Tag: "Charter Spectrum"

Posted November 10, 2022 by Sean Gonsalves

In an economy where inflation seems to be everywhere, Fairlawn, Ohio residents are getting a bit of welcome news.

Subscribers to FairlawnGig – Fairlawn, Ohio’s municipal broadband network – are being upgraded to new service levels as the city-owned network bumps up speeds and slashes prices to make its fiber Internet service faster, and even more affordable.

Earlier this week, FairlawnGig announced that subscribers who had been getting Fairlawn’s basic service tier of symmetrical 300 Megabits per second (Mbps) were being upgraded to symmetrical gig speed service – for the exact same price of $55/month.

FairlawnGig also announced that subscribers who had previously been getting gig speed service will see their bills drop down to $55/month instead of the $75/month they had been paying. Meanwhile, subscribers who were getting 2.5 Gigabits per second (Gbps) for $150/month will now be upgraded to a symmetrical 5 Gbps tier, and see their price drop to $100/month.

“That was always the plan from the very beginning,” the City of Fairlawn’s Public Service Director Ernie Staten told ILSR this week.

We have been striving at all times to bring the greatest speeds and to bring prices down. We have made it where we have done well enough financially to start lowering prices and providing greater speeds.

Local Businesses Threatened to Leave – Unless Better Internet Comes to Town

Fairlawn, a small city of approximately 7,500 Ohioans about 10 miles northeast of Akron, created a telecommunications utility in 2015 to bring city-wide access to high-speed Internet service after years of dealing with subpar broadband offerings from the incumbent providers.

The city’s foray into municipal broadband became even more urgent when city officials began hearing from local businesses about the lack of adequate broadband.

“The main issue in Fairlawn was a terrible Internet level of service … With companies it was a real problem. We actually had some companies come to us and tell us that if they couldn’t get a...

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Posted October 19, 2022 by Sean Gonsalves

While a racially-charged controversy swirls loudly around the Los Angeles City Council, a new study lays bare how low-income communities of color are impacted by the quiet business decisions of the region’s monopoly Internet service provider.

Slower and More Expensive/Sounding the Alarm: Disparities in Advertised Pricing for Fast, Reliable Broadband details how Charter Spectrum “shows a clear and consistent pattern of the provider reserving its best offers - high speed at low cost - for the wealthiest neighborhoods in LA County.”

Authored by Digital Equity LA, a coalition of more than 40 community-based organizations, not only highlights how economically vulnerable households in LA County pay more for slower service than those in wealthy neighborhoods, it also provides evidence for how financially-strapped households are also saddled with onerous contracts and are rarely targeted by advertisements for Charter Spectrum’s low cost plans.

A leading voice behind the Digital Equity LA initiative – Shayna Englin, Director of the Digital Equity Initiative at the California Community Foundation (CCF) – notes that higher poverty neighborhoods (which tend to be mostly made up of people of color) pay anywhere from $10 to $40 more per month than mostly white, higher-income neighborhoods for the exact same service. 

The study, which focused solely on Internet-only subscriptions, analyzed data from 165 residential addresses – at least one address from every city and a sample from across the unincorporated communities in the county. For each address, in addition to documenting service offerings and pricing, the study also correlates the poverty rate and percentage of non-white residents in the county’s census tracts.

Calls to Action

More than an exposé, the study also issues four separate calls to action directed at city leaders, state officials and lawmakers to address:

  • Investigate and verify “potentially discriminatory” disparities in advertised pricing. ...
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