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How Equal Access Santa Cruz is Bridging the Digital Divide - Episode 15 of Connect This!

On Episode 15 of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by two representatives from the Internet Service Provider Cruzio: James Hackett (Director of Business Operations & Development) and Chris Frost (Director of Technology and Infrastructure). 

The topic of the day is Equal Access Santa Cruz, and how Cruzio is expanding its network with philanthropy to serve low-income households. They talk about the organizing and technical efforts that got it started, challenges along the way, and the success they've seen as a result of their collective hard work. 

The secret sauce of equal access programs? There is none. Just put together a coalition of groups that can continue to do what they already do best, the result of which is bringing affordable, fast Internet access to more families. School districts can continue to serve kids, community foundations can continue to raise money and build relationships, and the ISP can continue to construct and operate Internet connections and infrastructure.

One particular success of the project: bringing in a point-to-multipoint gigabit connection to 140 homes, two laundry rooms, and an office in one farm worker community, funded by the local agricultural firm, to provide free service for three years.

Read more about the project here.

Subscribe to the show using this feed, or visit ConnectThisShow.com

Email us broadband@muninetworks.org with feedback and ideas for the show.

Watch here, or below.

Join Us Live on Thursday at 5pm ET for Connect This! Episode 15 - How Equal Access Santa Cruz is Bridging the Digital Divide

Join us on Thursday, June 3rd at 5pm ET/4pm CT for a new episode of the Connect This! show, with co-hosts Christopher and Travis Carter (USI Fiber) joined by two representatives from the Internet Service Provider Cruzio: James Hackett (Director of Business Operations & Development) and Chris Frost (Director of Technology and Infrastructure). 

The topic of the day is Equal Access Santa Cruz, and how a small ISP is expanding its network with philanthropy to serve low-income households. They'll talk about the organizing and technical efforts that got it started, challenges along the way, and the success they've seen as a result of their collective hard work.

The show will begin on Thursday, June 3 at 5pm ET/4pm CT.

Subscribe to the show using this feed, or visit ConnectThisShow.com

Email us broadband@muninetworks.org with feedback and ideas for the show.

Watch here, or below.

Santa Cruz County Moving Beyond Incumbent Inaction - Community Broadband Bits 295

When community leaders in Santa Cruz County, California, decided to take steps to spur economic development, they knew they needed to improve local connectivity. For episode 295 of the Community Broadband Bits podcast, Policy Analyst Patrick Mulhearn from County Supervisor Zach Friend’s office talks with Christopher this week about the steps they’ve taken and their plans.

Santa Cruz County is a blend of beach activity, relaxing natural destinations, and inland rural areas. Silicon Valley is nearby and people who work in the tech industry live in the city of Santa Cruz or the rural areas around it and commute to work. Unfortunately, national providers have not kept up with high quality connectivity throughout the county. As is often the case, the incumbent providers have concentrated their efforts on specific areas, leaving rural Santa Cruz County behind. 

Patrick and Christopher discuss how the county took steps to accommodate the big ISPs and what happened next. They also talk about how some people in rural areas have taken steps to solve their problems despite the lack of action by incumbents and what county officials have in mind for the future.

This show is 23 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Rewriting the Rules, Santa Cruz County Encourages Competition

South of California’s Bay Area with its buzzing tech startups and expensive housing, Santa Cruz County has been overlooked by the big Internet Service Providers (ISPs). The city of Santa Cruz had less than stellar connectivity, and the rest of Santa Cruz County was no better. That’s when county leaders decided to rewrite the rules.

Throughout 2014 and early 2015, the Board of Supervisors for Santa Cruz County developed a broadband master plan, created a “dig once” policy, and streamlined the regulatory permit process. Cutting down red tape at the county level encouraged both small and large ISPs to reconsider investing in Santa Cruz.

Streamlining To Increase Competition

Although large ISPs have enough money and personnel to focus exclusively on permit acquisition, smaller ISPs must find a way to contend with the permitting process with limited resources. Santa Cruz County's new policies and processes enable all ISPs interested in Santa Cruz County to compete on better terms. Under these new rules, ISPs have a more equal playing field.

The policies reduce the amount of time spent on the regulatory process for ISPs building fiber networks. A master lease agreement simplifies the procedure to use county assets for networks. Modified ordinances enable ISPs to easily install or upgrade infrastructure in the county’s right-of-way. (Right-of-way is public land managed for the public good, especially boulevards and medians along roadways.)

We spoke with Santa Cruz County Board Supervisor Zach Friend about the impact of these policies and the Santa Cruz County master broadband plan. He credited the new policies for encouraging providers to offer better services. (Cruzio is building a fiber network in the city of Santa Cruz, and Comcast decided to increase speeds without raising prices in Santa Cruz county.) Supervisor Friend also emphasized that the public discussions brought attention to the need for improved Internet access in the community.