Tag: "consumer reports"

Posted December 15, 2021 by Ry Marcattilio

We've been writing for years that the artificial restrictions put on municipalities that keep communities from solving their connectivity needs with locally owned and operated networks are unpopular with the vast majority of Americans, irrespective of political affiliation. Today, 17 states persist in keeping these barriers in place.

A new survey out from Consumer Reports shows just how out of touch such policies are, and we've been remiss in not pointing it out. The survey, which comes from data collected in Chicago in August of 2021, highlights an array of important statistics.

They include the fact that "nearly a quarter of Americans (24 percent) who have a broadband service at their home say it’s difficult to afford their monthly broadband costs," with "a larger percentage of Black, non-Hispanic (32 percent) and Hispanic (33 percent) Americans than white, non Hispanic Americans (21 percent) say[ing] it’s ‘somewhat’ or ‘very’ difficult to afford their monthly Internet [access] costs."

The most recent survey also finds that "43 percent of Americans who have broadband service in their household say they are dissatisfied with the value they get for the money," a testament to the circumstances for tens of millions of households stuck in monopoly territory with no viable options.

What about municipal or community-owned broadband?

Three out of four Americans feel that municipal/community broadband should be allowed because it would ensure that broadband access is treated like other vital infrastructure such as highways, bridges, water systems, and electrical grids, allowing all Americans to have equal access to it.

A larger percentage of Democrats (85 percent) than Independents (74 percent) and Republicans (63 percent) say municipal/community broadband should be allowed.

While the Consumer Reports survey suggests a slight spread based on political affiliation, it's nevertheless a confirmation of what we hear every day in communities large and small all over the country: that local connectivity challenges deserve the option of local...

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Posted August 23, 2021 by Ry Marcattilio

A month ago we announced the launch of Let's Broadband Together, a coalition of organizations and advocacy groups led by Consumer Reports to collect as many broadband bills as possible and crowdsource the data necessary to fight the trend towards deliberately confusing, obfuscatory broadband pricing in the United States.

If you've had the intention to help out but were looking for that reminder, here it is. Head over to Let's Broadband Together and take a speed tests, submit a PDF of your bill, and answer a few questions. More submissions mean a better the dataset and more comprehensive evidence to support reform. 

Click here to begin, and join Consumer Reports, ILSR, and dozens of other organizations. 

 

Posted July 20, 2021 by Maren Machles

On this week’s episode of the Community Broadband Bits podcast, Christopher Mitchell is joined by Sascha Meinrath, Palmer Chair in Telecommunications at Pennsylvania State University and Director of X-Labs.

The two discuss an exciting collaboration they are working on with Consumer Reports and other allied organizations that crowdsources monthly Internet bills from actual users. The aim of the project is to look at the differentials in the speeds and prices ISPs offer across a variety of geographical locations to see if there is a correlation around race, class, and location. The findings will hopefully clarify the problems and solutions around digital equity and steer policy-making, regulatory authority and consumer protection law conversations to improve Internet access for all.  

The two step back to talk about the bigger picture with current events, specifically the Biden Administrations most recent executive order encouraging the Federal Communications Commission and Federal Trade Commission to restore net neutrality.

This show is 32 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript here.  

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our...

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Posted July 13, 2021 by Ry Marcattilio

Internet access in the United States is among the most expensive in the world, both in terms of absolute prices and in cost-per-megabit. Millions of families around the country can't afford to get online, making them even more disconnected from social services, family, and friends, more economically vulnerable, increasingly bearing the burden of the homework gap, and less healthy. 

All of this is a direct result of the broken broadband marketplace, dominated by just a few monopoly providers regularly raising prices to extract wealth from communities. It's also the result of an FCC which has consistently refused to mandate the submission of pricing data from Internet Service Providers (ISPs), or collect it from users themselves. Instead of investing in infrastructure upgrades or innovating, huge providers like Charter Spectrum, AT&T, Comcast, and Suddenlink have sunk time and energy into making our broadband bills harder to interpret, all while raising prices, changing plan terms, and playing around with data caps to pad their profits. 

Let's change that, together.

The Institute for Local Self-Reliance is joining with Consumer Reports to collect bills from 30,000 households across diverse geographic and demographic backgrounds in an initiative called Let's Broadband Together.  

Let's Broadband Together is asking individuals to take a 7-minute survey and submit a PDF of their broadband bill. The effort will contribute to a valuable dataset which will inform future analysis and support efforts to secure federal legislation or regulation to address these problems.

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