In  November 2017 we reported that Mount Washington, a town of roughly 200 people in southwestern Massachusetts, had deployed its own infrastructure for broadband service. More than two years after the initial setup, a recent article in Government Technology on municipal broadband in Massachusetts takes us back to the tiny town. We learn how fast affordable, reliable publicly owned Internet infrastructure has brought positive transformation to the citizens of Mount Washington, located in the Taconic Mountains.

You Could Barely Use It

The article covers several layers of how high-speed Internet access has provided a jumpstart for the local economy. The small town with its remote landscape and inherent challenges had only two options before broadband: dial-up or a long-distance Wi-Fi service, which provided download speeds of less than 1 Mbps. 

“You could barely use Wi-Fi calling, and it was impossible to stream anything,” said Brian Tobin, Mount Washington select board member. “You could send emails, and you could do Internet searches that just took a long time.”

In spite of the fact that they're the third smallest town in the state, the Mount Washington Broadband Network now offers fiber optic infrastructure and contracts with an Internet access provider to offer speeds which surpasses those in some of the state's much larger communities. Funding for the network is part of a larger state plan to bring broadband to rural towns in need of Internet service. The Government Technology article notes that: 

“Mount Washington benefited from the Last Mile Program, which provided more than $35 million in grants for rural broadband. The program is run by the Massachusetts Broadband Institute (MBI), which is part of the state agency Massachusetts Technology Collaborative (MassTech).”

After a long and arduous process, the folks in Mount Washington, Massachusetts, were finally able to light up their publicly owned fiber optic network last week. According to resident and Select Board Chair Eleanor Tillinghast, “We are thrilled. We’re going to be the envy of everyone.”

It's Finally Here

As we reported last month, the community was eagerly anticipating the opportunity to finish up the last steps to begin connecting subscribers from the town's 146 premises. Approximately 100 are connected and will take services from local Internet service provider Crocker Communications. In addition to providing Internet access, the ISP will handle billing for the city, provide 24/7 tech support for subscribers, and monitor the network. The infrastructure will be maintained by the company that built it for the city, NextGen Group. Mount Washington owns the infrastructure.

Gigabit connectivity is available, but most subscribers have opted for 500 Megabits per second (Mbps). All speeds are symmetrical, which makes Mount Washington’s network valuable as an economic development tool. Community leaders are already seeing in increase in real estate transactions that they relate to the new network. “People may have ruled Mount Washington out before,” Select Board Member Brian Tobin told the Berkshire Edge. “But we just catapulted ahead of other towns in terms of amenities.” As a potential quiet retreat for New Yorkers located in the Taconic Mountains, Tobin and Tillinghast expect to lure more urbanites who want to work remotely for part of the week. Tobin also has a Manhattan apartment and says that his Internet access speeds in the city are only about 117 Mbps download with slower upload speeds.

A Long Process That's Paid Off

Mount Washington, Massachusetts, is set to light up its new Fiber-to-the-Home (FTTH) network this month. By “building our own Fiber-to-the-Home broadband network, we are taking an important step in securing our community’s long-term vitality and sustainability,” says Selectboard Member Gail Garrett. 

Mount Washington Recap

Mount Washington is nestled within the forested Taconic Mountains area located in the southwest corner of the state. The roughly 150 full-time residents have been frustrated with the lack of connectivity. "Everybody's had it with their current connections” said Garret and believes the town “deserves the same opportunity to connect to the internet as those in larger communities.” 

The final estimates for the network came in at $603,000 but the town planned for any unanticipated make ready or dig costs and prepared for a high estimate of $650,000. To fund construction, Mount Washington authorized the use of $250,000 from their stabilization fund in 2015, received $230,000 in federal and state funds from the Massachussetts Broadband Institute (MBI) earlier this year, and established a plan to borrow the remaining $400,000 through a state loan program. This spring, received an additional $222,000 grant from the Executive Office of Housing and Economic Development, which will allow them to pay down the debt sooner and have the network paid off within five years.

The FTTH network is set to provide residents who opted in, over 60 percent of the town, with up to 1 gigabit of upload and download speeds. To opt in, residents deposited $300 per household and committed themselves to three years of data and telephone service on the FTTH network.

Mount Washington has selected a firm to handle the design and construction services for its planned Fiber-to-the-Home (FTTH) network.

Mount Washington

This past summer, the community received word that it would receive a $230,000 grant from the Massachusetts Broadband Institute (MBI), the state agency set up to administer federal and state funds for broadband network deployment. Mount Washington had already obtained special permission from the state legislature to proceed with a network sans a Municipal Light Plant (MLP). In Massachusetts, municipalities are required to establish MLPs to operate and manage any publicly owned Internet network. Because Mount Washington is so small, however, they felt creating another administrative entity would be an undue burden; state legislators agreed and created an exception for them in statute.

This past spring, they released a Request for Proposals (RFP) to locate a firm for design and construction.

An Important Step

The town of 150 full-time residents is located in the far southwest corner of the state and much of the community is covered by forest. The Mount Washington State Forest, the Mount Everett State Reservation, and the Taconic Mountains, give the community its nickname: “The Town Among The Clouds.” Incumbents have shied away from investing in Mount Washington; even plain old telephone service is bad there. 

The town considered participating in the Wired West broadband cooperative, but eventually chose to pursue their own network. Mount Washington’s publicly owned network will connect to MassBroadband 123, the statewide middle mile network. The network will also need to find an Internet Service Provider (ISP) to offer Internet access via the new infrastructure.

In the press release, announcing the decision to move on to the next step:

With only about 150 full-time residents, it’s hard to get the big ISPs to pay attention to you, especially when you are situated in forest-covered mountains. The people of Mount Washington, Massachusetts, realize that if they want high-quality connectivity, they have to do it themselves. At a special town meeting in May, voters unanimously approved funding for a municipal Fiber-to-the-Home (FTTH) network.

Flying Solo In Western Mass

Earlier this year, the small community obtained legal authority to move forward on the project without establishing a Municipal Light Plant (MLP). State law requires municipalities to establish an MLP as the public entity to administer a city’s publicly owned network. Mount Washington considered it an unnecessary and burdensome requirement for such a small community; the legislature agreed. Since they decided not to join the Wired West Cooperative, which requires member towns to establish MLPs, they don't need one. 

Mount Washington officials released a Request for Proposals (RFP) in the spring and received seven responses. The town selected a firm to construct the network, for which they have already set aside $250,000 from the town’s stabilization fund. At the May town meeting, voters approved an additional $450,000 in borrowing and selectmen are working with a financial advisor to review options.

Selectman Brian Tobin told the Berkshire Edge that the community expects to be eligible for funding from the Massachusetts Broadband Institute (MBI); town officials are talking with the agency. The state organization announced that it will be working closely with Massachusetts towns on a case-by-case basis to disburse approximately $50 million in sate funding to improve connectivity. 

“Mount Washington Is Ready To Go”

The town of Mount Washington, Massachusetts, has successfully streamlined its ability to invest in a municipal Fiber-to-the-Home (FTTH) network.

On January 22nd, Governor Charlie Baker signed a home-rule bill specifically granting the tiny town of 124 residents a special authority:

"Notwithstanding any general or special law to the contrary, the town of Mount Washington may own, operate, maintain, manage or hire others to do so on its behalf, and to take any reasonable action necessary to establish and operate broadband high speed internet infrastructure and services without the establishment of a municipal light plant."

Another Underserved Rural Town

Mount Washington is located in the southwest corner of the state; much of the community is covered by the Mount Washington State Forest and Mount Everett State Reservation. Large incumbents do not feel investment in fast, affordable, reliable network infrastructure would pay off. Due to a small population, the Taconic Mountains, and thickly wooded geography, any return on investment will take longer in Mount Washington than in urban areas.

Brian Tobin from the town's Select Board told WAMC:

“The town of Mount Washington is about as underserved as you can get in terms of broadband,” Tobin said. “Some people have long-distance wifi and others have satellite internet, but neither of those are satisfactory and it’s certainly not a 21st century solution to having reliable broadband.”

The community recognized that if they want 21st century connectivity they would have to build a municipal network.

Not Sold On Wired West

Many other communities in western Massachusetts have committed to joining the Wired West Cooperative, which requires member towns to establish a Municipal Light Plant (MLP). The MLP is a state-required municipal entity responsible for the administration of a municipal network. Wired West officials describe it as a "cooperative of MLPs."

Mount Washington's 167 residents will not let their small size defeat their big plans for a municipal fiber network. The community is seeking permission from the state legislature to finance, own, and operate a municipal Internet network. The bill granting Mount Washington the authority to do so, S1978, recently passed in the Senate and then moved to the House to await review.

"The Town Among The Clouds" sought special legislation to avoid being bound by the state's requirement that communities establish a Municipal Light Plant (MLP). The MLP is a separate department responsibile for municipal electricity and broadband service. Town leaders believe an MLP would be an administrative burden for such a small community; the State Senate agrees.

Many other communities in western Massachusetts have signed up to work with the WiredWest broadband cooperative to improve local connectivity. Mount Washington residents feel they can complete the project sooner on their own. 

Mount Washington, sitting in the Taconic Mountains, is the westernmost and southwesternmost town in Massachusetts and the smallest town in Berkshire County. Mount Washington State Forest and Mount Everett State Reservation cover much of the town creating a forested, sparsely populated area.

According to the Berkshire Eagle:

[Selectman Chair Brian] Tobin said Internet access in Mount Washington is nearly non-existent. Some residents have satellite dishes and other have long-distance Wi-Fi service, "but to my knowledge, no one has dial-up service."

All of these options, he said, are slow and at times unreliable.

Residents consider the project necessary infrastructure:

Tobin said the town opted to push forward on funding and building its own infrastructure because the plan will allow the community to pay for it the same way as any other town project, such as roads and buildings.

…

"It's something we have to do as a town," he said. "And we have the support for it."