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First Electric Cooperative Making Big Progress Delivering Affordable Fiber Service in Arkansas

First Electric Cooperative – and its broadband subsidiary Connect2First – are making major inroads on their quest to deliver affordable fiber Internet service to long-neglected portions of Arkansas.

Buoyed by an historic stretch of federal funding, the cooperative says it’s on target to deliver up to 2.5 gigabit per second service to 72,000 locations by the end of 2024.

Connect2First officials say they’ve deployed 4,371 miles of fiber across 18 counties in the southeastern part of the state, just outside of the state capital in Little Rock, delivering speeds significantly higher than seen in more urban, populous areas. The resulting service is also a notable step up in speed from regional monopolies like AT&T and Optimum, which see little market incentive to upgrade lagging networks or compete on price.

Connect2First residential customers have the choice of three tiers of service: a symmetrical 200 megabit per second (Mbps) connection for $60 a month; a symmetrical 700 Mbps connection for $60 a month; or a symmetrical gigabit per second (Gbps) service tier for $100 a month. The company’s tiers feature no service caps, hidden fees, or long term contracts.

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First Electric Cooperative logo

First Electric Cooperative, headquartered in Jacksonville, Arkansas, began in 1938 with just 3 employees and 150 members. Now with 94,000 electricity customers, it’s one of the largest cooperatives in the country, and the second biggest cooperative in the state of Arkansas.

How Clarksville became Arkansas’ First Two-Gigabit City - Episode 506 of the Community Broadband Bits Podcast

This week on the podcast, Christopher is joined by John Lester, General Manager of Clarksville Connected. The two discuss how Clarksville, a small rural community of about 10,000 in northwest Arkansas at the foothills of the Ozark Mountains, became the Natural State’s first 2 gig city.

Chris and John cover how Clarksville became the first city in Arkansas to issue bonds to build a municipal broadband network and how the city was able to navigate the state’s anti-municipal broadband preemption laws to provide its residents and businesses with reliable and affordable high-speed Internet connectivity.

They also discuss how the city was able to quickly build out the network before the onset of the pandemic and has reached a take-rate that surpassed initial projections. They go on to highlight the impact the network has had on powering economic development and boosting the local real estate market, while also exploring how the city worked with the U.S. Department of Housing and Urban Development to provide free connectivity to low-income residents living in affordable housing units.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Join Us Live Thursday at 5pm ET for Episode 22 of Connect This! Show: Longmont, Colorado and Clarksville, Tennessee

Join us live this Thursday, October 14th at 5pm ET for Episode 22 of the Connect This! Show, where co-hosts Christopher and Travis Carter (USI Fiber) will be joined by Dennis Pappas (Longmont, Colorado) and Christy Batts (Clarksville, Tennessee) to talk about large municipalities successfully deploying broadband infrastructure for an array of community benefits. 

Longmont, Colorado's Nextlight has been wildly successful during its first five years of life in uncommon ways. Clarksville, Tennessee's CDE Lightband has overcome early challenges to bring significant savings to the public, especially to members of the municipal electric utility. Christopher, Travis, Dennis, and Christy come together to unpack how they got there and what it means for the future.

Subscribe to the show using this feed, or visit ConnectThisShow.com

Email us broadband@muninetworks.org with feedback, ideas for the show, or your pictures of weird wireless infrastructure to stump Travis.

Watch here or below on YouTube Live, or via Facebook Live here.

Cultivating Connectivity in Clarksville, Arkansas

Chickens, peaches, and college students. Those may be the first things that come to mind if you have ever visited Clarksville, Arkansas – a small town of about 9,200 residents situated at the foot of the Ozarks.

Clarksville’s largest employer is a Tyson poultry facility. Every summer, Clarksville hosts the oldest food festival in the state, the annual Johnson County Peach Festival (which was cancelled in 2020 because of the COVID-19 pandemic). And, just two blocks north of downtown Clarksville is The University of the Ozarks, which gives Clarksville a bit of that college town flavor.  

But, if you ask Clarksville Connected Utilities (CCU) Business Development Director Barry Sellers, he will tell you: “the biggest thing we have [in Clarksville] is this fiber network. That’s why we put up a billboard right off I-40 that says: ‘Clarksville is Arkansas’ first two gig city.’ I get calls weekly asking if it’s true.”

Yes, it’s true. Last summer CCU began the last step of a Fiber-to-the-Home (FTTH) build-out with the project already nearing completion.

“We are starting to light people up, about 200 so far. We should be able to have 1,000 customers lit up and being served before end of 2021,” CCU GM John Lester told us last week, adding that they have a 30% take-rate so far and are hopeful that as many 50% of the city’s 4,300 potential residential and business customers will sign up for service within the next 3 to 4 years.

Birth of a Network

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It was in 2013 that CCU operators were looking for a way to provide better connectivity for its utility operations and its Supervisory Control and Data Acquisition (SCADA) systems, which monitors and manages its utility infrastructure. After studying what kind of network to put in place, CCU found that a fiber network would be the best fit.

Clarksville, Ark., Digs Into Fiber Build, Plans First Home Connections

John Lester, General Manager of Clarksville Connected Utilities (CCU) in Clarksville, Arkansas, knows a thing or two about the value of a municipal broadband network.

“Just keeping the dollars in Clarksville is gonna have a big impact. Do you have a calculator handy?” Lester asked me, when I called him earlier this month to learn more about the city’s planned foray into residential broadband services.

“Let me talk you through something,” he replied, after I said I did. “Let’s say we’ve got 4,500 potential customers and 75 percent of them get high-speed Internet, in some fashion. What’s that number?”

From there, he ran through a handful of calculations to illustrate the economic benefit of Clarksville’s new Fiber-to-the-Home network. Assuming residents save about $20 per month and the savings continue to circulate locally, the network could grow the city’s economy by $4 million every year.

“That stays in our consumers’ pockets right here in Clarksville, Arkansas,” Lester explained. “There is an economic impact today and every year going forward.”

Residential broadband service is only the most recent evolution for Clarksville’s municipal fiber network, which already connects utility infrastructure as well as area businesses and community anchor institutions in the city of nearly 10,000. Home installations are due to start soon, depending on delays caused by the global Covid-19 outbreak.

Starting With a Plan

Clarksville, Arkansas, Building Millennial Mecca with Fiber - Community Broadband Bits Podcast 367

John Lester, General Manager of Clarksville Connected Utilities in Arkansas, was on our show several years ago to talk about his work in Chanute, Kansas. Since then, he’s moved on to Clarksville to bring the community's infrastructure up-to-date with fiber. In this interview, John brings along Brian Eisele, President and CEO of the Clarksville - Johnson County Chamber of Commerce, to offer additional perspective.

Clarksville began by introducing a supervisory control and data acquisition (SCADA) system to their utilities. In only a few years, they’ve expanded to use the fiber optic infrastructure for improved connectivity for public facilities and businesses. They’re now focusing on a Fiber-to-the-Home (FTTH) project to offer fast, affordable, reliable connectivity to all premises in the city. John discusses the city’s investigation into the risks, rewards, and possible models as they worked with consultants to develop a plan. John also shares some of the possible plans for the future of Clarksville Connected Utilities and the surrounding area.

As a local entrepreneur and member of the community interested in driving economic development, Brian Eisele describes the ways the network impacts businesses and residents. He shares some of his own experiences along with other stories of growth related to the presence of the fiber network.

Read more about Clarksville’s network and the community.

This show is 25 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Big Things Happening in Clarksville, Arkansas: Gigabit FTTH on the Way

Clarksville, Arkansas, began their journey toward better local connectivity to enhance electric utility efficiencies. Four years after making the choice to deploy fiber, the town has chosen to use that fiber to offer Internet access to the community. Gigabit connectivity is on the way to every premise in Clarksville.

Kicking it Off

On June 1st, about 400 people gathered for an event to celebrate three achievements for Clarksville: a new high school campus, re-branding of the municipal utilities, and a fiber splicing to kick-off their upcoming citywide Fiber-to-the-Home (FTTH) deployment. They enjoyed free food, tours of the new facility, and learned more about the new infrastructure that will bring fast, affordable, reliable connectivity to residents and businesses. John Lester, General Manager of Clarksville Connected Utilities, told us about the event and the new project.

Re-branding 

logo-clarksville-connected-utilities.png As CCU has worked to update connectivity for the town of around 10,000, Lester and other leaders at the utility have recognized that it's also time for a re-branding. After more than 100 years, the Clarksville Light & Water municipal utility retired “The Waterdrip Guy” and adopted a new name and a new logo. In order to reflect the city’s transition to a more forward thinking and competitive attitude, they transitioned to Clarksville Connected Utilities (CCU); the utility Commission approved the change in March. Their new logo uses the utility locate colors. 

From Light to Light-Speed

Community Network Inspires More Jobs In Clarksville, Arkansas

Earlier this year, we shared the story of Clarksville, Arkansas, and described how they used supervisory control and data acquisition (SCADA) to make efficiencies in their municipal electric utility. The resulting fiber optic infrastructure reduced energy costs and allowed them to better manage other utilities but also gave Clarksville the opportunity to explore high-quality connectivity for the community. Their investment is paying off and bringing new jobs to Clarksville.

Stepping Up Economic Development

In a recent press release, the Clarksville Regional Economic Development Organization (CREDO) announced that Monro Shoe has entered into a partnership with Clarksville Light & Water (CL&W), the city, and CREDO to expand its production and add 25 new positions. The community’s gigabit fiber optic network played an instrumental role in the expansion. In addition to better connectivity, CL&W will provide an energy audit to help the company cut production costs.

Serving The Clarksville Community

Clarksville’s population is just under 10,000 with Tyson Foods, Haines, and motor control manufacturing processor Balder as some of the largest employers. University of the Ozarks also employs many of the people in Clarksville. CL&W plans to connect the University to the network in the near future.

Community leaders wanted to be sure to use the network to serve all sectors of Clarksville when they pounded out their plans for the network in 2015. They chose to allocate a designated number of strands each for educational facilities, healthcare institutions, public safety needs, and government facilities. The municipal utilities used another segment, and a sizable segment was left open for future economic development use, such as the connectivity arrangement for Munro Shoes. As Clarksville’s network serves more entities we expect to see more positions added to the community; after all, they're just getting started.

Clarksville, Arkansas: It Started With SCADA

Supervisory control and data acquisition (SCADA) systems allow utility systems to gather and analyze real time data. The computer system reduces outages, keeps the utilities running efficiently, and allows staff to know where problems arise. Municipal utilities that use SCADA systems are increasingly taking the next step - using the fiber-optic infrastructure that supports SCADA to bring better connectivity to town. Clarksville took that route and is now considering ways to become one of the best connected communities in Arkansas.

"I Don't Think We're In Kansas Anymore"

As the seat of Johnson County, Clarksville is located in the northwest area of the state along I-40 and is home to just under 10,000 people living at the foothills of the Ozarks near the Arkansas River. The area is known for its scenery and its tasty peaches and every summer, the county holds a popular Peach Festival. The nearest urban areas are Little Rock, about 90 minutes to the east, and Fort Smith about an hour west. 

Large employers in the community include University of the Ozarks, Tyson Foods, Haines, and Baldor, a motor and control manufacturing processor. There’s also a Walmart Distribution Center in Clarksville.

When he began as General Manager of Clarksville Light and Water (CLW) in 2013, John Lester realized that one of the challenges the municipal electric utility faced was that it did not have a SCADA system for managing the electric, water, or wastewater system communications. Even though the Clarksville utility system was well cared for and managed, a SCADA system could push it to the next level in efficiency and services.

Lester had been instrumental in optimizing the use of the fiber-optic network in Chanute, Kansas, which had been developed for the municipal utilities. He understood the critical nature of fiber connectivity to utility efficiency, public savings, and economic development. Over time, the Chanute network had attracted new jobs, opened up educational opportunities for K-12 and college students, and created substantial savings.