Tullahoma Utilities Board (TUB) recently celebrated its 3,500th Internet customer, rewarding the lucky LightTUBe subscriber with a $350 bill credit. TUB has offered Fiber-to-the-Home (FTTH) triple-play services to the Tennessee town of 19,000 since 2009. 

LightTUBe now boasts an estimated market penetration rate of 39 percent, despite competition from publicly-traded incumbents Charter, Comcast, and AT&T. LightTUBe delivers $90 per month symmetrical gigabit connectivity (1,000 Megabits per second), so upload and download speeds are equally fast. LightTUBe also offers other affordable options and has repeatedly lowered prices and increased speeds.

Lighting the Way for Tennessee

TUB successfully stimulated economic development with its LightTUBe service, attracting businesses like J2 to Tullahoma. It has also enabled smart metering and other cost-saving measures that are a boon to the local community. Yet, Tennessee state law preempts public utility companies from providing Internet services to communities beyond their electrical grid. With little meaningful competition, neighboring communities have no alternative to incumbent providers. 

Although the FCC overruled the State of Tennessee in 2015, both Tennessee and North Carolina are in the process of appealing to the Sixth Circuit Court of Appeals. A recently published study showed that 13 percent of state residents do not have access to broadband services and recommended removing barriers to broadband infrastructure investment. TUB, Bristol’s BTES, and...

Over the past few years, a number of media outlets have spotlighted Chattanooga’s rebirth from “dirtiest city in America” to a high-tech economic development engine. Recently, the BBC World Service produced “Chattanooga - the High Speed City” an episode in its Global Business Podcast series.

Peter Day presents the 27-minute story, described by the BBC as:

Chattanooga has been re-inventing itself for decades. In the late 1960s Walter Cronkite referred to the city as "the dirtiest in America." Since then heavy industry has declined and, to take its place, civic leaders have been on a mission to bring high-tech innovation and enterprise to Chattanooga. In 2010 the city became the first in America to enjoy gig speed internet following an investment of a couple of hundred million dollars from its publicly-owned electricity company, EPB. What economic and psychological benefits have super-fast internet brought to this mid-sized city in Tennessee? Has the investment in speed paid off? 

In the podcast, Day interviews a number of people who describe how access to the fast, affordable, reliable network offered by EPB Fiber Optics has benefitted the community. The story includes interviews with business leaders, artists, entrepreneurs, and others who recount how the community’s Internet infrastructure has influenced their decision to locate in Chattanooga. The Times Free Press covered the BBC podcast in detail and reprinted an excerpt from Mayor Andy Berke:

"The city that I grew up in in the mid 1980s was dying," Berke told the BBC. "We held on to our past for too long. We're not the best at something and that's really important for a community. When you are the best, that changes how you look at things and allows you to take advantage of and utilize your resources. Chattanooga was a community that didn't have a tech community."

You can listen to the podcast on the BBC World Service Global Business website.

This week in The Nation, Peter Moskowitz highlighted some of the nation's fastest municipal networks, bringing these Gig cities to a new level of national awareness. From Sandy, Oregon, to Wilson, North Carolina, and Chattanooga, Moskowitz touted these networks as a main reason the cities have been able to attract entrepreneurs and businesses.

The focus of the article was on Chattanooga's EPB Fiber network, how it propelled the city into the 21st century, and continues to spark innovation. Chattanooga's EPB now boasts a subscribership of 82,000 -- testimony to fast, affordable, reliable connectivity and good customer service.

“Really, these last two years you’ve seen it pick up steam,” said Christopher Mitchell, the director of the Community Broadband Networks Initiative at the Institute for Local Self-Reliance (ILSR). “It’s just going to keep on spreading.”

Six years ago, Chattanooga was the only city offering publicly owned 1-gigabit Internet. Today, over 50 communities do, according to ILSR, and there are over 450 communities in the United States offering some form of publically owned Internet. Many municipal networks are in small towns and rural areas where private high-speed Internet is hard to come by. But several dozen are in cities like Chattanooga, where there are other, private options for internet that tend to be much more expensive and slower than what governments have proven they can provide.

While the Internet network is one of many things Chattanooga is doing right, the option to obtain Gigabit per second (Gbps) service for only $70 per month is a big bonus. Other communities see Chattanooga's success and are starting to replicate their own affordable Fiber-to-the-Home (FTTH) Gig plans.

Read full article

For public safety, fiber networks can offer new opportunities and improve existing services. Last year, Ammon, Idaho, created an award-widding, high-speed application to provide real-time information about school shooters to emergency responders. This year, Chattanooga is continuing to improve its video infrastructure at public housing.

The police force for the Chattanooga Housing Authority (CHA) now use fiber connectivity to identify and locate suspects - protecting victims and witnesses who fear having to testify in court.

Fiber For Reliable Cameras

The Times Free Press reported on how the CHA has already installed over 50 high-resolution digital cameras in half of its family housing sites. The old cameras were connected via a wireless network, which occasionally lost signal.  All the new cameras are hooked up to a fiber network - a huge improvement in reliability. Officers can now view images from the new cameras with smartphones, tablets, and other computers. Rather than having to return to the precinct, law enforcement can see images while they are still at the site.

Installing the 50 high-resolution digital cameras cost $200,000. In an effort to continue improving video evidence, the CHA has recently applied for a $5,000 grant from the Tennessee Municipal League. With a local match of $5,000, the CHA will upgrade the video equipment in some of the elderly high-rise buildings.

The Digital Video Recording As The Witness

Reaction to the presence of surveillance cameras at the CHS facilities varies. While some people know the footage will help prosecute those who commit crimes, they don't believe the cameras will deter criminal activity. Others feel safer with the cameras in place. 

Video footage is evidentiary and often considered more reliable than eyewitness testimony. While prosecuting those that harm people living at CHS facilities and deterring crime are important, the primary goal is to create a safer environment for residents. Without the added pressure to testify, people who experience criminal activity at CHS facilities can move on with their lives with one less thing to worry about.