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Trailblazing Ashland Fiber Network (AFN) Faces Its Fiber Future

Ashland, Oregon has long been a trailblazer in terms of meeting community demand for faster, more affordable broadband access.

The city-owned network has also had a bumpy road—at times being branded as an example of municipal broadband failure. But the network continues to grow as it faces down an urgently-needed pivot toward a fiber-based future. 

Despite the current economic healthiness of the network and the clear benefits it’s brought to the community over the last 20 years, local officials are talking about divesting instead of making the financial commitment to continue the investment the city has already made.

The community-owned Ashland Fiber Network (AFN) was first developed in the late 1990s by locals angry at the high prices and historically terrible customer service by the local cable company. Like so many community broadband alternatives, it was a network built from grassroots frustration at consolidated market failure. 

Benefits of the community networks were on stark display during the telecommuting and home education boom of the Covid-19 crisis, when the city announced it would be providing free 30 Mbps broadband to all city residents without access to the Internet. 

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AFN is an open access network, meaning that numerous companies are allowed shared access to the core city network, delivering a variety of broadband, phone, and TV services. As a result, the network’s no-contract broadband pricing tends to be simpler and less expensive than options found in cities dominated by one or two private sector telecom monopolies.

Staying Ahead of the Curve in Conway, Arkansas

Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

Coldwater, Michigan, Has Thirst for Fiber Upgrades

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The Many Networks of Williamstown, Kentucky

Among the rolling hills and mountains of Appalachia sits the small city of Williamstown, Kentucky, in central Grant County. Home to about 3,500 people, Williamstown is the center of connectivity for the county. The city’s fiber provides high-speed connectivity to local businesses, while its long-running cable network keeps folks connected in the town. Williamstown operates a small Fiber-to-the-Home (FTTH) network in the southern half of the county and offers much of the rest of the county fixed wireless service.

Williamstown Cable Center of Connectivity

Roy Osborne, the Superintendent at Williamstown Cable told us how this small town had developed so many different projects throughout the county. Within the town itself, the network is a hybrid fiber-coax (HFC) system that supports speeds from 20 Megabits per second (Mbps) to 100 Mbps download for residents and businesses alike; upload speeds vary from 2 Mbps to 10 Mbps.

For large institutions, Williamstown Cable builds fiber lines to provide reliable, fast connectivity. It serves most county facilities, such as the courthouse and detention center. It even brought a fiber connection to the theme park just outside of town -- the Ark Encounter, based on the biblical story of Noah’s Ark. Osborne recalled the high level of Internet service in the small town surprised the developers. 

The community was not going to let its rural neighbors remain without connectivity. In 2007, the town started a project to bring fixed wireless service to the surrounding county. Williamstown Cable found a way to bring some of the fastest, most reliable Internet service to a small community of Corinth in southern Grant County in 2010. They used federal funding to build a Fiber-to-the-Home (FTTH) network to the 200 people in the town. 

How Williamstown Built So Many Networks

Transcript: Community Broadband Bits Episode 232

This is the transcript for episode 232 of the Community Broadband Bits podcast. In this episode, General Manager Josh Byrnes of Osage Municipal Utilities joins the show to share how fiber connectivity has benefited the Iowa community. Listen to this episode here.

Josh Byrnes: Everything is live about it, you can lock in your commodity prices, all your inputs and all those things can be done. We've got to have connectivity, in rural Iowa.

Lisa Gonzalez: Welcome to episode 232 of the Community Broadband Bits podcast from the Institute For Local Self-Reliance. I'm Lisa Gonzalez. In Osage, Iowa, the community's electric utility has served the town and some of the rural areas around it for about 125 years. Osage Municipal Utilities also offers natural gas services and invested in its own communication system in the early 2000s. They offer telephone, cable TV and Internet connectivity via their cable network. Clearly Osage is one of those rural communities that think about the future. In this interview Christopher speaks with Josh Byrnes, the general manager of Osage municipal utilities, who discusses their long term plans to bring Fiber-to-the-Home to the community. Josh who is also a former state representative spends some time discussing Iowa's approach to rural connectivity and its investment in the Iowa communications network. Now here's Chris talking with Josh Byrnes, general manager of the Osage municipal utilities and a former member of the Iowa House of Representatives.

Chris Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell and today I'm speaking with Josh Byrnes, the general manager of Osage Municipal Utilities in Iowa. Welcome to the show.

Josh Byrnes: Thanks for having me Chris.

Chris Mitchell: I'm excited to talk to you, as I was saying in our pre-interview I actually have this memory and I'm excited to be reminded of the story that you'll be telling us in a few minutes about these cattle prices and an app, around how it's important to have Internet access out on farms near your community. Let's start with a little bit of background for people who aren't familiar with Osage. Where are you in Iowa? What's the community like?

Osage and the Iowa Legislature - Community Broadband Bits Podcast 232

Located in northwest Iowa, Osage has been an innovative utility leader with forward-looking investments in both telecommunications and clean energy with wind and solar. Osage Municipal Utilites General Manager Josh Byrnes joins us for Community Broadband Bits podcast 232. He is also in the midst of retiring after 3 terms in the Iowa Legislature. 

Osage built a hybrid fiber coaxial cable network many years ago that they are considering upgrading to being fully fiber-optic following a lot of community support for next-generation connectivity and most importantly, greater reliability. 

Josh and I also talk generally about the importance of connectivity in rural areas and how the state of Iowa has dealt with the need to improve access. We both agree that Iowa's approach thus far leaves much to be desired and we discuss the challenges that legislatures face in making these decisions. 

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

Muni In Muscatine: Upgrades, Speeds Up, Outperforms

Cedar Falls may be the Iowa city famous for its Fiber-to-the-Home (FTTH) network, but that won’t stop Muscatine. This small city of approximately 29,000 people is about to upgrade its aging network. For a little over a year, the municipal utility, Muscatine Power and Water (MP&W), has planned for the move to FTTH with funding from an interdepartmental loan. Now, FTTH is coming to Muscatine's MachLink Internet access service.

MP&W expects to break ground this year on this $8.7 million FTTH project and to finish building the network in 2017. Fiber will offer speeds much faster than those available on the existing hybrid fiber-coax (HFC) network. In anticipation, MP&W is increasing speeds for subcribers without raising rates.

More than a Year in the Making

The local newspaper, the Muscatine Journal, has closely followed the story. In late November 2014, MP&W announced the planned FTTH upgrade. MP&W is taking a slow and steady approach and planning to complete the upgrade in 2017. The latest Muscatine Journal article from this March emphasized how the large infrastructure project has many "interlocking" pieces that must fit together to make the project successful.

As we reported when MP&W announced the upgrade in 2014, a FTTH network will achieve immediate goals and help achieve a number of benefits. MP&W wants to improve residential services, reduce maintenance costs, and increase network reliability. Upgrading to FTTH will also contribute to long-term goals, such as encouraging economic development. Fiber is a future-proof technology, adapting to the increasing need for bandwidth from households, businesses, and institutions. MachLink will offer speeds of up to a Gigabit (1,000 Megabits) per second.

Outperforming Expectations

Muni Fiber Tennessee Twofer: Columbia and Pulaski - Community Broadband Bits Podcast 189

We cover a lot of Tennessee ground in this week's Community Broadband Bits podcast - episode 189 - from a cable network to muni Fiber-to-the-Home; Columbia to Pulaski. Wes Kelley, the Executive Director of the Columbia Power and Water Systems is our guest to talk about Columbia's cable and Pulaski's fiber. He cut his teeth working with a Michigan community's public utility that ultimately decided not to get involved in telecommunications. But he moved on to build out a citywide fiber network in Pulaski before ultimately moving to Columbia, which was the last community in the United States to build a cable system (since then it has been all fiber). 

He shares some of his lessons along the way, tips for customer service, and Columbia's plans for the future with their cable system. He also has some choice words for the big content owners that make the cable television business all but impossible for any reasonably sized cable operation. 

This show is 30 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

Spanish Fork Building Gig Fiber over Cable Network - Community Broadband Bits Podcast 170

The Spanish Fork Community Network has long been among the most successful community broadband projects. And now that the community has finished paying off the debt of the network, they are using the net income to upgrade to a fiber network that will be capable of delivering a symmetrical gigabit to anyone in town. John Bowcut, Director of Information Systems and SFCN Director, speaks with us again this week to explain how the project is doing and how they plan to upgrade to fiber. 

They are pursuing a unique upgrade to our knowledge -- they are building fiber over the coax and will operate both. Telephone and Internet access will run over the fiber and television over the cable. The network has paid back its debt and continues to generate impressive community savings. With a take rate of 80 percent of the community, the network saves a cumulative $3 million each year. That is a lot of money circulating in the city of 35,000 people. We previously spoke with John in episode 60. You can read all of our coverage of Spanish Fork here

This show is 25 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Muscatine, Iowa, Upgrading to FTTH

Muscatine Power & Water (MP&W) announced in late November that it will upgrade its municipal hybrid fiber coaxial (HFC) communications network to an FTTH network. The upgrade will allow Muscatine to offer gigabit speeds. Construction is set to begin in 2016; the FTTH network is scheduled to go live in 2017.

According to the press release, the community hopes to capitalize on the new technology for economic development opportunities, better residential services, and replace an aging system with future proof infrastructure. From the press release [PDF]:

Consideration was also given to two other plans that would have either maintained or incrementally improved the existing HFC system. As stewards of the public trust, the Board of Trustees felt the other options were costly short-term fixes and that FTTH was clearly the superior option.

“Tonight’s decision assures that Muscatine Power and Water will continue to be a leader in telecommunications,” said LoBianco, “the new system will be able meet the bandwidth needs of the community for years to come while reducing maintenance and improving reliability. It ensures that the communications capabilities in Muscatine are as good as in any large city which enjoys the benefits of FTTH technology.”

Muscatine sits in the far southeast corner of the state and is home to approximately 29,000 people. The community established a municipal water utility in 1900, an electric utility in 1922, and its communications utility in 1997. According to the press release, the community was unhappy with the previous incumbent and an overwhelming majority of local voters elected to establish what is now called MachLink. The network offers video and Internet access.

A Muscatine Journal article reporting on a recent meeting of the Board of Water, Electric, and Communications Trustees notes that the project will be funded with an interdepartmental loan, one of the three most common funding mechanisms. (For more on funding municipal networks, check out our fact sheet [PDF].)