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Longmont Gig Finds Many Takers - Community Broadband Bits Episode 161

The community reaction to Longmont's NextLight gigabit municipal fiber network in Colorado has been dramatic. They are seeing major take rates in the initial neighborhoods, driven in part by the opportunity for a $50/month gigabit connection if you take service within three months of it becoming available in the neighborhood. 

This week, Longmont Power & Communications General Manager Tom Roiniotis joins us to tell us more about their approach and how the community has responded, including a block party celebrating freedom from a well-known monopoly. 

We discuss how they have connect the schools, the history of the network, and how incumbent providers are reacting. Along the way, I make a case for why what Longmont is doing is substantially different from the upgrades that CenturyLink and Comcast are making in some areas. See our other stories about Longmont here

This show is 24 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Comcast's Big Gig Rip-Off

For some five years now, many have been talking about gigabit Internet access speeds. After arguing for years that no one needed higher capacity connections, Comcast has finally unveiled its new fiber optic option. And as Tech Dirt notes, it is marketed as being twice as fast but costs 4x as much (even more in the first year!). We decided to compare the Comcast offering to muni fiber gigabit options. Comcast's Big Gig Rip-Off For more information on the great offer from Sandy, see the video we just released about their approach.

Longmont's NextLight Video: A Brief Look at the Network and the Community

When we talk to municipal network leaders about lessons learned, they often tell us that marketing is an area where they feel a particularly vulnerability. Whenever we see a great piece of marketing from a municipal network, we like to share it.

When Longmont rebranded its FTTH network under the name NextLight, they released this awesome video. Check it out!

Longmont's NextLight Offers Businesses, Residents Third Fastest Internet In the U.S.

Ookla finds the third fastest Internet access in the U.S. is located in Longmont, Colorado, reports the Times Call. NextLight, Longmont's gigabit municipal fiber network, is the source of the increase in speeds, driving Longmont's Internet access speeds far beyond any other service in the state.

Ookla clocks average download speed in Longmont as 105 Mbps, which includes all providers in the community. Incumbents Comcast and CenturyLink are dragging down NextLight's average download speed of 221 Mbps. Statewide, Colorado's average is 40 Mbps.

According to the article:

Ookla shows Internet speeds in Longmont shooting up in January and February, when LPC crews began hooking up customers to NextLight in earnest. 

NextLight continues to attract residential and business customers. In February, NextLight announced it would be hiring more install crews to meet the high demand for connections. Places without the speed, affordability, and reliability NextLight can offer will find themselves at a disadvantage as economic development increasingly relies on next-generation networks.

The Times Call spoke with Bret McInnis, vice president for information technology for Circle Graphics. The local business switched from CenturyLink to NextLight because it needed better connectivity. Before taking service from NextLight, their maximum capacity connection was 50 Mbps download or upload and it wasn't enough:

Because the images for the canvases use high-resolution photos, they are sent in large files that can range from 100 to 300 megabits in size. The company prints anywhere from 5,000 to 20,000 canvases a day during the busy holiday season.

"We've got more bandwith," McInnis said, standing in front of the five tall black towers of computing equipment that make up the business's data center. "So the NextLight fiber feeds right into this and we used to see peaks with CenturyLink ... you would see periods when we were bursting at our capacity."

Switching to NextLight, McInnis said, means employees can download and upload the high-resolution images much more quickly.

Longmonters Loving NextLight in Colorado

Longmont's NextLight municipal broadband service is surpassing projected take rates, reports the Longmont Compass. The business plan called for 34 percent but as LPC builds out the FTTH network, the first phase of the project has achieved 45 percent.

In response to the positive response, LPC will speed up completion of the project. From the Compass:

“Our schedule was already aggressive, but we’ve heard repeatedly that our community is eager to receive high-quality, high-speed broadband,” LPC general manager Tom Roiniotis said. “So we’re accelerating the deployment.”

LPC now plans to “close the circle” from two directions at once as it completes its citywide buildout, rather than move around Longmont in one counterclockwise sweep. That means the final phase of the build is now scheduled to start in the first quarter of 2016 instead of the first quarter of 2017.

As we reported last fall, gigabit symmetrical service for $50 is available for customers who sign up within three months of service availability in their area. That rate follows customers who move within Longmont and transferable to to the next home owner.

Grand Junction Will Vote to Reclaim Municipal Telecommunications Authority

Grand Junction will join a number of other Colorado communities who asked voters for an exemption to SB 152 reports KKCO 11 News. Ballot measure 2A, asking voters to approve the city's right to provide Internet access and cable TV service will be decided in the April 7th election. 

Measure 2A asks for a yes or no on the following question:

RESTORING AUTHORITY TO THE CITY TO PROVIDE EITHER DIRECTLY OR INDIRECTLY WITH PUBLIC OR PRIVATE SECTOR PARTNERSHIPS HIGH-SPEED INTERNET AND CABLE TELEVISION SERVICE SHALL THE CITY OF GRAND JUNCTION, WITHOUT INCREASING TAXES BY THIS MEASURE, BE AUTHORIZED TO PROVIDE, EITHER DIRECTLY OR INDIRECTLY WITH PUBLIC OR PRIVATE SECTOR PARTNER(S),  HIGH-SPEED INTERNET SERVICES (ADVANCED SERVICE), TELECOMMUNICATIONS SERVICES AND/OR CABLE TELEVISION SERVICES AS DEFINED BY §§29-27-101 TO 304 OF THE COLORADO REVISED STATUTES, INCLUDING BUT NOT LIMITED TO ANY NEW AND IMPROVED HIGH BANDWIDTH SERVICE(S) BASED ON FUTURE TECHNOLOGIES, TO RESIDENTS, BUSINESSES, SCHOOLS, LIBRARIES, NONPROFIT ENTITIES AND OTHER USERS OF SUCH SERVICES, WITHOUT LIMITING ITS HOME RULE AUTHORITY?

Grand Junction, located on the western edge of the state, is home to approximately 147,000 people. Their interest in the SB 152 opt out generates from the need to be economically competitive with Longmont, Montrose, and the other Colorado towns that have already passed similar ballot measures.

The Daily Sentinel covered the region's broadband problems in a recent article:

“Broadband is not a selling point. It’s an expectation,” said Kelly Flenniken, director of the Grand Junction Economic Partnership. The group works on behalf of local entities to lure companies and increase business opportunities in the Grand Valley.

“It’s a modern day utility. It’s sort of like saying our roads are paved, too,” she said. “I really think from an economic development standpoint, it’s about maintaining a competitive position. If we’re trying to grow solo entrepreneurs, they’re going to want to live here. We want to make it so they can work here.”

International Media Covering NextLight Strides in Longmont

Longmont's NextLight is well known in the municipal networks space; now other media markets are starting to notice the most recent network in the Centennial State. CCTV America profiled the network recently, highlighting its importance to local businesses.

CCTV spoke with a local tech business owner who had recently connected to the municipal network:

Jon Rice is a web developer for whom a reliable computer connection is critical.

“Our entire business is basically predicated on having fast, easy access to the Internet,” Rice said.

Like many other modern households, Rice describes how their home hosts multiple devices. NextLight's $50 per month gigabit tier is a necessity for both his residential and business needs.

"It's a no brainer for us; the faster the better," says Rice in the video.

Demand is high in Longmont, where the community chose last fall to bond in order to speed up FTTH deployment. In a USAToday article from last November, Tom Roiniotis, Manager of Longmont Power and Communications, described how the utility was struggling to keep up with the requests for service:

"It's a good problem to have, scrambling to keep up with demand," Roiniotis said. "This is something we're doing locally and it's a big source of community pride. The money stays locally and if you have a problem you can just drive 2 or 3 miles down the road and come talk to us. People realize it's just as important ... as reliable energy and clean water." 

Thanks to Jon Rice at the Longmont Compass who alerted us to this video and the story:

After Local Communities Reclaim Authority, Comcast Turns Up Speed In Colorado

On November 4th, voters in several Colorado communities decided to reclaim local authority to provide telecommunications services. As Coloradans celebrated their steps toward self-reliance, Comcast felt a little quiver in its cowboy boots. KMGH in Denver is now reporting that Comcast plans to double Internet speeds at no extra charge for some Colorado customers. Customers now signed up for download speeds of 25 Mbps or 50 Mbps will see their speeds double at no extra charge by the end of the year.

KMGH reporter Ryan Tronier also notes that the recent election may have played a part in Comcast's decision to turn up the speed:

While the doubling of internet speeds is great news for Comcast customers, the move may not be as benevolent as it seems.

Comcast's announcement comes on the heels of seven Colorado cities and counties deregulating restrictive internet laws during the midterm elections. 

As many of our readers know, SB152 was passed in 2005 and prevents local governments from establishing telecommunications utilities unless voters approve an exemption. Exemptions passing in Boulder, Wray, Yuma, Cherry Hills Village, Red Cliff, Yuma County, San Miguel County, and Rio Blanco County appear to have been inspired by similar ballot measures years prior in Centennial, Montrose, and Longmont. Longmont is well into deploying its FTTH network.

LPC Residential Gig Service in Longmont Has A New Name; Available November 3rd

Big changes are happening in Longmont as the LPC builds out its network expansion. In addition to new services and new pricing, LPC for residents has a new name - NextLight. At a recent city council meeting, LPC announced that a number of residents in south central Longmont will be able to enroll for NextLight services as soon as November 3rd.

Homeowners who sign up within the first three months that service is available in their area, will get 1 Gbps symmetrical service for about $50 per month or half the regular residential price. Those customers, considered Charter Members, will keep the introductory price as long as they keep their service and will take that rate to their new home while also reserving that rate for the home they leave. The Times Call reports:

And if a homeowner does not sign up in the first three months, they could still obtain a customer loyalty price after one year, knocking the regular price down from $100 a month to $60 a month.

The city will also offer a lesser speed of 25 megabits per second for both uploading and downloading for about $40 a month and that price is not discounted for charter members or 1-year-members.

 At the meeting, LPC Director Thomas Roiniotis explained the reason for the new brand:

NextLight was named with Longmont's original municipal electricity utility that the city acquired in 1912 in mind.

"What we're saying is now, today, with the same type of community support, we're building a network that uses beams of light to transmit information," Roiniotis said Monday.

Longmont Schools Save, Increase Bandwidth With Help from LPC

Schools in Longmont recently began working with Longmont Power and Communications (LPC) to increase bandwidth, save money, and begin implementing a new technology plan. As part of the plan, every middle school student in Longmont was assigned an iPad mini this school year.

Jon Rice from the Longmont Compass alerted us to the program that takes advantage of the new 10 Gig wide area network. LPC installed the WAN this summer for the St. Vrain Valley School District. The network has a 20 Gbps ring and each school has an active 10 Gbps link with a second 10 Gbps ring for redundancy. The district's Chief Information Officer, Joe McBreen summed up the situation:

“We really needed to give ourselves some breathing room,” he said. The new LPC  “pipe,” he said, gave St. Vrain 10 times the bandwidth while saving $100,000 a year and allowing teaching and learning to be exponentially improved.

According to McBreen, bandwidth demands used to take up 80 - 90 percent of the district's bandwidth, but now only requires 5 percent on a typical day, even with the new devices.

Not long ago, LPC announced a new $49.95 per month gigabit service for residents and businesses. If customers sign up early, LPC guarantees the price for an extended period. The price remains the same at that residence, regardless of who owns the home. LPC expects to finish its current expansion work in 2017. 

In the short video below, School Board Member Paula Peairs notes that the district's savings on connectivity costs allows them to direct more funds to devices, staff training, and classes for students.

"The fact that the City has established that and built us the infrastructure to apply it is enormous. We have a community that supports that and really puts us in a unique position."

Matt Scheppers, Electrical Operations Manager at LPC, said of the utility's new service to the school: