Several communities in Kentucky have been managing publicly owned Internet networks for decades, including Barbourville and Frankfort. Residents and businesses depend on their great customer service and quality Internet access. Like everything else, however, telecommunications infrastructure ages and now both communities are considering how to upgrade.

Barbourville Going With Fiber

Barbourville, Kentucky, began offering cable Internet access to residents in the 1990s and were one of the first to offer cable TV service back in the 1950s. Currently, residential customers can opt for 6 or 12 Megabits per second (Mbps) with 384 Kbps and 1 Mbps respectively. Now, the public utility is upgrading to Fiber-to-the-Home (FTTH), which will significantly boost both download and upload speeds. Barbourville Utilities advertise identical commercial options for customers with an additional option of 25 Mbps / 2 Mbps. They also advertise symmetrical fiber optic business services that range from 6 Mbps to 10 Gigabits per second.

In their announcement, Barbourville Utilities estimates more than 4,000 residential and business customers will have access to the new FTTH service. They’re christening the new high-quality fiber Internet access “Blink” and construction will start on September 5th.

“We are extremely pleased to bring revolutionary Internet technology to our community,” Barbourville Utilities General Manager Josh Callihan said. “Increasing broadband access is a top priority in southeastern Kentucky and we are proud that our community will be a pioneer for this growth.” 

Barbourville is located in Knox County in southeastern Kentucky, within the Appalachians. Like other communities in the region, Barbourville faces unique problems that affect rural economies. Fortunately, Barbourville Utilities have already established infrastructure and the personnel in place with expertise to manage a network. Their past decision to invest in a community network will help keep them stay competitive today as new businesses look for affordable locations with high-quality connectivity.

Frankfort Considering FTTH

Earlier this month, Frankfort’s Plant Board...

Among the rolling hills and mountains of Appalachia sits the small city of Williamstown, Kentucky, in central Grant County. Home to about 3,500 people, Williamstown is the center of connectivity for the county. The city’s fiber provides high-speed connectivity to local businesses, while its long-running cable network keeps folks connected in the town. Williamstown operates a small Fiber-to-the-Home (FTTH) network in the southern half of the county and offers much of the rest of the county fixed wireless service.

Williamstown Cable Center of Connectivity

Roy Osborne, the Superintendent at Williamstown Cable told us how this small town had developed so many different projects throughout the county. Within the town itself, the network is a hybrid fiber-coax (HFC) system that supports speeds from 20 Megabits per second (Mbps) to 100 Mbps download for residents and businesses alike; upload speeds vary from 2 Mbps to 10 Mbps.

For large institutions, Williamstown Cable builds fiber lines to provide reliable, fast connectivity. It serves most county facilities, such as the courthouse and detention center. It even brought a fiber connection to the theme park just outside of town -- the Ark Encounter, based on the biblical story of Noah’s Ark. Osborne recalled the high level of Internet service in the small town surprised the developers. 

The community was not going to let its rural neighbors remain without connectivity. In 2007, the town started a project to bring fixed wireless service to the surrounding county. Williamstown Cable found a way to bring some of the fastest, most reliable Internet service to a small community of Corinth in southern Grant County in 2010. They used federal funding to build a Fiber-to-the-Home (FTTH) network to the 200 people in the town. 

How Williamstown Built So Many Networks

Like many communities, Williamstown started providing services because no one else would invest in their rural sparsely populated area. The department first built a cable system in 1984 to provide television service, connecting the small town residents to the news. Williamstown Cable paid its own way, reinvesting money earned from the television service back into the network...

This is the central hub for ILSR’s research on Internet access around the Appalachian United States. We have compiled federal statistics on broadband availability and federal subsidies for large Internet Service Providers. We've created detailed maps of 150 counties in Kentucky, Southeast Ohio, and northern West Virginia.

We've also created Rural Toolkits for Kentucky, Southeast Ohio, and northern West Virginia. These toolkits offer a big picture look at connectivity on a regional and statewide level.  They also provide action steps for folks to learn more and get involved.

Remember these three key details when reading through this information:

Internet access: if you can get online, check email, and browse the web.

Broadband: the Federal Communications Commission (FCC) currently defines this as speed of 25 Mbps download and 3 Mbps upload. 

Fiber-to-the-Home (FTTH): a high-speed fiber-optic connection directly to the home. This type of technology can support speeds of more than 1,000 Megabit-per-second (Mbps).

Appalachia can get better Internet service, but the big companies aren’t going to do it. Cooperatives and small towns are stepping up and delivering world-class Internet service.

Kentucky

This information covers the entirety of the state – all 120 counties.

Rural Toolkit: This toolkit provides the basics of how to get started. From what is broadband to the details of federal funding, this toolkit has got you covered. At the back, it includes a statewide fact sheet, which is also available separately.

Statewide Fact Sheet: Did you know that three Internet Service Providers get more than $327 million to spend on rural Kentucky? Did you know that they aren’t required to build high-speed networks offering broadband?

Information for each county in the state can be found in this Dropbox folder. Each county map outlines where there is any form of Internet...

One Touch Make Ready (OTMR) policies are recognized as a way to cut down on the expense and the time it takes to deploy fiber optic networks. At least three sizable urban communities have adopted OTMR practices to streamline fiber optic construction and ensure consistent standards. For other communities looking at ways to encourage brisk fiber optic investment, it pays to study the language of OTMR resolutions and policies.

OTMR allows a pre-approved contractor to move cables belonging to more than one entity on one visit to the pole to make room for the new fiber optic cable. This is a departure from the old method, in which each entity takes turns visiting the pole in question to move only their wires. The old approach is time consuming because each entity must take turns in the order in which their wires are installed on the poles. If one entity causes a delay, every other entity that needs to work after them must also wait. What follows is a snowball effect and an entire project can fall far behind schedule.

San Antonio, Texas

San Antonio’s municipal utility, CPS Energy, adopted a broad set of pole attachment standards that include specific requirements for OTMR, including what needs to happen before, during, and after the process.

The standards lay out administrative procedures, technical provisions, and specific provisions for both wired and wireless attachments. It incorporates recommendations from the FCC on how best to expand broadband while also weaving in safety standards from the Occupational Safety and Health Administration (OSHA). In the introduction, CPS Energy writes:

From a holistic perspective, the Standards seek to balance the competing needs and interests of multiple communications providers to access and utilize CPS Energy Poles, while at the same time recognizing that the core purpose and function of these Poles is for CPS Energy’s safe and reliable distribution and delivery of electric services to CPS Energy customers. Hence, any use of CPS Energy’s Poles must at all times ensure the continued operational integrity, safety and reliability of CPS Energy’s Facilities, electric services, personnel and the general public.

You can view the...