Tag: "computer repair"

Posted October 6, 2015 by christopher

When Wilson decided to build its municipal fiber network in North Carolina, it found a strong opponent in Tina Mooring, store manager of Computer Central. One of the local business' sources of revenue was connecting people to the Internet and they were fearful that they would lose customers to what became Greenlight, the municipal fiber network that delivered the first 100 Mbps citywide service in the state and later the first citywide gig as well.

As we noted in a post in August, Computer Central became a strong supporter of Greenlight and now believes that Computer Central would be best served by allowing Wilson's municipal fiber to expand to nearby communities.

In this week's Community Broadband Bits, Tina Mooring gives us the background and reasoning for this interesting change of heart. This is a short interview, but we hope to see more of these collaborations and partnerships in other communities, where local businesses can use municipal fiber networks to sell business-to-business services.

Read the transcript from this episode here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below.

This show is 10 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is "Raise Your Hands."

Posted November 5, 2012 by lgonzalez

We have covered happenings at Burlington Telecom, both positive and negative, extensively. We are glad to report some interesting new developments of this Vermont municipal network. BT is rolling out faster connections and using its competitive advantage in customer service to offer some computer repair services. Joel Banner Baird at the Burlington Free Press reported:

Without cash reserves and promotional enticements available to BT’s commercial competitors, the fiber-optic Internet/phone/cable provider will focus on its strength in customer service, said interim General Manager Stephen Barraclough.

As our readers know, BT is in the midst of a pending lawsuit with Citibank, wherein the financial giant says the city still owes it $33.5 million. The network's troubles, including misuse of public funds by the previous Mayor, have hurt its ability to generate income and Burlington's credit rating has suffered.

While fixing PCs certainly won't pay mounting legal fees, it will make life easier for customers. Details include a $25 diagnostic fee and a rate of $45 per hour plus materials. More about the service is available on the PDF of the official anouncement.

A more recent announcement puts Burlington among the few communities with citywide access to a gig. Burlington Telecom is in the midst of upgrades and will be offering 1 Gbps service and 40 Mbps service starting on December 1, 2012. Both options are symmetrical.

40 Mbps - $99.99 per month

1 Gbps - $149.99 per month when committing for one year; or $199.99 per month with a month-to-month arrangement

burlington-gig-sheet.PNG

View a PDF of the official announcement flyer.

A gig for $150 to residential connections is one of the best deals we have seen in the nation and is far superior to what FairPoint DSL or...

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