On July 6th and 7th, much of Steamboat Springs, Colorado, lost phone and Internet when a fiber line was cut, creating a public safety hazard. In order to aviod future massive outages and improve connectivity, Steamboat Springs has decided to develop a Carrier Neutral Location or CNL, much like a similar initiative in nearby Cortez.

In July a CenturyLink fiber optic line was accidentally cut by construction crews, disrupting the 911 emergency system for about 3 hours. No calls were missed, but it is a terrifying reminder of how small towns are dependent on incumbent providers like CenturyLink for basic services.

The community, located in the northwest corner of the state and home to about 12,000 people, is known as a popular ski destination in the winter months. Locations like Steamboat Springs have a natural beauty in the rugged terrain, but incumbent providers tend to see a poor return-on-investment rather than beauty.

The July incident was not the first. In October 2011, an 8-hour outage caused a potential $1 million loss to the economy. If the outage had taken place during peak tourist season, the estimated cost would have been $1 million per hour. In order to ensure their public safety and ability to attract economic development, leaders in Steamboat Springs have decided to end the possibility of massive outage caused by a single cut by investing in a place where multiple carriers can connect.

A CNL is a space owned and maintained by a neutral party where broadband providers can connect to each other to provide redundancy. Sometimes referred to as "meet-me rooms," CNLs are especially useful for middle- and last-mile providers to connect. The facility drives down the cost of bandwidth for community anchor institutions and service providers because they do not require a separate facility for connections and fees are typically reasonable. The CNL in Steamboat Springs went online on June 1st, 2014.

Sometimes we just want to celebrate a small victory for local communities. Back in June, Paul Bunyan Communications won the 2015 Leading Lights National Award for Most Innovative Gigabit Broadband Service.

This small cooperative from rural northern Minnesota beat both innovative local firms like C Spire and national companies like Google. Whereas Comcast is rolling out Gigabit Pro in Silicon Valley, Paul Bunyan Communications is serving sparsely populated, often-ignored, rural areas. Gary Johnson, the Paul Bunyan Communications CEO/General Manager was honored to accept the award and explained their approach to gigabit access:

“It is one of the first gigabit network initiatives that will encompassas a large rural area and I think that is significant. Many of the gigabit network projects taking place are in small portions of densely populated metropolitan areas. Too often, the more challenging rural America gets overlooked.”

Paul Bunyan Communications has created a GigaZone passing 7,800 locations, and will soon include 20,000 locations by the end of this year. Those in the GigaZone will have the opportunity to buy a Gigabit connection for only $100 a month. The goal for the small telecom cooperative is to expand the GigaZone to encompass the entire 5,000 square mile service area. Now, that deserves an award.

Six years after an initial feasibility study was conducted to assess bringing broadband to Renville and Sibley Counties in southeastern Minnesota, members of the RS Fiber Cooperative board were finally able to dust off their shovels for a groundbreaking ceremony on July 9. Although those shovels may have ended up being more symbolic than they were practical, the ceremony marked an important and long-awaited step in the fight to extend broadband to 10 cities and 17 rural townships across the largely agricultural region.

The groundbreaking ceremony marked the start of stage one of a two-stage project that will take five to six years to complete. By the end of 2015, the RS (Renville-Sibley) Fiber Cooperative plans to connect 1,600 homes and businesses with fiber, with 90 percent of its service area covered by high-speed wireless. It hopes to connect another 2,600 homes and businesses by the end of 2016, with the eventual goal of reaching 6,200 potential customers. At the event, Toby Brummer, RS Fiber General Manager, highlighted the importance of broadband Internet to rural development:

This technology is to this generation what rural electric and rural telephone was to generations years ago.

The RS Fiber Cooperative is member-owned and member-driven, led by a Joint Powers Board that formed in 2009. In order to provide FTTH to the rural locations across the two counties, the cooperative partnered with a network operator, Hiawatha Broadband Communications, that already serves 17 communities in southeast Minnesota. RS Fiber will offer residential Internet speeds up to 1 gigabit for $129.95. It will also connect schools, bolster home and farm security systems, and even facilitate high school sports broadcasts and telemedicine initiatives.

In the center of Tennessee sits Murfreesboro, the fastest growing city in the state with 108,000 people and one of the fastest growing cities in the U.S. (Just 10 years ago there were only 68,000 residents.) Murfreesboro is also one of the next communities to show an interest in a publicly owned fiber network to improve connectivity.

In an August press release [PDF], Murfreesboro Electric Department (MED) described their existing 19-mile fiber infrastructure, used for communication and control purposes for the electricity distribution system. The fiber was deployed in 2008, says MED General Manager Steve Sax, and the utility is now making plans to use spare fibers for Internet connectivity. MED is in the process of expanding its network by an additional 20 miles.

Sax also stated that MED is working with Middle Tennessee State University to develop a fiber optics pilot project but did not offer details other than it is "very similar to what Google is doing in Nashville."

MED and the Middle Tennessee Electric Membership Cooperative (MTEMC) recently entered into negotiations for MTEMC to acquire the MED. The city of Murfreesboro is in the center of the MTEMC service area and the two have been duplicating efforts in some areas. The city and cooperative signed a memo of understanding in June and the process is moving forward slowly. MTEMC serves over 200,000 cooperative members in a four county service territory; the MED provides electricity to approximately 56,000 customers.

MTEMC does not offer telecommunications services at this time but according to a Daily News Journal article, the cooperative is investing in fiber:

"We have been working with an enterprise ... on a fiber network," said [Brad Gibson, MTEMC chief business officer] about the utility that covers Rutherford, Wilson, Williamson and Cannon counties.

MTEMC has contracted with a private company to install and manage its fiber network but the utility is also researching the possibility of developing its own network, he said.

"We are dedicated to fiber," Gibson said.

As Westminster begins serving customers with its new FTTH network and partner Ting, we were curious how many communities are there where a residential subscriber can obtain affordable gigabit access? We estimate the number of networks, large or small, where a majority of residents in a community can obtain gigabit service for $100 or less to be 12. Westminster will be there in a few years.

Update: Russellville, Kentucky; Salisbury, North Carolina; and Wilson, North Carolina, also offer a gigabit, bringing the total number of citywide gigabit networks to 16. On September 1, we added another network that we previously overlooked - CSpire in Quitman and Flora, Mississippi (and soon others).

Municipal citywide, sub $100 gigabit providers:

• Leverett, Massachusetts
• North Kansas City, Missouri
• Chattanooga, Tennessee
• Tullahoma, Tennessee
• Sandy, Oregon
• UTOPIA Cities, Utah
• Russellville, Kentucky
• Salisbury, North Carolina (Fibrant)
• Wilson, North Carolina (Greenlight)

We included municipal networks, cooperatives, and privately owned companies. When considering networks that cover multiple jurisdictions in a single area, we counted it as one (thus Google counts as 1 in KC, Chattanooga is 1 in TN). And we were looking for gigabit networks - not just gigabit download. While we prefer to see symmetrical connections, we accepted 500 Mbps up for our threshold.

Momentum is growing in WiredWest territory and each town that votes takes on a fresh enthusiasm. New Salem is one of the latest communities to overwhelmingly support joining the municipal broadband cooperative. The Recorder reported that all but one of the 189 registered New Salem voters chose to authorize borrowing $1.5 million to move forward with the initiative. There are now 22 towns that have joined.

According to Moderator Calvin Layton, a typical town meeting draws 60 to 70 voters, far less than this one did. Apparently, investing in better connectivity is a hot button issue in places like New Salem, where Internet access is slow, scant, and expensive.

Poor connectivity has impacted local commerce and even driven some residents with home-based businesses away from New Salem. For Travis Miller, a role playing game designer, and his wife Samantha Scott, an IT professional, the town’s slow Internet speeds were holding them back so they moved away. In a letter to the New Salem Broadband Committee, Miller wrote:

A lack of broadband Internet service was one of the elements in our decision to move. A substantial online presence has become a basic requirement for successful table top game designers. Many of the platforms used to interact with fans and clients require broadband service. Our lack limits my income and makes further penetration into the market difficult if not impossible.

Adam Frost — owner of an online toy store, The Wooden Wagon — also found New Salem’s slow Internet speeds to be a limiting factor for his business. He said:

Though The Wooden Wagon is a specialty business, our needs are not unique: pretty much any business owner or person hoping to telecommute has the same requirements. Businesses outside the region with whom we work expect us to be at the same level technologically as they: they will not make concessions just because our Internet service is outdated. We must keep up, or be left behind.

Burlingtonians love their municipal network. We have reported in the past that, prior to the sale of the network to Blue Water LLC, a group of locals organized to create the KeepBTLocal cooperative. Recently, the organization reaffirmed its commitment to purchase the network when it goes up for sale, a condition of the Blue Water LLC transaction.

A customer satisfaction survey in April revealed that BT customers are more than twice as satisfied with their provider as those obtaining service from competitors. The VTDigger reported survey results:

· 87% customer satisfaction with BT’s Customer Service;

· 24% of customers chose BT’s services after being recommended by a friend or family member; and

· General impression of BT by non-BT customers saw a 10% “positive” increase over their 2014 impression.

The survey also reported that customers with other providers were 40% satisfied with their service.

BT offers 150 Mbps for $55 per month and gigabit service for $85 per month or $70 per month with a 12 month contract. All speeds are symmetrical.

It has been a long road for BT after prior city leadership covered up years' worth of cost overruns creating serious financial difficulties for the community. Eventually, CitiBank filed suit to recover the $33 million Burlington owed. The two settled and Burlington eventually transferred ownership to Blue Water with the city still leasing. The ultimate goal for the city is to sell the network. Enter KeepBTLocal.

According to a June VTDigger article, the coop has been working with a former telecommunications industry executive now working as a consultant. They are developing business and acquisition plans to purchase the network when it goes up for sale within the next few years.

Andy Mortoll, Chair of the Board of KeepBTLocal told VTDigger:

"Technology is creating a shift in today’s classroom, and it’s transforming the way teachers educate and students learn. As the country becomes a more digital-based society, schools must work to transform lesson plans and accommodate new technologies” 

Residents in the southeast rural town of Frontenac, Kansas, will have access to fiber by the spring of 2016, reports the FourStatesHomePage.com. 

After receiving approval from the Frontenac City Council, the Craw-Kan Telephone Cooperative announced that it intends to deploy fiber within the city of 3,400. Each home will have access; gigabit service will cost approximately $70 per month. Construction will begin this summer.

From the article and the video embedded below:

"It's just superior to anything out there. I mean, we've been doing fiber for several years. We have well over 2,000 customers, and I think we just finally asked ourselves why are we restricting the use of this fiber optic cable when it can do so much more than what most people are receiving?" said Craig Wilbert, Craw-Kan General Manager.