It’s no secret that the Federal Communications Commission’s (FCC’s) broadband data is unreliable. Many people, including U.S. Senators, have pointed out how federal data collection methods overstate connectivity across the country. Rochester, Minnesota, is no exception. In this policy brief, we highlight the gulf between FCC broadband data for Rochester and what’s actually available to residents by examining local competition.

Download the policy brief Broadband Competition in the Rochester Region: Reality vs Federal Statistics here.

What’s Going On in Rochester

The city, home to the world-famous Mayo Clinic, had previously considered building a municipal network, but the idea was dropped, in part because of the incorrect perception that enough competition already exists between Internet service providers. Our analysis and the corresponding maps reveal that broadband competition in the region is more limited than many realize.

Shortcomings of FCC Data

As we’ve covered before, the FCC collects data by census block, which incorrectly inflates broadband access and competition data. Internet service providers self-report and describe an entire block as “served” even if they can only connect one address in that census block.

We describe the problems with self-reporting in the policy brief:

“Large, de facto monopoly providers have incentives to overstate their coverage and territory to hide the unreliable and slow nature of their service in many communities. Small providers often have trouble completing the FCC Form 477. . . Larger providers have plenty of staff to handle the form and seem to benefit the most from its flaws, as this data is often used to determine whether government programs should invest additional funds into an area, often by a competitive grant program. Areas that appear to be well covered will not result in more investment, leaving the incumbent providers without fear of competition.”

In our analysis, we discovered evidence that at least one provider in Rochester had...

For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice: The Ultimate Prize

Whether it’s a brand of breakfast cereal, a model of car, or an Internet Service Provider (ISP), those who purchase a good or service know that when they have more options, the options they have are better. The FCC defines "broadband" as connectivity that provides speeds of at least 25 Megabits per second (Mbps) download and 3 Mbps upload; our report fouces on service where ISPs claim to offer this minimum threshold. 

When it comes to ISPs, subscribers often have a faux choice between unequal services, such as one telephone company offering slow DSL and one cable company that offers faster cable Internet access. People in rural America often have even slimmer options because cable ISPs don’t provide broadband in less populated rural areas. In other words, the market has spoken and the market is broken.

In this analysis, we examined Form 477 Data from ISPs and submitted to the FCC. While the data paints a grim picture of where competition truly exists, those who read the report should remember that Form 477 Data breaks down information into census blocks. As a result,...

As of June 11th, federal network neutrality protections formally expired, thanks to Chairman Ajit Pai and the other Republican Commissioners at the FCC. In the months leading up to the vote, Pai has continued to press the talking point that the market will protect consumers. Now is a good time to pull out our infographic from last year, "The Market Has Spoken. The Market Is Broken," to remind Chairman Pai that a broken market isn’t much protection.

Is a Broken Market Able to Protect Anyone?

If people Americans aren’t satisfied with their current ISP, they should just switch, right? That’s why we have a competitive market — so subscribers who are unhappy with one Internet service can switch to another, right? Sounds great, but when there is no competition where you live, “you’ll take what you git and you won’t throw a fit.” At least, that’s what monopoly providers expect.

Our infographic addresses national ISPs that deliver services in both urban and rural areas. Time and again, consumers report that they’re dissatisfied with companies such as Comcast, AT&T, and CenturyLink, but with no options in many areas, there is no recourse. Now that we know approximately 177 million Americans live under the shadow of ISPs that willingly offend network neutrality policies, the faulty market is a more important issue than ever.

National ISPs know the monumental task ahead of new entrants, but also know that if subscribers get a taste for something better, big companies will lose their advantage and subscribership. In order to keep their position at the top of the heap, they invest millions of dollars each year into lobbying at the state and federal level. By advancing legislation that effectively blocks smaller players and municipalities from developing new and better services, Comcast, AT&T, and others can maintain their monopolies.

Our infographic looks at some hard numbers and offers examples of solutions. When communities find a way to get past the big telecom and cable industry stranglehold, they can thrive with local control and accountability.

Check out a larger image here.

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Generate conversation about broadband access in your community with a screening of the short film, "Do Not Pass Go." We have created a helpful guide on how to host a screening of the film in your community. Spend some time connecting with others who share your questions about local options and want to learn more.

About the Film

Documentary filmmaker Cullen Hoback traveled to Pinetops, North Carolina, to experience firsthand the battle between municipal networks and private providers. 

Pinetops is a rural small town that receives high-speed Internet service from the nearby City of Wilson, North Carolina. The large ISPs have tried to put a stop to this with a state law, and all the red tape might kill the small town.

"Do Not Pass Go" from Hyrax Films on Vimeo.

Download the Guide

Not sure how to host a screening? Get going with this guide.

- Basic information about community networks

- Logistics of hosting a screening from location to outreach

- Discussion questions about broadband in your community

The guide is 13 pages long and is available for download as a PDF. We produced the guide with Next Century Cities. 

Host a Screening

There have already been three screenings across the U.S. in Marietta, Ohio; Atlanta, Georgia; and Rochester, Minnesota. The community group Broadband & Beers has a planned screening for April 17th, 2018, in Boulder, Colorado. Let us know if you show the film in your town!

The film is not yet available for wide distribution, but you can order either a Blu-ray or DVD for a small fee or get a code to stream it...