The city-owned utility in Chicopee, Massachusetts has adopted the “fiberhood” approach to broadband deployment as it expands affordable access to city residents under the Crossroads Fiber brand.

Frustrated by a lack of affordable broadband access, the city tabbed Magellan Advisors in 2015 to conduct a feasibility study into city-provided broadband access. After a survey showed a majority of city residents would support such an initiative, Chicopee Electric Light launched Crossroads Fiber in the summer of 2019 in a small pilot area.

Since then, the utility has been expanding access steadily to the rest of the city – joining a growing roster of city-owned utilities that are responding to broadband market failure by taking matters into their own hands.

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Planners have broken down the city into 144 different fiberhoods, where user interest gleaned from the project website dictates which parts of the city see deployment priority. It’s an approach some communities adopt to finance network construction without having to rely on tax revenues or loans. For Chicopee the estimated cost to build a fiber network that reaches all 55,000 residents is between $30 and $35 million.

With Big Telecom’s assault-on-competition campaign as loud (and misleading) as ever, a small municipal broadband utility in Massachusetts is quietly showcasing one of the many reasons why building publicly-owned, locally controlled broadband infrastructure is gaining in popularity, racking up awards, and earning high subscriber satisfaction rates in communities across the nation.

With an eye on keeping local dollars close to home for community investments, last week the Westfield City Council voted to approve an $11.1 million bond for a new athletic track and field at the local high school, thanks to the success of Westfield Gas & Electric’s broadband subsidiary Whip City Fiber. And though the return on investment may not be as eye-popping as the $2.7 billion Chattanooga's municipal network, EPB Fiber, has reaped in Tennessee, Westfield officials hailed the community investment as a “huge moment” for local residents.

Massachusetts and New York officials hope to entice affordable housing property owners with new grant programs that would pay the retrofitting costs to expand high-speed Internet connectivity into decades-old affordable housing developments.

The programs aim to focus on the multitude of multi-dwelling units (MDUs) in those states, particularly housing developments built before the advent of the Internet.

With property owners and Internet service providers (ISPs) often reluctant to pay the costs of getting these buildings up to broadband speed, Massachusetts and New York have launched initiatives – using a portion of their federal broadband funds – to chip away at the digital divide in housing developments where a significant number of tenants live in buildings not wired to support reliable broadband or where the service is not affordable, thanks to agreements with monopoly providers.

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New York Bytes Into Broadband Affordability

In December, New York Governor Kathy Hochul’s office announced the state’s ConnectALL Office (CAO) was setting aside $100 million New York State received from the federal Capital Projects Fund (courtesy of the American Rescue Plan Act) to bring broadband connectivity to 100,000 affordable housing units across the Empire State.

In announcing New York's Affordable Housing Connectivity Program, Hochul said:

“With work, school, and essential government services going digital, affordable homes need affordable, reliable broadband, and this funding will help bolster our efforts to build housing equipped with the basic tools that New Yorkers need to succeed.”

West Springfield residents recently gathered to break ground on a plan to deliver affordable fiber access to all 28,000 city residents. The effort, first conceived in 2021 during the height of the pandemic, involves working with Westfield Gas and Electric's broadband subsidiary Whip City Fiber to deliver symmetrical gigabit fiber.

Whip City only currently offers residential customers one tier of service: symmetrical gigabit fiber for $75 a month. A recent OpenVault report found that the percentage of subscribers on gigabit speed tiers grew 29 percent last year, with one-third of subscribers now provisioned for gigabit speeds. Whip City users can also access phone service for an additional $20 a month.

The first subscribers should be lit up for service by the end of this year, officials say. It’s the culmination of a project that began in 2019 when city officials first considered the construction of a city-owned broadband network; emboldened in 2020 after city leaders and locals alike became frustrated by Comcast’s implementation of technically unnecessary and punitive usage caps.

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In 2021 West Springfield voted to establish a public utility department tasked with creating a town-owned fiber-optic cable network. They urged locals to sign up for a $1.5 million pilot program in four local neighborhoods, and submitted applications to Verizon and Eversource to ensure access to utility poles to begin “make ready” fiber attachment preparations.

Selma, Alabama – and parts of 16 other communities in eight different counties – will soon be connected to a new, $230 million open access fiber network that aims to bring affordable broadband to historically marginalized sections of the Yellowhammer State.

The deployment comes courtesy of a public private partnership (PPP) the city has struck with Meridiam Infrastructure and Meridiam-owned YellowHammer IT, an agreement that will expand fiber access across Alabama’s Black Belt region on the back of a $5.1 million Capital Projects Fund (CPF) grant.

At a March 2 press conference, Selma Mayor James Perkins Jr. said the partnership with Meridiam and Yellowhammer should result in fiber access being deployed to 85 percent of city homes and businesses, regardless of residents’ income levels, with $45 million of the $230 million investment dedicated to bring fiber service to Selma, the “Queen City of the Black Belt.”

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“High-speed reliable broadband is no longer nice to have. Today, it’s as important as gas, water, and electricity,” Perkins stated at the event. “In our increasingly digital society, cities without access to fiber broadband risk falling behind. It’s critical that the City of Selma makes fiber broadband accessible citywide by building utility-like infrastructure that serves our residents’ needs today and for generations to come.”

Both the Sagamore Bridge and Railroad Bridge that span opposite ends of the Cape Cod Canal carry the kind of traffic that terrifies Comcast and Verizon.

The 576 count fiber-optic strand strung across the Railroad Bridge in Buzzards Bay – and the 864 strand that crosses the Sagamore Bridge – belongs to OpenCape, an open-access “middle mile” network ushering the gold-standard of Internet connectivity into parts of each of the Cape’s 15 towns.

It’s an extension of OpenCape’s fiber network, lashed to utility poles in dozens of communities across southeastern Massachusetts, all of which connect the region to the nation’s Internet backbone/long haul network.

Middle mile networks are a key part of the Internet’s connective tissue that dramatically lowers the cost for Internet service providers (ISPs) to deploy “last mile” connections to individual homes and businesses.  

Thanks to a federal grant courtesy of the American Recovery and ReInvestment Act, the nonprofit fiber network was established in 2009 and since then has been providing Internet connectivity to most of the region’s anchor institutions – hospitals, public safety facilities, numerous libraries, schools, banks, and dozens of other enterprise clients with big data needs such as the Marine Biological Laboratory and the Woods Hole Oceanographic Institution in Falmouth.

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Over the past several years OpenCape has deployed fiber deeper into the region, expanding the network from an initial 350 miles to 650 miles of fiber today, serving a growing number of Main Street businesses across the Cape.

New England residents have been complaining about Verizon’s lack of meaningful fiber upgrades for the better part of the last two decades, prompting a steady parade of interest in community owned and operated fiber networks in states like Massachusetts.

But some of these community broadband efforts, such as West Springfield’s plan to deliver affordable fiber access to every city resident, are still being hampered by Verizon.

In 2021 the city (est. pop. 28,000) announced it would be partnering with Westfield Gas and Electric, the publicly owned utility in Westfield, Massachusetts, which has built and operates fiber networks in nearly two dozen communities in the Berkshires. The end result: Westfield Gas and Electric's broadband subsidiary Whip City Fiber plans to deliver West Springfield residents symmetrical gigabit fiber for $75 a month, without long term contracts or onerous hidden fees.

But efforts to launch a $1.8 million pilot project have been on hold thanks to ongoing delays by Verizon and Eversource to prepare local utility poles for fiber attachment, West Springfield Chief Technology Officer Stephanie Straitiff tells local news outlet The Reminder.

As a young woman of the Nuxalk Nation, Mallory Hans is “clearing a path for future generations.”

A 2022 graduate of the British Columbia Institute of Technology, she’s one of about 50 people hailing from various Tribes and First Nations across North America in attendance for the latest Tribal Broadband Bootcamp, a three-day intensive learning experience focused on building and running Tribal Internet networks.

Held in different tribal regions several times a year since the initiative began in 2021, this bootcamp (the eighth in an ongoing series of hands-on seminars) is being hosted at the Akwesasne Mohawk Casino Resort on the Saint Regis Mohawk reservation along the New York/Canada border.

“So far so good,” Mallory said on Day Two of the bootcamp just as the attendees broke into small groups to go through a variety of demonstration stations set up by bootcamp instructors and Tribal employees who run Mohawk Networks, which provides fiber-to-the-home (FTTH) Internet, video, and voice services across the reservation in northern New York.

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In continuing the driving impulse to demystify technologies and build capacity among cohorts in Tribal nations, Day Two was centered around fiber stations that included demonstrations of how network operation centers are run; one on fiber splicing; another showcasing equipment used to install fiber inside of households with representatives from Calix, and another station on the electronic equipment that measures the performance of fiber lines.

“I’m enjoying it, feeling more confident and finding out I’m capable,” said the 22 year-old, newly minted fiber technician.

In Cambridge, Massachusetts, digital equity advocates and city leaders have been debating the idea of building a citywide municipal fiber network for years now, mostly over whether the estimated $150 to $200 million it would cost to build the network would be worth it.

In a tech-savvy city, home to Harvard and MIT, the former city manager was resistant to a serious inquiry into municipal broadband. He retired last summer. But before he left, he relented on the broadband question – under pressure from city councilors and a local citizen group advocating for municipal broadband, Upgrade Cambridge.

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With many residents weary of being held hostage to the whims and high cost of service from the monopoly provider in town (Comcast), which currently controls 80 percent of the city’s market, in 2021 the city hired the well-regarded Maryland-based consulting firm CTC Technology & Energy to conduct a thorough feasibility study. Now, with a new supportive city manager in office, city leaders have agreed to continue to investigate the options laid out in the recently published study.

‘Significant Public Support’ Even If It Requires Tax Money