Riverside, California was just named the Intelligent Community of the Year 2012 by the Intelligent Communities Forum. It is only the fourth U.S. city to win in the 14-year history of the award. Among its top qualifications are a publicly owned fiber optic network linking public buildings (eliminating the need for any leased lines) and a free Wi-Fi network that aids an impressive digital inclusion approach. 

The path to the award began in 2005, when the City hired a full time CIO, Steve Reneker, and launched SmartRiverside as a way to attract technology companies. In addition to efforts to connect to California's reputation as a technology leader, the City invested in the basics. From a Government Technology article:

A year later, the City Council addressed physical infrastructure needs by approving Riverside Renaissance, a $2 billion effort to improve traffic flow; replace aging water, sewer and electric infrastructure; and expand and improve police, fire, parks, library and other community facilities.

“We’ve done a number of things that have changed Riverside to make us competitive,” said Mayor Ron Loveridge.

Part of being competitive was capitalizing on the City's existing fiber network ring, managed and maintained by the City Public Utility. The fiber network was originally focused on running the operational facilities for power and water but according to Reneker, via email:

...over the past 4 years, IT was able to work with our City Manager’s office and finance the construction of fiber to every City facility.  So all telco lines have been eliminated and now all voice, data and video traverses the 1Gb network to City Hall.  In addition, the City went live with City wide WiFi in May 2007, and the fiber was run to 6 tower locations to enable WiFi coverage city wide.

The fiber network provides the needed infrastucture to offer free Wifi all over the City. From the Intelligent Communities website:

As the Internet and other information technologies have transformed our lives, we now benefit from greater connectivity to educational, employment and social opportunities in the Twin Cities. Yet low income communities, communities of color, and immigrant communities are often left behind. This exclusion deepens the divide between the haves and the have nots and reinforces the inequities in our region. Join us for our next Organizer Roundtable where will we take a look at organizations who are working to bridge the digital divide. Come and learn the strategies that they are using to provide access to underserved communities in our region.

We are running a guest commentary today. Eric Null is a third-year law student at Cardozo Law School in New York City. He is passionate about corporate and intellectual property law, as well as technology and telecommunications policy. Follow him @ericnull or check out his papers. While researching a paper about municipal broadband networks, I was struck by the tremendous benefits that municipal networks can provide. It can be the first high-speed Internet link for an area without broadband, or it can provide some much-needed competition in areas that currently have access to broadband, but for some reason that existing access is unsatisfactory (e.g. price, service). Municipalities, in theory, can run the network for the benefit of the public rather than with a vicious profit maximization motive. Indeed, municipal networks bring many benefits. But first, a little history. In the United States, cable providers have set up regional monopolies for themselves, and “competitors” such as DSL and satellite are characterized by slower connection speeds and it is arguable that they are actual substitutes to cable access. Certainly within the cable industry, any “competitive” cable company attempting to compete with incumbents is met with high costs of building new infrastructure and lack of customer base. Municipalities can pick up where smaller, private entities cannot succeed. Municipalities have had a long history of investing in critical infrastructure, and they have the mentality for long-term planning that private companies simply cannot enjoy. A large company like Verizon likely has to justify any expansion of its network to its investors and ensure them that the venture will return a profit relatively quickly. Not so with municipalities; a city network allows its citizens to benefit indirectly (and directly) over the long-term. Thus, city governments can be a formidable competitor in the telecom and cable industries. Some states, regrettably, have banned or restricted the practice. In Nixon v.

A new documentary from California explores the failure of the private sector and competition more generally to sufficiently invest in fast, affordable, and reliable access to the Internet.  It comes in three parts and runs about 25 minutes in total.  

This provides a good summary of the present broadband landscape and how AT&T, Comcast, and other major providers are not the answer to our increasing need for better connections to the Internet.

These numbers are likely to grow even starker as the 30 percent of Americans without any kind of Internet access come online. When they do, particularly if the next several years deliver subpar growth in personal income, they will probably go for the only option that is at all within their reach: wireless smartphones. A wired high-speed Internet plan might cost $100 a month; a smartphone plan might cost half that, often with a free or heavily discounted phone thrown in. The problem is that smartphone access is not a substitute for wired. The vast majority of jobs require online applications, but it is hard to type up a résumé on a hand-held device; it is hard to get a college degree from a remote location using wireless. Few people would start a business using only a wireless connection.

The bigger problem is the lack of competition in cable markets. Though there are several large cable companies nationwide, each dominates its own fragmented kingdom of local markets: Comcast is the only game in Philadelphia, while Time Warner dominates Cleveland. That is partly because it is so expensive to lay down the physical cables, and companies, having paid for those networks, guard them jealously, clustering their operations and spending tens of millions of dollars to lobby against laws that might oblige them to share their infrastructure.

On its facebook page, Burlington Telecom has announced a partnership with ReSOURCE, a local nonprofit, that will make refurbished computers available to qualified Burlington families.  

Riverside, California, an innovative city of 300,000 in the eastern part of Los Angeles has been a broadband pioneer even though it sits in the shadow of tech centers like nearby Santa Barbara.   Riverside’s accomplishment as a city catching up with the information age was evident when it was selected as one of the top 7 Intelligent Communities Award in 2011 by New York-based Intelligent Community Forum.  

“It’s an honor to be selected as one of the top 7 cities in the world.  It comes down to a couple factors, what communities are doing with broadband, but... includes digital inclusion, innovation, knowledge workforce (of folks within your community) and marketing advocacy... We rank very high in all those categories.” - City CIO Steve Reneker [Gigabit Nation Radio]

The cornerstone the city’s SmartRiverside initiative is a free public wireless network which covers 78% of the city’s 86 square miles.  Established in 2007 by AT&T (which also offers DSL services in Riverside), the maximum speed of the network is 768kbps, which at just under 1Mbps is decent enough to surf the web and check emails.  However the road to providing free Internet access and bridging the digital divide wasn’t so easy for Riverside.  

The City issued a RFP in 2006 for a provider to deploy a citywide Wi-Fi network, with the goal of making the Internet accessible to users who can’t afford higher cost plans.  The City met with respondents and a speed of 512kbps or about half a megabit was initially quoted as an entry-level speed that would complement existing services rather than compete against them.  The contract was awarded to AT&T who hired MetroFi to build the network and charge the city a service cost of about $500,000 a year.  MetroFi went bankrupt after completing only 25 square miles and Nokia Siemens took over but only completed up to the present level of coverage. 

In 2007, the wifi network launched and began bridging the digital divide. Through the City’s digital inclusion efforts, not only were modest-income families able to obtain low cost or free PCs but also have means to use them with an Internet connection.  

“Access to the internet is akin to a civil rights issue for the 21st century,” said David Cohen, Comcast’s executive vice president. “It’s that access that enables people in poorer areas to equalize access to a quality education, quality health care and vocational opportunities.”

"Quite frankly, people in lower-income communities, mostly people of color, have such limited access to broadband than people in wealthier communities."