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Content tagged with "hbc"

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Service Providers Start to Adjust to Increased Demand, New Environment

With everything from shelter-in-place orders to partying on Florida beaches, Internet Service Providers (ISPs) across the country have had to figure out their own responses to Covid-19. We reached out to a mix to get a sense of what they are seeing and how they are adapting.

Some ISPs have cut all installs and have disbanded their offices as much as possible to work remotely and try to prevent spread of the novel coronavirus. Others have detailed new protocols. Almost all are seeing some increases in bandwidth usage. Lots of ISPs have special, temporary offers to get low-income families signed up during this time of need.

Bandwidth Booms

When it comes to usage, we are seeing a lot more activity. We don't have enough evidence to confirm our recent predictions, but things are more or less where we expected. Most networks usually have peak activity in evening prime time hours, and that remains true. The daytime peaks are expanding, but 4K streaming is keeping those evening peaks much larger. 

At Sonic, California's largest independent ISP, they have seen an increase of 25 percent in evening peak, which is remarkable, but well within the capacity of their network to handle it.

HBC Spreads The Know-How: Working With Others To Improve Rural Connectivity

For episode 302 of the Community Broadband Bits podcast, Christopher carries on his conversation with Gary Evans, retired President and CEO of Hiawatha Broadband Communications (HBC), an independent ISP in Minnesota. This is the second opportunity for Christopher and Gary to talk about HBC’s historical role in bringing high-quality connectivity to rural areas. Be sure to listen to episode 297, when Gary and Christopher concentrate on the history of the company.

In this conversation, Gary and Christopher focus on the idea of connecting smaller communities in order to bring high-quality connectivity to America beyond its urban centers. As part of the conversation, they discuss how HBC has worked with other systems, including networks in places like Monticello, North St. Paul, and Renville and Sibley Counties in Minnesota, Wisconsin providers, and Burlington, Vermont. There have been some rough patches along with some great successes and Gary addresses both. He talks about connections he’s made, lessons he’s learned, and partnership approaches that work.

Gary also dedicates a few moments to his time and the great work done by the Blandin Foundation, one of Minnesota's most active organizations to bring better Internet access an adoption to Greater Minnesota.

This show is 53 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Hiawatha Broadband Communications: One Of The Small Players That Helped Shape The Internet - Community Broadband Bits Podcast 297

Before the days when Comcast, AT&T, and CenturyLink were some of only a few ISPs for subscribers to choose from, much of the country received Internet access from small Internet access companies. In episode 297 of the Community Broadband Bits podcast, Christopher talks with one of the pioneers in bringing the Internet to everyday folks, Gary Evans. Gary is retired now, but he spent many years developing a company that is now known as Hiawatha Broadband Communications, or HBC.

HBC began more than 20 years ago in Winona, Minnesota, in the southeastern area of the state. The company evolved from an initiative to bring better connectivity to the community’s educational institutions. Since then, it has expanded, spurred local economic development, and helped drive other benefits. During its growth, HBC has always strived to work for the community.

logo-hbc.jpeg Gary and Christopher reminisce about the beginnings of HBC, the challenges the company faced, and how they overcame those challenges. They also discuss some of the interesting partnerships that helped HBC continue to grow and that Gary and other HBC leaders used to develop the company’s culture. Gary’s been in the business a long time, and he has some great stories to tell, so we decided to make this an extended episode that runs a little over an hour.

For our second conversation with Gary, listen to episode 302 of the podcst.

This show is 66 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Check out this short video from HBC's founders:

Image of the Winona bluffs courtesy of Kirs10 at English Wikipedia [CC0], via Wikimedia Commons.

A New Cooperative Model for Fiber to the Farm - Community Broadband Bits Podcast Episode 198

When we launched this podcast in 2012, we kicked it off with an interview from Minnesota's farm country, Sibley County. We were excited at their passion for making sure every farm was connected with high quality Internet access. After the project took a turn and became a brand new cooperative, we interviewed them again in 2014 for episode 99, but they hadn't finished financing. They broke ground 2015 and today we discuss the model and the new Institute for Local Self-Reliance (ILSR) case study that details how they built it. City of Winthrop Economic Development Authority Director Mark Erickson and Renville-area farmer Jake Rieke are both on the board of RS Fiber Cooperative and they join us to explain how their model works. 

We at ILSR believe this model could work in much of rural America, in any community that can summon a fraction of the passion of the citizens from Sibley and Renville counties. Having watched this project for all the years it was being developed, I cannot express how impressed I am with their dedication. And because they own it, I'm thrilled to know that no one can take it away from them. 

This show is 35 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

RS Fiber Cooperative Breaks Ground

Six years after an initial feasibility study was conducted to assess bringing broadband to Renville and Sibley Counties in southeastern Minnesota, members of the RS Fiber Cooperative board were finally able to dust off their shovels for a groundbreaking ceremony on July 9. Although those shovels may have ended up being more symbolic than they were practical, the ceremony marked an important and long-awaited step in the fight to extend broadband to 10 cities and 17 rural townships across the largely agricultural region.

The groundbreaking ceremony marked the start of stage one of a two-stage project that will take five to six years to complete. By the end of 2015, the RS (Renville-Sibley) Fiber Cooperative plans to connect 1,600 homes and businesses with fiber, with 90 percent of its service area covered by high-speed wireless. It hopes to connect another 2,600 homes and businesses by the end of 2016, with the eventual goal of reaching 6,200 potential customers. At the event, Toby Brummer, RS Fiber General Manager, highlighted the importance of broadband Internet to rural development:

This technology is to this generation what rural electric and rural telephone was to generations years ago.

The RS Fiber Cooperative is member-owned and member-driven, led by a Joint Powers Board that formed in 2009. In order to provide FTTH to the rural locations across the two counties, the cooperative partnered with a network operator, Hiawatha Broadband Communications, that already serves 17 communities in southeast Minnesota. RS Fiber will offer residential Internet speeds up to 1 gigabit for $129.95. It will also connect schools, bolster home and farm security systems, and even facilitate high school sports broadcasts and telemedicine initiatives.

Monticello Moves Closer to Settlement with Bondholders

It has been about a year since we checked in on FiberNet Monticello, a city-owned FTTH network about 40 miles northwest of Minneapolis. At that time, the network was generating insufficient revenue to meet debt payments, the private company operating the network (HBC) was stepping down, and Gigabit Squared was kicking the tires. Since then, Gigabit Squared and Monticello decided against a partnership and the City ceased making payments to bondholders. Previously, the City had covered the difference between revenues and debt payments by borrowing from the City's liquor store fund, a municipal enterprise fund. Monticello had financed the network with unbacked revenue bonds, meaning investors understood from the start that the full faith and credit of taxpayers would not "make them whole" in the event that the network did not create the revenues necessary to pay back the bond. Because Monticello chose that financing method, it had to pay a higher interest rate - those who buy bonds understand the differences in risk with different types of bonds and rates. However, the City has been negotiating with bondholders for a settlement to avoid potential lawsuits over the telecom utility and because this is a typically what how these situations are worked out. Bondholders will "take a haircut" in the parlance of finance rather than risk a total loss. Last week, Monticello City Council approved a $5.75 million proposed settlement in addition to the remaining funds left in the reserve fund, totaling approximately $8 million from an outstanding bond of $26 million. Final resolution may take many more months, but the major arguments seem to be worked out. This means that Monticello will own and continue to operate FiberNet Monticello. It also means that rather than having a network financed by revenue bonds, the network will have benefited from City funds from the liquor store and will almost certainly be re-financed with other City funds.

Gigabit Squared, Monticello, and Next Generation Networks

For those waking up from a two week nap, the publicly owned FiberNet Monticello recently saw the private provider managing it step down, the City tell Bondholders that it would not make up the difference between revenues and debt payments, and us examining what the network has achieved. On Monday, the Monticello City Council joined forces with Gigabit Squared a new organization with several experienced network operators on board that previously made news by noting it had $200 million to help build next-generation networks and would likely be working closely with Gig.U. In a few months, they will take over managing FiberNet Monticello from HBC for a short period of time and may then continue with a longer contract. One of the benefits of the public owning a network is that when the business plan does not work out as expected, the public still has a strong voice in what happens next. Monticello could have decided to give up on it, but we are glad to see it chose instead to try a new approach. If a private company had owned the network, it alone would have decided how to proceed and its competitors would undoubtedly pay a pretty penny to see it disappear. Given the anti-competitive actions by incumbents (engaging in predatory pricing and frivolous lawsuits), FiberNet Monticello has to work harder to increase its revenues. Put simply, they have two choices. 1) Expand. 2) Innovate with new, next-generation services. From what we could tell, HBC was not particularly interested in either option in Monticello. HBC is a very accomplished triple play company (telephone, Internet access, and television) and does not appear focused on innovating new services. In fact, we have heard one of their likely future public partners saying that they would do triple play and nothing else for years.

A Closer Look at FiberNet Monticello

Monticello has been all over the muni broadband news lately, in the wake of a letter it sent to bondholders [pdf] alerting them that the City would no longer make up the difference between the revenues produced by the system and the debt payments. This came shortly after the company managing the network decided to step down. Over the next year, the reserve fund will make up the difference while the City and bondholders come to some sort of an agreement. The Star Tribune today published a good synopsis of the situation:
City administrator Jeff O'Neill said that the city has no intention of abandoning FiberNet's 1,700 customers, including about 130 businesses. "This system isn't going anywhere," he said. "We're not going out of business." Despite the problems, he said the city has one of the fastest Internet systems in the country that has driven down prices and improved services by providing competition.
The article also notes that prior to the City-owned network, the telephone company (TDS) provided very poor DSL service that was harming area businesses with slow and very unreliabile phone and broadband services. Without FiberNet Monticello, we don't know how many businesses would have been forced to relocate to be competitive in the digital economy. We decided to dig a little deeper to get a sense of what Monticello has received for its investment and difficulty. We previously examined the prices charged by Charter cable in town and found that households taking that deal were saving $1000/year. monticello-goodbadugly_0.jpg We also noted that Charter was almost certainly engaging in predatory pricing. After talking with other networks, we would guess that Charter is losing between $30 and $50 (conservatively) per subscriber per month.

HBC Steps Down from Managing FiberNet Monticello

In a surprise move, HBC has announced it will end management of FiberNet Monticello, though the actual time frame has not been announced. FiberNet Monticello is a FTTH network approximately 45 miles northwest of Minneapolis. HBC has been operating the publicly owned network, offering triple play services, since inception. FiberNet Monticello has had a particularly rough road since citizens overwhelmingly voted to build it to create a locally owned alternative to cableco Charter and incumbent telco TDS. TDS landed the first blow against the network with a frivolous lawsuit. Though the courts tossed it out, the proceedings took a year and slightly added to the interest rate Monticello had to pay on its debt. Since then, TDS invested in its own FTTH connections and Charter engaged in a vicious bout of predatory pricing in their attempt to drive competition out of Monticello. Throughout it all, the City and HBC worked together to deliver the best broadband and customer service in the area. However, the network has not met its revenue targets (largely due to time lost from the lawsuit) and that has led to discussions about how to ensure the network would become financially self-sufficient as rapidly as possible. HBC's performance in Monticello has actually been impressive given the anti-competitive tactics of Charter and TDS. If you want to know why we have no cable or broadband competition in America, look no further than the refusal of state and federal agencies to investigate predatory pricing tactics used to deny subscribers to FiberNet Monticello. Regardless, elected officials in Monticello were not happy with the status quo (covering FiberNet shortfalls from the liquor store fund) and new management will offer an opportunity to chart a new course. Though HBC has decided to withdraw, FiberNet Monticello retains most of its staff and may even be better motivated to meet this challenge. From the City's press release (also below in full): The City of Monticello would like to express appreciation to HBC for the key role they played in successfully developing and delivering high quality and reliable video, voice and internet service to the community.

Gary Evans of HBC Discusses Burlington Telecom Situation

In a bimonthly local show, Burlington City Councilmember Karen Paul discusses City issues. In the recent show, she discussed Burlington Telecom with Gary Evans, the head of Hiawatha Broadband Communications (HBC). Evans has been helping BT get back on its feet after struggling for years. HBC is a private company most notable for strong success in overbuilding cable companies in SE Minnesota as well as running the Monticello FiberNet for the City. For those who need an update on what is happening to BT since its problems were widely publicized, this is a great place to start.