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After Years of Talk, Cambridge, MA is Now Taking Serious Look at Municipal Broadband

In Cambridge, Massachusetts, digital equity advocates and city leaders have been debating the idea of building a citywide municipal fiber network for years now, mostly over whether the estimated $150 to $200 million it would cost to build the network would be worth it.

In a tech-savvy city, home to Harvard and MIT, the former city manager was resistant to a serious inquiry into municipal broadband. He retired last summer. But before he left, he relented on the broadband question – under pressure from city councilors and a local citizen group advocating for municipal broadband, Upgrade Cambridge.

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Cambridge Feasibility Study coversheet

With many residents weary of being held hostage to the whims and high cost of service from the monopoly provider in town (Comcast), which currently controls 80 percent of the city’s market, in 2021 the city hired the well-regarded Maryland-based consulting firm CTC Technology & Energy to conduct a thorough feasibility study. Now, with a new supportive city manager in office, city leaders have agreed to continue to investigate the options laid out in the recently published study.

‘Significant Public Support’ Even If It Requires Tax Money

Campaigns to Keep Monopolies We Don't Love - Episode 514 of the Community Broadband Bits Podcast

This week on the podcast, Christopher is joined by Sean Gonsalves, Senior Reporter and Editor at the Institute for Local Self-Reliance. During the conversation, they talk about the value and concrete results of going small and stacking up targeted wins as a path for cities facing less of an appetite for big, bold projects, before digging into recent astroturf campaigns by monopoly Internet Service Providers (ISPs).

Led by the Alliance for Quality Broadband (AQB) (really a lobbying group including providers like Charter Spectrum and others), municipal broadband efforts have seen recent setbacks in places like Southport, Maine. It's a campaign being waged both in print flyers and online facebook ads, with AQB driving misinformation efforts and attempting to scare citizens away from upcoming votes on projects to improve local connectivity after years of underinvestment by incumbents (like Charter Spectrum). 

Christopher and Sean fact check the Alliance for Quality Broadband's bogus claims about the failure of muncipal efforts across the country in places like Pennsylvania, Minnesota, California, Florida, and Vermont, and unpack the deep-seated fear of competition driving such efforts.

Listen to Christopher's in-depth interview with Harold Depriest about Chattanooga, referenced in the episode.

Watch the most recent episode of the Connect This! Show to see Christopher and Travis Carter (USI Fiber) talk with Peggy Schaffer (Director, ConnectME), Andrew Butcher (President, Maine Connectivity Authority), and Christa Thorpe (Community Development Officer, Island Institute) about anti-municipal broadband efforts in Maine.

This show is 38 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Cambridge Looks to Graduate into Muni Broadband

After years of discussing the possibility of building a city-wide municipal broadband network in the face of resistance from the city manager, the city of Cambridge, Boston’s next-door neighbor, is now getting serious about moving forward.

Followed by a budget stand-off in the spring of 2020 with City Councilors that brought the issue to a head, City Manager Louis DePasquale finally relented to the possibility being pushed by Upgrade Cambridge, a citizen-led group organized in 2018 to advocate for municipal broadband.

In October, the city that is home to MIT and Harvard University hired the consulting firm CTC Technology & Energy to conduct a comprehensive assessment of the digital landscape and present various business models Cambridge could pursue to bring its residents ubiquitous, reliable, and affordable high-speed Internet service as an alternative to the monopoly offerings of Comcast and Verizon DSL.

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While Upgrade Cambridge founding member Roy Russell acknowledged DePasquale’s initial reluctance, he credits the soon-to-be-retiring city manager for coming around to the idea.

“With the pandemic and the money the federal government has supplied (for expanding access to broadband), he (DePasquale) has really stepped up,” Russell said when we spoke with him last week.

Comprehensive Assessment Underway

Muni Broadband Wave Washes Across Massachusetts

We have covered on numerous occasions the fiber-to-the-home boom underway in the rural hill towns of western Massachusetts. Now we are seeing a number of communities around the Boston metro area in the eastern part of the Commonwealth, as well as in other of the more populous towns and cities across Massachusetts, exploring the possibility of building their own community broadband networks.

In the rural environs of the Berkshires the demand for municipal fiber networks was primarily driven by a need for high-speed Internet connectivity in small towns with only outdated DSL or satellite-based Internet service as options. In the larger cities and towns in other parts of the state, by contrast, the driving force for better broadband has been a desire to introduce competition into a market dominated by the regional monopoly providers (Comcast, Verizon and Charter-Spectrum) that have left many communities starving for a cheaper, faster, and more reliable option. 

The towns are at different stages. Some are moving through the study and design phase. Some are stalled. Some have decided to work with third-party providers. And one is on the cusp of building a fiber network, beginning with a pilot project. Here is snapshot of nine different communities and where they stand. (It is not an exahustive list of towns in Massachusetts contemplating municipal networks). 

Agawam

Just three miles south of Springfield is Agawam, a town of approximately 28,000, home to the only Six Flags Amusement Park in New England. What Agawam residents do not find amusing, however, was when Comcast announced plans to introduce monthly data caps and associated fees for customers who exceeded those caps. It was enough to convince town officials they should explore building their own municipal broadband network.

Cambridge City Manager is Case Study of Willful Muni Broadband Ignorance

I have been tracking from afar local grassroots efforts in Cambridge, Massachusetts, to start a municipal broadband network for years. I've visited them locally and spoken to various people from citizens to elected officials about the different options. The following are my observations. I'm not trying to channel their thoughts on how to move forward.

Cambridge is a high-tech city with nearly ubiquitous coverage from Comcast, delivering more or less the same services they offer to millions of homes — which is too say mostly reliable and high-cost Internet access (that will be still higher cost next year and the next after that). In the case of Comcast, it comes with crippled upload speeds compared to fast download capacity. Customer service is . . . well, you do your best to never have to use it.

But with MIT and Harvard within its confines, many in Cambridge are well aware that Internet access can get so much better and not be mediated by a company willing to spend millions in D.C. to preserve its right to set up tollbooths for certain kinds of content if they so choose.

However, Cambridge is remarkably similar to Palo Alto, which is also home to high tech households that mostly use Comcast cable and sometimes have the option of AT&T fiber. And in both instances, there is a strong case for some kind of municipal network that would create more local Internet choice. Both appear to have significant support in the community for a public option. But both also have city staff that have decided to prevent any meaningful investment.

They have run into the challenge that Seattle also wrestled with. These high profile cities have refused to consider creative, incremental, and targeted efforts. Instead, they have focused almost entirely on the costs of duplicating Chattanooga or Wilson, where the community built the entire citywide at once with debt-financed capital.

In Cambridge, the city council is rebelling after having been stymied by a city manager that has successful resisted efforts to study municipal broadband for years.

Neighborly Announces 35 Communities Joining Accelerator Program

Earlier this summer, we talked with Jase Wilson and Lindsey Brannon from Neighborly, the investment firm that uses online investing to allow individuals to invest in publicly owned infrastructure projects, including broadband networks. Jase and Lindsey described a program they had just launched, the Neighborly Community Broadband Accelerator. 

A Boost for Local Broadband

The program is designed to help local communities with necessary tools and financing from the start of their project planning. The Accelerator will provide mapping and community engagement tools, help from experts who will share best practices, and access to industry partners, such as ISPs and engineers. In addition to these and other information perks, communities accepted to the program will have the benefit of Neighborly financing at a competitive, below industry rate cost.

Applications were due by September 28th and more than 100 applications indicate that, more than ever, local communities are interested in taking action to improve connectivity. These 35 communities were accepted into the Broadband Accelerator Program:

Grassroots for Better Connectivity in Cambridge, Massachusetts - Community Broadband Bits Podcast 304

As Christopher rubbed elbows with other broadband advocates, policy wonks, and industry professionals at the Broadband Communities Summit in Austin, Texas, he had the opportunity to interview several people we've been wanting to bring on the show. Saul Tannenbaum from Cambridge, Massachusetts, was at the event and he talked with Christopher about the citizen's group, Upgrade Cambridge. As one of the city's fiercest municipal network advocates, Saul started the group when city efforts at better connectivity hit a brick wall.

Saul and Christopher discuss the Cambridge community's own unique personality and how it lends itself to both positive forces and ingrained challenges in the effort to bring high-quality connectivity to a diverse city. With strong science, technology, and art sectors, Cambridge realizes that fiber is their best bet and the city has taken past steps to explore the possibilities. Political changes at the municipal level created a new hurdle and when it became obvious that only a strong local grassroots movement could keep the issue moving, he took on the role of organizer.

Learn more at the Upgrade Cambridge website, on Facebook, and @UpgradeCambMA. We're also following this grassroots effort and their strategy.

This show is 27 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Grassroots Group Taking Action In Cambridge

We’ve reported on many communities where citizen grassroots groups mobilized to implement change for better connectivity which often resulted in publicly owned Internet networks. Each community is different and some places require a more active group of advocates to bring change. A group of citizens in Cambridge, Massachusetts, have been working to bring attention to their community’s need for better options for several years. Recently, they formed Upgrade Cambridge, as a way to share information and spread the word about their initiative for a publicly owned fiber optic network.

Organic Organizing

Local Saul Tannebaum has consistently led efforts to bring municipal fiber infrastructure to Cambridge. Tannenbaum is one of eight individuals that are on the Upgrade Cambridge steering committee. He recently told the Cambridge Day:

“This grew completely organically. Folks starting contacting me in January asking what was going on with broadband and how they could help. People pulled in others in their own networks and the effort just took off…The city already knows how the Broadband Task force feels about this. It’s time for them to hear from others.”

In 2014, the City Manager appointed the Cambridge Broadband Task Force, which developed recommendations that they presented in 2016; Tannenbaum was a member of the task force. According to the founders of Upgrade Cambridge, the lack of response from the City Manager is driving the formation of the group. They feel that if community leaders hear from everyday Cambridge citizens and realize the magnitude of the problem, city leaders will feel more compelled to act.

The city also hired a consultant who recommended that Cambridge develop a dark fiber network, but find a private sector ISPs to provide last mile connectivity to businesses and residents via the city owned fiber. Another recommendation from the consultant in 2016 was that the city provide last mile fiber only to the Cambridge Housing Authority (CHA) locations. The task force disagreed with these recommendations.

Municipal Networks As Local Action From Cambridge To You

Depending on where you live, there may be more opportunities these days to participate in marches, demonstrations, or community political meetings. Regardless of whether your beliefs lean red or blue, you may be like many other Americans and wonder what the future holds for federal telecommunications policy. Saul Tannenbaum from Cambridge recently wrote a piece that stressed the importance of local decision making authority and how municipal networks can rise above reversals anticipated by the new administration’s FCC.

Tannenbaum looks at four policies that are likely to be or have been adjusted from current practice to a new approach under the Trump administration:

 

  • Digital Inclusion
  • Network Neutrality
  • Corporate Consolidation
  • Privacy

Cambridge has considered developing in its own municipal network for a while and Tannenbaum connects the dots between the investment and local control over these issues. While he describes the situation in his own community, it can apply to many other places on the map; he reminds us that decisions about connectivity can and should be local.

While telecommunication policy is thought of as national, in reality, it’s a matter of whose cables and services reach which home. That decision can be a very local one. A free, fair, open, and affordable Internet for Cambridge is within grasp. All Cambridge needs to do is build one.

By building its own network, Cambridge can ensure that its infrastructure reflects its values and the needs of its residents, not the values and needs of Comcast and Verizon.

Check out the full article, Municipal Broadband Is Municipal Resistance, on Medium.