Tag: "Earthlink"

Posted October 19, 2022 by Sean Gonsalves

While a racially-charged controversy swirls loudly around the Los Angeles City Council, a new study lays bare how low-income communities of color are impacted by the quiet business decisions of the region’s monopoly Internet service provider.

Slower and More Expensive/Sounding the Alarm: Disparities in Advertised Pricing for Fast, Reliable Broadband details how Charter Spectrum “shows a clear and consistent pattern of the provider reserving its best offers - high speed at low cost - for the wealthiest neighborhoods in LA County.”

Authored by Digital Equity LA, a coalition of more than 40 community-based organizations, not only highlights how economically vulnerable households in LA County pay more for slower service than those in wealthy neighborhoods, it also provides evidence for how financially-strapped households are also saddled with onerous contracts and are rarely targeted by advertisements for Charter Spectrum’s low cost plans.

A leading voice behind the Digital Equity LA initiative – Shayna Englin, Director of the Digital Equity Initiative at the California Community Foundation (CCF) – notes that higher poverty neighborhoods (which tend to be mostly made up of people of color) pay anywhere from $10 to $40 more per month than mostly white, higher-income neighborhoods for the exact same service. 

The study, which focused solely on Internet-only subscriptions, analyzed data from 165 residential addresses – at least one address from every city and a sample from across the unincorporated communities in the county. For each address, in addition to documenting service offerings and pricing, the study also correlates the poverty rate and percentage of non-white residents in the county’s census tracts.

Calls to Action

More than an exposé, the study also issues four separate calls to action directed at city leaders, state officials and lawmakers to address:

  • Investigate and verify “potentially discriminatory” disparities in advertised pricing. ...
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