management, and theft of service,” he said. “The system will also have a server and data portal where customers can examine their time of use habits and have more control over their bill.”

The new meters contain a radio transmitter that sends usage data to a collector secured on a utility pole. The information is then transferred to the TUB via the fiber optic network.

Electric usage will be monitored hourly while water usage info will be available on a daily basis. Customers will also be able to determine if there are any water leaks based on the results. Residents will be able to monitor their usage via a computer or smart phone.

A small number of customers expressed concern over the privacy of their data and...

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Posted July 24, 2012 by lgonzalez

Elizabethton, Tennessee, population 14,000, is the county seat of Carter County, which is home to 57,000 residents. The two, located in the extreme northeast corner of the state, now join the ranks of the growing number of rural communities exploring the publicly owned network option.

A Task Force, appointed by Carter County Mayor in January of this year, includes local leaders from local government, school districts, higher education, and the business community. They were charged with determining the need, feasibility, and level of community support for a publicly owned network.

In addition to conducting surveys in the local business and non-profit sectors, the Task Force met with potential ISPs to gauge interest and explore potential public/private partnerships. The group identified anchor institutions, researched keys to success and causes of failure in other communities, determined an estimate for the build out, and explored potential financing. The Task Force finished their final report in May. The group formerly presented it to the Carter County Commission last week and Elizabethton City Council earlier this week. The report revealed that a county/city network can be a reality and is critical to local economic development and quality of life. Like other small communities around the country, Carter County and Elizabethton recognize that their residents will be left behind if they don't take action.

Carter County Tomorrow (CCT), an economic development partnership between the County, Elizabethton, and nearby Watauga, contributed to the presentation. Jason R. Mullins, of the Elizabethton Star, covered the City Council meeting:

The CCT President [Tom Anderson] said the county could attract high-tech companies to the area to develop a data center or server farm. “We could possibly get one of those if we could get the proper infrastructure in place to get what they need, which is either  a dual feed from two different fiber companies or we could have redundancy. That is when you have a loop to make sure if something gets cut, it re-routes data in the other direction,” Anderson said.

The group recommends a three phase plan and a close collaboration between Carter County and Elizabethton to capitalize on...

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Posted July 10, 2012 by christopher

Government Technology interviews some local officials in Chattanooga about its network - the nation's first network offering 1 gigabit connections throughout the entire community. The slowest Internet connection available, 30/30 Mbps, is available in bundles that rival Comcast and AT&T in price. But the Comcast and AT&T services are pathetic in comparison - particularly when it comes to customer service.

We published an extensive case study explaining how Chattanooga EPB built its network.

Posted May 29, 2012 by christopher

We have been watching Johnson City, Tennessee, examine its options to improve broadband options in their community using extra capacity from fiber-optic investments for smart-grid implementation. Johnson City has been looking for a partner that would offer services to local businesses and perhaps residents.

We were concerned about that approach as a private-sector partner may be interested only in finding the most lucrative high-margin customers rather than seeking ways to serve the whole community.

We are now relieved to learn that Johnson City and BVU Authority have made an initial agreement and are working toward a final contract. BVU Authority originated in and continues to be based out of nearby Bristol, Virginia.

We have long covered BVU Authority and just recently published a case study about them.

BVU Authority should be an excellent match as they provide excellent business services (they are tremendous pioneers in this regard) and have a focus on serving the community as a whole. BVU Authority's investments in southwestern Virginia have led to strong job growth and we expect them to have similar success in northeastern Tennessee.

Posted May 22, 2012 by lgonzalez

Chattanooga is once again using their municipally owned network to improve the quality of life and save money at the same time. New LED street lamps have been installed all over the City and the anticipated energy savings are expected to be significant. In addition to the obvious, saving money with more efficient LED lights, the City anticipates cutting costs in other ways associated with the change. From a recent Mary Jane Credeur Bloomberg Businessweek article:

Almost a third of Chattanooga’s annual energy bill comes from old high-pressure sodium streetlamps. At any given time 5 percent of the bulbs are burned out, and they sometimes go on during the day, needlessly adding to electric bills. “You’ve got a certain amount of lights out but you have no idea where they are, so workers literally drive around in a truck looking for them, and it’s a real waste,” says David Crockett, director of the city’s office of sustainability.

The change to LEDs is expected to cut energy use by 70%. City officials, however, have taken it one step farther and have installed a whole new system that will drive those savings up to 85%, or approximately $2.7 million. Global Green Lighting, a local company, developed a sophisticated lighting system using a wireless network that is fed by EPB Fiber. The system provides the ability to control each light's output 24/7 to tailor the level of light specifically to each lamp, the environment, the time of day, and even what might be happening on the ground. When a light is not working, it can self-diagnose and send a message to maintenance describing what is broken and what is required to fix it. There is no need for manual meter readers because energy usage reports back to the electric company via the network.

The community sees enhanced public safety from the new lighting. Prior to the install of the new system, Chattanooga had frequent criminal activity in several parks at night. Also from the Credeur article:

Global Green is working on a flash strobe mechanism so the lights can also serve as a warning system for tornadoes or security threats or help guide ambulances and fire trucks to a particular address. Cops can also control the brightness when they’re chasing a suspect in parks, alleys, or other areas with dimmed...

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Posted May 18, 2012 by lgonzalez

Located in the northeast corner of the state of Tennessee, Morristown Utility Systems offers FiberNET to Morristown's 30,000 residents and businesses. MUSFiberNET is another community that decided to take control of its destiny and invest in a municipal broadband network.

And by offering 1 Gbps anywhere in the community, Morristown is in the ultra-elite category of broadband in America.

We featured Morristown in one of the Muni FTTH Snapshots way back in June of 2009. They were doing well at the time but this great news shows how Morristown has brought next-gen, affordable, and reliable capabilities to anyone who wants it.

MUS FiberNET was built in 2006 and maintains a list of reasons why their network is superior to competitors. To advertise their incredible high capacity network, they developed this great billboard:

morristown-gig-ad.jpg

Morristown's Gig announcement never received the attention given to Chattanooga or Google's roll-out in Kansas City, which is unfortunate.

For commercial users, the Gig runs $849.00 per month, a ridiculously inexpensive price point compared to what large carriers commonly charge for the service. Morristown Schools are also taking advantage of the network, including making full use of the gig service. Residential prices vary from 6 Mbps/4 Mbps, download and upload speeds, for $34.95 to 20 Mbps/10 Mbps for $74.95 and MUS FiberNET also offers a variety of triple-play bundles.

Like many other communities in Tennessee, Morristown has few choices for service from private providers. After promising the state legislature major investments in Tennessee in return for favorable legislation, AT&T decided to only served high end, dense neighborhoods, as we have seen just about everywhere else.

Communities that are satisfied with last generation connections and having no control over the networks on which they depend can make do with AT&T and cable companies. But those who want universal access to fast, affordable, and reliable services should consider building a community fiber network.

Posted April 9, 2012 by christopher

We are thrilled to finally unveil our latest white paper: Broadband At the Speed of Light: How Three Communities Built Next-Generation Networks. This report was a joint effort of the Institute for Local Self-Reliance and the Benton Foundation.

We have chronicled how Bristol's BVU Authority, Chattanooga's EPB, and Lafayette's LUS built some of the most impressive broadband networks in the nation. The paper presents three case studies and then draws lessons from their common experiences to offer advice to other communities.

Here is the press release:

The fastest networks in the nation are built by local governments, a new report by the Institute for Local Self-Reliance and Benton Foundation reveals

Chattanooga, Tennessee, is well known for being the first community with citywide access to a “gig,” or the fastest residential connections to the Internet available nationally. Less known are Bristol, Virginia, and Lafayette, Louisiana – both of which now also offer a gigabit throughout the community.

A new report just released by the Institute for Local Self-Reliance (ILSR) and the Benton Foundation explains how these communities have built some of the best broadband networks in the nation. Broadband At the Speed of Light: How Three Communities Built Next-Generation Networks is available here.

“It may surprise people that these cities in Virginia, Tennessee, and Louisiana have faster and lower cost access to the Internet than anyone in San Francisco, Seattle, or any other major city,” says Christopher Mitchell, Director of ILSR’s Telecommunications as Commons Initiative. “These publicly owned networks have each created hundreds of jobs and saved millions of dollars.”

“Communities need 21st century telecommunications infrastructure to compete in the global economy,” said Charles Benton, Chairman & CEO of the Benton Foundation. “Hopefully, this report will resonate with local government officials across the country.”

Mitchell is a national expert on community broadband networks and was recently named a “Top 25 Doer, Dreamer, and Driver” by Government Technology. He also regularly authors articles at MuniNetworks.org.

The new report offers in-depth case studies of BVU Authority’s OptiNet in Bristol, Virginia; EPB Fiber in Chattanooga, Tennessee; and LUS Fiber in Lafayette, Louisiana. Each network was...

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Posted March 27, 2012 by christopher

Alcatel-Lucent, one of the key vendors behind the Chattanooga community fiber network, has produced a video highlighting life in a "smart" city.  

Posted March 8, 2012 by christopher

Chattanooga's EPBFi community fiber network has been one of the most celebrated muni networks in the nation. They were the first to offer a gigabit to anyone in the city and have launched a bounty for geeks that relocate to the "Gig City."

They have connected 35,000 subscribers to the network, blowing away their original goal of 26,000 by the third year. They have attracted thousands of new jobs that would not have materialized if they simply accepted the AT&T/Comcast duopoly for their community.

The Times Free Press reports:

At the current rate, EPB can shave seven years off the time it will take to pay off its telecom debt, becoming virtually debt-free by 2020 instead of 2027 as projected, Eaves [EPB CFO] said.

Even so, the government utility still is spending money to sign up new customers, a process that will increase debt until 2013, Eaves said.

The utility has $51 million in total debt so far, but it only needs 30,000 customers to break even on operational costs, Eaves said.

"We are currently cash- flow positive from an operations standpoint, but still increasing debt to fund the capital associated with signing up new customers," he said.

As we frequently remind our readers, finances are complicated. Even though the network continues to do very well, its debt will increase for a few more years while it continues rapidly acquiring new subscribers. Each subscriber takes years to pay off the debt of connecting them.

Recall that EPB unexpectedly got a Department of Energy stimulus grant to deploy its smart grid much more rapidly than planned for. As the electric division owns much of the fiber fabric, the grant does not impact the finances of the Fiber-Optic division, aside from allowing EPB to roll the network out to more people more rapidly. The changed plan increased their costs and their revenues over the original plan.

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