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How Equal Access Santa Cruz is Bridging the Digital Divide - Episode 15 of Connect This!

On Episode 15 of the Connect This! Show, co-hosts Christopher and Travis Carter (USI Fiber) are joined by two representatives from the Internet Service Provider Cruzio: James Hackett (Director of Business Operations & Development) and Chris Frost (Director of Technology and Infrastructure). 

The topic of the day is Equal Access Santa Cruz, and how Cruzio is expanding its network with philanthropy to serve low-income households. They talk about the organizing and technical efforts that got it started, challenges along the way, and the success they've seen as a result of their collective hard work. 

The secret sauce of equal access programs? There is none. Just put together a coalition of groups that can continue to do what they already do best, the result of which is bringing affordable, fast Internet access to more families. School districts can continue to serve kids, community foundations can continue to raise money and build relationships, and the ISP can continue to construct and operate Internet connections and infrastructure.

One particular success of the project: bringing in a point-to-multipoint gigabit connection to 140 homes, two laundry rooms, and an office in one farm worker community, funded by the local agricultural firm, to provide free service for three years.

Read more about the project here.

Subscribe to the show using this feed, or visit ConnectThisShow.com

Email us broadband@muninetworks.org with feedback and ideas for the show.

Watch here, or below.

Join Us Live on Thursday at 5pm ET for Connect This! Episode 15 - How Equal Access Santa Cruz is Bridging the Digital Divide

Join us on Thursday, June 3rd at 5pm ET/4pm CT for a new episode of the Connect This! show, with co-hosts Christopher and Travis Carter (USI Fiber) joined by two representatives from the Internet Service Provider Cruzio: James Hackett (Director of Business Operations & Development) and Chris Frost (Director of Technology and Infrastructure). 

The topic of the day is Equal Access Santa Cruz, and how a small ISP is expanding its network with philanthropy to serve low-income households. They'll talk about the organizing and technical efforts that got it started, challenges along the way, and the success they've seen as a result of their collective hard work.

The show will begin on Thursday, June 3 at 5pm ET/4pm CT.

Subscribe to the show using this feed, or visit ConnectThisShow.com

Email us broadband@muninetworks.org with feedback and ideas for the show.

Watch here, or below.

Santa Cruz And Cruzio Call It Quits

The city of Santa Cruz seemed well on their way to a productive partnership with Cruzio as the two entities hammered out an agreement for a Fiber-to-the-Home (FTTH) citywide open access network. We recently learned that both parties have stepped back from the partnership, leaving the multimillion-dollar vision in a dark limbo.

The Plan

The $45 million infrastructure was to be owned by the city of Santa Cruz and Cruzio would operate it while also offering high-quality Internet access to the community. For the first ten years, Cruzio was to have an exclusive contract after which the network would become open access. There are approximately 62,000 people living in the community situated near Silicon Valley and this project was one of the larger public-private partnerships (P3).

In July, Cruzio announced that it would begin deploying fiber in one of the city’s downtown neighborhoods by Thanksgiving, ahead of any agreement to use city-owned fiber. The deployment will bring FTTH to approximately 1,000 homes; Cruzio’s plan is self-funded.

Now What?

There is nothing that prevents the two parties from picking up where they left off and reaching an agreement some time in the future, but they would need to rebuild trust. Sadly, they lost over a year as the two parties negotiated while residents and businesses across the city happily anticipated better Internet access.

These events remind us that P3s are fragile unions that are the apex of many interlocking pieces. Like a house of cards, when one segment falls, the entire structure can come tumbling down. As more local communities consider P3s to bring high-quality Internet access to residents, businesses, and local government, they need to stay realistic, consider the long term, and keep risk in their sights.

Soon, Faster Internet Service For Santa Cruz's Small Businesses

As the city of Santa Cruz and local Internet service provider Cruzio bring their negotiations to a close, the parties have been working diligently to dot all the i's and cross all the t's. Announced in June 2015, this public private partnership intends to build a multi-million dollar fiber network throughout the city.

According to Cruzio's most recent blog update:
[W]e’ve been locked away in our Santa Cruz Fiber Project underground bunker with our partners at the City, engaging in high-level cogitation, extreme fine-tuning and the general hashing out of every little detail of the project and the agreement.

Local news station KION covered the benefits of faster Internet service, especially for the small business community in Santa Cruz. The news station also includes a clip from a recent “City Hall to You” community meeting where people learned more about the network.

A Small Business Town

“It's absolutely critical. Without high-speed Internet activity here, we would be dead in the water,”

Explained Susan Pappas, the owner of True Olive Connection, a local olive oil store. She described how her business would fall apart without high-speed Internet access. Everything from printers to inventory would stop working.

At the “City Hall to You” meeting, Santa Cruz Economic Development Manager J. Guevara laid out the facts, emphasizing how Internet access is not just for tech startups. High-speed Internet access makes small businesses function and helps job-seekers find employment. Guevara told KION,

“Over 82 percent of the businesses in the city of Santa Cruz are 10 or fewer employees. This is a small business town and Internet is the infrastructure that makes it all possible.”

Infrastructure from Santa Cruz and Cruzio

Update on Santa Cruz: Banana Slug City, Say Goodbye to Sluggish Internet

Back in June 2015, Santa Cruz announced a municipal fiber project with Cruzio, a local company that offers Internet access, colocation services, and a range of other data solutions. After finalizing details of the partnership, the city is officially moving forward with the plan. 

This past December, the Santa Cruz City Council voted unanimously to begin the $45 million fiber network. Cruzio intends to complete the project in the next 3 years, bringing next-generation, high-speed Internet access to the home of the UCSC banana slugs.

International Excitement

With the network given the green light, the city was abuzz. The open access Fiber-to-the-Home (FTTH) network will provide new opportunities for entrepreneurship throughout the city. The Santa Cruz Sentinel reported that the project is drawing interest from across the globe:

“Already, we haven’t even built the fiber network and people are already excited to work with us,” said Economic Development Director Bonnie Lipscomb, adding that a delegation from Beijing, China, visited Santa Cruz last week to discuss the project.

The Financial Plan

Through the partnership with Cruzio, the city will take out a financing bond that will be repaid by Cruzio’s customers on the network. Any funding gaps will be paid for 80% by Cruzio and 20% by the city. In the end, the city will own the infrastructure that Cruzio will manage. 

The decision to create the network has not been taken lightly. The Santa Cruz Chamber of Commerce CEO Bill Tysseling, spoke to the years of consideration and deliberation before this decision:

“It feels good to [have it] be passed, we had this conversation several decades actually.”

Santa Cruz Fiber Project with Cruzio

Santa Cruz, California, and its 62,000 people with poor Internet connectivity near Silicon Valley, could be one of the larger municipalities to develop a citywide fiber network. The Santa Cruz Fiber project, which was announced on June 24, 2015, would be an open-access public private partnership (PPP) with the city constructing the network and a private company, Cruzio, serving as network operator. The plans are preliminary, but the announcement highlighted the project’s emphasis on local ownership: 

“A locally-owned, next-generation broadband network operated openly and independently and built for Santa Cruz, [the Santa Cruz Fiber Project] is uniquely tailored to fit the diverse needs of the Santa Cruz community.” 

Cruzio is one of the oldest and largest Internet service providers in California. Completely locally-owned and staffed, Cruzio is rooted in Santa Cruz County. The company’s name perfectly describes it. Cruz- from Santa Cruz and -io from I/O (Input/Output, communication between an information processing system and the rest of the world).  Our Christopher Mitchell is gushing over the name and says: “I seriously love it.”

Fiber is not a new commodity in Santa Cruz. Since 2011, Cruzio has installed fiber in several of its projects, and the fiber has wooed some 30 entrepreneurs and solo practitioners to stay in the downtown area at the Cruzio Works, a co-working space. Last November, Central Coast Broadband Consortium commissioned a study of the fiber networks in Santa Cruz (paid for with a grant from the California Public Utilities commission). They discovered more fiber under the city of Santa Cruz than in any other city in the counties of Santa Cruz, Monterey, and San Benito. Unfortunately much of it belonged to incumbent providers like Comcast and AT&T who are loath to lease dark fiber or make affordable fiber connections available to local businesses and residents.