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In Western Mass, Holyoke Gas and Electric Brings Broadband - Community Broadband Bits Episode #65

Holyoke Gas & Electric has been connecting community anchor institutions and local businesses in Western Massachusetts with fiber networks for years. Rather than using exception access to the Internet as a competitive advantage over more poorly connected neighbors, the Municipal Light Plant (in the parlance of Massachusetts law) is helping nearby towns to establish their own networks. I met Senior Network Engineer Tim Haas in a lunch with people building community owned networks in Leverett and Princeton in late August. He joins me for episode #65 of the Community Broadband Bits podcast. We discuss the Holyoke approach, its network, and enthusiasm for assisting others in the region to improve access to the Internet. Read the transcript of our discussion here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 17 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Break the Bans for the music, licensed using Creative Commons.

Leverett On Track for Fiber Network in Massachusetts

We have followed developments in Leverett since we first learned about the small town's decision to build its own next generation infrastructure. The community has faced some challenges but is determined to get its residents connected.

After an overwhelming vote to support a bond measure and minor tax increase to fund the network, Leverett encountered delay when the State attorney general ordered a new bid in April. According to a GazetteNet article, a technical glitch on the bid form allowed bidders to exclude themselves from parts of the project, affecting the overall bid. Leverett awarded the first bid to G4S, but two other firms submitted complaints prompting the review.

After reviewing revised bids in May, Select Board awarded the $2.27 million contract to Millennium Communications Group. The GazetteNet reports that Millennium met with town officials in June to answer questions and examine the bid in detail.

The GazetteNet spoke with Select Board Member Peter d'Errico: 

“When this is up and running, Leverett’s going to have state-of-the-art, worldwide telecommunications capability,” d’Errico said. “It’s comparable service to what Google is providing in Kansas City, and it means that Leverett will also become a desirable place for all kinds of people who work in the mediums that require that level of technology. I see it as having economic benefits for the town, cultural benefits for the town and when you add in things like telemedicine, it means that it’s more than lifestyle, it’s quality of life.”

Scheduled completion date is December 2014.

Princeton, Massachusetts, Considering Building Own Fiber Network

We recently reached out to Princeton, Massachusetts, after reading several local news articles about the city's ambition to improve broadband in the community. Phyllis Booth of the Landmark has been covering the story. Community leaders recently mailed survey cards to every residence in town and put the survey online to provide ample opportunity for feedback.

With survey results complied, the answer from respondents was an overwhelming, "Yes! We want better Internet!" The Princeton Broadband Committee has since made the results available in a series of visuals that express the community's experiences with speed, customer satisfaction, desirable applications, and other respondent concerns. Detailed survey results are available for review [PDF].

The results come as no surprise to Stan Moss, Board of Selectmen Member who is also on the Broadband Committee. "Everybody has tried everything," says Stan when he describes the survey outcome. The community of 3,300 has access to DSL in about 49% of households and other choices are satellite, dial-up, and wireless. According to Moss, Princeton DSL customers averaged a D+. From the Landmark article:

“Once we invest in the fiber it’s pretty good. It’s not costly to upgrade in the future, it’s reliable once it’s in place,” said [Broadband Committee Member John] Kowaleski. “If the town doesn’t do this, no one will,” he added. The town has contacted Verizon and Charter and “we’re not even on their plan,’’ said Kowaleski. “Princeton has insurmountable challenges. It isn’t profitable for Verizon or any other company to provide the infrastructure to give us the service,” said Kowaleski.

Moss says he receives calls on a regular basis from residents who want to know when the city is going to provide FTTH. Most of those calls come from people who work from home or have school age children.

Rural Leverett Network in Western Massachusetts Moves Forward

Leverett, Massachusetts' broadband initiative has moved to the next phase in bringing fiber to residents. The town selectboard recently decided on a bidder to build the community owned network. G4S designed the network and also works with the Massachusetts Broadband Institute (MBI) as it brings a middle mile fiber network to towns across the western half of the state [PDF of service area].

An article in The Recorder alerted us to the development. Readers will recall that Leverett townspeople voted to ok a modest property tax increase as a way to help finance the ftth build out. From the article:

Indeed, after years of trying to convince private business to develop and offer high-speed telecommunication service in rural western Massachusetts, Leverett’s first-of-its kind network is being built with the help of a $40 million state bond, $47 million in federal stimulus funding and the town’s willingness to borrow to build infrastructure to attract service.

D’Errico said the cost of the project should be lower than $300 a year per median $278,000 property owner over 20 years.

...

...D’Errico said the $300 annual tax addition for the median value property is likely far lower than what residents are paying for their telephone, satellite dishes and cable service connections, and that having the town own the infrastructure likely means that the service contracts should also be a fraction of what they would cost otherwise.

Before construction can start, utility poles will need to be made ready for placement of the fiber optic cable. While this stage of the prep work is expected to take up to six months, hanging the cable would only take about three months.

Network Moves Forward in Leverett, Western Massachusetts

This past spring, we introduced you to the small town of Leverett, in rural western Massachusetts. Having been largely ignored by the cable companies and left behind by Verizon's DSL service, the community overwhelmingly approved a town-owned network initiative in a May vote. They decided to finance the FTTH network with a 20-year bond measure.

The debt will be serviced by both the revenues from selling services on the network and a modest increase in property taxes estimated at 6%. Local leaders calculate the increase in property taxes will amount to less than the savings created by lowering existing DSL and telephone services. 

Peter d'Errico, of the Leverett Broadband Committee gave us an update via email:

We issued a Request for Information (RFI) in September. Thirteen respondents gave us a wealth of information about the state of the industry and their readiness to engage with our project. Based on this information, together with our already-completed network design, we are now crafting an Invitation for Bids (IFB) for the network build and one year's maintenance. We expect to issue the IFB early January, with a return date in February, which will allow us to select a contractor shortly thereafter.

As soon as we issue the IFB, we will draft a Request for Proposals (RFP) for network operator / service provider. This will also be based on the information gathered from the RFI and our design.

We have initiated the 'make-ready' process with the local utility and phone company.

A November Gazette.Net article [requires login] on the project described some temporary setbacks due to Hurricane Sandy and an October storm that came through the area. In order to keep the project momentum going, the committee is  gathering the pieces needed now and in the future. Early prep work will make launching the network that much easier. From the article:

Broadband is Essential Infrastructure for Communities

In August, we reported on the results of a report on UTOPIA by the Office of the State Auditor General of Utah. As you will recall, the results were less than favorable and presented more fodder for those opposed to municipal telecommunications infrastructure investment.

The same old arguments often rest on the financial investment in municipal networks - they are considered failures if they don't break even or make money. Pete Ashdown, founder of ISP XMission in Utah, addressed those arguments in the Salt Lake Tribune:

UTOPIA provides broadband service in 11 Utah cities. Today, communication infrastructure is no less critical than transportation, sanitation and clean water. Government is not a business, but the infrastructure it provides contributes to a robust business environment.

Consider how private businesses rely on government funded infrastructure. Why don’t entrepreneurs clamor to build the next generation of roads? Why don’t airline companies get off the public dole and build their own facilities? Why are sewer facilities so rarely handled by anyone else but the state?

Does effective infrastructure cost? Considerably. Does it make a profit? No.

For decades now, public service entities have contended with the argument that if they are "run it like a business" they will be more efficient, productive and even profitable. While lessons from the private sector may contribute to increased efficiency at times, government is NOT a business. Applying business tenets should be done sparingly and not in the case of critical infrastructure like electricity, roads, and yes, access to the Internet.

Gary D. Brown, who lives in Orem, shared a guest opinion through the Daily Herald and drew a similar parallel between UTOPIA's status and the business world:

Leverett, Massachusetts Approves Broadband Funding

We brought you news of Leverett, Massachusetts and their decision this spring to pursue a municipal fiber optic network. In April, voters approved a measure to develop the initiative, and this past weekend took the last step toward building the network. The town of 1,851, voted to raise their taxes to pay for a fiber-to-the-home network. The result was a resounding 462 for and 90 against.

The GazetteNET.com covered the story:

"We're expecting everyone in Leverett to have access to this network by 2014," said Peter d'Errico, a member of the town's Select Board and a leading supporter of the municipal fiber-optic system."

"This was clearly a mandate to proceed," said d'Errico. "There was vigorous discussion at every stage of the process and it's a sign that community is ready to take charge of its own services."

The Proposition 2 1/2 debt exclusion override ended in an 83.5% vote to support the project. The result satisfies the 2/3 majority requirement for a planned tax increase, as required by state law.

A little more than 39% of the town's eligible voters cast ballots. According to the assistant town clerk, D'Ann Kelty who monitors voter activity, the turn out was large for a single issue election.

The funding strategy is a 20-year bond measure and is expected to increase property taxes by 6%. Supporters note that a 6% hike in property taxes is less than what households will save in telephone and internet bills. They will be paying less for something far better than they now receive. According to residents, telephone service has been spotty for years, due to old copper wires that have not been replaced by providers. In a recent GazetteNET article before the vote:

Leverett Approves Broadband Initiative in Small New England Town

Not long ago, we told you about Leverett, Massachusetts, the small town of 1,851, that has been discussing the possibility of building a community network. Residents and businesses currently use a combination of satellite, dial-up, DSL, and wireless, and about 6% of the population has no Internet access at all. People are tired of lost opportunities in a town strategically situated near several colleges. The town just approved the proposal to invest in a municipal network.

Last Saturday, April 28th, the measure to build the network was approved at Leverett's Annual Town Meeting. The needed two-thirds vote came easily, with 306-33 in favor, at the packed meeting at the Leverett Elementary School auditorium. Enthusiasm and expectations are high. From a Fran Ryan article in the Gazettenet.com:

For many, the lack of adequate Internet access has created problems with work, school and even the ability to sell their homes.

"Right now we have hopeless telephone service, useless cellphone service, and no internet service," said resident Raymond Bradley. "This will completely change our lives,"

The current plan is to borrow $3.6 million to create a fiber-optic network that will connect every home and provide triple play services across town. As you may recall from our earlier article, Internet access is only part of the problem - Leverett has had longstanding difficulties with telephone service due to decaying infrastructure. The situation is so bad, the State Department of Communications ordered Verizon to make repairs in over 100 towns in western Massachusetts. With this vote, however, Leverett has decided to take control of its own fate.

Leverett received a $40,000.00 planning grant from the Massachussetts Broadband Institute and benefited from the expertise and efforts of the Wired West group. Leverett's last mile project will connect with MBI's middle mile project.

According to the Leverett Broadband Committee, the investment will pay off rather quickly. This from an April 18th Ben Storrow GazetteNet.com article:

Leverett, Massachusetts, Ponders Community-Owned Network

Leverett, Massachusetts, is one step closer to a community owned FTTH network. The town of 2,000 will have weekly public information meetings until the Annual Town Meeting scheduled for April 28, 2012. If the required $3.6 million funding is approved at the meeting, the city will issue a Request For Proposals to build the network.

The 1 gig network is slated to be an aerial build, except where existing utilities are underground, in which instances, fiber cable will also be placed underground. Leverett plans to use a $40,0000 planning grant, obtained from the Massachusetts Broadband Institute, to hire G4S Technology to design the last mile fiber-optic network to connect to MBI's stimulus-funded middle mile. The middle mile project is scheduled to be completed in June, 2013, and Leverett plans to be ready to connect soon after. The goal is to have every home connected with fiber by 2014.

Whereas most communities explicitly choose not to use tax revenue to pay for a community network, Leverett's present plan is for a slight increase in local taxes to assist in the financing. The town will borrow the amount necessary to build the network and pay it back over 20 years using a combination of tax revenue and revenues from the new broadband service. Peter d'Errico, Chair of the MBI Grant Broadband Committee observes that homeowners' net spending figures will decline once the system is in place. From the article:

A town survey concluded a municipal network could offer better Internet and phone service at far cheaper rates than private providers, he said.

"It will be a little more on their tax bill and a lot less on their Internet bill, so overall they will be pay less," d'Errico said.