Tag: "misinformation"

Posted June 21, 2017 by lgonzalez

Sharing information about the fabulous work by communities investing in publicly owned Internet infrastructure is a full-time job. So is correcting the misinformation spread by national providers trying to undermine that important work. Fortunately, there are people with firsthand knowledge of those inaccuracies who can set the record straight.

It Started As A Simple Question

A recent post on Reddit shows an email exchange between the Senior Director of Government and Regulatory Affairs at Comcast and the General Manager at NextLight in Longmont, Colorado. The email started when a resident from Fort Collins sent a message to the city council. Fort Collins is looking at better connectivity and researching their options. 

The Fort Collins City Council forwarded those questions to Comcast and asked some one at the company to explain the difference between their gigabit connectivity and the gigabit service offered by NextLight, the municipal network in Longmont. As can be expected, Comcast’s representative replied with a long list of inaccuracies and outright falsities. In addition to claiming that Longmont’s service adds charges where it does not, Comcast’s rep tries to convince the Fort Collins City Council that NextLight’s service is inferior, but the fact show otherwise. 

Fortunately, the email found its way to General Manager at NextLight Tom Roiniotis, who made the time to correct the misinterpretations. As is often the case in the “webiverse,” the email with accurate information found its way to Reddit.

The post, cleverly titled “GM drops the mic on the Comcast rep” is here, but we’ve also republished it. For some testimonies on Longmont’s NextLight service, check out the comments on the Reddit thread.

ON REDDIT:

logo-reddit.png Per CORA (Colorado Open Records Act), this email is available to the public. Below is a recent email exchange between the NextLight (Longmont) General Manager and the Comcast Senior Gov't & Regulatory Affairs rep. He refuted most of the information the Comcast rep was trying to peddle to City Council... Read more

Posted June 13, 2017 by lgonzalez

As an increasing number of communities investigate the possibility of publicly owned Internet networks, big cable and telephone companies are spending big dollars to fund the spread of misinformation. In order to combat untruths and share accurate data, we’ve created the Correcting Community Fiber Fallacies page. You will find resources to help you identify and respond to some of the most used resources, arguments, and tactics from groups aiming to quash better connectivity through local control; you'll also find the best ways to address them.

Reports, Reports, Reports

A common strategy from companies with de facto monopolies such as Comcast and AT&T are funding reports created by entities that appear to be nonpartisan academic groups. They also fund groups to generate similar anti-municipal network material from organizations that pretend to operate in the best interests of taxpayers or citizens. In reality, these groups produce slanted material intended to capitalize on the lack of information most people have about publicly owned networks. They aim to fill the void quickly and repeatedly with misstatements in order to taint any later discussion of public investment. 

One way to influence decision makers and the general public who are learning about ways to improve local connectivity is by taking advantage of the credibility that may be attached to a seemingly academic report. We provide several examples on the Correcting Community Fiber Fallacies page and offer a few direct responses that point out the many factual and analytical errors.

Similarly, we offer examples of rebuttals to some of the most common arguments against public Internet network infrastructure. In addition to general rumors, we found some excellent rebuttals to specific lies that national providers attempt to spread by repeating early and often.

Information Is Power

The Correcting Community Fiber Fallacies page also takes a look at how misinformation gets started, how it spreads, and ways to stop it in its tracks. From our page:

Keeping the community well informed can prevent confusion and derail misinformation campaigns... Read more

Posted June 8, 2017 by lgonzalez

As Newport Utilities (NU) in Tennessee moves forward with a plan to offer Fiber-to-the-Home (FTTH) connectivity, they are holding public informational meetings. At a recent meeting, locals received the plan positively, reinforcing that idea that NU is on the right track.

The network will be funded by a $3.5 million interdepartmental loan from the utility’s electric system in addition to a USDA loan. The first phase of the build out will connect just under 6,800 residential and approximately 1,200 business premises. It will also bring electric substations, the city of Newport, emergency services, and local schools on to the new infrastructure. The second phase will continue to connect remaining NU’s service area.

Why Are THEY Here Anyway?

In recent weeks, anti-muni groups from Knoxville and other areas have targeted the project, raising questions among the community; NU officials wanted to address the misinformation directly. Chair of the board Roland Dykes said:

“There has been alot of publicity, negative and positive in the community and we wanted to do this to make sure everybody understood what we are trying to do, and what broadband will mean for our community.” 

WNPC reported that “virtually all of the attendees were positive about the plan, because many areas of Cocke County are without Internet service.” WNPC also noted that the only unfavorable opinion was from an attendee who refused to answer when asked if he was backed by the cable industry. That individual doesn’t live in Cocke County.

Raising Speeds, Holding Down Rates...A Muni Tradition

A former NU employee who is now with the Morristown Utility Board spoke at the meeting, describing how the publicly owned network attracts businesses to Morristown. In addition to boosting economic development, MUS FiberNet brings fast, affordable, reliable connectivity to residents and businesses in the MUS service area. They started serving premises in 2006 with FTTH and have never raised rates, even though they HAVE... Read more

Posted June 1, 2017 by lgonzalez

For the second week in row, our staff has felt compelled to address a misleading report about municipal networks. In order to correct the errors and incorrect assumptions in yet another anti-muni publication, we’ve worked with Next Century Cities to publish Correcting Community Fiber Fallacies: Yoo Discredits U Penn, Not Municipal Networks.

Skewed Data = Skewed Results

Professor Christopher S. Yoo and Timothy Pfenninger from the Center for Technology, Innovation and Competition (CTIC) at the University of Pennsylvania Law School recently released "Municipal Fiber in the United States: An Empirical Assessment of Financial Performance." The report attempts to analyze the financial future of several citywide Fiber-to-the-Home (FTTH) municipal networks in the U.S. by applying a Net Present Value (NPV) calculation approach. They applied their method to some well-known networks, including Chattanooga's EPB Fiber Optics; Greenlight in Wilson, North Carolina; and Lafayette, Louisiana's LUS Fiber. Unfortunately, their initial data was flawed and incomplete, which yielded a report fraught with credibility issues.

So Many Problems 

In addition to compromising data validity, the authors of the study didn’t consider the wider context of municipal networks, which goes beyond the purpose of NPV, which is determining the promise of a financial investment.

Some of the more expansive problems with this report (from our Executive Summary):

  • They erred in claiming Wilson, Lafayette, and Chattanooga have balloon payments at the end of the term. They have corrected that error in a press release. Other errors, such as confusing the technologies used by at least two networks, are less important but decrease the study’s credibility.
  • Several of the cities dispute the accuracy of the numbers used in the calculations for their communities.
  • The Net Present Value calculation is inappropriate in this context for... Read more
Posted May 26, 2017 by Nick

S&P Global Market Intelligence - May 26, 2017

Hard Data on Municipal Broadband Networks

Written by Sarah Barry James

There is a dearth of good data around municipal broadband networks, and the data that is available raises some tough questions.

A new study from University of Pennsylvania Law School Professor Christopher Yoo and co-author Timothy Pfenninger, a law student, identified 88 municipal fiber projects across the country, 20 of which report the financial results of their broadband operations separately from the results of their electric power operations. Municipal broadband networks are owned and operated by localities, often in connection with the local utility.

...

Yet Christopher Mitchell, director of the Community Broadband Networks Initiative at the Institute for Local Self-Reliance, argued that Yoo's study did not present an entirely accurate or up-to-date picture of U.S. municipal networks.

"When I looked at the 20 communities that he studied — and his methodology for picking those is totally reasonable and he did not cherry pick them — I was not surprised at his results because many of those networks are either in very small communities … and the others were often in the early years of a buildout during a period of deep recession," Mitchell said.

As an example, Mitchell pointed to Electric Power Board's municipal broadband network in Chattanooga, Tenn. — one of the five networks Yoo identified as having positive cash flow but at such a low level that it would take more than 100 years to recover project costs.

...

In fact, without the revenue generated by the fiber-optics business, EPB estimated it would have had to raise electric rates by 7% this year.

According to Mitchell, Yoo's study captured the Chattanooga network when it was still "small and growing," but misses "what's going to happen for the rest of the life of the network, which I think is the more important part."

...

Read the... Read more

Posted May 25, 2017 by Nick

Telecompetitor - May 25, 2017

Municipal broadband networks do not have a strong financial track record, according to an analysis conducted by the University of Pennsylvania’s Center for Technology, Innovation and Competition. The municipal broadband financial analysis, which looked at 20 municipal fiber projects, found that only nine were cash-flow positive and that of those, seven would need more than 60 years to break even.

...

An Opposing View

Municipal network advocate Christopher Mitchell, director of the Community Broadband Networks Initiative at the Institute for Local Self-Reliance, pointed to several flaws in the Penn Law municipal broadband financial analysis.

He noted, for example that a substantial portion of the 20 networks studied were “early in the process and very small.” He also argued that the 2010-2014 study period may have biased the results, as that period included a recession and subscribership for some of the networks has increased substantially since 2014. He noted, for example, that EPB’s broadband network in Chattanooga had about 50,000 to 55,000 subscribers in 2014 but has now hit the 90,000 mark.

The Penn Law authors’ approach was “not the proper way to measure these networks,” said Mitchell in a phone call with Telecompetitor. The analysis “doesn’t take into account jobs created or the impact on the municipal budget,” he said.

He argued, for example, that a municipality that previously paid $1 million annually for connectivity might instead pay itself $500,000 for connectivity on the municipal network.

...

Read the full story here.

Posted May 24, 2017 by lgonzalez

Usually, we ignore the misinformation released by the Taxpayers Protection Alliance (TPA) but their latest efforts are so shady, we felt it was our responsibility to shine a light on its lack of validity and the organization's credibility. Our report, Correcting Community Fiber Fallacies: Taxpayers Protection Alliance Edition, takes a deeper look at the TAP's most recent attempt, which is filled with errors and a blatant disregard for the truth.

What Is A "Boondoggle" Anyway? This Map!

When we looked deeper, we discovered that TPA’s "Broadband Boondoggles: A Map of Failed Taxpayer-Funded Networks" is more misinformation than map. 

All of the basic errors in the map display a lack of attention to detail; our short report examines the deceitful characteristics of this resource. Our purpose in publishing this report is to caution community leaders and citizens who are investigating publicly owned infrastructure; the TPA is not a credible source.

TPA-sandyUtah.png

One of the more obvious errors: Sandy, Oregon, appears in Utah.

The map is also visually deceiving because it includes 213 communities, but only provides information for 87. Of the 213 on the map, the TPA only label 14 as "failures," which means less than 10 percent of the networks they document fit their own definition of "failure."

Clearly, TPA has proven that it seeks to spread any and all information it can find to discredit municipal networks, regardless of accuracy. Communities, public officials, or staff that research the option of publicly owned networks should review our report if they have ever considered the data in the Boondoggles Map.

Consider the Source

If your community is seeking better connectivity, thorough research will be the foundation of how you proceed. As part of your research, be sure to review the organizations that offer information.

From our report:

This brief report does not claim all municipal networks are successes. Municipal networks are challenging in the best of circumstances and local governments must perform due diligence... Read more

Posted May 3, 2016 by christopher

This week, we discuss a report with zero credibility from the State Government Leadership Foundation, which was written by a well-known telco economist from the Phoenix Center. Entitled, "The Impact of Government-Owned Broadband Networks on Private Investment and Consumer Welfare," the report [pdf] makes so many factual errors that one wonders just how much these telco think tanks really take pride in their work.

George Ford authored the report. Ten years ago, he demonstrated that municipal networks most certainly did not crowd out private investment. The biggest change since then is that his employer went from supporting competitive networks to opposing them - when BellSouth SBC bought AT&T and took its name. Prior to that acquisition, AT&T actually supported competitive carriers and was even going to be an ISP on the UTOPIA network. As goes AT&T, so goes the Phoenix Center.

For episode 200 of the Community Broadband Bits podcast, we discuss this report and why it has no credibility. One of my favorite points is that Ford argues municipal networks average an incredibly high take rate, which flies in the face of all the other criticism municipal networks typically face. You just can't make this stuff up.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to... Read more

Posted March 3, 2016 by ternste

Jesse Harris over at FreeUTOPIA is noting an important shift in the discussions and controversies that surround Utah’s UTOPIA open access network. For starters, as the network is increasingly showing signs of financial success, he’s noticing that critics of the network have gone silent. Meanwhile, more and more people in the region seem to be interested in getting connected to the network. 

After almost a decade spent covering the UTOPIA open source network, Harris declared victory for UTOPIA and for local authority over broadband access in Utah.

We’ll let Jesse take it from here:

UTOPIA is probably in the best shape it has ever been in. They have or will soon hit operational break even, where all operating expenses are now covered by revenues. Between remaining UIA money and the RUS settlement, they have operating capital they can use to expand the network. In fact, expansion is now underway in Perry, Layton, Midvale, and West Valley City. All of the expansion is being done to demand and the cost is landing squarely on subscribers.

Even the public attitude is different. I don’t see baseless fact-free editorials against it with any notable frequency. Even the Utah Taxpayers Association has gone uncharacteristically silent. Orem elected pro-UTOPIA candidates. Murray has been actively working on ways to maximize the network in their city. Payson reportedly even shows up to board meetings with regularity now. From many sources, I hear less “how do we get rid of it” and more “how do I get it in my house”. The importance of competitive, fairly priced, and high performance broadband has entered the mass consciousness in a way that I haven’t seen it before. Most importantly, highly visible failures by incumbents to deliver the kind of broadband nirvana they’ve been promising for decades has made the public highly cynical to their claims.

There is still work to do. UTOPIA has a lot of network to build to serve every address in member cities. There are a lot of areas badly neglected by incumbents that don’t have any kind of viable competition. Google is great for those that have it but creates a lot of have nots and replaces one duopolist with another. The companies who are doing interesting... Read more

Posted January 12, 2015 by lgonzalez

In just the last year the Lafayette Utility System (LUS) gigabit network has attracted 1,300 high-tech jobs. Chairman Wheeler praised the network for doing what many communities hope to do, but cannot because of state laws limiting municipal broadband networks. Critics are desperate to discredit the network, using false statements and misinformation.

The Reason Foundation released a paper by Steven Titch in November, 2013, to discredit LUS Fiber. Here we offer a point-by-point rebuttal of the report. Titch makes numerous claims that he does not support with any evidence. Much of the evidence he uses in support of other claims is out of context or erroneous. And even then, his worst criticism is that the network may struggle in the future but is not currently failing.

Our critical response to the Reason Foundation's report should be helpful to any community considering its own municipal network investment. This document includes common arguments and responses both for and against such networks.

Download or read the full report at ILSR.org.

As more community leaders realize the economic benefits of faster, more reliable Internet services, they are pursuing local control of connectivity through public ownership, cooperative models, and other nonprofit approaches.The original Steven Titch report, called Lessons in Municipal Broadband from Lafayette, Louisiana, is available from reason.org.

Pages

Subscribe to misinformation