This is episode 224 of the Community Broadband Bits Podcast. ILSR research associate and MuniNetworks.org writer, H.R. Trostle, joins the show to discuss the recent report on North Carolina's connectivity and the importance of cooperatives. Listen to this episode here.

H.R. Trostle: The telephone cooperative are very used to serving these very sparsely populated rural areas in North Carolina. That's what they were designed to do. That's why they were made.

Lisa Gonzalez: This is episode 224 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance, I'm Lisa Gonzalez. Recently, we released a report focusing on the availability of high-quality Internet access in North Carolina. H.R. Trostle, a research associate at the Institute and one of our authors on MuniNetworks.org, analyzed data from several different sources and she's talking to Chris this week to discuss her conclusions. She and Chris, who co-authored the report with her, discovered that municipal networks and cooperatives have an important role to play in North Carolina. Take a few minutes to check out the report and check out the detailed maps that show the results of their analysis. The report is titled North Carolina Connectivity: The Good, The Bad, and The Ugly. It's available at ILSR.org and MuniNetworks.org. Now here are Chris and H.R. Trostle, from the Institute for Local Self-Reliance, discussing in detail their recent report and their findings on Internet access in North Carolina.

Christopher Mitchell: Welcome to another edition of the Community Broad Bits Podcast. Coming to you live today from the Institute for Local Self-Reliance offices in Minneapolis, with H.R. Trostle, the co-author of our new report on North Carolina. Welcome to the show.

H.R. Trostle: Thanks Chris, it's great to be here.

Christopher Mitchell: Hannah.

H.R. Trostle: Hi.

Christopher Mitchell: I thought we would start with a broad overview of what did the report cover.

Once again we return to Iowa to learn about community networks and high-speed connectivity. Home to municipal networks such as in Cedar Falls, Lenox, and Harlan, Iowa also grows publicly owned networks of a different kind - cooperatives’ networks. The Winnebago Cooperative Telecom Association (WCTA) provides next-generation connectivity to rural areas, and is now upgrading infrastructure in its service area. WCTA uses Fiber-to-the-Home (FTTH) technology to provide Internet access of 100 Megabits per second (Mbps). 

Small Towns and Cities To Get An Upgrade

WCTA is now installing fiber in Forest City, home to about 4,000 people and the county seat of Winnebago County.

WCTA General Manager Mark Thoma told the Globe Gazette’s Forest City Summit newspaper, “We have to work closely with the city. Kudos to the city crew for locating (all the utilities). It’s been going very well.”

WCTA intends to install their fiber underground in Forest City and the municipal utilities department is facilitating the cooperative’s efforts by locating current utilities infrastructure. Collaborating will enable WCTA to bury their fiber without disrupting other services.

This upgrade to fiber will replace the copper lines towns served by WCTA, where members still use DSL. Customers in rural areas received an upgrade to FTTH several years ago. 

Rural Areas First

In 2011, WCTA received $19.6 million American Recovery and Reinvestment (ARRA) award for a fiber broadband project in rural areas throughout its service territory. Half of the money was a grant, and the other half was a loan.

While finishing the fiber builds in these rural areas in 2015, WCTA automatically bumped up the speeds of all rural members. Previous top speeds of 15 Mbps jumped up to 100 Mbps via FTTH but the $65 per month subscription rate stayed the same. WCTA's fiber network speeds are symmetrical, so upload and download speeds are the same.

Cooperatives Have Annual Meetings

Eight strands of publicly available fiber optic cable made landfall on Block Island, Rhode Island this month, opening the door to Fiber-to-the-Premise (FTTP) for local businesses and residents. Local officials are moving forward with a once in a multi-generational opportunity to share an underwater cable with Deepwater Wind and National Grid. The energy companies are laying lines to the nearby Block Island Wind Farm. 

A Brief History of Eight Strands of Fiber

The island is home to only one municipality, New Shoreham, which covers the entire land mass. Block Island residents have struggled with poor utilities for more than a century. Located about 12 miles off the Rhode Island coast, the island has never been connected to the mainland electrical grid or Internet backhaul network. As a result, the town of about 1,000 year-round residents has reported the highest energy costs outside of Alaska and dismal Internet speeds of 2 Megabits per second (Mbps) or slower download and upload speeds that are even more lethargic.

Local residents have put up with unreliable DSL Internet access from incumbent provider Verizon; it delivers service via microwave antennae. The island’s lack of bandwidth was the talk of the town in 2014 when up to 20,000 tourists flooded the network during the summer months:

• “We have Verizon and live down in Franklin Swamp. No cell service. Our Internet is painfully slow unless you wake up super early. We have no choice but to disconnect when we come out to the island!”

• “I was on the island for two weeks in July... We have Verizon and service was practically non-existent. My husband needed to complete some work and I was trying to update web pages I manage. Only had service downtown. Even the shop owners were having difficulties.”

Taking Advantage of the Sea Breeze

At a recent City Council meeting, New Braunfels council members approved $57,000 in funding for Phase II of a study to explore the feasibility of constructing a city-owned fiber network. The city's Industrial Development Corporation (4B Board), which helps guide the city's economic development initiatives, previously recommended moving on to this next phase of the project. 

Because state laws in Texas prevent municipalities from offering retail telecommunications services, New Braunfels must advance carefully. The city is proceeding with the consultant's recommendation to pursue a public-private partnership (PPP) for the proposed network. With this second phase of the study, the consultant will help the city release a Request for Proposals (RFP) to solicit interest from would-be private Internet Service Providers (ISP) for the city-owned network.

Clarification from Christopher Mitchell: In Texas, the term telecommunications does not include Internet service. Communities cannot offer telephone service but are able to offer Internet only type services.

Some Findings from Phase I of the Feasibility Study

At a February 4B Board meeting, the New Braunfels Assistant City Manager Kristi Aday noted that the proposed network would cost the city somewhere in the range of $3 - $5 million. A major factor in determining the cost of the network, she said, is whether to use underground fiber for the network or to go with an aerial approach, using poles owned by New Braunfels Utilities.

Islesboro is moving forward with plans to join Rockport, Sanford, and other Maine communities that want to improve connectivity for residents and businesses. They have released a Request for Proposals (RFP) to take them into the construction phase. From the Isleboro website:

The Town of Islesboro, Maine is seeking a contractor to manage the construction of a Fiber-to-the-Premise (FTTP) network spanning approximately 50 miles connecting 750 properties including a wireless component connecting outlying islands.

The Town is seeking bids for an Owner's Project Manager (OPM) to oversee fiber optic and wireless construction, network equipment installation, and inside wiring and customer premise installation.

Bids are due April 28th, 2016. 

The island town has also published a Question and Answer update to address common concerns.

The Maine Event

We have followed news of the proposed project, and learned that GWI will likely offer services via the publicly owned fiber infrastructure, much like in Rockport. Fairpoint DSL serves most of the island community's residents now and subscribers are not happy with unreliable, spotty Internet access. Last summer the community began the process of approving funding for the network, estimated at $2.5 - $3 million.

For more information, visit the Islesboro website.

It isn't very often we have the chance to share stories from the "Last Frontier," but a cooperative in the Valdez area is making news with a planned upgrade to fiber this summer.

DSL to Fiber

According to the Valdez Star, Copper Valley Telecom (CVT) subscribers will be enjoying a switch from old copper DSL Internet access to Fiber-to-the-Home (FTTH) when CVT upgrades its system. The new technology will also improve telephone service.

"Once complete, all voice and data will be delivered to the home over fiber optic line and the new electronic interface," CVT said. "Modems will also be replaced."

"There is no cost to the customer for the fiber installation," [CEO Dave] Dengel stated. "Customers will not be asked to pay for the new fiber or the electronics required for voice and Internet access."

Increasing Role of Co-Ops

CVT has served co-op members for more than 50 years with telephone service in the Valdez area and also serves the Copper River Valley and Cordova. Co-ops are bringing high-quality Internet access to rural areas across the U.S. and we expect to see more upgrades as existing co-ops switch to fiber. Co-ops know that their future depends on the future of their members because they are members, too.

As CVT Chief Executive Officer, Dave Dengel, put it, "By upgrading our network from copper to fiber, Copper Valley Telecom is preparing the community for the future."

Pulaski, located in the area Tennesseans describe as the southern middle region of the state, has a fiber network other communities covet. When we contacted Wes Kelley, one of the people instrumental in establishing the network, he told us that the community always wanted to be more than "just Mayberry." Rather than settle for the sleepy, quaint, character of the fictional TV town, local leaders in Pulaski chose to invest in fiber infrastructure for businesses and residents.

A Legacy That Lives On

The county seat of Giles County, Pulaski has a long history of municipal utility service. The electric system was founded in 1891, and is the oldest in the state. The city also provides municipal water, sewer, and natural gas service. The electric utility, Pulaski Electric System (PES), serves most of Giles County, which amounts to approximately 15,000 customers. PES receives power from the Tennessee Valley Authority (TVA) and then distributes it throughout the county.

Pulaski is now known for its Fiber-to-the-Home (FTTH) network, PES Energize, but the city's first adventure in providing municipal Internet access began in 1993. The city developed dial-up service and within five years, 1,500 homes were using the service. The city abandoned the dial-up service to offer Wi-Fi but then sold that system to a private company.

Preparing PES

Leaders in Pulaski had their sights on connectivity beyond the limits of Wi-Fi. In 2002, Mayor Dan Speer and Dan Holcomb, the New CEO of PES, began exploring a publicly owned fiber network. Holcomb had previously lead a Michigan utility that offered cable TV and so used his experience to help establish the PES Energize network. AT&T (BellSouth at the time) provided DSL service and Charter offered cable Internet access but neither company performed to the satisfaction of the community. In fact, Pulaski had always suffered through poor quality service from its incumbents.

The Coalition for Local Internet Choice North Carolina chapter (CLIC-NC) and the Community Broadband Networks Team here at the Institute for Local Self-Reliance (ILSR) have teamed up to create a new fact sheet: Fast, Affordable, Modern Broadband: Critical for Rural North Carolina.

This fact sheet emphasizes the deepening divide between urban and rural connectivity. The fact sheet can help explain why people who live in the country need services better than DSL or dial-up. This tool helps visualize the bleak situation in rural North Carolina and offers links to resources.

Rural North Carolina is one of the most beautiful places in the country but also one of the most poorly served by big Internet access providers. The gap between urban and rural connectivity is growing wider as large corporate providers choose to concentrate their investments on a small number of urban areas, even though 80 percent of North Carolina's counties are rural.

To add insult to injury, North Carolina is one of the remaining states with barriers on the books that effectively prohibit local communities from making decisioins about fiber infrastructure investment. CLIC-NC and ILSR encourage you to use the fact sheet to help others understand the critical need for local authority.

Download it here, share it, pass it on.

Learn more about the situation in rural North Carolina from Catharine Rice, who spoke with Chris in episode 184 of the Community Broadband Bits podcast.

Another rural communications cooperative is upgrading its current system to a Fiber-to-the-Home (FTTH) network. South Central Communications (SCC), is in the process of deploying fiber to all of its 23 member communities in Utah and the few it serves just across the Arizonia border. The cooperative started as South Central Utah Telephone Association in 1953.

An Investment For Today And Tomorrow

Construction began in 2015 and should be completed by the end of 2016, reports the Southern Utah News. Kanab, population 4,300, is the first community to receive the upgrade from the coop's DSL network to the new fiber infrastructure. All of Kanabs schools, municipal facilities, libraries, homes, and businesses will connect to the network, SCC President and CEO Michael East told the News:

“We are making this investment because we believe it will contribute to the economic vitality of our community and allow us to serve this great place we call home with the best communications network available today.”

During the initial build, connections to the new fiber will be free of charge. If customers pass on the offer the first time around decide to connect later, they will be charged an installation fee. FTTH connectivity typically increases home values, so even if customers decide to pass on taking fiber service, there is no down side to connecting to the network.

FTTH Internet access from SCC is available in 5 Megabits per second (Mbps), 15 Mbps, or 50 Mbps for $34.95, $54.95, and $64.95 per month respectively. Gigabit per second (Gbps) access is available for $89.95 per month.

It's About More Than Profit

SCC is one of an increasing number of rural cooperatives offering fast, affordable, reliable connectivity to communities where big corporate providers don't invest. Publicly owned networks, like cooperatives owned by the people who use them, have an interest in the well-being of the community, rather than only in extracting profit from subscribers.